Escalation management Jobs

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Senior Technical Success Engineer, Public Sector

Splunk Inc.

Texas, USA

Full-time

Description Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our wor

Senior Technical Success Engineer, Public Sector (REQUIRED: Top Secret Security Clearance)

Splunk Inc.

Texas, USA

Full-time

Description Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring you

Appian Developer - AVP - Tampa (Hybrid)

Citi

Remote or Tampa, Florida, USA

Full-time

The Appian Developer is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately comp

Director of Semiconductor Engineering and Fabrication

Apple, Inc.

No location provided

Full-time

The Semiconductor Engineering and Fabrication Director role ensures the creation and supply of high performance and quality semiconductor components for various applications in Apple's product portfolio. This highly cross functional role requires a leader who can effortlessly operate with a broad cross-section of Apple, including: Design, Process, Test, Reliability and Operations teams. A key responsibility of this role is ensuring the successful development and transfer of novel technologies to

Desktop Support Supervisor

Oneida Nation

Wisconsin, USA

Full-time

Job Description FIRST POSTING TO ENROLLED ONEIDA TRIBAL MEMBERS ONLY Salary is Negotiable After successful completion of the probationary period, employee will receive off probation wage increase. Summary: This position is responsible for the management of the corporate desktop environment by acquiring and implementing tools and processes for asset management, software distribution, remote control and life cycle management. This position will assist with the development of strategic and operat

Enterprise Technology Executive Support Engineer

FanDuel

New York, New York, USA

Full-time

ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable

Enterprise Technology Executive Support Engineer

FanDuel

Los Angeles, California, USA

Full-time

ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable

IT Business Lead Analyst/Project Manager - C13 - JERSEY CITY/NEW YORK

Citi

Remote or Jersey City, New Jersey, USA

Full-time

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. The Banking, International and Client Technology Organization is looking

Sr Systems Engineer

Oracle Corporation

No location provided

Full-time

Job Description Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team focuses on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a worl

OT Lead Engineer

Merck KgaA

St. Louis, Missouri, USA

Full-time

Work Location: St. Louis, Missouri Shift: No Department: LS-SC-EAA Global Automation SME Recruiter: Anthony Johnson This information is for internals only. Please do not share outside of the organization. Your Role Key responsibilities are: E2E delivery of Operational Technology services, ensuring alignment with business objectives.Implement OT technology strategy, standards and architectureTranslate OT solution design into software/hardware code/configurationMonitor and Optimize OT system pe

OT Lead Engineer

Merck KgaA

Sheboygan Falls, Wisconsin, USA

Full-time

Work Location: Sheboygan Falls, Wisconsin Shift: No Department: LS-SC-EAA Global Automation SME Recruiter: Anthony Johnson This information is for internals only. Please do not share outside of the organization. Your Role Key responsibilities are: E2E delivery of Operational Technology services, ensuring alignment with business objectives.Implement OT technology strategy, standards and architectureTranslate OT solution design into software/hardware code/configurationMonitor and Optimize OT sy

Enterprise Applications Support Analyst, IT

Recruit Professional Services

Park Ridge, New Jersey, USA

Full-time

Enterprise Applications Support Analyst, IT Job Summary: Looking for Enterprise Applications Support Analyst to join the Enterprise Applications team at our Corporate Headquarters in Park Ridge, NJ. The role will play a crucial part in ensuring the smooth operation and optimal performance of our enterprise applications like Microsoft Dynamics 365 Sales (CRM), Smartsheet, Intranet, and various other SaaS cloud-based applications. This role involves providing technical support, troubleshooting is

SAP S/4Hana Delivery Manager

Inspiration Global

Houston, Texas, USA

Full-time, Part-time, Third Party, Contract

Inspiration Global seeking a SAP S/4Hana Delivery Manager with natural curiosity and a technical mindset who is interested in actively learning, growing, and taking on more responsibility, Own and develop relationships, act as technical point of contact. As a SAP S/4Hana Delivery Manager your job duties involve: Skills & Competencies: SAP Technology delivery manager, Application implementation and/or operation experience. SAP consultant or development experience (SAP Project Manager or Operati

SAP S/4 Hana Deliver Manager

Saksoft

Houston, Texas, USA

Third Party

Hi, This is Viswanath from Saksoft. I have an exciting opportunity as a SAP S/4 Hana Deliver Manager with one of our clients. If you are interested in this opportunity, please share your updated Resume to proceed further. Job Title: SAP S/4 Hana Deliver Manager Location: Houston, TX (Onsite) Hire Type: Contract Duration: 6+ months Responsibilities: Job description Understand the customer's requirements, business processes and solution landscape Be a trusted advisor for customer, by leadi

Technical Program Product Manager - Technical Program Product Manager II

Russell, Tobin & Associates

Seattle, Washington, USA

Contract

Job Title: Technical Program Manager Location: Onsite - Seattle, WA 98109 Client: Fortune 10 Company Contract Duration: 8+ Months (W2 Contract) Start Date: ASAP Job Type: Full-Time, Onsite ContractJob Overview: External Payment Services has an immediate opening for a Technical Program Manager (TPM). This role focuses on developing and managing projects related to new consumer-facing payments products. You ll work in a high-impact environment where security, performance, availability, and reliabi

WiFi Operations Support Engineer

World Wide Technology

Remote

Contract

WiFi Operations Support Engineer Company Overview World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. Based in St. Louis, WWT works closely with industry leaders such as Cisco, HPE, Dell EMC, NetApp, VMware, Intel, AWS, Microsoft, and F5, focusing on three market segments: Fortune 500 companies, service providers and the public sector. WWT is a

Desktop Support Analyst

Oloop Technology Solutions

New York, USA

Contract

Job Title : Desktop Support Analyst Location: Onsite Niskayuna, NY, 12309 Duration : Possible 3 Month CTH Job Description: 3-5 years of experience Beginner knowledge on Active Directory, Group Policy Hands on experience for Windows, & iOS Corporate Devices Coordinate with multiple teams for resolving incident and executing change tickets Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications) Strong troubleshooting skills for Desktop,

Care technical Manager (CTCA) - Remote (Mexico)

Lorven Technologies, Inc.

MX

Contract, Third Party

Our client is looking Care technical Manager (CTCA) for Long Term project in Remote Below is the detail requirement. Role: Care technical Manager (CTCA) Location: Remote (Mexico) Job Description: Primary technical liaison between the customer and Nokia Care organization for technical support activities Support ticket review / Product deployment / Patch Update / SW Upgrade Support Emergency / Critical Cases / Escalation incidents relating to Customer network Help the support team to escalate the

Junior IT Project Manager

Perennial Resources International

Providence, Rhode Island, USA

Full-time

I have a full time opportunity for a detail oriented SDLC Project Manager to join the team for one of our top tier clients in Providence, RI. This is a highly visible role within the PMO and requires someone with some cross over BA skills as well. It is 3 days onsite, 2 days remote and comes with a very generous base salary and employee benefits package. Position Summary: The Project Manager is accountable for leading and delivering projects through all phases of the SDLC and Project Delivery Li

Sr AWS Infrastructure Engineer

Teknoviq Solutions

Remote

Contract

Sr. AWS & Application Virtualization Engineer/Architect Job Summary: We are seeking a highly experienced Senior Infrastructure Engineer with deep expertise in AWS Workspaces, application virtualization (e.g., Island.io), and endpoint management across enterprise environments. The ideal candidate has 12+ years of IT infrastructure experience, thrives in fast-paced seasonal operations, and excels at troubleshooting, documentation, and cross-functional collaboration. This is a remote role with flex