Genesys Cloud Technology Architect Jobs in Detroit, MI

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Genesys Cloud Engineer - Livonia, MI

Digital Technology Solutions

•

Livonia, Michigan, USA

Contract

DTS is looking for Genesys Cloud Engineer for our client project in Livonia, MI Here is an update on the role. Need Genesysover UCC Sean confirmed he has not seen any promising candidates and was not surprised by the difficulty.He emphasized they need someone with bothGenesisexperience andtechnical capabilities, especiallySQLandPowerShell scripting.He is open to talking tolocal candidates, even if they do not meet every requirement.He clarified thatexperience with Genesys is priority #1, whileS
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Posted 15 days ago | Updated 21 hours ago

Genesys Architect

Youngsoft

•

Livonia, Michigan, USA

Third Party, Contract

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 60+ days ago | Updated 28 days ago

Telecom Administrator (Genesys Cloud)

Proactive Staffing

•

Remote or Cherry Hill Township, New Jersey, USA

Contract

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u
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Posted 22 hours ago

Senior Genesys Cloud CX3 Engineer

Atinfo Technology Inc

•

Livonia, Michigan, USA

Contract

ONLY FOR LOCAL TO MI CANDIDATES. NO C2C ALLOWED. NO SPONSORSHIP AVAIABLE. CTH ROLE. We are seeking a highly skilled and versatile Senior Genesys Cloud CX3 Engineer to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco voice infrastructure, Verint Workforce Optimization, Microsoft Teams, and Power BI for reporting and analytics. The ideal candidate will play a ke
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Posted 15 days ago | Updated 5 days ago

Cloud Solutions Architect

Randstad Digital

•

Troy, Michigan, USA

Full-time

job summary: Enterprise Cloud Solution architect will be responsible to create and execute cloud computing strategies by designing, developing, and managing cloud infrastructure and assets to help a business meet its goals. The position will be responsible for deploying well architected framework pillars, ensuring customers are following best practices, guidance, and recommendations to develop cloud solutions that are secure, resilient, efficient, and managed with operational excellence. locati
Posted 17 hours ago | Updated 2 hours ago

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

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Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste
Posted 19 days ago | Updated 6 hours ago

Senior Genesys Developer

Youngsoft

•

Detroit, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 50 days ago | Updated 28 days ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

•

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 12 days ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

•

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 12 days ago

Azure Cloud Architect - Onsite

CNET Global Solutions, INC

•

Detroit, Michigan, USA

Full-time, Third Party, Contract

Cloud Architect: - The Cloud Architect role leads the establishment of cloud architectural best practices and standards as repeatable, efficient cloud assets/products. The roles designs cloud architectures and ensures enterprise level architecture and security standards are followed and enabled through reusable cloud products. This is a hands-on role crafting the cloud usage patterns for the entire organization with a strong focus on resilient, secure and scalable infrastructure and migrating wo
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Posted 60+ days ago | Updated 1 day ago

Cloud Architect

Panasonic

•

Farmington Hills, Michigan, USA

Full-time

Overview Supports various teams, including product, platform, and application teams, in successfully adopting cloud infrastructure and platform services. This role is deeply involved in designing and implementing new or enhanced cloud capabilities. It brings expertise in areas such as cloud technical architecture for utilizing Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) components, automating cloud management tasks, provisioning, configuration management, and other aspec
Posted 60+ days ago | Updated 1 hour ago

AWS Developer with Lambda, Node.js, DynamoDB, Genesys Cloud

SidRam Technologies

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Remote

Contract

Job Title: AWS Developer (Lambda, Node.js, DynamoDB, Genesys Cloud) Location: Remote Duration: 12+ Months Job Summary: We are looking for an experienced AWS Backend Developer to augment our current team supporting Genesys Cloud integrations. This role involves enhancing and developing serverless applications using AWS Lambda, Node.js, and DynamoDB, with a focus on data transformation and efficient file transfers. Key Responsibilities: Support post-migration integration of Genesys Cloud into the
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Posted 8 days ago

Customer Project Manager

GDH

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Remote

Third Party, Contract

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
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Posted 12 days ago | Updated 8 days ago

Systems Administrator - Voice Engineer

Refactor Talent

•

Livonia, Michigan, USA

Full-time

Key Responsibilities: Design, configure, and maintain Genesys Cloud CX3 environments, including architecting call flows and routing strategies.Collaborate with cross-functional teams to integrate third-party solutions, Salesforce, and Verint Workforce Optimization into the contact center ecosystem.Develop and maintain IVR scripts, queues, and user profiles in Genesys Cloud, ensuring high system availability, performance, and security.Troubleshoot and resolve complex issues across Genesys, Cisco,
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Posted 4 days ago

Cloud Architect

eBay Inc.

•

Georgia, USA

Full-time

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the futur
Posted 45 days ago | Updated 1 hour ago

Oracle Cloud Infrastructure Technology Leader

RTX Corporation

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Remote or Connecticut, USA

Full-time

Date Posted: 2025-06-25 Country: United States of America Location: UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: None/Not Required RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses: Collins Aerospace Systems, Pratt & Whi
Posted 29 days ago | Updated 1 hour ago

SAP Business and Technology Architect

Cogent IBS, Inc

•

Remote

Full-time

Required Skills & Qualifications: Bachelor s or Master s degree in Computer Science, Information Systems, or related field. 12+ years of experience in SAP, including 3+ years in an architecture or leadership role. Strong experience with SAP S/4HANA (Public, Private Clouds), SAP Business Technology Platform (BTP), and integration tools (e.g., PI/PO, CPI). Familiarity with SAP Fiori, ABAP, and extensibility options in cloud/hybrid models. Proven ability to drive business transformation using SAP s
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Posted 34 days ago | Updated 20 hours ago

Oracle Subscription Management Cloud (SMC) Functional - Solution Architect

SolutionIT, Inc.

•

US

Full-time, Third Party, Contract

Solution IT Inc. is looking for a Oracle Subscription Management Cloud (SMC) Functional - Solution Architect for one of its clients in Remote Job Title: Oracle Subscription Management Cloud (SMC) Functional - Solution Architect Required Skills Serve as a Solution Architect/Senior Application Engineer and collaborate with business stakeholders, Product Managers , Product Engineers and Enterprise Architects to model, design, and develop solutions for enabling usage-based subscriptions. Experien
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Posted 6 days ago | Updated 16 hours ago

Multi Cloud Architect

3Core Systems, Inc

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Remote or Miami, Florida, USA

Contract

Hi, This is Sai Kumar from 3Core Systems, Please take a look to review the included job description we have with our client. If you are comfortable with the position and interested Please send me your updated profile along with the below information Title: Multi Cloud Architect Location: REMOTE IS POSISBLE, BUT IF SOMEONE CAN WORK HYBRID ONSITE IN CORAL GABLES, ( MIAMI), FLORIDA THAT I S A BIG PLUS (1-2 DAYS) Lead the development and enforcement of cloud reference architecture standards across A
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Posted 1 day ago

Cloud Infrastructure Developer/Architect - 6 Months contract to hire

Indus Valley

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Remote

Contract

Visa: No third party candidates considered for this position Title: Cloud Infrastructure Developer/ArchitectLocation: 100% remote (EST or CST Hours)Duration: 6 Months Contract to HireInterviews: MS Teams Note: ** We are looking for people who are writing code. Hands on the keyboard. Not using code that someone else wrote. Interview:2 rounds of interviews plus a Technical Lab scenario1st interview: 1 hour meet and greet. May be less than an hourCandidate is emailed a technical lab to be complete
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Posted 12 days ago | Updated 11 days ago