Genesys Cloud Technology Architect Jobs in Phoenix, AZ

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HIRING NOW: Engineer II Contact Center Data & AI Architect (AI | Google Cloud Platform | AWS | Genesys)

Global IT Family

•

Phoenix, Arizona, USA

Contract

HIRING NOW: Engineer II Contact Center Data & AI Architect (AI | Google Cloud Platform | AWS | Genesys) Location: Phoenix, AZ (Onsite) Rate: $54/hr on W2 (All-Inclusive) Apply Now: We're seeking an experienced Engineer II Premium to lead the AI, cloud data, and contact center transformation strategy for a major enterprise initiative. Key Responsibilities: Architect data solutions around Genesys (InfoMart, UCS, SpeechMiner, GAAP, WFM, Routing) & Five9 ecosystems Define & execute data migrati
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Posted 15 hours ago

Contact Center Data / AI Architect (Genesys / Five9) (450714)

Vaco by Highspring

•

Phoenix, Arizona, USA

Contract

Contact Center Data / AI Architect (Genesys / Five9) | 450714 DETAILS Location: Desert Ridge, AZ 85050 (onsite 3-days per week) Position Type: 12M Contract (w/ possibility to convert to fulltime) Hourly / Salary: flexible based on experience JOB SUMMARY Vaco Technology is currently seeking a Contact Center Data / AI Architect Genesys | AI Strategy / CCaaS Migration for a 12M contract opportunity located in Phoenix AZ (onsite 3-days per week). The Contact Center Data / AI Architect will lead th
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Posted 21 days ago | Updated 14 days ago

Contact Center Platform Architect

Vaco by Highspring

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Phoenix, Arizona, USA

Contract

Now Hiring: Contact Center Data & AI Architect (Phoenix, AZ) Shape the future of AI-powered customer experience in the enterprise. Were supporting a major enterprise through a full-scale cloud contact center transformationand we need a seasoned Contact Center Architect who thrives at the intersection of data strategy, CCaaS migration, and AI enablement. If you're fluent in Genesys, Five9, NICE, or similar platformsand can design scalable data pipelines while partnering with AI/ML teams to build
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Posted 27 days ago | Updated 19 days ago

Telecom Administrator (Genesys Cloud)

Proactive Staffing

•

Remote or Cherry Hill Township, New Jersey, USA

Contract

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u
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Posted 22 hours ago

Sr. Oracle EPM Cloud Architect

Hallmark Global Technologies

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Phoenix, Arizona, USA

Contract

Purpose of the job The Oracle Cloud EPM Architect will be responsible for understanding how our organization operates and leverages its financial systems. This role will involve making recommendations on how to utilize the out-of-the-box functionality of Oracle EPM systems to remove complexity, minimize the support levels required, and add transparency and structure for stakeholders. The Oracle EPM Lead Architect will collaborate with the team and stakeholders to develop and implement these reco
Posted 13 days ago | Updated 3 hours ago

Sr. Oracle EPM Cloud Architect

Tek Inspirations LLC

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Phoenix, Arizona, USA

Contract, Third Party

Job Description - Job Title: Sr. Oracle EPM Cloud Architect Job Type: Contract to Hire Location: Phoenix, Arizona(Onsite)(Need Locals) Primary Skills: PYTHON, API, ORACLE, Report, Budgeting, Cloud Fusion, EPM Job Description Purpose of the Job The Oracle Cloud EPM Architect will be responsible for understanding how our organization operates and leverages its financial systems. This role will involve making recommendations on how to utilize the out-of-the-box functionality of Oracle EPM systems t
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Posted 11 days ago

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

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Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste
Posted 19 days ago | Updated 6 hours ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

•

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 12 days ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

•

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 12 days ago

IMMEDIATE NEED: IVR Routing / Contact Center Data Architect

Global IT Family

•

Phoenix, Arizona, USA

Contract

IMMEDIATE NEED: IVR Routing / Contact Center Data Architect Location: Phoenix, AZ (Onsite Preferred) Rate: $67/hr on W2 (All Inclusive) Apply Now: We're hiring a Data Architect with strong experience in Genesys and Five9 ecosystems to support a major Contact Center cloud migration (CCaaS) initiative. Required Skills: Deep understanding of Genesys tools: InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc. Strong hands-on with Five9 data platforms Expertise in data strategy for historical
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Posted 15 hours ago

AWS Developer with Lambda, Node.js, DynamoDB, Genesys Cloud

SidRam Technologies

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Remote

Contract

Job Title: AWS Developer (Lambda, Node.js, DynamoDB, Genesys Cloud) Location: Remote Duration: 12+ Months Job Summary: We are looking for an experienced AWS Backend Developer to augment our current team supporting Genesys Cloud integrations. This role involves enhancing and developing serverless applications using AWS Lambda, Node.js, and DynamoDB, with a focus on data transformation and efficient file transfers. Key Responsibilities: Support post-migration integration of Genesys Cloud into the
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Posted 8 days ago

Contact Center Data and AI Architect

Jubilant Consulting

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Phoenix, Arizona, USA

Third Party, Contract

Candidate must have Deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem Having knowledge on contact center migration to CCaaS and build data solution surrounding the migration Define data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems. Understand data models for Genesys (InfoMart, SpeechMiner) and develop mappings to cloud equivalents. Collaborate with data architects
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Posted 1 day ago

Customer Project Manager

GDH

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Remote

Third Party, Contract

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
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Posted 12 days ago | Updated 8 days ago

Staff IT Analyst III - Senior IT Systems Analyst, Contact Center Technology & Operations

Western Alliance Bank

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Phoenix, Arizona, USA

Full-time

Job Title: Staff IT Analyst - Senior IT Systems Analyst, Contact Center Technology & Operations Location: Block 23 What you'll do: We are seeking a highly skilled and experienced Senior IT Systems Analyst with a strong background in Contact Center operations to join our Contact Center Transformation Program. The ideal candidate will work closely with the product owner and business stakeholders to create a charter, vision, backlog, epics, features, and more. This individual will coordinate and
Posted 41 days ago | Updated 2 hours ago

Cloud Architect

eBay Inc.

•

Georgia, USA

Full-time

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the futur
Posted 45 days ago | Updated 1 hour ago

Oracle Cloud Infrastructure Technology Leader

RTX Corporation

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Remote or Connecticut, USA

Full-time

Date Posted: 2025-06-25 Country: United States of America Location: UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: None/Not Required RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses: Collins Aerospace Systems, Pratt & Whi
Posted 29 days ago | Updated 1 hour ago

SAP Business and Technology Architect

Cogent IBS, Inc

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Remote

Full-time

Required Skills & Qualifications: Bachelor s or Master s degree in Computer Science, Information Systems, or related field. 12+ years of experience in SAP, including 3+ years in an architecture or leadership role. Strong experience with SAP S/4HANA (Public, Private Clouds), SAP Business Technology Platform (BTP), and integration tools (e.g., PI/PO, CPI). Familiarity with SAP Fiori, ABAP, and extensibility options in cloud/hybrid models. Proven ability to drive business transformation using SAP s
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Posted 34 days ago | Updated 20 hours ago

Oracle Subscription Management Cloud (SMC) Functional - Solution Architect

SolutionIT, Inc.

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US

Full-time, Third Party, Contract

Solution IT Inc. is looking for a Oracle Subscription Management Cloud (SMC) Functional - Solution Architect for one of its clients in Remote Job Title: Oracle Subscription Management Cloud (SMC) Functional - Solution Architect Required Skills Serve as a Solution Architect/Senior Application Engineer and collaborate with business stakeholders, Product Managers , Product Engineers and Enterprise Architects to model, design, and develop solutions for enabling usage-based subscriptions. Experien
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Posted 6 days ago | Updated 16 hours ago

Multi Cloud Architect

3Core Systems, Inc

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Remote or Miami, Florida, USA

Contract

Hi, This is Sai Kumar from 3Core Systems, Please take a look to review the included job description we have with our client. If you are comfortable with the position and interested Please send me your updated profile along with the below information Title: Multi Cloud Architect Location: REMOTE IS POSISBLE, BUT IF SOMEONE CAN WORK HYBRID ONSITE IN CORAL GABLES, ( MIAMI), FLORIDA THAT I S A BIG PLUS (1-2 DAYS) Lead the development and enforcement of cloud reference architecture standards across A
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Posted 1 day ago

Cloud Infrastructure Developer/Architect - 6 Months contract to hire

Indus Valley

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Remote

Contract

Visa: No third party candidates considered for this position Title: Cloud Infrastructure Developer/ArchitectLocation: 100% remote (EST or CST Hours)Duration: 6 Months Contract to HireInterviews: MS Teams Note: ** We are looking for people who are writing code. Hands on the keyboard. Not using code that someone else wrote. Interview:2 rounds of interviews plus a Technical Lab scenario1st interview: 1 hour meet and greet. May be less than an hourCandidate is emailed a technical lab to be complete
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Posted 12 days ago | Updated 11 days ago