Genesys Engineer Jobs in Detroit, MI

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Genesys Cloud Engineer - Livonia, MI

Digital Technology Solutions

Livonia, Michigan, USA

Contract

DTS is looking for Genesys Cloud Engineer for our client project in Livonia, MI Here is an update on the role. Need Genesysover UCC Sean confirmed he has not seen any promising candidates and was not surprised by the difficulty.He emphasized they need someone with bothGenesisexperience andtechnical capabilities, especiallySQLandPowerShell scripting.He is open to talking tolocal candidates, even if they do not meet every requirement.He clarified thatexperience with Genesys is priority #1, whileS

Senior Genesys Cloud CX3 Engineer

Atinfo Technology Inc

Livonia, Michigan, USA

Contract

ONLY FOR LOCAL TO MI CANDIDATES. NO C2C ALLOWED. NO SPONSORSHIP AVAIABLE. CTH ROLE. We are seeking a highly skilled and versatile Senior Genesys Cloud CX3 Engineer to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco voice infrastructure, Verint Workforce Optimization, Microsoft Teams, and Power BI for reporting and analytics. The ideal candidate will play a ke

Senior Genesys Developer

Youngsoft

Detroit, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th

Genesys Architect

Youngsoft

Livonia, Michigan, USA

Third Party, Contract

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th

Genesys Developer

TECH-NET, INC

Remote

Third Party, Contract

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver

Salesforce Developer with Genesys

Randstad Digital

Remote or Rolling Meadows, Illinois, USA

Contract

job summary: Job Overview: We are seeking a skilled Salesforce Developer to design, develop, and maintain scalable solutions on the Salesforce platform. This role involves working closely with business and technical teams to align Salesforce functionality with key business processes. Key Responsibilities: Design and build custom Salesforce solutions using Apex, Visualforce, and Lightning Components (Aura/LWC) Collaborate with admins, engineers, and stakeholders to define technical requirement

Genesys Cloud Infrastructure Architect

Trident Consulting Inc.

Remote

Third Party, Contract

Position: Genesys Cloud Architect Job Location: Remote - PST Job Type: Contract Required Skills: Proven 15+ years of experience with Genesys Cloud. Strong background of 15+ years in designing and deploying scalable, cloud-native architectures. Expertise in data quality, governance, and integration best practices. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in a hybrid work environment and manage multiple priorities. Demonstrated commitment to continuo

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste

CCaaS Business Analyst with Genesys Experience

Visionary Innovative Technology Solutions

Remote

Full-time

Role: CCaaS Business Analyst ( Genesys, Five9, Amazon Connect, Zendesk, Nice etc) <>Location: US and Canada (100% Remote)Duration: Full Time <>Job Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and c