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Contact Center Solution Architect - Manager -

Cognizant

•

Phoenix, Arizona, USA

Full-time

About the role As a Lead Architect - Technology, you will make an impact by assessing the current Genesys architecture (InfoMart UCS GAAP SpeechMiner WFM Routing etc.) and design a migration roadmap to a CCaaS platform. In this role, you will: Work closely with IT customer service operations business teams and external CCaaS vendors Participate in vendor evaluations and selection process for CCaaS and AI solutions Assess the current Genesys architecture InfoMart UCS GAAP SpeechMiner WFM Routing
Posted 2 days ago | Updated 1 hour ago

CRM Lead - Oracle Service Cloud (OSC)

TechDigital Corporation

•

Remote

Third Party, Contract

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud c
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Posted 31 days ago | Updated 31 days ago

Voice Engineer

LanceSoft Inc.

•

Columbus, Ohio, USA

Contract

Job Title: Voice Engineer Location: Columbus, OH Type: Long-Term Contract Position. Required Skills: The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments.The ideal candidate will possess 5+ years of experience in Voice Technologies System management experience includes currency and availability, new capabilities, vulnerability, and security.This position also is expected to provide after hou
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Posted 23 days ago

Staff IT Analyst III - Senior IT Systems Analyst, Contact Center Technology & Operations

Western Alliance Bank

•

Phoenix, Arizona, USA

Full-time

Job Title: Staff IT Analyst - Senior IT Systems Analyst, Contact Center Technology & Operations Location: Block 23 What you'll do: We are seeking a highly skilled and experienced Senior IT Systems Analyst with a strong background in Contact Center operations to join our Contact Center Transformation Program. The ideal candidate will work closely with the product owner and business stakeholders to create a charter, vision, backlog, epics, features, and more. This individual will coordinate and
Posted 29 days ago | Updated 8 hours ago

Enterprise Architect / Systems Engineer

Leidos

•

Bethesda, Maryland, USA

Full-time

Job Description Leidos has a new and exciting opportunity for an Enterprise Architect / Systems Engineer in our National Security Sector's (NSS) Cyber & Analytics Business Area (CABA). Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos, we offer competitive benefits, including Paid Time Off, 11 paid Holidays, 401K with a 6%
Posted 5 days ago | Updated 8 hours ago

IT Systems Consultant - SAP

Iberdrola

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Orange, Connecticut, USA

Full-time

Job Title: IT Systems Consultant - SAP Location: Orange, CT; Binghamton, NY, Rochester, NY. Work type: Office The salary range for this position is dependent upon experience, ranging from $125,766 to $172,929. Job Summary This role leads and oversees IT applications supporting key business processes across Electric and Gas operations-including distribution, transmission, construction, maintenance, inspection, and asset management. It acts as a bridge between Business and IT leadership to eva
Posted 5 days ago | Updated 8 hours ago

Healthcare Operations Contact Center Manager - Remote

Gainwell Technologies LLC

•

Remote or Austin, Texas, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dynamic and results-driven Contact Center Manager to oversee daily operations and play a critical role in impl
Posted 3 days ago | Updated 4 hours ago

Healthcare Operations Contact Center Manager - Remote

Gainwell Technologies LLC

•

Remote or Dallas, Texas, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dynamic and results-driven Contact Center Manager to oversee daily operations and play a critical role in impl
Posted 3 days ago | Updated 4 hours ago

Healthcare Operations Contact Center Manager - Remote

Gainwell Technologies LLC

•

Remote or Houston, Texas, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dynamic and results-driven Contact Center Manager to oversee daily operations and play a critical role in impl
Posted 3 days ago | Updated 4 hours ago

Enterprise Architect / Systems Engineer

Leidos

•

Bethesda, Maryland, USA

Full-time

Description Job Description Leidos has a new and exciting opportunity for an Enterprise Architect / Systems Engineer in our National Security Sector's (NSS) Cyber & Analytics Business Area (CABA). Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos, we offer competitive benefits, including Paid Time Off, 11 paid Holidays, 401
Posted 20 days ago | Updated 12 hours ago

Specialist, WFM Real Time Adherence

DriveTime

•

Mesa, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. That's Nice, But What's the Job? In short, as a Workforce Management Specialist (
Posted 3 days ago | Updated 5 hours ago

Workforce Management Forecasting Data Scientist

Chewy

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Louisville, Kentucky, USA

Full-time

Our Opportunity: Here at Chewy, we are hiring a Workforce Management Forecasting Data Scientist to support our Workforce Management Pharmacy call center team! You will develop and maintain short-term forecasts across all operational channels, including inbound calls, chats, and back-office queues (charge). This role is essential to aligning staffing with workload demand, enabling informed scheduling, real-time support, and performance planning. The ideal candidate brings strong analytical skill
Posted 4 days ago | Updated 8 hours ago

Voice/UC Project Manager

TEKsystems c/o Allegis Group

•

Pittsburgh, Pennsylvania, USA

Full-time

Position Overview We are seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Cisco Unified Communications (UC) and Contact Center migration projects for customers within the healthcare vertical. This role is critical to delivering complex projects successfully while strengthening customer relationships. The ideal candidate will bring a combination of technical expertise in Cisco UC and Contact Center products and deep healthcare industry experience,
Posted 7 days ago | Updated 5 hours ago

RF Engineer II

Judge Group, Inc.

•

Lone Tree, Colorado, USA

Contract

Location: Lone Tree, CO Salary: $75.00 USD Hourly - $78.00 USD Hourly Description: Job Title: Rf Engineer Location: Englewood, CO 80112 Duration: Long term contract (12+ months) About the Job Are you ready to push the boundaries of what's possible in wireless and space technologies? As an RF Engineer II, you'll contribute to the design, development, and testing of cutting-edge systems-from advanced mission payloads and high-performance electronics to next-generation aerospace and orbital pl
Posted 28 days ago | Updated 5 hours ago

ERP/CRM Admin

Robert Half

•

Irving, Texas, USA

Full-time

Description We are looking for an experienced ERP/CRM Administrator to join our team in Irving, Texas. In this Contract-to-permanent position, you will play a critical role in ensuring seamless operation and user support for various Microsoft Dynamics systems and related applications. The ideal candidate will thrive in a collaborative environment, possess strong technical and customer service skills, and demonstrate the ability to resolve issues efficiently. Responsibilities: Serve as the prima
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Posted 22 days ago | Updated 5 hours ago

Analytics Consultant

Motion Recruitment Partners, LLC

•

Charlotte, North Carolina, USA

Full-time

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Analytics Consultant in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but al
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Posted 2 days ago | Updated 4 hours ago

Senior RF Engineer (Integrated Microwave Assembly)

Jobot

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Guadalupe, Arizona, USA

Full-time

Experienced RF engineers on the Active RF side take a closer look! This Jobot Job is hosted by: Jenner Wiggins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $170,000 - $215,000 per year A bit about us: We supply critical systems and components for aerospace and defense markets, with products found in engines, landing gear, satellites, and more. We have a strong track record of delivering high-quality solutions while fostering a family-ori
Posted 1 day ago | Updated 5 hours ago

Consultant, IT Architecture - United States

Bravo Technical Resources

•

Aiken, Texas, USA

Contract

Consultant, IT Architecture Dell Digital Location: 100% Remote Hours: Standard work hours, 8:00 AM - 5:00 PM ACCOUNTABILITIES Implements technical solutions and management processes to achieve overall objectives by implementing systems or enterprise-wide solutions using the company's or a third party's hardware/software products, processes, and methodologies. Integrates solutions and strategies within the customer environment based on the analysis of customer business goals, objectives, need
Posted 39 days ago | Updated 9 hours ago

Senior Principal RF Design Electrical Engineer

RTX Corporation

•

Tucson, Arizona, USA

Full-time

Date Posted: 2025-06-09 Country: United States of America Location: AZ852: RMS AP Bldg M02 1151 East Hermans Road Building M02, Tucson, AZ, 85756 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date.Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and
Posted 23 days ago | Updated 8 hours ago

Principal RF Design Electrical Engineer

RTX Corporation

•

Tucson, Arizona, USA

Full-time

Date Posted: 2025-06-10 Country: United States of America Location: AZ852: RMS AP Bldg M02 1151 East Hermans Road Building M02, Tucson, AZ, 85756 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date.Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and
Posted 24 days ago | Updated 8 hours ago