Genesys Jobs

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Genesys Cloud CX DeveloperJob Title - Genesys Cloud CX Developer

SaksoftCompany Name - Saksoft

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Albany, New York, USA

Contract, Third Party

As a Genesys CloudCX Chatbot Developer youll be responsible for designing developing and deploying intelligent chatbots on the Genesys CloudCX platform Your expertise will drive personalized and efficient customer interactions enhancing satisfaction and loyalty Key Responsibilities Design develop and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels Collaborate with crossfunctional teams to understand business requirements and design ch

Genesys ArchitectJob Title - Genesys Architect

VDart, Inc.Company Name - VDart, Inc.

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Raritan, New Jersey, USA

Contract, Third Party

Job Title: Genesys Architect Location: Raritan, New Jersey (Onsite) Duration/Term: Long-Term Contract Position Overview: We are seeking an experienced and results-driven Genesys Architect to lead the design, implementation, and maintenance of enterprise-level contact center solutions. The ideal candidate will bring deep technical expertise in Genesys platforms, a proactive mindset for continuous improvement, and the ability to seamlessly integrate solutions across diverse system landscapes e

Genesys EngineerJob Title - Genesys Engineer

Galaxy i Technologies, Inc.Company Name - Galaxy i Technologies, Inc.

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Austin, Texas, USA

Full-time, Contract, Third Party

Genesys Engineer Austin, TX / Sunnyvale, CA / Dallas, TX JD: This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon SBC PSX Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools Expert Experience working with Cloud Technologies such as AWS and Azure Intermediate Tran

Genesys DeveloperJob Title - Genesys Developer

CaresoftCompany Name - Caresoft

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New York, New York, USA

Contract, Third Party

Title: Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars. Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI Web service, API and other cross system communication p

Genesys Cloud ArchitectureJob Title - Genesys Cloud Architecture

Yochana IT SolutionsCompany Name - Yochana IT Solutions

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Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o

Genesys CX Architect (IVR)Job Title - Genesys CX Architect (IVR)

Resource Point LLcCompany Name - Resource Point LLc

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Remote

Contract, Third Party

Title: Genesys CX Architect (IVR) Location: Remote Duration: 12 months with possible extension. Technology Consultant Job Description: Plan, develop, test and implement Contact Center solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Maintain the broadest range and depth of knowledge in the Contact Center re

Genesys Cloud/Product ArchitectJob Title - Genesys Cloud/Product Architect

Indus ValleyCompany Name - Indus Valley

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Remote

Contract

Req No: 46164-1 Title: Genesys Cloud/Product Architect Location: Remote - work times in PST zone Duration: 12+ Months (possibility of extension) Interviews: MS Teams Job Description: Required Skills: Proven 15+ years of experience with Genesys Cloud.Strong background of 15+ years in designing and deploying scalable, cloud-native architectures.Expertise in data quality, governance, and integration best practices.Excellent problem-solving, communication, and collaboration skills.Ability to thriv

Senior Genesys DeveloperJob Title - Senior Genesys Developer

YoungsoftCompany Name - Youngsoft

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Detroit, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th

Voice EngineerJob Title - Voice Engineer

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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San Antonio, Texas, USA

Full-time

Title: Voice Engineer (Need Genesys Experience) Description - Lead migration from on-premise IVR to Genesys Cloud - Troubleshoot and resolve complex Genesys Cloud call routing issues, integrations, and performance. - Building complex call flows in Genesys Cloud - Designing IVR solutions to include Natural Language - Engaging with stakeholders to gather requirements, communicate and translate needs into effective call routing strategies. Pay and Benefits The pay range for this position is $30.0

Genesys CX Chatbot DeveloperJob Title - Genesys CX Chatbot Developer

VDart, Inc.Company Name - VDart, Inc.

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Albany, New York, USA

Full-time, Contract, Third Party

Genesys Cloud CX Chatbot Developer Albany - New York (Remote) Contract As a Genesys Cloud CX Chatbot Developer youll be responsible for designing developing and deploying intelligent chatbots on the Genesys CloudCX platform Your expertise will drive personalized and efficient customer interactions enhancing satisfaction and loyalty Key Responsibilities Design develop and deploy chatbots using the Genesys Cloud CX platform to automate customer interactions across multiple channels Collaborate

Oracle Service Cloud(with Genesys)Job Title - Oracle Service Cloud(with Genesys)

United TechnologyCompany Name - United Technology

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Third Party, Contract

JD- Experienced CRM Lead to be deployed with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead CRM initiatives involving Oracle Service Cloud configurat

Genesys Cloud Architecture ConsultantJob Title - Genesys Cloud Architecture Consultant

Sureminds SolutionsCompany Name - Sureminds Solutions

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Raritan, New Jersey, USA

Contract, Third Party

Please share Profiles at Hi, Urgent need, Max Rate - $51/hr on C2C Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey Mode : Contract (6+ Months) Years of Experience 8+ Years in Genesys Contact Center T Level T2 Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (P

Genesys DeveloperJob Title - Genesys Developer

Sage IT IncCompany Name - Sage IT Inc

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New Jersey, USA

Full-time, Contract, Third Party

Role: Genesys Developer Newark, NJ/Dallas, TX/Charlotte, NC Contract Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. Thorough understanding of Genesys Framework, Integration with internal and external components. Deli

Genesys Cloud Contact Center SMEJob Title - Genesys Cloud Contact Center SME

Brezo Business Solutions LLPCompany Name - Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem

Genesys Cloud Infrastructure ArchitectJob Title - Genesys Cloud Infrastructure Architect

Trident Consulting Inc.Company Name - Trident Consulting Inc.

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Remote

Contract, Third Party

Position: Genesys Cloud Architect Job Location: Remote - PST Job Type: Contract Required Skills: Proven 15+ years of experience with Genesys Cloud. Strong background of 15+ years in designing and deploying scalable, cloud-native architectures. Expertise in data quality, governance, and integration best practices. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in a hybrid work environment and manage multiple priorities. Demonstrated commitment to continuo

Genesys ArchitectJob Title - Genesys Architect

Sage IT IncCompany Name - Sage IT Inc

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Arkansas, USA

Full-time, Contract, Third Party

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara

Genesys Cloud Technology ArchitectJob Title - Genesys Cloud Technology Architect

CognizantCompany Name - Cognizant

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Phoenix, Arizona, USA

Full-time

About the role As a Genesys Cloud Technology Architect, you will make an impact by implementing robust Genesys Cloud solutions. You will be a valued member of the Genesys Cloud team and work collaboratively with other stakeholders within the team. In this role, you will: Design and implement robust Genesys Cloud solutions tailored to the Cards & Payments domain ensuring seamless integration with existing systems. Collaborate with cross-functional teams to gather requirements and translate them