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Sr. Member of the Technical Staff - Digital Systems Engineering

Aerospace Corporation

•

Chantilly, Virginia, USA

Full-time

The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you'll be part of a special collection of problem solvers,
Posted 60+ days ago | Updated 1 hour ago

Senior Cloud Engineer - Unified Communications

AAA Life Insurance Company

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Livonia, Michigan, USA

Full-time

Job Description Senior Cloud Engineer - Unified Communications US-MI-Livonia Job ID: 2025-1857 Type: Regular Full-Time # of Openings: 1 Category: Information Technology Livonia, MI Hybrid Overview We are seeking a highly skilled and versatile Senior Cloud Engineer - Unified Communications to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco Voice infrastruct
Posted 26 days ago | Updated 1 hour ago

Assistant Director, Enterprise Service Desk

DriveTime

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Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th
Posted 60+ days ago | Updated 10 hours ago

Technical Voice Analyst

Apex Systems

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Arlington, Virginia, USA

Full-time

Job#: 2055047 Job Description: Role: Technical Voice Engineer Length: Long-term contract Rate: $70-80/hr Role Responsibilities: Design & Implementation: Develop and implement Microsoft Teams Voice solutions, including Direct Routing and telephony architecture, from various environments.Network Assessments & Architecture: Conduct network assessments and create high-level architecture designs to ensure successful user adoption.Migration & Best Practices: Migrate Cisco environments to Microsoft
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Posted 60+ days ago | Updated 1 hour ago

Senior Architect, Salesforce

Travelers

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Hartford, Connecticut, USA

Full-time

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and re
Posted 60+ days ago | Updated 10 hours ago

Avaya Solutions Architect (Voice Transformation Expert)

Brezo Business Solutions LLP

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Remote

Contract

Title: Avaya Solutions Architect Voice Transformation ExpertLocation: Remote Duration: 12-24 months+ Job Description:We re hiring a senior Avaya Solutions Architect with deep expertise in Avaya Aura, CM, SMGR, AES, and IVR systems. This role will lead large-scale voice transition and transformation initiatives, delivering scalable, enterprise-grade contact center architectures. Must-Have Skills: 10+ years of AVAYA architecture experience Expertise in AVAYA Aura, Communication Manager, Session/Sy
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Posted 6 hours ago

Avaya Voice Tech Engineer

Caresoft

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Remote or US

Contract

Title: Avaya Voice Tech Engineer Duration: Long Term REMOTE Description: As a Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide's architectural standards, technology roadmaps, industry trends and business requirements. The expertise you provide will focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You'll also be accountable for the operational
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Posted 13 days ago | Updated 7 hours ago

Contact Center Technical Analyst

Calsoft Labs

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Austin, Texas, USA

Contract

Job Titile: Contact Center (Genesy Cloud) Technical Analyst Location: Austin, TX (Onsite) Job Description: Experience in contact Center applications(Genysys Preferred)Hands on experience in Genesys Cloud Integration.5+ years of industry experience in Contact Center Domain and ContactCenter technologies,Hands on experience in Voice, Chat, Email and Website Channel.Hands on experience of Contact Center technologies like Genesys Cloud, Genesys, Qualtrics, NICE etc.Comfortable with high pressure, hi
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Posted 60+ days ago | Updated 12 days ago

Application Developer - IVR Call reporting

SOHO Square Solutions

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Alpharetta, Georgia, USA

Contract, Third Party

Description: Required Skills: 7-10 years hands on experience with snowflake, SQL server, including data modeling, performance tuning, Data Visualization and working with structured/semi-structured data. It also includes data extraction, transformation, and analysis. Proficient in designing and managing data end to end ETL pipelines using IDMC / Spring batch/Autosys. Experience integrating data from diverse sources like Genesys Cloud, Salesforce and APIs provided any internal / externals systems
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Posted 33 days ago | Updated 1 day ago

Cisco UCCE Contact Center Engineer

ASCII Group LLC

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Plano, Texas, USA

Third Party, Contract

Hello, We are looking for Cisco UCCE Contact Center Engineer. Please find the below mentioned job description and share your resume. Role: Cisco UCCE Contact Center Engineer Location: Plano, TX, Bethpage, NY Contract Job Description: Must Have: Cisco UCCE Engineer ICM scriptingSIP call flowsCUCM, Cisco Voice GatewaysCVPCCaaS platforms (e.g., Google CCAI, Genesys Cloud,) Required: 6-12 years of experience in Cisco UCCE environments, with expertise in ICM scripting. Solid understanding of SIP pr
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Posted 5 days ago

IBM Integration Bus Developer

Centraprise Corp

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Plano, Texas, USA

Full-time

Skill: IBM Integration Bus Developer Must have: 10+ years of development and Analysis, Design and Development experience in various domains using IBM middleware technologies like IIB, Web Sphere Message Broker, Web Sphere MQ, ACE, API Connect, Data Power, WTX and WSRR.Design and implement message flows and integration solutions using IIB/ACE.Develop and manage SOAP/REST web services, MQ, and HTTP-based interfaces.Ensure data mapping, transformation, and routing logic aligns with insurance busine
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Posted 14 days ago | Updated 1 day ago

CX Architect (IVR)

Genius Business Solutions

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Remote

Third Party, Contract

Are you a passionate IT trailblazer a growth-focused, problem-solver who takes full ownership of your work, wants to collaborate & co-create with fellow IT experts, innovate, learn new skills, create new solutions & drive your career to the pinnacle of your potential? If so, you will love working with our Sales Team we are constantly innovating to create breakthrough solutions for our client s growth through a vibrant, fun team culture. Featured in CNBC, Digital Journal, Fox News & CIO Review, G
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Posted 2 hours ago | Updated 1 hour ago

Project Manager

LaSalle Network

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Remote

Contract

Project Manager LaSalle Network is partnering with a forward-thinking organization to bring on a French-speaking Project Manager to drive high-impact contact center transformation projects for a major enterprise client launching operations in France. This remote contract role supports global collaboration and requires availability across GMT and CST hours. With an urgent start and strong client-facing demands, we're looking for a confident communicator who thrives on fast-moving, complex initia
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Posted 7 days ago | Updated 1 hour ago

Sales Executive / Business Development - Contact Center & Cloud Solutions

Sensiple Inc.

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Remote

Full-time

Sensipleis looking for an experienced and results-drivenBusiness Development Executivewith a strong background inSoftware Services, SaaS product sales, and Cloud-based Contact Center solutions. The ideal candidate will focus on identifying, engaging, and closing opportunities inCloud Contact Centerplatforms (Amazon Connect, Google CCAI, Genesys, Avaya, Azure Communication Services, etc.) and broaderCX transformation initiatives. Location: Remote Key Responsibilities: Generate new business oppor
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Posted 60+ days ago | Updated 9 hours ago

Amazon Connect

Percient Inc.

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Jersey City, New Jersey, USA

Contract

We are seeking a highly skilled and experienced Senior Engineer in Amazon Connect and AWS Expert to join a dynamic team and assist with migration from legacy contact center system to Amazon Connect. In this role, you will be responsible for the assessment, design, development, and implementation of complex contact center solutions leveraging Amazon Connect platform. You will work closely with cross-functional teams, including product, engineering, and operations to deliver high-quality, innovati
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Posted 22 days ago

Data Analyst III

Pyramid Consulting, Inc.

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Charlotte, North Carolina, USA

Contract

Immediate need for a talented Data Analyst . This is a 04+ months contract opportunity with long-term potential and is located in Charlotte, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-75847 Pay Range: $60 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: As a Data Visualization developer and
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Posted 9 days ago | Updated 9 days ago