Genesys Jobs

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Genesys Developer

CA-One Tech Cloud Inc.

•

Austin, Texas, USA

Third Party, Contract

Job Description: This person should have had routing experience in the past.Act as the technical lead for the CCTech routing teamWork with the business teams and routing team to arrive at appropriate designs to meet project objectivesWork in a very dynamic environment, collaborating with various teams to meet project goals Skills neededExpertise in Genesys ORS application development - Expertise in Genesys IRD application developmentExpertise in Genesys framework and exposure on Genesys reportin
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Posted 1 day ago

Genesys Application Developer- 60619

PRIMUS Global Services Inc.

•

Austin, Texas, USA

Third Party, Contract

Genesys Application Developer- 60619 We have an immediate long-term opportunity with one of our largest clients for a position of Genesys Application Developer to work in Austin, TX The ideal candidate will have expertise in Genesys ORS and IRD application development, with a strong understanding of Genesys frameworks and exposure to Genesys reporting and Cloud CX solutions. Proficiency in JavaScript development is essential, along with excellent analytical and communication skills to research,
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Posted 3 days ago | Updated 1 hour ago

Genesys Product Owner

ApTask

•

Cary, North Carolina, USA

Full-time

Title : Genesys Product Owner Location: Cary, NC Job Type: Fulltime only Job Description Serve as Product Owner for Genesys Telephony (Call Routing, Call Back Assist, Softphone, Integrations to existing Call Center applications)Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure Telephony strategy aligns with overall service vision and strategiesResponsible for documenting, reviewing and approval of the requirem
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Posted 4 days ago

Genesys PO

Merican Inc

•

Cary, North Carolina, USA

Full-time

Genesys PO Cary, NC (Onsite) Full Time Job Description Serve as Product Owner for Genesys Telephony (Call Routing, Call Back Assist, Softphone, Integrations to existing Call Center applications) Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure Telephony strategy aligns with overall service vision and strategies Responsible for documenting, reviewing and approval of the requirements for each Line of Business. H
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Posted 1 day ago

Genesys Developer

Codeforce 360

•

Austin, Texas, USA

Third Party

Career Opportunity: Job Title: Genesys Developer About CodeForce 360 Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely what some of our employees and
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Posted 3 hours ago | Updated 3 hours ago

IVR Engineer- Google CCAIP/GDF/ Genesys

TekisHub Consulting Services

•

Delaware, USA

Contract, Third Party

Title : IVR Engineer- Google CCAIP/GDF/ Genesys Cloud Work Location: Richardson, TX 75082 - Remote Contract duration: 12 Must Have Skills: Reviewing current call flow design and recommendation for improvements. Creating usecases, identify enhancement opportunities and track development and deployment IVR contact center Google CCAIP/GDF, Genesys Cloud Detailed Job Description: IVR Manager Contact center Google CCAIP & Genesys Cloud Reviewing current call flow design and recommendation for impro
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Posted 6 days ago | Updated moments ago

Implemenation Specialist - GENESYS

AGM Tech Solutions, LLC

•

Remote

Contract

Our client has an IMMEDIATE need for a Genesys Implementation Specialist to work remotely. Candidate MUST come from an extensive background in Genesys CX Contact. Responsibilities - Design, implement, and support the Genesys platform, including solutions like SIP Server, Genesys Routing, Inbound Voice, Genesys CX Contact, Genesys Infomart, Proactive Contact, and CallBack.Possess strong knowledge of SIP at the carrier level; knowledge of Oracle (Acme Packet) is preferred.Collaborate closely with
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Posted 5 days ago

Genesys - Implementation Specialist - On Prem

AGM Tech Solutions, LLC

•

Remote

Contract

Our client has an IMMEDIATE need for a Genesys Implementation Specialist to work remotely. Candidate MUST come from an extensive background in Genesys CX Contact. Responsibilities - Design, implement, and support the Genesys platform, including solutions like SIP Server, Genesys Routing, Inbound Voice, Genesys CX Contact, Genesys Infomart, Proactive Contact, and CallBack.Possess strong knowledge of SIP at the carrier level; knowledge of Oracle (Acme Packet) is preferred.Collaborate closely with
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Posted 3 days ago

Salesforce / Genesys AI Lead

AGUH INC

•

Cary, North Carolina, USA

Contract

Urgently hiring on below job role-- Job Title: Salesforce / Genesys AI Lead Location: Cary, NC W2 only-- EADs Rate-Depends on experience Salesforce, Genesys, IVA, Product Owner, Artificial Intelligence, Lead Salesforce / Genesys AI Lead: Analyze AI performance in IVA. Analyze and maintain Caller utterances to Call Reason/Intents Guide. Make recommendations on IVR tuning. Recommend new self-service options to IVA Product Owners. Analyze ability to enhance/add digital capabilities. Analyze call
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Posted 7 days ago | Updated 6 days ago

CCaaS Solutions Architect / Engineer / Genesys

Motion Recruitment Partners, LLC

•

Columbus, Ohio, USA

Full-time

Job Description A private aviation company is looking to hire a Solutions Architect and/or Engineer who has experience with Contact Center as a Service platforms. You'll work on a huge migration project from on-prem to CCaaS, specifically Genesys cloud. You'll play a key role in architecting and implementing solutions. They have two positions available - a solutions architect and a senior engineer This role is 3 days on-site in Columbus and 2 days remote. Relocation is provided. Required Skill
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Posted 25 days ago | Updated 7 hours ago

genesys developer

SLK America Inc.

•

Buffalo, New York, USA

Full-time

Mid Genesys Cloud CX 5 plus years experience with non-voice Genesys Contact Center developer experience with predictive routing, engagements, so-browse, screen sharing, and/or agent assist development experienced. Nice to have Visio call flow design experienced reading and creating. Jr Genesys Cloud CX Developer 2 + years of non-voice Genesys Contact Center developer experience with predictive routing, engagements, so-browse, screen sharing, and/or agent assist development experienced. Nice to
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Posted 22 days ago

Genesys Developer

United IT Solutions

•

Buffalo, New York, USA

Full-time

Title : Genesys Developer Location: Buffalo, NY (Onsite) Job Description: Genesys Developer with Inbound Architect Flow with some outbound experience, Script development, and troubleshooting experience
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Posted 14 days ago

Genesys Consultant - Cliffton, NJ

AGM Tech Solutions, LLC

•

Remote or Clifton, New Jersey, USA

Contract

MINIMUM REQUIRED QUALIFICATIONS: BS in Computer Science, Engineering or related field or 6 - 8 years progressive relevant experience required. Expert knowledge of Genesys PlatformExpert in creating Genesys eServices (Email, Chat, SMS or Social Media) routing strategies from scratchAt least 2 years of experience on Composer.6 - 8 years demonstrated experience delivering on multiple, simultaneous projects.6 - 8 years experience with vendor management and performance to ensure compliance with comm
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Posted 5 days ago | Updated 5 days ago

Genesys Architect

K Anand Corporation

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Remote

Third Party, Contract

Dallas, TX 75201 Duration of the project: 6 Months Detailed Job Description: - Expertise in Genesys Cloud Architect application development - Expertise in Genesys IVR development application development - Expertise in Genesys framework and exposure on genesys reporting - Expertise in Cloud CX - Experience in developing javascript code - Good communication skills - Good analytical skills and ability to research and present findings - Ability to multi-task - Strong team player with excellent colla
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Posted 4 days ago | Updated 3 hours ago

Genesys Contact Center Engineer | Columbus, OH | No C2C $130k

Vaco Technology

•

Columbus, Ohio, USA

Full-time

Purpose of Position Collaborate across teams to ensure the development, implementation, and configuration of Genesys Cloud solutions, as well as integration with third-party applications, within the organization. Tasks and Responsibilities Genesys Certified Professional Certification highly preferred. Minimum of 3 years of experience working with Genesys Cloud/Pure Cloud. Prior experience with AI technologies and frameworks, including machine learning, Generative AI, large language models, rest
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Posted 13 days ago | Updated moments ago

Genesys Cloud CX developer

Cloudious

•

Toronto, Ontario, Canada

Contract, Third Party

Job title: Genesys Cloud CX developer Location: Hybrid (Only in Canada) Toronto, Ontario Technical skills: Genesys cloud Architect Rest API Requirement gathering and documenting Having Avaya knowledge is a plus.
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Posted 14 days ago | Updated moments ago

Genesys Cloud Consultant

Kforce Technology Staffing

•

Remote or Richardson, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client in Richardson, TX that is seeking a Genesys Cloud Consultant to join a project that is inflight migrating from Cisco. We need someone with this experience that will jump in quickly and contribute. Responsibilities: * Design, staging, configuration, implementation and support of IVR/ACD scripts * Serves as resident expert for Genesys CloudCX capabilities and changes by evaluating/validating work requests, documenting requirements and laying out design artif
Posted 5 days ago | Updated 2 hours ago

Genesys Cloud Developer

DVI Technologies, Inc.

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Remote

Contract

Greetings, Hope you are doing well! Kindly go through below JD and let share your updated resume if you are interested. Role- Genesys Cloud Developer Location- Remote JD Roles and Responsibilities: (Genesys Cloud Developer)1. Responsible for development, configuration, and implementation of Genesys Cloud IVR call flows (including skills & queues), email flows, routing rules, data tables and API interactions.2. Will work in tandem with the full Agile crew to understand requirements, document stor
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Posted 8 days ago

IVR/Genesys Developer

Infojini

•

Newark, New Jersey, USA

Full-time

Role: IVR/Genesys Developer Location - Newark, NJ 3 Days On-Site/Hybrid Role Type: Full Time Only(Cant sponsor visa for this role) Responsibilities - Design and development of Genesys pure engage Genesys cloud-based IVR Call flow, routing application development Experience in various contact center platforms and Java-based applications Engage in the end-to-end requirement gathering process with the client for design sign-off. Design and develop IVR flows in Genesys Cloud Architect. Develop arc
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Posted 19 days ago | Updated 1 hour ago

Genesys Voice Network Engineer

Marlabs LLC

•

Philadelphia, Pennsylvania, USA

Contract, Third Party

Genesys Voice Network Engineer Duration: 18-24 Months Location: Philadelphia, PA(Hybrid) In-person interview is required Responsibilities include: Genesys Pure connect on prem and Cloud Minimum skills and experience: 6+ years experience in IT , with 5 years Genesys Pure connect: Installation\Preparation of environment, Hardware & Software Requirements Configuration and Customization of system components. Interaction Marquee Dashboard Interaction Attendant IVR Tree, Profile, Schedule Interaction
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Posted 18 days ago | Updated 1 day ago