Genesys jobs | Dice.com

Minnesota

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Today

Job#: 3056506 Job Description: Senior Genesys Cloud CX Engineer Location: Minneapolis, Minnesota (Remote) Role Overview This senior technical subject matter expert position focuses on the design, engineering, implementation, automation, integration, and operational support of enterprise contact center solutions built on Genesys Cloud CX. The role requires taking ownership of complex technical challenges, establishing engineering standards, leading platform improvements, and reducing operation

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Full-time

$56 - $62 per hour

IVR Engineer - Genesys CX

Orlando, Florida

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Today

Job#: 3055427 Job Description: IVR Engineer - Genesys CX Location: Orlando, Florida (On-site) Role Overview We are seeking an IVR Genesys CX Engineer to join our team. This individual will play a key role in supporting and optimizing a completed migration from inContact to Genesys CX within a large-scale enterprise environment. The ideal candidate will have a strong hands-on experience with Genesys CX, a developer mindset, and the ability to quickly assess existing platform configurations, tr

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Full-time

$60 - $85 per hour

Integration Architect (Genesys Cloud & Google Cloud Platform)

Columbus, Ohio

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Today

Job#: 3055877 Job Description: Integration Architect (Genesys Cloud & Google Cloud Platform) Location: Columbus, Ohio (Onsite) Alternate Locations: Akron, OH, Dallas, TX, Atlanta, GA, Detroit, MI, Minneapolis, MN, Charlotte, NC, Chicago, IL Role Overview We are seeking an experienced Integration Architect / Technical Lead to design, lead, and deliver enterprise integration solutions supporting customer engagement, contact center, and digital platforms. This individual will be responsible for

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Full-time

$60 - $75 per hour

Contact Center Systems Manager - Genesys, Salesforce & Five9

Los Angeles, California

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Today

Southern California | Hybrid $105K-$130K Total Cash Compensation + Bonus + Benefits Our client is a growing organization seeking a Manager, Contact Center Systems & Operations to lead and improve the technology, workflows, automations, and operational systems supporting a high-volume customer service environment. This is not a traditional call center management position focused on hiring, coaching, or directly managing frontline agents. Instead, this role is focused on the systems behind the ope

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Full-time

USD 105,000.00 - 130,000.00 per year

Genesys Cloud CX Architect – Contact Center / CCaaS

Raleigh, North Carolina

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2d ago

Genesys Cloud CX Architect Contact Center / CCaaS Location: Raleigh, NC Experience: 1015 Years Job Summary We are seeking an experienced Genesys Cloud CX Architect to design and implement scalable enterprise contact-center solutions on the Genesys Cloud CX platform. The architect will own end-to-end solution architecture, translate business requirements into technical designs, and ensure solutions align with organizational standards and industry best practices. The role requires strong e

Contract, Third Party

Depends on Experience

Project Manager – Genesys / Contact Center (100% Exclusive Backfill)

Hybrid in Austin, Texas

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Today

Project Manager Genesys / Contact Center (100% Exclusive Backfill) Location: Austin, TX Work Arrangement: Hybrid 3 days onsite per week Job DescriptionWe are seeking an experienced Project Manager with a strong background in Genesys and contact center technologies to lead and manage contact center implementation, migration, integration, and modernization initiatives. This is a 100% exclusive backfill opportunity. We are looking for a qualified Project Manager who can coordinate cross-functiona

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Contract

Depends on Experience

Genesys Cloud Developer

Charlotte, North Carolina

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13d ago

Primary Talent Partners has a new contract opening for a Genesys Cloud Developer with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension. Pay: $69.00 - $79.00/hr;W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship. Description: The Digital Voice team is

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Contract

$69 - $79

Genesys Cloud Developer/AWS Connect Developer

Remote

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24d ago

Job Title: Genesys Cloud Developer Location: Remote Job Duration: Long-term Job Description: Develop, configure, and customize Genesys Cloud CX solutions.Support migration to Genesys Cloud, including assessment, configuration, testing, and deployment.Integrate Genesys Cloud with APIs, CRM, and other enterprise systems.Build and maintain IVR, routing, workflows, and contact center integrations.Troubleshoot issues and optimize Genesys Cloud performance.Collaborate with business, product, engineer

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Contract

Depends on Experience

Genesys Cloud Consultant

Remote

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16d ago

Job Role:Genesys Cloud ConsultantRemoteContractProject Overview: Genesys Cloud migration Role Scope / Deliverables: * Gather requirements, design, develop and deploy voice solutions in Genesys Cloud * Document call flows * Integrate Salesforce.com to enable call-to-case and email-to-case functionalities * Build custom APIs for Salesforce integration * Troubleshoot complex issues Key Skills: * 5+ years of Genesys Cloud Architect * 3+ years API integration and custom development * 5+ years of ex

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Full-time

Depends on Experience

Genesys Cloud Engineer (Remote)

Remote

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Yesterday

As a Genesys Cloud Engineer, you will be responsible for gathering requirements, designing, developing, and deploying voice solutions in Genesys Cloud. You will document call flows, integrate Salesforce.com to enable call-to-case and email-to-case functionalities, build custom APIs for Salesforce integration, and troubleshoot complex issues. Responsibilities:Gather requirements, design, develop, and deploy voice solutions in Genesys CloudDocument call flowsIntegrate Salesforce.com to enable call

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Contract

Depends on Experience

AWS Developer with hands on Genesys

Remote

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3d ago

Role Overview We are seeking a strong AWS Engineer / Developer with hands-on Genesys experience to support an ongoing contact-center-related project. The role is predominantly focused on AWS engineering/development (approximately 75%), complemented by Genesys expertise (approximately 25%). Required Skillsets Strong hands-on AWS development and engineering experience, including building, integrating, troubleshooting, and supporting cloud-based applications.Experience with AWS services relevant to

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Contract

50 - 60

Genesys Conversational AI Architect

Remote

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10d ago

Title: Genesys Conversational AI Architect Location: Remote Duration: 12 Months Top Skills Required: Conversational AI & Agentic AIGenesys Cloud & CCaaSDigital & Voice Bot DevelopmentIVR, Routing & API IntegrationSolution Architecture & Technical ConsultingTesting, Troubleshooting & Delivery

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Contract

70 - 75

Engineering Manager - Genesys Cloud

San Antonio, Texas

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24d ago

"I can be myself at work." You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stron

Full-time

USD 179,273.00 - 286,837.00 per year

Genesys Cloud Architect / Developer

Pittsburgh, Pennsylvania

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Today

Company Overview Req ID: 394032 NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a professional to join their team in Pittsburgh, Pennsylvania (US-PA), United States (US). Position Summary We are seeking an experienced professional to support the design, development, integration, and deployment of voice a

Full-time

USD 55.00 - 65.00 per hour

Senior Contact Center Engineer - Genesys

San Antonio, Texas

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24d ago

Full-time

USD 141,648.00 - 226,637.00 per year

Genesys Cloud CX Solution Architect

Pittsburgh, Pennsylvania

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Today

CTG is seeking a Genesys Cloud CX Solution Architect for our client. Location: Pittsburgh, PA Duration: 5 months Duties: Design and implement Genesys Cloud CX and CCaaS solutions.Lead platform configuration, development, and systems integration.Develop scalable solution architectures to support customer experience transformation.Collaborate with technical teams to ensure performance, reliability, and seamless integration. Skills: Genesys Cloud CX architecture, implementation, and configuration

Full-time

Senior AI Architect (Presales)

Texas

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14d ago

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to

Full-time

USD 134,900.00 - 237,300.00 per year

Lead AI Solutions Architect, Customer Success

North Carolina

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14d ago

Full-time

USD 110,600.00 - 194,400.00 per year

Principal AI Solutions Architect, Customer Success

North Carolina

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14d ago

Full-time

USD 134,300.00 - 236,100.00 per year

Genesys Cloud Architect

Remote or New York, New York

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time