Genesys jobs | Dice.com

Addison, Texas

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Today

Job#: 3057310 Job Description: Genesys IVR Developer Location: Addison, Texas (Hybrid) Role Overview Our organization is seeking a skilled software engineer to deliver complex self-service solutions for the contact center using Genesys technologies. This role involves the development, testing, and support of Interactive Voice Response (IVR) applications in a cloud environment. The successful candidate will ensure that system designs and solutions align with strategic business outcomes while m

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Full-time

$66 - $68 per hour

Senior Genesys Cloud CX Engineer

Minnesota

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Today

Job#: 3056506 Job Description: Senior Genesys Cloud CX Engineer Location: Minneapolis, Minnesota (Remote) Role Overview This senior technical subject matter expert position focuses on the design, engineering, implementation, automation, integration, and operational support of enterprise contact center solutions built on Genesys Cloud CX. The role requires taking ownership of complex technical challenges, establishing engineering standards, leading platform improvements, and reducing operation

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Full-time

$56 - $62 per hour

IVR Engineer - Genesys CX

Orlando, Florida

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Today

Job#: 3055427 Job Description: IVR Engineer - Genesys CX Location: Orlando, Florida (On-site) Role Overview We are seeking an IVR Genesys CX Engineer to join our team. This individual will play a key role in supporting and optimizing a completed migration from inContact to Genesys CX within a large-scale enterprise environment. The ideal candidate will have a strong hands-on experience with Genesys CX, a developer mindset, and the ability to quickly assess existing platform configurations, tr

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Full-time

$60 - $85 per hour

Integration Architect (Genesys Cloud & Google Cloud Platform)

Columbus, Ohio

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Today

Job#: 3055877 Job Description: Integration Architect (Genesys Cloud & Google Cloud Platform) Location: Columbus, Ohio (Onsite) Alternate Locations: Akron, OH, Dallas, TX, Atlanta, GA, Detroit, MI, Minneapolis, MN, Charlotte, NC, Chicago, IL Role Overview We are seeking an experienced Integration Architect / Technical Lead to design, lead, and deliver enterprise integration solutions supporting customer engagement, contact center, and digital platforms. This individual will be responsible for

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Full-time

$60 - $75 per hour

Genesys Cloud Developer

Charlotte, North Carolina

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22d ago

Primary Talent Partners has a new contract opening for a Genesys Cloud Developer with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension. Pay: $69.00 - $79.00/hr;W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship. Description: The Digital Voice team is

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Contract

$69 - $79

NIOS Engineer with Genesys contact center platforms

Hybrid in Menlo Park, California

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8d ago

Pre-Screening Questions Q1: Experience with Infoblox NIOS architecture, Grid Master, Grid Members and HA? Q2: Experience with Genesys contact center platforms? Q3: Experience with Troubleshooting DNS, firewall and routing problems affecting Genesys? Q4: Experience with DNS troubleshooting and DNS record management? Job Description We are seeking an experienced NIOS Engineer with Genesys expertise to manage and support enterprise DNS, DHCP and IPAM services using Infoblox NIOS, while ensuring rel

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Full-time

Depends on Experience

Genesys Cloud Consultant

Remote

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25d ago

Job Role:Genesys Cloud ConsultantRemoteContractProject Overview: Genesys Cloud migration Role Scope / Deliverables: * Gather requirements, design, develop and deploy voice solutions in Genesys Cloud * Document call flows * Integrate Salesforce.com to enable call-to-case and email-to-case functionalities * Build custom APIs for Salesforce integration * Troubleshoot complex issues Key Skills: * 5+ years of Genesys Cloud Architect * 3+ years API integration and custom development * 5+ years of ex

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Full-time

Depends on Experience

Genesys Cloud Architect

Remote

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4d ago

Key Responsibilities Architecture & Design: Design end-to-end contact center solutions on Genesys Cloud, ensuring high availability, global scalability, and fault tolerance.SCV & CRM Integration: Lead advanced integrations between Genesys Cloud and CRM environments, specifically Salesforce Service Cloud Voice (SCV), leveraging telephony toolkits, APIs, and event-driven architectures.AI & Automation: Implement AI-powered experience orchestration, bot integrations, and automated workflows to optim

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Contract

50 - 62

Genesys Conversational AI Architect

Remote

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2d ago

Title: Genesys Conversational AI Architect Location: Remote Duration: 12 Months Top Skills Required: Conversational AI & Agentic AIGenesys Cloud & CCaaSDigital & Voice Bot DevelopmentIVR, Routing & API IntegrationSolution Architecture & Technical ConsultingTesting, Troubleshooting & Delivery

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Contract

70 - 75

Genesys Cloud Engineer (Remote)

Remote

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10d ago

As a Genesys Cloud Engineer, you will be responsible for gathering requirements, designing, developing, and deploying voice solutions in Genesys Cloud. You will document call flows, integrate Salesforce.com to enable call-to-case and email-to-case functionalities, build custom APIs for Salesforce integration, and troubleshoot complex issues. Responsibilities:Gather requirements, design, develop, and deploy voice solutions in Genesys CloudDocument call flowsIntegrate Salesforce.com to enable call

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Contract

Depends on Experience

Genesys Cloud CX Engineer

Remote

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Today

What Application Development & Maintenance contributes to Cardinal HealthInformation Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional

Full-time

USD 96,300.00 - 137,600.00 per year

Genesys Cloud Architect / Developer

Pittsburgh, Pennsylvania

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Today

Company Overview Req ID: 394032 NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a professional to join their team in Pittsburgh, Pennsylvania (US-PA), United States (US). Position Summary We are seeking an experienced professional to support the design, development, integration, and deployment of voice a

Full-time

USD 55.00 - 65.00 per hour

Principal AI Solutions Architect, Customer Success

Remote or Texas

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3d ago

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to

Full-time

USD 134,300.00 - 236,100.00 per year

Staff User Experience Designer, Conversational AI

North Carolina

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3d ago

Full-time

USD 146,500.00 - 257,700.00 per year

Software Engineering Intern

Indianapolis, Indiana

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3d ago