Genesys Jobs

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Data Architect with Contact Center with Genesys

Techim INC

•

Phoenix, Arizona, USA

Contract, Third Party

Hi, Greetings of the day!! Data Architect with Contact Center Phoenix, AZ (Day 1 onsite) Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem
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Posted 2 days ago

Genesys CX Developer

Stanley David and Associates

•

Remote

Third Party, Contract

Job Description:We are seeking an experienced Genesys Developer with strong hands-on expertise in Genesys Cloud CX and Bot Development. The ideal candidate will be responsible for designing, developing, and maintaining customer experience (CX) solutions using Genesys Cloud tools and integrations with bots and automation systems. Key Responsibilities:Design, develop, and implement contact center solutions using Genesys Cloud CX. Build and customize chatbots, voice bots, and virtual assistants usi
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Posted 6 hours ago

Lead Genesys Engineer

Donato Technologies Inc

•

Wilmington, Delaware, USA

Contract

Lead Genesys Engineer Location: Wilmington, DE ( Onsite) Duration: 12+ Months W2 Contract Flexible to work in multiple shifts. JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to t
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Posted 4 days ago | Updated 1 day ago

Genesys CX with Snowflake and Reporting

Avance Consulting

•

Addison, Texas, USA

Full-time

Job Title: Genesys CX with Snowflake and Reporting Job Type: Permanent / Full Time position with TCS (Tata Consulting Services) Location: Addison, TX (Onsite) We are seeking an experienced professional with strong expertise in Genesys Cloud CX, Snowflake, and Reporting to join our team permanently in Addison, TX, United States. Genesys Cloud CX, Snowflake, and ReportingAWSexperienceContact Center Routing expertiseExperience with on-prem GenesysExperience with Genesys Snowflake platformfor histo
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Posted 1 day ago | Updated 1 day ago

Contact Center Platform Engineer (Genesys)

Caresoft

•

Newark, New Jersey, USA

Contract

Job Title: Contact Center Platform Engineer (Genesys) Role: Senior Developer/Software Engineer (Genesys) Location: Newark, NJ Technical Skills Required: Genesys Cloud, AWS Lex, Lambda, NodeJS/ Python Experience Required: 5+ years of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc) 2+ years of experience in Cloud enablement of Contact Center Solutions, especially in migrating from On
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Posted 8 days ago | Updated 19 hours ago

Genesys Lead demand - Wilmington, DE

Lorven Technologies, Inc.

•

Wilmington, Delaware, USA

Contract

Our client seeks an Genesys Lead for a 12 Months project in Wilmington, DE . Below is the detailed requirement Title: Genesys Lead Location : Wilmington, DE Duration: 12 Months Job Description: Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resoluti
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Posted 4 days ago | Updated 18 hours ago

Genesys Lead || Wilmington, DE || W2 Contract

Business Integra

•

Wilmington, Delaware, USA

Full-time

Title: Genesys Lead Location: Wilmington, DE (5 days onsite) Experience: 8+ Years JOB Description: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/managemen
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Posted 2 days ago | Updated 1 day ago

Genesys Lead

IT-SCIENT

•

Wilmington, Delaware, USA

Full-time, Third Party

Position: Genesys Lead Location: Wilmington, DE (Onsite) Duration: Contract C2C Job Description: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management
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Posted 3 days ago | Updated 2 days ago

Genesys/Cloud PureEngage

Pyramid Consulting, Inc.

•

Plano, Texas, USA

Contract

Immediate need for a talented Genesys/Cloud PureEngage. This is a 12+ Months Contract opportunity with long-term potential and is located in Plano, TX (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79218 Pay Range: $55 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Skills-
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Posted 3 days ago

Genesys SME/Architect

ACI Infotech

•

US

Full-time, Contract

Hi, My Name is Noel Austin am a Technical recruiter from ACI Infotech Solutions, I have an opportunity that aligns well with your expertise. Please find the job description below. If you're interested, could you send me your updated resume? Looking forward to hearing from you! Genesys SME/Architect Location: Remote Duration: Long Term Contract Job Description : Design, develop, and deploy chatbots using the Genesys CloudEx platform to automate customer interactions across multiple channels
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Posted 18 days ago | Updated 1 day ago

Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately looking for a Genesys Developer. Position type: Full-time, Contract Duration: 12 months (with high possibilities of extension) Location: Charlotte, NC / Plano, TX (Hybrid 3 days onsite 2 days remote) As a Genesys Developer, you will: Position Summary/Job description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware compone
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Posted 60+ days ago | Updated 9 days ago

Genesys Developer

Buaut

•

Charlotte, North Carolina, USA

Contract

Genesys developer should be able to design, develop, and maintain Genesys-based contact center solutions to meet business requirements.This includes tasks like developing, customizing and configuring IVR flows/call flows, integration with external systems, and troubleshooting issues.Knowledge of different Genesys features like co-browsing/Agent assist/co-pilot and other AI features.
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Posted 39 days ago | Updated 12 days ago

Genesys Voice Engineer

Cynet Systems

•

Miami, Florida, USA

Contract

Job Description: Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience on Genesys Architect, Genesys Dialogflow engine Hands On experience of integrating with Appfoundry applications as well as connectors Salesforce, Microsoft Dynamics, ServiceNow Should have experience of troubleshooting Genesys Cloud interactions Should have installation experience of Genesys Edg
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Posted 4 days ago | Updated 3 days ago

Genesys Cloud CX Developer

Robert Half

•

Des Moines, Iowa, USA

Full-time

Description Genesys Cloud CX Developer Location: Hybrid - Des Moines, IA (2 days/week onsite) Type: Full-Time, Direct Hire Position Overview: We are seeking an experienced Genesys Cloud CX Developer with a strong focus on Terraform, CI/CD pipelines, and backend development to join a growing and financially stable organization. This role offers a unique opportunity to work on cutting-edge customer experience solutions in a collaborative environment. Relocation assistance and sponsorship for el
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Posted 11 days ago | Updated 1 hour ago

Genesys Architect

Youngsoft

•

Livonia, Michigan, USA

Third Party, Contract

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 60+ days ago | Updated 25 days ago

Genesys Consultant :: Phoenix AZ

Sage IT Inc

•

Phoenix, Arizona, USA

Contract, Third Party

Genesys Developer Phoenix, AZ Long Term Contract JD: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Candidate must be able to : Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and design a migration roadmap to a CCaaS platform. Evaluate and recommend which components of Genesys should be migrated, retired, or replaced. knowledge of Routing Logic & WFM Analyze exi
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Posted 18 days ago | Updated 1 day ago

Genesys CX Developer with Softphone.

Stanley David and Associates

•

Addison, Texas, USA

Full-time

Skill: Genesys CX Developer with Softphone. Must Have Technical/Functional Skills: AWS experience. Genesys Cloud CX, Softphone. Contact Center Routing experience. Experience with Onprem Genesys. Roles & Responsibilities: Mandatory: Design and Development experience in Genesys Cloud CX and Genesys Architecture. Experience in Softphone API integration with Genesys CX. Experience in Genesys SDK. Experience in Genesys Cloud CX administration, configuration and implementation. Strong experience Nod
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Posted 2 days ago

Genesys Chatbot consultant/IVR Developer- Remote

Hirex

•

Remote

Third Party, Contract

HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Hello, Hope you are doing well! Please do let me know if you are interested in the below role we have with our client. Please share me your updated resume. Genesys Chatbot consultant 12 Months Contract Minimum Remote Video hire Responsibilities - Minimum 3-5 years of application de
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Posted 3 days ago | Updated 2 days ago

Genesys Lead demand

Katal Tech

•

Wilmington, Delaware, USA

Contract, Third Party

JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart
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Posted 4 days ago

Genesys Cloud CX Developer -PERM FTE

Robert Half

•

Des Moines, Iowa, USA

Full-time

Description GENESYS CLOUD CX DEVELOPER - IMMEDIATE HIRE!! HYBRID - Des Moines Iowa Based POSITION ** 2 DAYS / WEEK in the OFFICE WILL PAY RELOCATION ASSISTANCE - 10% SALARY AWESOME FINANCIALLY STABLE COMPANY ! DIRECT HIRE / Permanent Hire / FTE - FOR THE RIGHT LONG-TERM CANDIDATE, Sponsorship can be provided! UP TO $135K + 10% + BONUSI MMEDIATE BENEFITS/ PROFIT SHARING 401K + RELOCATION ASSISTANCE. Our financially strong & Stable, and GROWING client is looking to hire a Genesys Cloud C
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Posted 25 days ago | Updated 1 hour ago