Genesys Jobs

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Telecom Genesys Engineer - Remote

DriveTime

•

Remote or Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th
Posted 1 day ago | Updated 1 hour ago

Genesys Cloud Presales Engineer

ClearBridge Technology Group

•

Remote

Full-time

Our client, a professional services company with locations across the US, is currently in need of a Genesys Cloud Presales Engineer for full-time hire. This individual will be working remotely, preferably towards the west coast, consulting potential clients to assess what their challenges are and then provide a technical solution. They will work with clients and sales teams to help push Genesys products and work on an initial design plan for the solution. Required Skills: 3-5 years of experien
Posted 1 hour ago

Genesys Cloud CX Reporting Analyst

New York Technology Partners

•

Jersey City, New Jersey, USA

Contract, Third Party

Job Description: We are seeking a skilled Reporting Analyst with advanced expertise in Genesys Cloud CX reports and dashboards. The ideal candidate will possess strong experience in designing and developing Tableau or PowerBI solutions, along with a solid background in contact center reporting concepts and proficiency in big data, NoSQL, and SQL data query/extraction coding. Key Responsibilities: Genesys Cloud CX Reporting: Develop and manage native Genesys Cloud CX reports and dashboards. Ensur
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Posted 1 day ago

Genesys Reporting Analyst

American IT Systems

•

Newark, New Jersey, USA

Contract, Third Party

Role: Genesys Reporting Analyst Location: Newark, NJ (100% Onsite) Duration: 12+ Months Contract Description: We are seeking a Reporting Analyst with advanced knowledge of Genesys Cloud CX reports and dashboards. The ideal candidate will have experience in designing and developing Tableau or PowerBI solutions, with a strong background in contact center reporting concepts, as well as expertise in big data, noSQL, and SQL data query/extraction coding. Required 5 to 7 years of experience resource.
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Posted 1 day ago | Updated 10 hours ago

Genesys Reporting Analyst

American IT Systems

•

Newark, New Jersey, USA

Contract

Genesys Reporting Analyst Location: Newark, NJ (100% Onsite) Long Term Contract Description: We are seeking a Reporting Analyst with advanced knowledge of Genesys Cloud CX reports and dashboards. The ideal candidate will have experience in designing and developing Tableau or PowerBI solutions, with a strong background in contact center reporting concepts, as well as expertise in big data, noSQL, and SQL data query/extraction coding. Required 5 to 7 years of experience resource. Key Responsibil
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Posted 1 day ago

Genesys Engineer at Cary NC or Ashburn VA

AgreeYa Solutions

•

Ashburn, Virginia, USA

Contract, Third Party

Position Responsibilities: The Integrated Solutions Desk (ISD) is looking for a senior support engineer who is well-versed in contact center solutions (CCS) technologies and willing to be part of the team to support highly demanding client environments. Our CCS environment uses Cisco Unified Computing System (UCS), Genesys, and Aspect systems. The contract designates that a senior engineer will be dedicated as part of the support team to oversee the functionality of the solution in its entirety
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Posted 2 days ago | Updated 1 day ago

Genesys Reporting Analyst - Newark, NJ

Georgia IT

•

Newark, New Jersey, USA

Contract

Position: Genesys Reporting Analyst Location: Newark, NJ Duration: 6-12 Months Description: We are seeking a Reporting Analyst with advanced knowledge of Genesys Cloud CX reports and dashboards. The ideal candidate will have experience in designing and developing Tableau or PowerBI solutions, with a strong background in contact center reporting concepts, as well as expertise in big data, noSQL, and SQL data query/extraction coding. Required 5 to 7 years of experience. Key Responsibilities: Devel
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Posted 1 day ago

Genesys Reporting Analyst Position - Newark, NJ

American IT Systems

•

Newark, New Jersey, USA

Contract, Third Party

Genesys Reporting Analyst Position - Newark, NJ Location: Newark, NJ (100% Onsite) Duration: 6-12 Months Description: We are seeking a Reporting Analyst with advanced knowledge of Genesys Cloud CX reports and dashboards. The ideal candidate will have experience in designing and developing Tableau or PowerBI solutions, with a strong background in contact center reporting concepts, as well as expertise in big data, noSQL, and SQL data query/extraction coding. Required 5 to 7 years of experience
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Posted 1 day ago | Updated 4 hours ago

Genesys Consultant || Alpharetta, GA / NYC, NY

InfiCare Technologies

•

Alpharetta, Georgia, USA

Full-time

Title- Genesys IVR/ACD/Routing Engineer Location- Alpharetta, GA / NYC, NY Job Type- Full time Job Description: Design, implement, and help maintain Genesys Cloud CX solution, focusing on integration and deployment in a cloud environment. Configure and manage IVR (Interactive Voice Response) and ACD (Automatic Call Distribution) Required. Experience working with, building and reviewing interactive flows using Genesys "Designer" Required. Experience with legacy Genesys (Engage) and migrating c
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Posted 14 days ago | Updated 3 hours ago

Genesys Engineer - V

Judge Group, Inc.

•

Bridgewater, New Jersey, USA

Full-time

Location: Bridgewater, NJ Salary: Negotiable Description: Our client is currently seeking a Genesys Engineer - V Location: The preference is to have the contractor near Cary or Ashburn but the vast majority of my engineers are all over the country so keeping an open mind on location. Working Model: Hybrid- If near Cary or Ashburn, 2 days per week, other than that we have not had any direction Duration: 08/15/2024 to 08/14/2025 Description: Title: Genesys Engineer Position Responsibilit
Posted 15 days ago | Updated 1 hour ago

Genesys Reporting

New York Technology Partners

•

Charlotte, North Carolina, USA

Contract

Role : Genesys Reporting Duration : Long term Contract Location : Jersey City NJ Hybrid JD: "Position Overview: We are seeking a Reporting Analyst with advanced knowledge of Genesys Cloud CX reports and dashboards. The ideal candidate will have experience in designing and developing Tableau or PowerBI solutions, with a strong background in contact Center reporting concepts, as well as expertise in big data, NoSQL, and SQL data query/extraction coding. Required 5 to 7 years of experience resour
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Posted 2 days ago

AI Engineer - Google / Genesys Contact Center

Info Dinamica Inc

•

Houston, Texas, USA

Full-time

AI Engineer - Google /Gensys Contact Center Fulltime Perm Houston, TX We are looking for Google/Genesys Contact Center AI Engineer responsible for helping with the design, testing, implementation, and maintenance of the Google/Genesys and other contact center solutions. The candidate will collaborate with cross-functional teams to deliver high-quality customer experience solutions using the Genesys Engage and Cloud CX platform. Job Responsibilities: Design and implement conversational bots acro
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Posted 2 days ago | Updated 2 days ago

Genesys IVR Developer

iTech US, Inc.

•

Chicago, Illinois, USA

Contract, Third Party

Position: Genesys IVR Developer Location: Chicago, IL (Onsite) Duration: 12 months Description: Genesys IVR Developer (On Premise) : Minimum 6+ Years of experience as IVR developer and provide technical expertise in all aspects of IVR solution design and application development.Experience in Genesys composer and IVR call flow development is must.Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice ObjectKnowledge of SIP infrastructure, Genesys framework, Ge
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Posted 29 days ago

Genesys Engineer

Techno-Comp, Inc.

•

Cary, North Carolina, USA

Third Party, Contract

Job Title: Genesys Engineer Duration: Long Term Location: Cary, NC or Ashburn, VA (Hybrid) Interview: Telephonic & F2F/Skype Description: Responsibilities: The Integrated Solutions Desk (ISD) is looking for a senior support engineer who is well versed in contact center solutions (CCS) technologies and willing to be part of the team to provide support for highly demanding client s environments.Our CCS environment uses Cisco Unified Computing System (UCS), Genesys, and Aspect systems. The contrac
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Posted 10 days ago | Updated 11 hours ago

Genesys/SIP Voice Engineer Austin, TX [On Site Contract at Austin Texas]

Red Oak Technologies, Inc.

•

Austin, Texas, USA

Contract, Third Party

Genesys/SIP Voice Engineer Austin, TX [On Site Contract at Austin Texas] Solid experience with Genesys SIP stack or other Contact Center Voice solutions. Extensive experience with SIP, VoIP & TDM co-environment. Experience in large enterprise & globally distributed Genesys deployments Experience in large enterprise & global SIP engineering, development, deployments and support. Expert knowledge of SIP, RTP, TCP/IP, NAT, WebRTC and packet analysis Extensive experience with network and voice analy
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Posted 3 days ago | Updated 2 days ago

Genesys Developer

Multivision Inc-IL

•

Toronto, Ontario, Canada

Contract

Looking for Genesys developer in Canada - 10+ yrs of exp - Open rates Remote position in Canada, will be paid in Canadian dollars Pls send in your resumes with work authorization, Driving license and address in Canada
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Posted 7 days ago

Genesys Developer

iTech US, Inc.

•

Austin, Texas, USA

Third Party, Contract

Role: Genesys Developer Location: Sunnyvale, CA/Austin, TX Job Description: Looking for Genesys Cloud CX routing development Engineer with the following skills. Worked on contact centre Genesys development area for 3+ years with multi DC implementation. Worked on Cloud CX routing development in voice and digital areas for at least 2+ years. Ability to custom code in Java, understand and code yaml. Good Analytical, troubleshooting and problem-solving skills. Education : At least a bachelor s deg
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Posted 35 days ago | Updated 31 days ago

Genesys Developer

Pinnacle Group

•

Austin, Texas, USA

Full-time

Genesys Developer Skill Sets Niche Skill Experience Preference Genesys Core and Voice No 2-5 years Is Required Genesys No 2-5 years Is Required Genesys Composer Routing/platform developer No 2-5 years Is Required Genesys Digital No Pay Range: $65/hr - $80/hr The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and expe
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Posted 35 days ago | Updated 1 hour ago

Genesys Engage/Cloud CX Voice Engineer -POS ID POS219 - 116883

Pinnacle Group

•

Austin, Texas, USA

Full-time

Location: Austin, TX We are looking for a Engage Voice Enginner who has good expertise on Engage Vocie Platform working on complex SIP Infrastructure and is proficient in troubleshooting /understing sip messaging Solid experience with Genesys SIP stack or other Contact Center Voice solutions Extensive experience with Genesys Voice Application Troubleshooting & Log Analysis Extensive experience with SIP, VoIP & TDM co-environment Experience in large enterprise & globally distributed Genesys deplo
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Posted 30 days ago | Updated 1 hour ago

Genesys Cloud CX Developer HYBRID

Robert Half

•

Des Moines, Iowa, USA

Full-time

Description GENESYS CLOUD CX DEVELOPER - IMMEDIATE HIRE!! HYBRID - Des Moines Iowa Based POSITION WILL PAY RELOCATION ASSISTANCE - 10% SALARY AWESOME FINANCIALLY STABLE COMPANY ! DIRECT HIRE / Permanent Hire / FTE - No Sponsorship can be provided! UP TO 125K + 10% + BONUS - IMMEDIATE BENEFITS/ PROFIT SHARING 401K + RELOCATION ASSISTANCE. Our FINANCIALLY STRONG & Stable, and GROWING client is looking to hire a Genesys Cloud Developer - DIRECT HIRE/ PERM ENJOY AWESOME PERKS:GET EXTRA WEE
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Posted 27 days ago | Updated 1 hour ago