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Genesys Cloud Consultant

Remote • Posted 6 hours ago • Updated 6 hours ago

Full Time

No Travel Required

Remote

Depends on Experience

Vaisesika Systems Consulting LLC

Fitment

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Job Details

Skills

Genesys
Cloud Computing
Workforce Management
Salesforce.com

Summary

Job Role: Genesys Cloud Consultant

Remote

Contract

Project Overview: Genesys Cloud migration

Role Scope / Deliverables: * Gather requirements, design, develop and deploy voice solutions in Genesys Cloud * Document call flows * Integrate Salesforce.com to enable call-to-case and email-to-case functionalities * Build custom APIs for Salesforce integration * Troubleshoot complex issues

Key Skills: * 5+ years of Genesys Cloud Architect * 3+ years API integration and custom development * 5+ years of experience with CX Cloud for Salesforce and CTI Connector products * 5+ years of experience with screen-pop functionalities * 5+ years of experience with out of box and custom analytics capabilities * 5+ years of experience with Workforce Management * Ability to deliver the project and operate under tighter timelines

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91170673
Position Id: 9105590
Posted 6 hours ago

Company Info

About Vaisesika Systems Consulting LLC

Vaisesika Consulting is a global tech and consulting firm that helps businesses transform their digital setups and stay compliant in a straightforward way. We focus on building reliable, secure, and up-to- standard digital systems that boost efficiency and spark new ideas across different industries.

With solid experience in quality assurance, regulatory matters, and enterprise IT, we guide companies to update their systems, simplify processes, and support steady growth. Our approach mixes global know-how with local action. We serve clients in the U.S. and worldwide through skilled teams in India. Whether it's strategic advice, product development, cloud tech, automation, or data compliance, we're here to support your digital journey as a reliable partner.

At Vaisesika, real success comes from teamwork. We align tech with your goals, encourage open collaboration, and deliver results that make a real difference over time.

Core Values:

Precision - We're all about getting things right with quality and care.

Partnership - Building lasting relationships based on trust and honesty.

Performance - Delivering scalable solutions with clear, measurable wins.

Our Motto: Partner to Grow With.