Help Desk Analyst II Jobs

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Help Desk Technician

Yoh - A Day & Zimmerman Company

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New York, New York, USA

Full-time

We re seeking a detail-oriented Help Desk Technician to provide frontline support to a global user base. You ll work with the IT team to maintain end-user systems, office tech, and cloud applications. The ideal candidate is customer-focused, calm under pressure, and experienced in Microsoft-centric environments. Responsibilities: Provide technical support to in-office and remote users.Troubleshoot issues with Windows 10/11, Microsoft 365 (Exchange, Teams, SharePoint), and Adobe Creative Suite.A
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Posted 20 days ago | Updated moments ago

Client Helpdesk Specialist

CherryRoad Technologies Inc.

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Middletown, New York, USA

Full-time

CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a client located in Goshen, NY. We are looking for an enthusiastic and motivated individual to join the team. The specialist will have ownership of video streaming services and will assist with traditional helpdesk responsibilities including helpdesk phone calls/emails/VMs and assisting with project tasks. R
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Posted 7 days ago | Updated 1 hour ago

EMR Help Desk (Epic MyChart)

Talent Groups

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Remote

Third Party, Contract

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift
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Posted 14 days ago | Updated 13 days ago

Network Supoort/ Network Technician/ IT Help desk Support/ IT Support

Ethires LLC

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New York, New York, USA

Contract

Entry-Level Network Support TechnicianLocation: New York, NY Type:Contract on W2. Summary: Provide first-line network support, assisting with hardware setup, network monitoring, and troubleshooting connectivity issues under supervision. Key Responsibilities: Monitor and support LAN/WAN, VPN, and Wi-Fi issues.Assist with installation/configuration of switches, routers, and firewalls.Log and track incidents via ticketing system.Support senior network staff in upgrades and maintenance.Requirements:
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Posted 1 hour ago

Help Desk Support

Irvine Technology Corporation (ITC)

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Phoenix, Arizona, USA

Full-time

Help Desk Support Our client is looking for a dedicated IT Help Desk Support Specialist to join their corporate team and provide exceptional technical support to retail locations and internal users. This is a high-impact role where you'll be the frontline of IT assistance resolving issues, maintaining system uptime, and ensuring store operations stay smooth and efficient. It's a great opportunity for someone who thrives on helping others and enjoys digging into technical challenges. Location: P
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Posted 19 days ago | Updated 1 hour ago

Helpdesk Lead

Kforce Technology Staffing

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Woburn, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Helpdesk Lead in Woburn, MA. Duties Include: * Lead and manage the helpdesk team * Act as the escalation point before issues are forwarded to the network team * Handle account setups and application requests received by the helpdesk * Troubleshoot issues across various projects and technologies * Support microservice hubs used in conference environments * Provide support for T1V systems and train team members as needed REQUIREMENTS: * Min
Posted 3 hours ago | Updated moments ago

Help Desk Specialist

ResolveTech Solutions Inc.

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Houston, Texas, USA

Full-time

Help Desk Specialist Houston, Texas 77064 Contract to Hire Rate: $30/Hr on W2 Locals ONLY s and s and those who are authorized to work for a fulltime/perm position are encouraged to apply. Requirements: 3 Years of proven working experience in providing Help Desk supportMaintain a high first-contact resolution percentage.3 Years experience supporting and troubleshooting connectivity to networks.Working knowledge of ITSM system, remote control software, Windows 10/11, Office 365.Experience with r
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Posted 20 days ago

Sr Help Desk Engineer

Protech Systems Group, Inc

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Collierville, Tennessee, USA

Contract

Contract To Hire Collierville Tennessee Accepting Candidates ProTech is seeking a Sr. Helpdesk Engineer for a contract to hire position in Memphis, TN. Summary for Senior Helpdesk Engineer: This position is part of the Engineering and Operations team, responsible for supporting and maintaining client's technology infrastructure, which is critical to running the business. Specifically, the role is within the Frontline Solutions team, collaborating closely with data center, network, and operatio
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Posted 14 days ago

Technical Support/Field Tech

Robert Half

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St. Louis Park, Minnesota, USA

Full-time

Description We are looking for a skilled and personable Help Desk Analyst II to join our dynamic team in St Louis Park, Minnesota. This role involves providing comprehensive technical support across various platforms, ensuring seamless operation for our clients. The ideal candidate will have a strong technical foundation, excellent communication skills, and the ability to travel as needed. Responsibilities: Deliver on-site and remote technical support to resolve hardware, software, and network
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Posted 8 days ago | Updated 10 hours ago

Tier III Help Desk Specialist w/ Navy Trusted Agent

Mindbank Consulting Group

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Arlington, Virginia, USA

Full-time

Please read the job description carefully before applying.Mindbank does not work with third parties.NOTE: This position has been filled. If you are interested in being considered for future, similar opportunities, please feel free to apply via Dice or submit your resume to If I have a position that matches with your skills and professional experience, I will reach out to you. Thanks! - Judy 6/26 Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3) with Mavy Tr
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Posted 16 days ago | Updated 14 days ago

TechSupport/Helpdesk (L2), Win 10/11, AD, MSOffice, iOs/iPad, Mobile Iron/intune 12 mths cont, NYC

Zen & Art

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New York, New York, USA

Contract, Third Party

TechSupport/Helpdesk (L2), Win 10/11, AD, MSOffice, iOs/iPad/iPhone, Mobile Iron/intune 12 mths cont, NYC Description: Loc: NYC - Hybrid up to 4 days a week on site in New York office, may be 5 days depending on events Occasional travel to Westchester office may be required. Shuttle Service Available Dur: 12+ months cont - Potential to Convert to FT Interview Type : inperson Office Dress Code: Professional with Tie Description The Team and Your Role The Executive Service Team is dedicated to d
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Posted 8 days ago | Updated 3 hours ago

IT Help Desk Generalist

Palmer Group

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Des Moines, Iowa, USA

Contract

A client of ours in Indianola is seeking an IT Help Desk Generalist to provide front-line support and perform troubleshooting, implementing resolutions to various hardware and software issues. Work model: On-SiteWhat you will do: Provide support for incoming requests to the help desk to ensure courteous, timely, and effective resolution of end-user issues remotely or in personProvision accounts and system setup for new hires, including email, telephone, and multi-factor authentication (MFA) sof
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Posted 30 days ago

Feild Support( Helpdesk Technical Support)

Satwic Inc

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East Brunswick, New Jersey, USA

Full-time

Title: Feild Support( Helpdesk Technical Support) Location: Farmington, CT Minimum Qualifications Job Description Experience: 3-5 Years . Location: Farmington, CT JD: The role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. The primary responsibilities include: Strong Field Support experience B
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Posted 3 days ago

Help Desk Specialist

Infirmary Health System

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Alabama, USA

Part-time

Overview Qualifications Minimum Qualifications Strong client-facing and communication skills Ability to diagnose and resolve basic computer technical issues Desired Qualifications Associate Degree or completion of IT training program IT Help desk experience Experience with EPIC EMR Responsibilities Provides Help Desk technical assistance to the Infirmary Health user community by evaluating, trouble shooting, and resolving computer hardware/applications and pc-related software problems.
Posted 19 days ago | Updated 15 days ago

Help Desk

SNI Technology

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Centennial, Colorado, USA

Full-time

Job Details SNI has teamed with a valued client on a search for a Help Desk Team Lead. The Help Desk Team Lead will work on a small team in South Denver. The Help Desk Team Lead will report up to the Infrastructure Manager and help with communicating all technical problems to a wide variety of team members. Key Responsibilities and Qualifications: * The Help Desk Team Lead will be responsible for handling inbound calls and ensuring the team is running at full capacity. * The Help Desk Team
Posted 35 days ago | Updated 11 hours ago

Help Desk Technician

Kirklands Inc.

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Jackson, Tennessee, USA

Full-time

Overview The Help Desk Technician I serves as the initial point of contact for store and corporate users seeking guidance or technical assistance with computer systems, software, hardware, and other IT-related issues. This role is responsible for providing prompt, courteous, and effective support to resolve routine technical problems and escalate complex issues to the next tier of support. Responsibilities Respond promptly to requests from store and corporate users, providing information and
Posted 5 days ago | Updated 2 hours ago

Entry Level Help Desk Technician

The Reynolds and Reynolds Company

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Dayton, Ohio, USA

Full-time

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resoluti
Posted 60+ days ago | Updated 2 hours ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity
Posted 60+ days ago | Updated 2 hours ago

Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into opportunity as a Help Desk Techn
Posted 60+ days ago | Updated 2 hours ago

Help Desk Specialist

DBI Staffing

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Farmington, Connecticut, USA

Full-time

Job Description: Provide excellent customer service while conveying confidence, knowledge and professionalism over the phone, email correspondence and during office visits.Serve as first and second-level support for telephone and e-mail inquiries on the Firm's software applications, hardware, mobile devices, Phones and remote technologies directed to the Information Technology department.Interact with users to identify, research, diagnose reported issues, and engage engineers to assist, as neede
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Posted 8 days ago