Help Desk Analyst II Jobs in Bethesda, MD

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Security Analyst II- Alexandria, VA (HYBRID)

Motion Recruitment Partners, LLC

Arlington, Virginia, USA

Full-time

Security Analyst II The Senior Security Analyst II is responsible for the design, configuration, testing, and deployment of on-prem and cloud services. They will provide Incident Response, threat hunting and proactive support of all development activities in both the cloud and on-prem environments. This position will be 2 days on site their Alexandria, VA office. What You Will Be Doing: Ensuring anomalous activity is detected and the potential impact of events is understood. Ensuring that infor

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Information Security Analyst II

Precision System Design Inc.

Remote or Cleveland, Ohio, USA

Contract

Our direct, F100 client is looking for an Information Security Analyst to join their organization in a long-term contract position. This role is open to remote candidates within the US (position will generally follow EST hours)! In this role, you will assist with administering, supporting, and reporting on information security systems and supporting the development of security controls to protect information from unauthorized modification or loss. Primarily, this will include assisting in Info

Cyber Security Analyst II

Zachary Piper Solutions, LLC

Remote

Full-time

Piper Companies is looking for a Cyber Security Analyst II for a health insurance company in New Jersey for a 100% Remote, Full-Time Opportunity. Responsibilities for the Cyber Security Analyst II: Actively search for malicious internal and external threats working with the CSA I & IIs to ensure 24/7/365 Cyber Security Operations Center (CSOC) support and be the Tier 3 CSOC Analyst Monitor the effectiveness of the Enterprise wide information security program Mentor security analysts regarding r

Application Analyst II - Great Opportunity (Remote)

GAVS Technologies

Remote

Full-time

Required: Strong management skills to collaborate across teams for effective solutionsExcellent communication and interpersonal skillsLeader within ITS department as well as exceptional team playerLeadership of multiple projects at a timeAssists and educates users at all levelsMentors new team members as assignedEnlists subject matter experts from other departmental areas to ensure appropriate integration of systemsWorks collaboratively within teams and with internal and external customers and v

Epic Optime Analyst II

GAVS Technologies

Remote

Full-time

LONG 80 is seeking to hire an Epic Application Analyst - OPTIME this role is fully remote! Proficient in diagnosing and identifying resolution for Epic functional and workflow issues, then presenting issue and recommended solution to the vendor for implementation.Providing support to end-users through telephone triage and ticket management.Capable of conducting preliminary triage and basic troubleshooting beyond their certified area of expertise.Working closely with ITS team members to ensure th

Epic Clindoc Analyst II - Great opportunity!!

GAVS Technologies

Remote

Full-time

Key points for this role: Proficient in diagnosing and identifying resolution for Epic functional and workflow issues, then presenting issue and recommended solution to the vendor for implementation.Providing support to end-users through telephone triage and ticket management.Capable of conducting preliminary triage and basic troubleshooting beyond their certified area of expertise.Working closely with ITS team members to ensure thorough vetting and approval of changes related to projects, issu

Incident Response Analyst II

The DigiTrust Group

Remote

Full-time

The DigiTrust Group is revolutionizing cyber security and we're looking for an Incident Response Analyst II to join our growing team. We re hackers at heart and we re on a mission to defend global organizations against information security threats. As an Incident Response Analyst II, your efforts will prevent the capabilities of nation-state and organized crime threat actors targeting global organizations. You ll drive fast and effective incident identification, response and remediation utilizin

Business Functional Analyst - II

Judge Group, Inc.

Ashburn, Virginia, USA

Full-time

Location: Ashburn, VA Salary: $40.00 USD Hourly - $55.00 USD Hourly Description: Our client is currently seeking a Business Functional Analyst - II [ Additional Description ] Title- Project Manager // Business Functional Analyst - II Location- Ashburn, VA (100% Remote) Duration- 12+ Months Contract (Possibilities for extension) JOB DESCRIPTION: Targeted Years of Experience: 3-5 years Responsibilities: Develop project tracking tools and systems to accurately document milestone completions,

User Support Help Desk-Onsite at either Reston or Herndon, VA Office

Nexgen Technologies

Reston, Virginia, USA

Full-time

(Onsite at either the Reston, VA or Herndon, VA Office) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technol

Helpdesk Specialist

Kavyos Consulting Inc

Washington, District of Columbia, USA

Full-time

Required Skills Working knowledge of Windows 10Working knowledge of Microsoft OfficeWorking knowledge of any Ticketing System, Dell Laptops, VoIP PhonesFamiliar with software deployment technologiesAbility to use Office 365 and Sharepoint proficiently and to teach it to new usersAbility to diagnose and troubleshoot issues with BitLocker Encryption on laptopsUnderstanding of conference room audio-visual systems, desktop hardware and software, and technical troubleshooting steps.Understanding of

Help Desk Lead

Zolon Tech Solutions Inc

Washington, District of Columbia, USA

Full-time

Client: Zolon Tech Supporting HHS/ACF Title: Help Desk Lead Duration: Direct hire Location: Washington, DC (2 days onsite) Job Description: Zolon is a prime contractor with the Department of Health and Human Services (HHS) to provide Software Development, Maintenance, and Support. This is a 5-year program providing HHS with Application Development, Business Intelligence, Enterprise Resource Planning, and Infrastructure Optimization. We are looking for a Help Desk Lead to support this program.

Assistant Contract Technical Representative (ACTR) - FULLY ONSITE

Mindbank Consulting Group

Arlington, Virginia, USA

Contract

Mindbank Consulting Group has an immediate need for an Assistant Contract Technical Representative (ACTR) Help Desk Specialist to provide support to our Navy client. This opportunity is 100% onsite M-F in Arlington, Virginia and REQUIRES and active SECRET CLEARANCE. This is a great position with a smart, hard-working group and solid management team. Assistant Contract Technical Representative (ACTR) Help Desk Specialist Responsibilities: Have you done this type of work before? Provide IT support

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an

Functional Business Analyst - Help Desk

CGI Group, Inc.

Arlington, Virginia, USA

Full-time

Functional Business Analyst - Help Desk Position Description Working with a team of 20 members to assist a federal client in their day-to-day activities around Momentum Financials and Acquisition ERP system. Being the first line of support, members work directly with the client, resolving and testing issues, preparing for the agency for upgrades and releases and taking on different/new tasks throughout the week. Your future duties and responsibilities Help Desk Analysts I provide the first poin

Help Desk Tier I&II

QCI/Quandrant, Inc.

Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Experienced Help Desk Tier I&II 3 - 5 years of Help Desk Tier I&II Support 3 - 5 years of Remote Troubleshooting is required 1+ years working for a Commercial company (Non Govt) or Managed Service Provider (MSP) 2 years experience installing, upgrading, repairing, moving and replacing servers, desktops, laptops and peripherals Remote Management / Monitoring (RMM) applications; Proficient with Autotask, Datto RMM, Datto Backup Systems, Microsoft 365, Son

Team Lead Help Desk Technician - SECRET CLEARANCE

Mindbank Consulting Group

Arlington, Virginia, USA

Full-time

No Staffing Agencies/Bench Sales - No Exceptions. Mindbank Consulting Group has an immediate need for an experienced, cleared Team Lead Help Desk Technician to support our Navy client in Arlington, Virginia. This position is 100% onsite. In this role, you will support a very "visible" client and contract - ability to support and work with VIPs is a must - as well as lead/mentor your team and provide support to your immediate managers. Candidates must have an active Secret (or higher) clearance a

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski

OneDrive/O365 ATE End User Support - Placement

Apex Systems

Falls Church, Virginia, USA

Full-time

Job#: 2019823 Job Description: For Immediate Response, please e-mail : with your WORD resume, best time to speak, and title 0365. Position: Helpdesk/Desktop Techs (0365 Support) x12 Duration: 6+ Month Contract Please read thoroughly and ensure you're good with ALL requirements and pay rate. Not interested or know someone that might also be interested? Please send referrals! ABSOLUTE MUST HAVES: Authorized to work in the US | Reliable TransportationImmunizations (Titers Test, Hep B, TB Screen,