Help Desk Analyst Jobs

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Associate Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk

HelpDesk Support Technician

Motion Recruitment Partners, LLC

Des Plaines, Illinois, USA

Full-time

Exciting job opportunity for a Helpdesk Support Specialist to join a Clean Energy Company's IT Hardware and Infrastructure team at their Des Plaines headquarters. Work in a highly virtualized Microsoft environment with hybrid Active Directory, Azure cloud services, Microsoft 365, and diverse storage solutions. They're seeking a technically proficient professional with strong customer service skills and a security-first mindset to help maintain our IT infrastructure's smooth operation. Be part of

Help Desk Technician Level 1

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: 1st Line Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a Hel

Help Desk Technician

Education Service Center Region 11

Rio Vista, Texas, USA

Full-time

Non-Certified - Position - Tech Job Number Start Date Open Date Closing Date Job Title: Help Desk Technician Exemption StatTest: Nonexempt Reports to: Chief Technology Officer Date Revised: 12/3/24 Dept./School: Technology Primary Purpose: Provide a single point of contact for all district staff to resolve problems relating to computer- and communications-related services. Responsible for phone support, technology issue evaluation, and distribution of technology-related work orders. Qualific

Helpdesk Technician

TEKsystems c/o Allegis Group

Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users

Junior Help Desk Support Services Specialist

Decisionpoint Corporation

Arlington, Virginia, USA

Full-time

Overview DecisionPoint is currently looking for a Junior Help Desk Support Services Specialist in support of The Department of State Office of Inspector General (OIG). This position is on-site in Arlington, VA. Duties & Responsibilities Provide support in OIG enterprise Desktop and thin client production environment, and the completion of system enhancements, upgrades, patches, vulnerability mitigation and migrations. This support should include the use of standard processes, best practices and

Help Desk Support Specialist/IT Certified Professional (Peal Harbor, HI)

Apex Systems

Hawaii, USA

Full-time

Job#: 2064206 Job Description: Help Desk Support Specialist (intermediate level) Location: Pearl Harbor, HI All interested and qualified candidates can please contact Schuyler Moose at Responsibilities: Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. Handles problem that the first-tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications develop

IT Help Desk Support Specialist I

NaphCare

Birmingham, Alabama, USA

Full-time

Overview NaphCare has an excellent opportunity for an IT Help Desk Support Specialist to join our Corporate Headquarters in Birmingham, AL. The IT Helpdesk Support Specialist is the first line of support to resolve issues related to NaphCare's IT and Electronic Health Record Systems. This position's primary responsibility is to efficiently address issues reported by end-users, triage and escalate issues to upper-tier support, and provide consistent, professional internal and external communica

Help Desk Technician Level II

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help D

Help Desk Specialist (JNY)

Peraton

Hawaii, USA

Full-time

Responsibilities Peraton requires Journeyman Help Desk Specialist to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This Location is at Camp H.M Smith, HI. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations a

Help Desk Support Specialist-Tier 1

LinTech Global Inc.

Boston, Massachusetts, USA

Full-time

Help Desk Support Specialist-Tier 1 LOCATION : Boston, Massachusetts LinTech Global Inc. is recruiting an entry-level Help Desk Support Specialist to support our contract at the EPA in Boston, MA. This role is a full-time on-site position and requires physical presence in the downtown Boston office Monday through Friday. RESPONSIBILITIES: Responsible for providing 1st tier support over the phone, by remote connection, or with walk-in clients, supporting our user community on government issued c

Help Desk Support Technician

Decisionpoint Corporation

Durham, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Help Desk Technician - TS/SCI

General Dynamics Information Technology

Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of

Help Desk Technician - TS/SCI

General Dynamics

Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of th

Manager 2, HelpDesk Manager/Desktop Support

Intuit

Atlanta, Georgia, USA

Full-time

Come join Intuit's IT Workforce Care Technology Team as a TecIntuit Regional Onsite Care Manager. Our Team provides Intuit's workers across multiple global locations with daily services and support associated with keeping everyone in the company productive and secure each day. The solutions we deploy and support include personal productivity technology (laptops, mobile devices), printers, video conferencing, IT infrastructure, security, access, collaboration tools and software. We operate at sc

Help Desk Technician

Apex Systems

Las Vegas, Nevada, USA

Full-time

Job#: 2064972 Job Description: Job Title: IT Support Specialist Pay rate: $25/hr Location: Las Vegas, NV 89118 General Purpose of the Position: The purpose of this position is to provide technical support for internal end users. This role involves maintaining the computer desktop environment by analyzing requirements, resolving issues, installing hardware and software solutions, and supporting the internal IT Helpdesk. Responsibilities include the administration and support of company PCs, p

Help Desk Support Service Specialist - Intermediate - TS/SCI required

General Dynamics

Aberdeen, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Desktop Computers, Help Desk Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity

Help Desk Technician - TS/SCI Required

Akima, LLC

Honolulu, Hawaii, USA

Full-time

ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, Communications and Cyber (C4) technical focal point. This role involves providing Tier 1 troubleshooting support for HQ executive community members, including Flag/General Officers (FOGO), in offices, quarters, and during travel. The technician also supports distinguished visitors and command-level special events and also manages communications for significan

Help Desk Manager

Robert Half

Lakewood, New Jersey, USA

Full-time

Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations. Responsibilities: Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely res

Help Desk Support Technician

Decisionpoint Corporation

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r