Help Desk Analyst Jobs in West Chester, PA

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Help Desk Analyst II

Robert Half

•

Wilmington, Delaware, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in Wilmington, Delaware. The role involves providing technical support for computer-related issues, maintaining telecommunications and mobile devices, and ensuring high-quality customer service. This position is crucial within our team, as you will be the first point of contact for resolving customer issues and maintaining the efficiency of our technical systems. Responsibilities: Provide quality tec
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Posted 2 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 25 days ago | Updated 1 hour ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Wilmington, Delaware, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 5 days ago | Updated 11 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 11 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 31 days ago | Updated 11 hours ago

Desktop Support

Phoenix Technology Partners, LLC

•

Wilmington, Delaware, USA

Contract

Providing support to desktops, notebook systems, hardware, and customer related services. Providing assistance to end users for firm-approved applications using a variety of different methods. Those applications include: Microsoft Office, Outlook, Remote Desktop Services, VPN, and other applications as deemed necessary Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors and peripheral hardware; also scanning computers for viruses Troubleshoot
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Posted 10 hours ago

Support Analyst

Zachary Piper Solutions, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Support Analyst to join an petrochemical organization based out of southern Philadelphia. This is a full-time, onsite position. Essential Duties of the Support Analyst: Desktop/application supportInstall, configure VoIP devicesHandle internal, Tier I tickets Qualifications of the Support Analyst: 2-3 years Help Desk/ Desktop Support ExperienceA+, Network + certifications are a plusDesire to learn and grow in careerCandidate must pass a drug screen and backgroun
Posted 3 days ago | Updated 2 hours ago

Helpdesk Analyst

Judge Group, Inc.

•

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk Analyst 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evaluates systems and processes in an
Posted 60+ days ago | Updated 1 hour ago

Helpdesk (iPad/IPhone) Support

Zachary Piper Solutions, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Help Desk Analyst on-site in the Radnor/Wayne area of PA . Responsibilities for the Helpdesk Analyst: Provide end-user support on-site resolving Hardware and Software issues Work with Microsoft products including 365/Azure Active Directory Provide support for outbound Sales Reps troubleshooting their iPads and iPhones Remotely Ability to setup workstations and assists in A/V troubleshooting and support Ability to work 5 Days a week on-site Qualifications for
Posted 60+ days ago | Updated 2 hours ago

Helpdesk Support Specialist

Mitchell Martin, Inc.

•

Audubon, Pennsylvania, USA

Full-time, Contract

Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an Helpdesk Support SpecialistLocation: Audubon, PA Type: Full-TimePosition Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for Network and Software related issues. The individual is responsible for problem analysis, documentation, resolution and escalation.Essential Func
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Posted 35 days ago | Updated 1 hour ago

Helpdesk Administrator

Motion Recruitment Partners, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

An automation firm that partners with some of the biggest robotics brands and Fortune 500 businesses, is seeking a helpdesk administrator on a contract basis. In this position, you'll be handling 30 internal user needs, setting up new PCs, changing passwords, managing Google Suite accounts, and providing level 1 desktop assistance in a mixed Windows and Linux environment. They are seeking a person who can assist users with different demands and who possesses a good technical grasp. In this helpd
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Posted 60+ days ago | Updated moments ago

Helpdesk Administrator

Motion Recruitment Partners, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Helpdesk Administrator An automation company, in Philadelphia, that works with some of the largest brand names in robotics and fortune 500 companies, is looking to hire a Helpdesk administrator on a contract basis. In this role you will be doing level 1 desktop support in a mixed Windows and Linux environment, setting up new computers, password resets, managing accounts in google suite, and supporting their 30 internal users. The client is looking for someone with a strong technical understandin
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Posted 60+ days ago | Updated moments ago

Junior Desktop Support Analyst

Robert Half

•

Newark, Delaware, USA

Full-time

Description We are in the market for a Desktop Support Analyst to join our team in Newark, Delaware. The role primarily involves providing technical assistance to our in-house team, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop computing within the company. This role offers a contract to hire employment opportunity. 100% ONSITE IN NEWARK, DELAWARE Responsibilities: Provide on-site analysis, diagnosis, and resolution of basic to intermediate desktop
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Posted 6 days ago | Updated 1 hour ago

Application Analyst (Clinical)

Zachary Piper Solutions, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Clinical Application/IT Analystto be part of an emerging Biotech company located in Philadelphia to help provide support and analytics initiatives. *Must have worked to some capacity supporting Laboratory environments* Responsibilities of the Application Analyst: Individual will be supporting applications and end-users within Laboratory research environment.Work directly with Labops teams configuring instruments, support IT issues and performing Application ana
Posted 60+ days ago | Updated 2 hours ago

Marine Transportation System Specialist (CYBER), GS-0301-12

USAJOBS

•

Philadelphia, Pennsylvania, USA

Full-time

Duties As a Marine Transportation System (MTS) Cybersecurity, this position is responsible for the implementation and enforcement of all hazards and cybersecurity related executive orders, acts, regulations, laws, and Coast Guard policy supporting the safety and security of ports and waterways. Develops operational cybersecurity policies and assist in the implementation of policies, plans, procedures , and exercises for all cyber incidents that impact the marine environment, port security, or m
Posted 60+ days ago | Updated 2 days ago

Service Desk Analyst II

Dolphin Solutions Inc

•

Remote

Contract, Third Party

Description POSITION TITLE: Service Desk Analyst II OFFICE LOCATION: Remote CORE TIME ZONE: EST REMOTE WORK COMMENTS: 8:00 pm 3:00 am EST, M-F TIMELINE: The first batch of resumes will be sent to the hiring manager at 3:00 on Thursday, May 16. POSITION SUMMARY: The Service Desk Analyst II provides frontline support and incident diagnosis for Republic Services applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting in
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Posted 3 hours ago

IT Operational / READINESS COORDINATOR

TalTeam

•

Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 3 days ago | Updated 6 hours ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 4 days ago

IT Help Desk Coordinator

JBC powered by Workgenius

•

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 18 days ago | Updated 10 days ago

Windows SME (Intune and Azure) ** 100% Remote **

Amerit Consulting

•

Remote

Contract

Overview: Seeking an accomplished Windows Subject Matter Expert (Intune and Azure). Location: Elk Grove, CA (100% Remote) Duration: 12 months contract w/ possibility of extensions Notes: Work hours: candidate must work 8:00am 5:00pm Pacific Time business hours. Description: Assist in Microsoft Windows 11 migrations and utilizing Microsoft Azure and Microsoft Intune to manage Windows 11 devices.Work directly with the department staff on all programs and projects dealing Microsoft Windows 11 m
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Posted 1 day ago | Updated 9 hours ago