Help Desk Lead jobs

Washington, District of Columbia

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Today

Help Desk Lead who will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/, (e.g., Tier I (phone and e-mail), Tier II (on-site, floor), Tier (advanced hardware and software break/fix)), and Asset Management. The Help Desk Lead is required to be onsite at the Fairchild Building in downtown Washington, DC five (5) days per week.Possess Information Technology Infrastructure Library V4 (ITIL 4) certification submission.Have a minimum of 5-8 ye

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Contract

$80,000 - $120,000

Help Desk Lead

Washington, District of Columbia

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Full-time

Help Desk Lead

Washington, District of Columbia

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Today

Knowledge Management, Inc. (KMI) has the leadership and experience to deliver innovative technology, logistics and management solutions to meet real mission requirements. KMI is a Minority Business Enterprise (MBE) and Small Disadvantage Business (SDB) that specializes in Logistics, Warehouse Services, Distance Learning/Training, Enterprise Solutions, Financial Management Support, Program Management, Intelligence Analysis & Threat Assessment, and Data Analytics/Operations Research. Since 1998, o

Full-time

Help Desk Ticket Lead

Lawrence, Massachusetts

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Today

Job Summary: The Help Desk Ticket Lead oversees the day-to-day operations of the IT help desk ticketing system and provides technical support, guidance, and coordination to the IT support team. This role is responsible for ensuring timely and efficient resolution of user requests and incidents, assisting with hands-on troubleshooting (from Tier 1 to Tier 2 complexity), and escalating issues when necessary. The Help Desk Ticket Lead also monitors ticket flow, enforces service standards, assists

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Full-time

$80000

Help Desk Team Lead

University Park, Texas

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Today

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software an

Full-time

Contractor - Help Desk Analyst

Scottsdale, Arizona

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Today

job summary: Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. location: Scottsdale, Arizona job type: Contract salary: $17 - 21 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Identifies, researches and resolves the most complex technical problems.Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support.Documents, tracks, and monitors the problem us

Contract

USD17 - USD21

Desktop Support Candidate

Hybrid in Boston, Massachusetts

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Today

FT Hybrid role, 2 - 3 days in the office, Ability to travel to clients onsite in and around the Boston area (Waltham, Cambridge, Boston) IT helpdesk technician, 3+ years experience Solid Understanding of Identity Access Management and best practiced is desired Python or PowerShell scripting is a plus Ability to travel to clients onsite in and around the Boston area (Waltham, Cambridge, Boston) Great communications and ability to work with our client users and customer VIP executives at their of

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Full-time

$0+

Application/Production Support Help Desk Analyst - HYBRID

Hybrid in Durham, North Carolina

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7d ago

Job Description: Crop to Crop resumes are accepted NC FAST/CWS requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of NC FAST provider issues. This is an Application/Production Support position where selected candidates will support the CWS/PATH NC application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience and is not a hard

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Contract

Depends on Experience

Sr. Support Analyst

Windsor, Vermont

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17d ago

Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: Summary : This role is primarily responsible for the oversight of NFP's MGA business in the areas of s

Full-time

USD 61,000.00 - 92,000.00 per year

Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transfor

Full-time

USD 26.98 - 36.50 per hour

Application Support Help Desk analyst

Durham, North Carolina

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23d ago

Hi, I am looking for Application Support Help Desk analyst for my client. Skill: Experience and knowledge of browser-based applications.Experience researching, analyzing and interpreting automated system problems.Experience working in a Application/Production Support based (not hardware) help desk environment.Working knowledge of social services and subsidized Child Care / Providers.Broad knowledge of the NC FAST application and functionality.Experience writing and running SQL queries.Experience

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Contract

$10 - $22

Help Desk IT Support

Hybrid in Jersey City, New Jersey

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6d ago

Help Desk IT Support Location: Jersey City,N J / CA /TX/Atlanta ,GA 1+Year

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Contract, Third Party

Depends on Experience

Help Desk Engineer :: Sanjose CA (Onsite)

San Jose, California

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Today

Role: Help Desk Engineer Location: San Jose CA (Onsite) Duration: 6 - 12+ Month Contract Technical Requirements: Key Responsibilities: 2+ years of exp Respond to user requests via chat, email, phone, or ticketing systems. Troubleshoot and resolve issues related to hardware, software, applications, and networks. Escalate unresolved issues to higher-level support or specialized teams. Document incidents, resolutions, and updates in the ticketing system (e.g., ConnectWise). Manage IT inventor

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Contract, Third Party

Helpdesk Manager

Dublin, Ohio

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Today

Required Skills: 5+ years' experience working in IT support/helpdesk related roles 3+ years' experience in a supervisory or management capacity Experience working in a Windows 10/11 environment Experience working with a ticketing system Experience utilizing Active Directory Experience defining and managing SLAs/KPIs to ensure service quality and efficiency Excellent customer service skills Desired Skills: Bachelor's degree in Information Technology, Computer Science, or related field of

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Contract

Help Desk Analyst

Grand Rapids, Michigan

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Today

job summary: Our West Michigan Client has a contract opportunity for a Help Desk Analyst. This is an entry level role ideal for a recent college graduate who has done some internships. The role is onsite in Grand Rapids and has potential to convert to full time employment. location: Grand Rapids, Michigan job type: Contract salary: $28 - 30 per hour work hours: 9am to 5pm education: Bachelors responsibilities: Deploy, update, inventory, and maintain computers and mobile devices using Mic

Contract

USD28 - USD30

Help Desk Analyst

Scottsdale, Arizona

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Today

Location: Scottsdale, AZ Description: Our client is currently seeking a Help Desk Analyst: FULLY ONSITE - 20/HR W2 Responsibilities Help Desk Support, provides support to end users for computer, application, system, device, access and hardware issues.Identifies, researches and resolves the most complex technical problems.Being a Help Desk Support, responds to telephone, email and online requests for technical support.Documents, tracks, and monitors the problem using applicable systems and to

Contract

USD 20.00 per hour

Help Desk Analyst

Huntington Beach, California

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Today

The role of the Help Desk Analyst is to ensure proper technology operation so that operators can execute our brand efficiently. This includes receiving, prioritizing, documenting, and actively resolving support requests. Problem resolution may involve the use of diagnostic and request tracking tools, as well as require that the individual give remote assistance and personal follow-up. The person in this role is responsible for providing Gold Standard, first level technical support to all team m

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Contract

$25 - $27.00 per hour

Help Desk III Madison, WI Hybrid 12 Months MUST BE current resident of Wisconsin

Madison, Wisconsin

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Today

Role: Help Desk Location: Madison, WI Hybrid Duration: 12 Months Must be current resident of Wisconsin Top Required Skills & Years of Experience: - Service Desk & IT/Desktop Support (2-5+ years of relevant experience) - Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience) - Strong communication and customer service skills Nice to Have Skills: - Flexibility to help service desk during peak hours - Image and deploy PCs (2-5 years' experience)

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Contract

Depends on Experience

Help Desk Technician- DAYS - TS/SCI w/ poly

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transfor

Full-time

USD 25.50 - 34.50 per hour

Helpdesk/IT Support Technician

College Station, Texas

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Today

Summary: We are seeking a Help Desk / IT Support Technician for an urgent short-term contract in College Station, TX. The role will support the setup of IT infrastructure for a large live event at a stadium. Candidates must be local to College Station or able to reliably commute. Responsibilities: Device Deployment: Install, configure, and deploy Windows devices on-site. Network Support: Handle basic networking tasks, including switch/router setup and troubleshooting connectivity issues. Event

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Help Desk Lead jobs