Help Desk Lead Jobs

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Help Desk Lead

Ariel Partners

•

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a skilled Help Desk Lead to oversee daily operations of a technical support team supporting a secure government program. The ideal candidate will have proven experience in team leadership, software troubleshooting, and user support within high-security environments. This role requires excellent communication, documentation skills, and familiarity with Microsoft Office tools and SharePoint. Experience with CODIS is strongly preferred. Key Re
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Posted 7 days ago

IT Help Desk Lead

Sentinel Technologies

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Menomonee Falls, Wisconsin, USA

Contract

Sentinel is actively seeking a skilled and dynamic IT Help Desk Lead to oversee the daily operations of the helpdesk for one of our valued clients. In this role, you will ensure the timely and effective resolution of IT issues while fostering a culture of exceptional customer service. This position requires strong leadership abilities, technical expertise, and a proactive approach to problem-solving. This is a contract to hire role reporting to our client location in Menomonee Falls, WI. Qualifi
Posted 9 days ago

Business Analyst - Help Desk Lead - Hybrid

VIVA USA INC

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Columbia, South Carolina, USA

Contract

Title: Business Analyst - Help Desk Lead - Hybrid Mandatory skills: family court operations, software project, business process training, Team Foundation Server, TFS, MS Office, Visio, SharePoint, child support, customer service, user accounts, categories, automation rules, reports, Help Desk triages requests, Help Desk workload, Help Desk performance, help desk ticket analysis, PACSS, Palmetto Automated Child Support System, FCCMS, Family Court Case Management System, web-based portal, system
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Posted 4 days ago | Updated 4 days ago

Lead Help Desk Technician

TEKsystems c/o Allegis Group

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Libertyville, Illinois, USA

Full-time

Description Leads and provides technical and administrative support for all IT systems and applications, including workstations, servers, printers, networks, and vendor software. Maintain and share adequate knowledge of existing hardware and software in use on the Network with the Help Desk Team to maximize efficiency from a system and user perspective. Lead, prioritize, and provide on-site technical support to the PC's (laptops and desktops) and peripherals in service at various Valent group co
Posted 2 days ago | Updated 7 hours ago

Helpdesk Support Section Lead

Cayuse Shared Services

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Joint Base Andrews, Maryland, USA

Full-time

Overview Primary Focus The Helpdesk Support Section Lead will provide daily support to local and remote users supporting ANGRC. All duties and responsibilities performed in accordance with the Core Values of Cayuse. Responsibilities Job Responsibilities Shall support Help Desk operations and maintenance.Responsible for the application of system analysis techniques and procedures, includingconsulting with users, to determine hardware, software or system functional specificationsMeet daily IT op
Posted 11 days ago | Updated 7 hours ago

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics Information Technology

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McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise
Posted 4 days ago | Updated moments ago

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics Information Technology

•

McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise
Posted 4 days ago | Updated 1 day ago

Tier 2 Helpdesk Lead CAB Manager for Tech Control

Decisionpoint Corporation

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District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team on the upcoming Enterprise DISA JSP ETM Services 2.0 program. This position is onsite in the Washington, DC area. Duties & Responsibilities Oversee day-to-day operations of the Tech Control Facility Service Desk (CAB) to ensure efficient handling of trouble tickets received from multiple sources (e.g., customers, DISA, JSP Service Desks). Provide 24x7x365 Tier II support, including
Posted 54 days ago | Updated 7 hours ago

Help Desk Lead

Lockheed Martin Corporation

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Colorado Springs, Colorado, USA

Full-time

Job Description Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more - we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We're creating future-ready solutio
Posted 7 days ago | Updated 10 hours ago

Help Desk Lead

Leidos

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Stafford, Virginia, USA

Full-time

The Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our team in the Quantico, VA area. You will serve as the lead worker for the 3-tier Help Desk component of the Operations and Support Services program. This role requires daily onsite support at our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most critical challenges through cutting-edge technology and bold ideas. We foster a dynamic and
Posted 60+ days ago | Updated 10 hours ago

Enterprise Help Desk Tier 1 Supervisor & Project Lead

Leidos

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Lorton, Virginia, USA

Full-time

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission Support S
Posted 14 days ago | Updated 10 hours ago

IT Helpdesk - California - Local only

Geopaq Logic

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Irvine, California, USA

Full-time

Job Title: Helpdesk Consultant Location: Irvine, CA (Onsite) Duration: Fulltime/Permanent position Experience: 10+ Years of experience we have an immediate need to fill a helpdesk/service desk role. This would be lead level, someone who is presentable to senior management/owners
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Posted 18 days ago

Help Desk/Call Center Technician

Information Resource Group, Inc.

•

Montpelier, Vermont, USA

Contract, Third Party

Role: Help Desk/Call Center Technician Location: (In Office, Montpelier, VT) Onsite Duration: 6-12 months Required Services: Considerable Help desk/ Call Center experience Advanced PC and network troubleshooting skills Knowledge of interfaces Thorough knowledge of help desk software and procedures Able to troubleshoot, analyze issues, recommend effective solutions without direction. Working knowledge of training principles and practices Knowledge of the principles and practices of public relat
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Posted 2 days ago | Updated 1 day ago

Help Desk Analyst (MUST be Bilingual, Spanish/English)

Uniqsoft

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Conyers, Georgia, USA

Contract, Third Party

Job Title: Help Desk Analyst 1 Location: East View Parkway Conyers, GA 30013 (Hybrid) Position type: Long term Contract Rate: DOE Job ID: 762935 Client: DDS - IT Interview type: Either Web Cam or In Person Note:- LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertis
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Posted 6 days ago | Updated 3 days ago

Field Implementation Specialist (Desktop/Helpdesk)

Harvey Nash Inc.

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Houston, Texas, USA

Contract

Job Title: Field Implementation Specialist (Desktop/Helpdesk) Location: Houston, TX (Hybrid) Duration: 7+ Months Contract Hybrid/Remote: Hybrid (Note: This position will also require onsite presence weekly & Must be able to work weekends/nights as needed) Responsibilities: Manage and support mobile device refresh/deployment of the CS agent MAP devices. Asset management, Apple IOS device administration, organizational skills. Basic/Technical Skills Required/Preferred: 3-5 years mobile device sup
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Posted 5 days ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 8 days ago | Updated 10 hours ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity
Posted 11 days ago | Updated 10 hours ago

Helpdesk Analyst

Bayside Solutions

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Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $58,300 - $62,400 per year Location: Dublin, CA - Onsite Role Job Summary: As a Helpdesk Analyst, you will provide Windows phone support using ServiceNow. In a 20/7 environment, this role requires shift flexibility and possible weekend shifts. Requirements and Qualifications: Experience supporting a Windows environment ServiceNow ticketing system experience Strong communication and multi-tasking skills Networking and server troubleshooting experie
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Posted 2 days ago | Updated 3 hours ago

Bilingual Helpdesk Technician (Japanese and English)

NTT DATA Americas, Inc

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Houston, Texas, USA

Contract

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT Data's client is currently seeking a Bilingual Helpdesk Technician to join their team in Houston (US-TX), United States (US). Job Description Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1+years of experience working for a Japanese company in US is required. Will pe
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Posted 30 days ago | Updated moments ago

Helpdesk Analyst

Beacon Hill

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Columbus, Ohio, USA

Contract

2nd SHIFT Required Skills: 2+ years' experience working in a technical support or customer service related role Experience troubleshooting Windows 10 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Des
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Posted 4 days ago | Updated 3 hours ago