Help Desk Lead Jobs

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Help desk technician

Kodeva LLC

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Erlanger, Kentucky, USA

Third Party, Contract

Role: Help desk technician Duration: 6+ months Location: Erlanger, KY Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.
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Posted 15 days ago | Updated 7 days ago

Help Desk Support Technician

COOLSOFT

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Jackson, Mississippi, USA

Third Party, Contract

. DIRECT CLIENT REQUIREMENT Note: * 100% Onsite HOURS: 8-5pm 40hrs/week ON-SITE or OFF-SITE : On-site (must be local or relocate to Jackson, MS area) ON-CALL REQUIRED: No TRAVEL REQUIRED: No PROJECT DETAILS Client has a current goal for every community to effectively use a World-Class Data System to improve student outcomes. This goal has an outcome to increase the availability of quality data to drive decisions that improve student outcomes. We are planning to satisfy this goal in part by m
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Posted 3 days ago | Updated 1 day ago

IT/OT Help Desk Analyst II

VC5 Consulting

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Houston, Texas, USA

Full-time

RESPONSIBILITIES Serves as a member of the global infrastructure team. Responsible for assisting with plant IT/OT Support. Supports a consistent approach and collaborates with other members of IT, such that decisions are made in line with both the IT and business strategies and objectives. Participate in and support development, communication, and maintenance of IT policies and procedures within the IT organization. Maintain an industry awareness of information technology, IT/OT best practices,
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Posted 2 hours ago

IT Help Desk Technician

TEKsystems c/o Allegis Group

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Madison, Wisconsin, USA

Full-time

Overview: We are seeking a dedicated and customer-focused IT Help Desk Technician to join our 24x7x365 support center. In this role, you will provide first-level technical support to end users, helping to resolve a wide range of IT-related issues. This is an excellent opportunity for individuals with 6 months to 1 year of experience in IT customer service or technical support who are looking to grow their skills in a dynamic and fast-paced environment. Hours for this position are Saturday - Wedn
Posted 3 days ago | Updated 8 hours ago

Helpdesk Technician

Strategic Systems Inc

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Toledo, Ohio, USA

Contract

Job Title: Helpdesk Technician Location: Toledo OH (Onsite 5 days a week) Duration: 6 Months Candidate Requirements Top 3-5 Must-Have Skills: Break/fix Customer service Communication skills Job Description Onsite Helpdesk Technician ** Toledo Area ONLY* Onsite 5 days/week Key Responsibilities: Provide remote and onsite technical support to clients via phone, email, and chat. Diagnose and resolve hardware, software, and network issues. Assist with the installation, configuration, and maintenanc
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Posted 29 days ago

IT Help Desk Professional - Service Development Center

Group 1 Automotive

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Houston, Texas, USA

Full-time

Overview Group 1 Automotive 6161 Rothway St, Houston, TX 77040 CONSIDER A CAREER WITH US! | WE ARE HIRING! Group 1 Automotive is seeking a motivated IT Help Desk Professional to support multiple locations within the Houston area. This is an in-office position and is not eligible for remote work. Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of Integrity, Transparency
Posted 45 days ago | Updated moments ago

Multilingual Helpdesk Technician (German)

Stefanini

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Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours
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Posted 23 days ago | Updated moments ago

QA Testing Senior Analyst

Endava

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Morris Plains, New Jersey, USA

Full-time

What You Will DoProvide advanced professional input to complex Q&A assignments/projects.Assist in the preparation and conduct of Quality Assurance (QA) testing of new or modified applications/systems across multiple computing environments (e.g., host based, distributed systems, client server).Participate in the analysis and development of new or revised QA procedures and processes.Assist in the preparation and conduct of QA reviews and the development of test plans and test scripts. Provide help
Posted 21 days ago | Updated 2 hours ago

IT Helpdesk Technician

Top Prospect Group

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Bronxville, New York, USA

Contract

Looking for your next IT challenge? Join us as a Help Desk Technician and build your skills in a hands-on, long-term contract role! Long Term Contract On Site in Lower Westchester $25-28/hr Tier 1 support, end user support, troubleshooting, networking, LAN, WAN, Windows, ticketing systems (SAP), hardware and software support, Linux support. Position Overview We are seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance to employees and visitors experi
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Posted 49 days ago | Updated 16 days ago

Help Desk Technician

Information Resource Group, Inc.

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Tennessee, USA

Contract, Third Party

Title: Help Desk Technician Duration: 12+ Months Location: Nashville, Tennessee IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions. - Customer Support for DHS Applications - Following up with customers to ensure full resolution of issues - Installing or changing software to fix issues - Remotely a
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Posted 60+ days ago | Updated moments ago

IT Help Desk Technician / Information Technologist I

Michigan State University

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East Lansing, Michigan, USA

Full-time

IT Help Desk Technician / Information Technologist I Whatsapp Facebook LinkedIn Email App Job no: 1034785 Work type: Support Staff Pay Grade: 12 Major Administrative Unit / College: Information Technology Services Department: Msu It Office Of The Acio 40000401 Sub Area: AP- Professionals Salary: Salary Commensurate with Experience Location: East Lansing Categories: Information Technology, Administrative Professionals- AP, Full Time (90-100%), Union Working/Functional Title IT Help Des
Posted 6 days ago | Updated moments ago

IT Help Desk Specialist (Night)

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist
Posted 60+ days ago | Updated moments ago

IT Help Desk Specialist (Day)

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist
Posted 60+ days ago | Updated moments ago

Helpdesk Support Advisor

Net2Source Inc.

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Almont, Colorado, USA

Contract

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Title: Helpdesk Support Advisor Location: St. C
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Posted 60+ days ago | Updated moments ago

Help Desk Analyst

Trigyn Technologies, Inc.

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Philadelphia, Pennsylvania, USA

Contract, Third Party

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;
Posted 60+ days ago | Updated 1 hour ago

Line Support Team Member (Help Desk/Desktop Support)

iSpace, Inc

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Lincoln, Alabama, USA

Contract

Title: Line Support Team Member (Help Desk/Desktop Support) Location: Lincoln, AL (100% onsite) Working Hours 4:00 pm to 12:30 am Central Time Overtime 50-10 hours/week Contract Duration: November 2024 November 2025 Required Skills and Expertise: Previous desktop support experience.Experience supporting computer applications and end-user computing devices.Experience using MS-Office, and problem ticketing applicationsAbility to maintain a high level of customer satisfaction with direct interact
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Posted 60+ days ago | Updated 5 hours ago

Help Desk

Judge Group, Inc.

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Scottsdale, Arizona, USA

Full-time

Location: Scottsdale, AZ Description: Our client is currently seeking a Help Desk Multiple openings 1+years of experience This job will have the following responsibilities: 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures
Posted 60+ days ago | Updated 8 hours ago

Helpdesk Analyst

Judge Group, Inc.

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Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE MONDAY - FRIDAY 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evalua
Posted 60+ days ago | Updated 8 hours ago

Help Desk Analyst

Judge Group, Inc.

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Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Salary: 23p/h Description: Our client is currently seeking a Help Desk Analyst: This role will be a long term contract to about 3 years and will be 100% onsite This job will have the following responsibilities: Handling 30+ calls per day, ticketing and logging IT responsesEscalating to proper authorities through ticketing systemMaintaining a high level of customer service Qualifications & Requirements: 6+ month with customer service through phone support Preferred e
Posted 60+ days ago | Updated 8 hours ago

Help Desk Tier 1

QCI/Quandrant, Inc.

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Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Active Top Secret clearance is required 1 5 years of Help Desk Tier II experience 1 5 years of installing, maintaining, repairing desktop operating systems 1 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers. Security +CE is nice to have but not required Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push
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Posted 60+ days ago | Updated 10 days ago