Help Desk Manager jobs in Washington

Hybrid in Washington, District of Columbia

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16d ago

Overview:We are seeking an experienced ERP Help Desk Manager with strong knowledge of Unit4 ERP to lead our support team. The role involves managing day-to-day help desk operations, ensuring timely resolution of ERP-related issues, and improving user satisfaction. Key Responsibilities: Manage and oversee the ERP help desk team supporting Unit4 ERP users. Ensure timely response and resolution of tickets, incidents, and service requests. Act as the primary escalation point for complex Unit4 ERP is

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Full-time

Depends on Experience

Deputy IT Help Desk Manager

Remote

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Today

Description & Requirements Maximus is seeking a Deputy IT Help Desk Manager to support work with a Health client remotely. The Deputy IT Help Desk Manager will support the IT Help Desk Manager in leading the IT Help Desk team employees, including helpdesk support specialists. Manage internal and external timelines, coordinate and prioritize technical resources, and drive effective delivery. Recommend changes and improvements to processes and policies to optimize efficiency. Ensure IT team membe

Full-time

USD 78,000.00 per year

IT Help Desk Manager

Remote

•

Today

Description & Requirements Maximus is seeking an IT Help Desk Manager to support work with a Health client remotely. The IT Help Desk Manager will leverage help desk operations to collect, analyze, and interpret end-user support data and service interactions. They will provide actionable insights and system improvement recommendations that support government IT modernization goals, ensuring alignment between user needs and technical solutions. This position requires the ability to obtain and mai

Full-time

USD 100,000.00 per year

Helpdesk Manager

Remote

•

20d ago

Helpdesk Manager Remote

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Contract, Third Party

Depends on Experience

Help Desk Technician- DAYS - TS/SCI w/ poly

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transfor

Full-time

USD 25.50 - 34.50 per hour

F-35 Help Desk Specialist | Secret clearance

Arlington, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: Security+, CE - CompTIA-Security+ CE - CompTIA-Security+ CE Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Des

Full-time

USD 32.70 - 44.24 per hour

Help Desk/Desktop Support Technician

Annapolis, Maryland

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Yesterday

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Millersville, MD 21108 (Onsite position) Position: Help Desk Consultant Location: Millersville, MD 21108 Employment: Contract Description: We are seeking a skilled and motivated IT Support role with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees wi

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Contract

$20 - $22

Help Desk Lead

Washington, District of Columbia

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Full-time

IT Helpdesk engineer

Washington, District of Columbia

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17d ago

Title : Helpdesk Engineer, Location : Onsite, Washington DC. Work Authorization: Responsibilities Serve as the first point of contact for end-users, providing technical support and resolving IT-related issues.Troubleshoot and resolve hardware, software, and network-related problems efficiently.Manage and maintain ticketing systems to track, prioritize, and document user requests and resolutions.Collaborate with application developers, engineers, and other stakeholders to identify and resolve com

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Contract

Depends on Experience

Help Desk Technician - TS/SCI w. CI Polygraph

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ - Comptia Security+ Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform techn

Full-time

USD 33.52 - 45.34 per hour

Help Desk Support Analyst

Hybrid in Arlington, Virginia

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Today

Job Number: R0224713 Help Desk Support Analyst The Opportunity: Everyone is trying to "harness the cloud," but not everyone knows how. As a cloud computing infrastructure architect on our team, you'll use cutting-edge enterprise cloud platforms to support your clients as they modernize their IT infrastructure and meet their most challenging missions. We're looking for someone like you to help keep the warfighter safe. You'll closely collaborate with fellow cloud architects and engineers special

Full-time

USD 69,400.00 - 158,000.00 per year

Help Desk Team Lead

Hybrid in Arlington, Virginia

•

Today

Job Number: R0224710 Help Desk Team Lead The Opportunity: Everyone is trying to "harness the cloud," but not everyone knows how. As a cloud computing infrastructure architect on our team, you'll use cutting-edge enterprise cloud platforms to support your clients as they modernize their IT infrastructure and meet their most challenging missions. We're looking for someone like you to help keep the warfighter safe. You'll closely collaborate with fellow cloud architects and engineers specializing i

Full-time

USD 69,400.00 - 158,000.00 per year

Help Desk Technician

Falls Church, Virginia

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Today

Full-time

Help Desk Support

Washington, District of Columbia

•

Today

Description We are looking for an experienced Help desk Support to join our team in Washington, District of Columbia. This long-term contract position offers an opportunity to apply your expertise in software development, systems integration, and application analysis to tackle complex projects. You will collaborate with peers, supervisors, and customers to deliver high-quality solutions while adhering to company policies and industry standards. Key Responsibilities: Provide deskside support for

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Contract

USD 32.00 - 37.00 per hour

Senior It Helpdesk Field Specialist

Washington, District of Columbia

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Today

Are passoniate about IT and ready to make a real impact? We want to hear from you. Job Description As a Senior Helpdesk Specialist, you will be the go-to expert for all IT-related issues, providing advanced support and leading our helpdesk team. You will play a critical role in maintaining our IT infrastructure, resolving technical problems, and delivering exceptional service to our staff and members across our branches in the DC, Maryland, and Virginia. . If you have a passion for technology

Full-time

USD 65,000.00 - 70,000.00 per year

Junior Help Desk Technician - All shifts available - Active Top Secret required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help

Full-time

USD 29.84 - 40.38 per hour

Help Desk Technician Mid-level - Active Top Secret Required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class I

Full-time

USD 34.35 - 46.47 per hour

Associate Help Desk Technician - All shifts available - Active Top Secret required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help

Full-time

USD 25.92 - 35.08 per hour

Help Desk Technician

Ashburn, Virginia

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7d ago

Leidos' Flight Service is seeking a Help Desk Technician who will join our team at the National Support Center working out of our Ashburn, VA facility, in support of the FAA Future Flight Services Program (FFSP) contract. FFSP supports the general aviation customers in Preflight, Inflight, Operational, Emergency, and Special Services. Additionally Fight Service provides meteorological and aeronautical information to assist general aviation customers in making informed decisions regarding their i

Full-time

USD 44,200.00 - 79,900.00 per year

Tier 3 Help Desk Support Specialist

Washington, District of Columbia

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Today

Job ID: 2507988 Location: WASHINGTON, DC, US Date Posted: 2025-07-29 Category: Information Technology Subcategory: Network Technician Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC, a leading provider of systems engineering & integration, systems development & deployment, intelligence analysis and targeting, and training solutions for the Intelligence

Full-time

USD 80,001.00 - 120,000.00 per year

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Help Desk Manager jobs in Washington, DC, USA