Help Desk Specialist jobs

San Diego, California

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3d ago

Key Details: Direct Hire/Perm Schedule: Monday-Friday, 10:30AM-7:00PM PST Location: Downtown San Diego (Onsite to start, with the option for 1 day WFH after the first month) Salary: $65-75k Responsibilities: Incident Management Receive incident notifications via phone, email, or web and log all incidents in the service desk platform Classify incidents by identifying affected users, systems, hardware, and services Prioritize incidents to ensure timely and effective escalation Escalate and follow

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Full-time

$65000 - $75000 per annum

A/V Helpdesk Specialist

Dallas, Texas

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Today

Title: A/V Helpdesk Specialist Location: Dallas, TX Schedule: Fully onsite Description: The On-site Technology Support (OSTS) Technician provides high-level technical support, guidance and advice to Company personnel in one or more of the following areas: networking, telecommunications, and/or high-level technical support - in accordance with Firm policy. The candidate should have a background performing in person support in a highly professional environment and possess very strong customer in

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Contract

Competitive

Help Desk Specialist

Tallahassee, Florida

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5d ago

SKILLS NEEDED: Three years of customer service experience. Two years of clerical duties in data entry and troubleshooting. Three years of Microsoft Office proficiency. Professional office experience

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Contract

Depends on Experience

Quality Assurance Analyst & Help Desk Specialist

Everett, Massachusetts

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Today

Job#: 3026319 Job Description: Apex Systems is a world-class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Quality Assurance Analyst & Help Desk Specialist. For applicants who are interested in this opportunity, please send your updated resume to Gaby Ortega, Account Manager, at . No third parties please. Here are the details: Position: Quality Assurance Analyst & H

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Full-time

IT Helpdesk Support Service Specialist

Pocatello, Idaho

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Today

Job Description ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator in Pocatello to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor end users both CONUS and OCONUS, including agents, analysts, and mission-critical personnel combating terrorism, espionage, cyber threat

Full-time

Help Desk Specialist / IT Support Technician- Bilingual- Spanish / English

Miami, Florida

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Yesterday

Job Title: Help Desk Specialist / IT Support Technician Location: Miami, FL Onsite, NO REMOTE Duration: 6-12 months extendable Job Description: We are looking for a Help Desk Specialist Bilingual - English & Spanish to provide technical support and assistance to employees or customers. The ideal candidate will have strong problem-solving skills, excellent communication, and the ability to troubleshoot various hardware, software, and network issues. Salesforce knowledge will be a big plus. Key

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Contract, Third Party

Depends on Experience

Helpdesk Specialist

Washington, District of Columbia

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Today

The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements.Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources.Provide assistance with installation, operation

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Contract, Third Party

$25 - $30

Helpdesk Specialist II

San Antonio, Texas

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29d ago

Helpdesk Specialist II San Antonio, TX 100% onsite - 24*7 support Should be open to work in Shifts Helpdesk Specialist II will provide advanced technical advice and guidance on company technical software and hardware. What you will be doing (but not limited too): Responsibilities: Provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first

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Contract

50,000 - 60,000

Senior Helpdesk Specialist

Washington, District of Columbia

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19d ago

We are seeking a Senior Help Desk/Desktop Support Analyst with strong technical troubleshooting and customer support experience to support the organizations Tier 1 Help Desk operations. This role provides frontline technical support to end users, ensuring timely resolution of incidents and service requests while maintaining a high level of customer service. This position operates in a shift-based environment and requires working weekends, holidays, and occasional overtime to ensure continuous co

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Contract

Depends on Experience

IT Support Specialist/Help Desk Analyst/Customer Support Engineer/Desktop & Device Support Technician

Remote or Hybrid in Houston, Texas

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Today

We are seeking a proactive and customer-focused IT Support Specialist (Level 1) to provide first-level technical support to end-users. The ideal candidate will be responsible for troubleshooting hardware and software issues, supporting IT operations, and ensuring minimal disruption to business activities. Key ResponsibilitiesProvide first-level technical support for desktops, laptops, and mobile devices, addressing hardware and software issues.Assist users both remotely and in-person, guiding th

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Contract, Third Party

Depends on Experience

Helpdesk Specialist II

San Antonio, Texas

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Today

Job Family: User Support (Digital) Travel Required: None Clearance Required: Ability to Obtain Secret What You Will Do: Helpdesk Specialist II (SCA Occupation; Personal Computer Support Technician) will provide advanced technical advice and guidance on company technical software and hardware. What you will be doing (but not limited too): Provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step

Full-time

F-35 Help Desk Specialist | Active Secret clearance

Eglin Air Force Base, Florida

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, Remedy Help Desk, Technical Support Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist at GDIT. Shape what's next for mission-critical

Full-time

USD 30.60 - 41.40 per hour

F-35 Help Desk Specialist | Active Secret clearance

Patterson, Ohio

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist at GDIT. Shape what's next for mission-cri

Full-time

USD 29.43 - 39.81 per hour

Tier 1 Helpdesk Specialist (Active Secret Clearance)

New Orleans, Louisiana

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Today

AMO, an Akima company, is looking for IT Support Specialistwith an Active Secret clearance in New Orleans, LA. This full-time position will support the Naval Information Warfare Center (NIWC) Atlantic Research, Development, Test & Evaluation (RDT&E) network as an IT Specialist providing first and second-line technical support for network-connected and standalone laboratory environments. This role serves as the initial point of contact for technical assistance requests and is responsible for tro

Full-time

IT Helpdesk Support Service Specialist

Pocatello, Idaho

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Today

Job Description ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. This position is contingent upon role availability and the candidate's ability to obtain a Top-Secret clearance with SCI eligibility. ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator in Pocatello to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor en

Full-time

Tier 1 Help Desk - Application support specialist

Downers Grove, Illinois

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15d ago

Alert IT Solutions Inc. is seeking a Tier 1 Help DEsk / Application support speciaist to support the Illinois Department of Public Health (IDPH) on the Long Term Care Licesing System (LLCS) project. Support a crutical Publkic Health System for the state of Illinois. The LLCS system is a Salesforce-based cloud platform integrated with Okta, used by IDPH staff and licensed long-term care facilities, across illinois to mange licensing, compliance and facility information. The role is ideal for som

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Full-time

Depends on Experience

Helpdesk Support Specialist

Southfield, Michigan

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Today

Description Service Desk Associates provide technical assistance to end-users using systems and tools supported by the Service Desk. This support is provided via telephone and email. Associates answer a variety of technical questions, perform basic troubleshooting, follow documented support processes, adhere to strict security and user identification protocol, reset passwords, assist with remote access and multi-factor authentication difficulties, and use documented escalation procedures for unr

Full-time

USD 17.00 - 17.00 per hour

Helpdesk Support Specialist

Philadelphia, Pennsylvania

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Today

This is an excellent opportunity for an entry-level IT professional to gain hands-on experience providing Level 1 help desk support in an enterprise environment. The role supports end users through phone and remote assistance, troubleshooting common hardware, software, and application issues across Windows, Mac, iOS, and Android devices, including password resets, printer support, and basic device setup. Candidates should bring strong customer service skills, a willingness to learn, and the abil

Full-time

USD 20.00 - 22.00 per hour

Technical Support Specialist - Help Desk

Woodbury, New York

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Today

The Technical Support Specialist - Help Desk provides first and second-tier technical support to end users across the organization. This role is responsible for identifying, researching, troubleshooting, and resolving hardware, software, and network-related issues while delivering exceptional customer service. The Specialist supports enterprise systems, maintains system integrity, and collaborates with IT team members to ensure reliable and secure technology operations. Essential Duties and Resp

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Full-time

$40000 - $70000

Helpdesk Support Specialist I

Staunton, Virginia

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Today

The Helpdesk Support Specialist provides technical assistance and support to end-users experiencing issues with computer systems, software, hardware, or other technology-related problems. The primary goal of this role is to help users resolve their issues quickly and ensure they can effectively use the organization's technology resources. This position will sit in our Staunton, VA office onsite, Monday-Friday, 8am-5:00pm (1 hour for lunch). Essential Duties & Responsibilities Issue Resolution:

Full-time

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Help Desk Specialist jobs