Help Desk Support Jobs

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Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a

IT Support / IT Helpdesk

Motion Recruitment Partners, LLC

California, USA

Full-time

Job Description A local, independently owned luxury entertainment firm based in Inglewood is looking for an IT Support to join their team. They are seeking an ambitious individual with excellent communication, and strong IT Support related skills. This role will be based in the Inglewood location. Required Skills & Experience Windows and Mac Support Cyber Security protocols VOIP IAM POS systems Desired Skills & Experience O365 Azure Active Directory EntraID PowerShell Networking What You Wi

Field Service Technician / Senior Field Service/ IT Support / IT Helpdesk

Astreya

Lenoir, North Carolina, USA

Full-time

Job DescriptionThe Field Technician II will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services. The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities. The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations. This role requires travel. Scope: Works on assignments that a

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

IT Field Technician/Support Admin/Help desk analyst

Tek Inspirations LLC

Palm Beach, Florida, USA

Contract

Field technicians Location - : Miami &Palm Beach FL. Job Overview: We are seeking a skilled and reliable Field Technician based in Miami & Palm Beach, FL, to support a range of onsite technology services. The ideal candidate will have hands-on experience with IT infrastructure, network cabling, low voltage systems, and end-user support. This role involves travel to client sites within the region, installation and troubleshooting of hardware, and working independently or with project teams. Key R

IT Support Lead Help Desk

Randstad Digital

Edison, New Jersey, USA

Contract

job summary: We are seeking a dedicated IT Support Lead / Systems Analyst to join our IT team in Central New Jersey. In this role, you will provide exceptional technical support to high-profile end users within a dynamic financial services environment while also taking on some system administration tasks (Cloud and onPrem). Your expertise will help maintain our commitment to excellence, ensuring smooth IT operations and cloud-based administrative duties. If you have a passion for technology, le

CCaaS Shift Lead - Afternoon Shift

Omm IT Solutions

Woodlawn, Maryland, USA

Contract

Please Note: It is 100% Onsite Position Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD Actual work hours 2pm-10:30pm Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week. Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart Position Description: Manage the

Help Desk Analyst - Hardware & Network Support

Open IT Labs LLC

Harrisburg, Pennsylvania, USA

Contract, Third Party

HYBRID - CANDIDATES LIVING IN MAX. 1-2 HOUR S DRIVING DISTANCE FROM HARRIBURG, PATitle: Help Desk Analyst - Hardware & Network Job# 767420Client: State of PA, Driver and Vehicle Services (DVS) District 7, Harrisburg, PARate: $28/hour on C2C or $25/hour on W2Candidate will be a member of the Driver and Vehicle Services (DVS) District 7 IT Support Team. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The

CCaaS Shift Lead

ProHire Solution

Woodlawn, Maryland, USA

Full-time

Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart Position Description: Manage the ticket queues for the Tier 1 and Tier 2 (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and tech

Sr. Service Desk Technician with Min 5yrs Exp (Webcam Interview) (HYBRID_Only Local to DC/MD/VA Area)

NextGen Solutions Corporation

Washington, District of Columbia, USA

Full-time, Third Party, Contract

We are looking for SDT - Senior (Min 5yrs Exp) HYBRID (Webcam interviews) POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 15 Months + (annual extensions) Location: Washington DC 20024 Immediate interviews Webcam interviews ONLY Service Desk Technician Senior Hybrid position - will require on-site reporting to OCIO office The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Wi

Helpdesk Support Advisor

Net2Source Inc.

Almont, Colorado, USA

Contract

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Title: Helpdesk Support Advisor Location: St. C

Desktop Support - AV Analyst / Helpdesk - Urgent required ( New Jersey locals only ) IN Person interview

HSK Technologies, Inc.

Trenton, New Jersey, USA

Contract

Role: Desktop Support - AV Analyst / Helpdesk (Onsite) Location: Trenton, NJ. Duration: Long Term Description: Need 3+ years of experience supporting/troubleshooting audio/video productions and live event support including operating video conference room technologies and hybrid meeting support (Zoom, Teams, Skype, GoTo meetings, Webex) Note: The role is onsite and does involve some travel to other offices in NJ. Prepare, operate, support, and maintain audio/video IT equipment during recording s

Support Analyst

Phoenix Technology Partners, LLC

New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

MSP L2 Remote Desktop Support Technician

Ledgent Technology

San Francisco, California, USA

Full-time

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Clos

IT Operations Technical Support

MK Software Solutions Inc

Remote

Contract

Position: IT Operations Technical Support Remote 6+Months Contract What We Look for in a Candidate Technical Requirements 1 2 years experience supporting customer end users via phone, email, chat or self-service portal. Providing support for: Basic connectivity to Internet and/or VPN, Ethernet or WiFi Basic knowledge of Active Directory/Azure MS Office troubleshooting and basic how-to support IE: Outlook configuration and troubleshooting Operating Systems: Basic knowledge of MS Windows and rem

Help Desk Specialist

ResolveTech Solutions Inc.

Houston, Texas, USA

Full-time

Help Desk Specialist Houston, Texas 77064 Contract to Hire Rate: $30/Hr on W2 Locals ONLY s and s and those who are authorized to work for a fulltime/perm position are encouraged to apply. Requirements: 3 Years of proven working experience in providing Help Desk supportMaintain a high first-contact resolution percentage.3 Years experience supporting and troubleshooting connectivity to networks.Working knowledge of ITSM system, remote control software, Windows 10/11, Office 365.Experience with r

Desktop Support / IT Support / Infrastructure Support / IT Helpdesk

Javen Technologies, Inc

Cordova, Illinois, USA

Contract

Position: IT Analyst/ Desktop Support Location: 22614 ROUTE 84 N, Cordova, IL 61242 - Onsite Duration: 12+ Months (Possible Extension) Hours: 8am-4:30 pm Export control required Drug screen required The analyst is responsible for the IT infrastructure at the site, and may be involved in workstation support, telecom, VOIP support, printers, server support and/or networking Skills Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure as follows

Tech Support Analyst & Engineer/Help Desk Specialist with (Manufacturing)

Pacific Consultancy Services

Indianapolis, Indiana, USA

Contract

Position: Tech Support Engineer/Help Desk Specialist with (Manufacturing) Location: Indianapolis, IN (Onsite Day 1) The Analyst IT Mfg. provides support for Manufacturing & Quality, process and building automation equipment installation, end user support, and special project custom applications. Key Responsibilities: Perform technical requirements analysis of workstation infrastructure designCoordinate with vendors regarding requirements, operating system requirements, additional hardware requir

HelpDesk Analyst 2

Paramount Software Solutions, Inc

Remote or Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Job ID: 766268 Job Title: GA DHS - Help Desk Analyst 2 Location: Remote 47 Trinity Avenue SW | Atlanta, GA 30334 Duration: 12 Months Client: State Of GA DHS The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilitie