Help desk Jobs

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Tier I Help Desk

Maximus, Inc.

•

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut
Posted 6 days ago | Updated 6 hours ago

Help Desk Technician V - MIDS

General Dynamics

•

Annapolis, Maryland, USA

Full-time

This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD. Type of Requisition: Regular Clearance Level Must Currently Posses: Top Secret SCI + Polygraph Clearance Level Must Be Able To Obtain: Top Secret SCI + Polygr
Posted 13 days ago | Updated 11 hours ago

Senior Help Desk Engineer

ALTA IT Services

•

Bethesda, Maryland, USA

Full-time

Job Title: Senior Help Desk Engineer Location: Bethesda, Maryland Type: Contract Compensation: $80000 - $95000 annually Contractor Work Model: onsite in Bethesda MD Job Title: Mid-Level or Senior Help Desk Engineer Job Description: We are seeking a mid-level or senior Help Desk Engineer to support a 200+ person insurance company operating in a hybrid work environment. This individual will be responsible for managing day-to-day IT support operations, overseeing one onsite technician and a t
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Posted 14 days ago | Updated 8 hours ago

Help Desk Analyst

Robert Half

•

Plaquemine, Louisiana, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team in Plaquemine, Louisiana. This role is perfect for individuals with a strong technical background who enjoy solving problems and providing exceptional support. The position involves managing and resolving technical issues while ensuring users receive timely assistance. Responsibilities: Respond promptly to user inquiries and troubleshoot technical issues related to Microsoft Windows and Active Directory. Manage servic
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Posted 1 day ago | Updated 8 hours ago

Help Desk Administrator

IDR Inc.

•

Houston, Texas, USA

Full-time

We are looking for a skilled and experienced Help Desk Admin to join one of our top energy clients in Houston, TX! The Help Desk Admin is an IT professional who helps users resolve issues with computer hardware or software! If you're looking for an opportunity to work for growing company in Houston, TX, APPLY TODAY! Overview: You will respond to user inquiries, assessing problems and issues with IT equipment and applications. Must have good technical knowledge and be able to communicate effectiv
Posted 22 hours ago | Updated 7 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Kansas City, Missouri, USA

Full-time

Skills Help desk support, Service desk, Customer service, Windows, Office 365, Intune, MDM, Autopilot, Troubleshooting, Technical support, Phone support, Help desk, Active directory Top Skills Details Help desk support, Service desk, Customer service, Windows, Office 365,Intune,MDM,Autopilot o The current Hybrid work schedule is three days a week in the off and two days a week remote. Experience Level Intermediate Level Description Daily Job Requirements Serve as first contact with customers wh
Posted 1 day ago | Updated 8 hours ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 60+ days ago | Updated 11 hours ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help De
Posted 60+ days ago | Updated 1 hour ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

•

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 1 day ago | Updated 8 hours ago

Help Desk Analyst 1

TriCom Technical Services

•

Topeka, Kansas, USA

Contract

Help Desk Analyst 1 Summary The Help Desk Analyst 1 will provide first-line technical support for internal users, resolving hardware, software, and connectivity issues via phone, remote tools, and in-person. Candidates must be detail-oriented, self-motivated, and capable of handling multiple priorities independently. Responsibilities Provide Tier-1 support for desktops, laptops, mobile devices, MS Office 365, Outlook, VPN, Citrix, and in-house applications.Troubleshoot hardware, software, and
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Posted 6 days ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 60+ days ago | Updated 1 hour ago

Tier I Help Desk

Maximus, Inc.

•

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut
Posted 13 days ago | Updated 6 hours ago

Member Workflow/Helpdesk Agent OK HYBRID

Gainwell Technologies LLC

•

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th
Posted 5 days ago | Updated 7 hours ago

IT & Helpdesk Support Coordinator (EM6990)

Samsung Electronics America

•

Hazleton, Pennsylvania, USA

Full-time

Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. As Korea's no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the
Posted 4 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Plant City, Florida, USA

Full-time

Description Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT. Duties and Responsibi
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Posted 8 days ago | Updated 8 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Kansas City, Missouri, USA

Full-time

Description Daily Job Requirements Serve as first contact with customers who need technical assistance via Phone or E-Mail Provide Customer Assistance Response to Customer Issues via Phone, E-Mail, in person, and computer chat Follow-up with customers to ensure issues are resolved Provide needed information on IT Products or Services Document customer interactions Keep record of Problems and their resolution through client Source of Record (SysAid) Manage Help Desk tickets in a timely manner, if
Posted 8 hours ago

Help Desk Support Spec

CVS Health

•

Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 10 days ago | Updated 11 hours ago

Help Desk Analyst

Caresoft

•

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal
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Posted 60+ days ago | Updated 1 day ago

F-35 Help Desk Specialist | Secret clearance

General Dynamics

•

Arlington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and e
Posted 10 days ago | Updated 11 hours ago

Help Desk Technician

Vaco by Highspring

•

Pittsburgh, Pennsylvania, USA

Contract

THIS ROLE IS NOT AVAILABLE FOR C2C OR VISA SPONSORSHIP We are seeking a Help Desk Technician to work onsite in the City of Pittsburgh. This is a contract-to-hire opportunity with a growing IT department. What you will do: Provide first-level technical support for Windows laptops, software, printers, and network connectivity. Diagnose and resolve hardware/software issues, escalating complex problems as needed. Assist with password resets, multi-factor authentication (MFA), and security best pr
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Posted 31 days ago