Help desk Jobs in Arkansas

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Help Desk Analyst

Caresoft

•

Little Rock, Arkansas, USA

Full-time, Part-time, Contract, Third Party

Title: Help Desk Analyst Location: Little Rock, AR 72201 Duration: 6+ Months Available for extensions Short Description: The Help Desk Analyst is responsible for identifying and detailing opportunities for improvement with internal processes, training, and the quality of service. The Help Desk Analyst is a member of the CIS Application Support Team. This team is primarily responsible for support client's management applications. The Help Desk Analyst will be responsible for answering calls an
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Posted 1 day ago | Updated 14 hours ago

IT Help Desk - Password and Security

GDH

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Little Rock, Arkansas, USA

Contract

Job Description: Our client is hiring a highly motivated and knowledgeable IT Help Desk Technician to provide exceptional password reset and basic technical support services. This full-time role, located in Little Rock, AR, is ideal for a proactive and hard-working individual who is eager to assist users, learn, and improve processes. The successful candidate will be the frontline support for user access issues, ensuring high-quality customer service and adherence to security protocols. This rol
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Posted 21 days ago | Updated 12 hours ago

Help Desk Technician Level 2

CEI Engineering Associates

•

Bentonville, Arkansas, USA

Full-time

Job DescriptionJob DescriptionCEI Engineering Associates, Inc. in Bentonville, AR is looking to hire a full-time Level 2 Help Desk Technician to provide technical support and excellent customer service to our Bentonville office. Are you a problem solver who loves to tackle tricky issues? Would you like to join an experienced information technology (IT) team and build expertise? Do you want to work for an established company that will help you excel? If so, please read on! This IT position earns
Posted 3 days ago | Updated 7 hours ago

ServiceNow Help Desk Administrator (Secret Clearance Required)

NetImpact Strategies, Inc

•

Remote

Full-time

We have an immediate opportunity for a ServiceNow Help Desk Administrator to join our talented team in support of a Federal client. Responsibilities include support in overseeing and managing a geo-graphically dispersed, multi-disciplined technical team providing end user help desk support services. The successful candidate will have prior experience providing technical support and managing similar tasks, developing schedules for program or project activities, and providing recommendations or a
Posted 9 days ago

Help Desk Manager

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates complex IT projects with multiple IT disciplines. Ensures configuration management policies, standards, and procedures are established and followed. This position is fully remote. Responsibilities Creates integrated project plans for contract deliverables and new products in development projects. Manages a project team comprised of a multidisciplinary sta
Posted 48 days ago | Updated 8 hours ago

Help Desk

Prairie Consulting Services, Inc

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Remote

Contract

This position is a Monday - Friday shift of 10:00 am CST to 7 pm CST $20.00 an hour on a w-2 Ideally a Contract to Hire based on Performance This position is 100% remote Must have experience with MS Office, Windows, Active Directory, ServiceNow or another ticketing system Looking for 1+ years of experience POSITION SUMMARY: A Service Desk Contractor provides first-level end-user support and incident diagnosis for the clients applications, endpoints, and infrastructure. A Service Desk Contractor
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Posted 29 days ago

IT Help Desk Analyst

(ISS) Information Systems Staffing

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Remote or New York, New York, USA

Full-time

Job DescriptionJob DescriptionService Desk Analyst (Remote) Help Desk/Service Desk Analysts needed to support a large client's internal technical call center in the New York City area. Position requires extensive phone support of end users with various operating systems and application software. Products include MS WIN 10/11, MS Office Suite 2019, MS Outlook, Active Directory. (Currently working remotely from home) Duties entail: Receive incoming calls from end-users requesting supportOpening,
Posted 6 days ago | Updated 9 hours ago

Help Desk Specialist - Legal

Baseil Associates Inc.

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Remote or New York, New York, USA

Full-time

Job DescriptionJob DescriptionPremier international law firm seeks IT/Help Desk support to join their team. This is a 100% remote position. You will provide day-to-day front line customer support to end-users of the firm s full scope of information technology, including, but not limited to, desktop hardware and applications, mobile devices and remote connectivity, and telecommunications. Successful candidate will enjoy a wonderful work atmosphere and work/life balance. Competitive pay commensura
Posted 21 days ago | Updated 10 hours ago

Tier 1 Helpdesk Remote (Birmingham, Charlotte- or Nashville)

ConsultNet, LLC

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Remote or Dallas, Texas, USA

Full-time

Tier 1 Help Desk Remote/ Remote.(Birmingham, Charlotte Salt Lake City ) $20.00 to $24.00 6-month contract to hire Job Description: Our client is seeking a Tier 1 Help desk that Identifies, investigates, and researches user questions and problems as well as recognizes, researches, isolates and resolves information systems problems Answers incoming calls and inputs information into the ticket tracking software Refers more complex problems to Level II analyst. Shift could be 6am-3pm, 7am-4pm, 8
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Posted 30 days ago | Updated 11 hours ago

Help Desk Support Coordinator

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu
Posted 60+ days ago | Updated 8 hours ago

Tier 2 Help Desk Engineer

AvTek Solutions Inc

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Little Rock, Arkansas, USA

Full-time

Job DescriptionJob DescriptionWe are seeking a self-motivated Tier 2 Help Desk Engineer with strong problem solving skills and a passion for exception customer service. the ideal candidate will be capable of communicating technical information clearly to non-technical individuals, keeping detailed service tickets, and working efficiently without micro management. Key Responsibilities:Act as the first point of contact for technical assistance via the help desk ticketing systemInstall, maintain, t
Posted 31 days ago | Updated 10 hours ago

Entry Level Help Desk : Remote

TEKsystems

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Remote or Cedar Rapids, Iowa, USA

Full-time

Job DescriptionJob Description100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training. Top Skills' Details 1. Windows Operating Systems 2. Call Center- Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity
Posted 60+ days ago | Updated 8 hours ago

Help Desk Support Analyst

4 Consulting Inc.

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Remote or Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications
Posted 60+ days ago | Updated 10 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 44 days ago | Updated 1 hour ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

•

Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 44 days ago | Updated 1 hour ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Atlanta, Georgia, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 44 days ago | Updated 1 hour ago

IT Help Desk - REMOTE CONTRACT TO HIRE

Yoh, A Day & Zimmermann Company

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Remote or Fort Wayne, Indiana, USA

Full-time

Job DescriptionJob DescriptionOur globally recognized end client is in need of a Help Desk professional for a 12 month CONTRACT TO HIRE opportunity. Role is 100% REMOTE but requires a LOCAL candidate. Shift is a swing shift M-F 12 to 830pm EST, weekends off, and pays a MAX of $18/hr W2. All positions are based on Eastern Standard Time but can be worked from other time zones as long as the time difference is not an issue for the candidate. Initially, any new hire will work 830 am to 5 pm M-F f
Posted 59 days ago | Updated 9 hours ago

Help Desk Technician L2

Milestone Technologies, Inc.

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Remote or Los Angeles, California, USA

Full-time

Job DescriptionJob DescriptionDescription: Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging e
Posted 60+ days ago | Updated 9 hours ago

Help Desk Analyst

TEKsystems

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Remote or Evesham, New Jersey, USA

Full-time

Job DescriptionJob Description Duration 6 Month(s) contract Start date: ASAP FULLY REMOTE -Work from home You have to reside in NY or PA to be considered Req Description Top Skills Details 1. At least 1-2 years of end user support experience 2. Experience with password resets, using a ticketing system, Windows 7/10 and Microsoft Office Suite 3. High level customer service and communication skills are paramount. Experience having had to triage issues effectively Tuesday through Saturday (2pm to
Posted 60+ days ago | Updated 8 hours ago

Help Desk Coordinator/Junior Analyst - Remote

Obxtek Inc.

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Remote

Full-time

OBXtek, Inc. is staffing for a Help Desk Junior Analyst position. This position is twofold:Tier 1 Helpdesk support and Federal Conviction Withdrawal Database (FCWD) Assistant. Position Summary The Junior Analyst primary responsilities are Help Desk Tier 1 support for the FMCSA CDLIS Gateway responding to customer qeries by email and phone. The Analyst will also support the processing and management of conviction and withdrawal data for the State FCWD UI. This includes handling transmissions rec
Posted 3 days ago