Help desk Jobs in Austin, TX

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Help Desk Technician

Randstad Digital

•

Austin, TX, USA

Full-time

job summary: Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, and are a customer focused IT professional with a variety of hardware and software experience - we want to hear from you! This position requires the candidate work on-site in Austin TX. location: Austin, Texas job type: Contract salary: $24 - 25 per hour work hours: 7am to 3pm education: No Degree Required responsibilit
Posted 10 days ago | Updated 2 hours ago

Help Desk Supervisor

Pace Computer Solutions Inc.

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Remote or Washington, DC, USA

Contract

Job Title: Help Desk Supervisor Location: Washington, DC (Hybrid) Duration: Long Term Contract Technical Skills Service Desk Quality Management (10+ years Experience) Jira Operations (3-5 years Experience) Oracle Procedural Language Extensions to SQL (PLSQL) (3-5 years Experience) Role Description Leads a cross matrixed team of 6-8 tier 1 & 2 Help Desk resources in responding to end user requests and responsible as the first line of defense for the system issues raised.Monitors and assigns ticke
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Posted 7 days ago | Updated 21 hours ago

"Senior Help Desk Technician"

Cambridge Resources Inc

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Remote or King of Prussia, PA, USA

Full-time

3 DAYS ONSITE LOCATION KING OF PRUSSIA Must have clean D/L & own car (Local travel) Salary 80K Key Responsibilities: Act as the initial point of contact for customers seeking technical assistance via phone, email, or in person.Conduct remote troubleshooting using diagnostic techniques and relevant questions.Determine optimal solutions based on customer-provided issue details.Guide customers through the problem-solving process.Escalate unresolved issues to the appropriate support level.Provide a
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Posted 18 hours ago

Senior Analyst Business Information (IT helpdesk & SQL)

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talentedSenior Analyst Business Information (IT helpdesk & SQL). This is a 06+ months Contractopportunity with long-term potential and is located in Ohio(Remote).Please review the job description below and contact me ASAP if you are interested. Job ID: 23-47700 Pay Range: $20- $22/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Secondar
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Posted 25 days ago

Help Desk Analyst

Robert Half

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Remote or Waterville, ME, USA

Contract

Description You might be interested in Robert Half's new job opening for a Help Desk Analyst, if you want to work in an innovative and fast-paced environment. A creative with talent for solving both routine and unique problems will find a great opportunity in this position! This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Waterville, Maine area an
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Posted 20 days ago | Updated 11 hours ago

Help Desk Manager

Robert Half

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Remote or Manchester, NH, USA

Full-time

Description Position Overview: We are looking for an experienced Helpdesk Manager to oversee and lead our helpdesk operations. The ideal candidate will be a hands-on leader with a strong technical background, excellent communication skills, and a passion for delivering exceptional customer service. The Helpdesk Manager will play a crucial role in ensuring the smooth operation of our IT support services and will be responsible for managing a team of support technicians. Responsibilities: Team L
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Posted 13 days ago | Updated 11 hours ago

Help Desk Analyst I

Robert Half

•

Remote or Jacksonville, FL, USA

Contract

Description JOB DESCRIPTION Responsible for providing technical support to internal employees. This includes, troubleshooting software application and hardware issues quickly and effectively, primarily via phone, email and remote access. Duties involve responding to end users promptly and professionally, accurately documenting issues and resolutions, and collaborating with other technical groups to solve technical problems. ESSENTIAL DUTIES AND RESPONSIBILITIES Takes phone calls or works ticket
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Posted 20 days ago | Updated 11 hours ago

IT Help Desk Technician -- Remote role -- Canada\Near Shore

Acnovate Business Solutions Inc.

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Remote

Contract

IT Help Desk Technician (Canada) Remote role Canada/ Nearshore/ LATAM/ Brazil/ Ecuador/ Argentina/ Mexico/ Uruguay/ Columbia/ Venezuela /Peru/ Bolivia/ Paraguay/ French Description: Provide end users with L1/L2 support for hardware and software Strong verbal and written communication skills Customer service experience Understanding of operating systems, software, and devices Problem-solving & analytical skills Good experience on Active Directory - should be using it currently Windows and O3
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Posted 17 hours ago

ATM Help Desk Support Technician

Strategic Staffing Solutions

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Remote or Glen Allen, VA, USA

Contract

ATM Help Desk Support Technician Duration: ~ 6 months Location: Glen Allen, VA (Richmond) Setting: 2nd shift (3pm to midnight) & weekends REMOTE Pay rate: 21+/hr Responsibilities: Supporting our production fleet by providing technical support to ATM Field Service Technicians and driving high-availability for fleet of ATMs.Providing technical phone support for service technicians, as well as process control and management that will drive first time resolution and sustainable ATM performance in
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Posted 17 hours ago | Updated 2 hours ago

Service Desk Agent - Help Desk Analyst

Converge Technology Solutions

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Remote

Full-time

Position Title: Service Desk Agent Job Summary: The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. Essential Functions: Receive incoming customer calls, emails, and troubleshoot tickets for both Incidents and Service Requests. Log incidents and service requests and maintains relevant records: Identify and classify incid
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Posted 1 day ago | Updated 4 hours ago

Helpdesk Technician II

Stefanini

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Remote or Southfield, MI, USA

Full-time, Contract

Listed salary ranges may vary based on qualifications, experience, and local market. Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to
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Posted 12 days ago | Updated moments ago

Helpdesk Technician I

Stefanini

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Remote

Full-time, Contract

Listed salary ranges may vary based on experience, qualifications, and local market. Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to
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Posted 13 days ago | Updated moments ago

Helpdesk Technician I

Stefanini

•

Remote

Full-time, Contract

Listed salary ranges may vary based on qualifications, experience, and local market. Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to
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Posted 22 days ago | Updated moments ago

Helpdesk Technician I

Stefanini

•

Remote

Full-time, Contract

Listed salary ranges may vary based on qualifications, experience, and local market. Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to
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Posted 22 days ago | Updated moments ago

Technical Support - Mid Level (3-5 yrs)

Judge Group, Inc.

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Austin, TX, USA

Full-time

Location: Austin, TX Salary: $20.00 USD Hourly - $22.00 USD Hourly Description: Our client is currently seeking a Technical Support - Mid Level (3-5 yrs.) One of our top clients: Please apply if interested to know more. This job will have the following responsibilities. Responsible for helpdesk and/or desktop supportExperience with 1st and/or 2nd level support. Strong customer service skills, strong people, and interpersonal skillsMust have strong verbal and written communication skills.T
Posted 60+ days ago | Updated 11 hours ago

Desktop Support./Help Desk/Field Support........Remote

VeridianTech

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Remote or , KS, USA

Full-time, Third Party, Contract

Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
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Posted 60+ days ago | Updated 7 hours ago

Desktop Support

Mitchell Martin, Inc.

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Austin, TX, USA

Full-time, Contract

Our client, a community of professionals, is seeking a Desktop Support.Location:Onsite, Austin, TX Position Type: ContractPosition Overview Our Support Center is relocating to a brand, new building in Austin, TX. We are looking for a Desktop Technician II to join our Support Center team. This is an onsite position working Monday - Friday from 7:00 a.m. - 4:00 p.m. There will be on call responsibilities in support of the executive team. In your role, you'll set the gold standard for the servic
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Posted 18 days ago | Updated 11 hours ago

IT Site Support Specialist

Sunrise Systems, Inc.

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Austin, TX, USA

Full-time

Job Description About the Role We are seeking an IT Site Support Specialist to provide the smooth delivery of day-to-day IT Operations, which includes (but not limited to) technical support to end-users via phone, remote access, and desk-side support. IT Site Support Specialist will be responsible for delivering, setting up, configuring, and troubleshooting end-user desktops & laptop computer hardware, software, printers, and BYOD devices as needed. They must also be able to resolve problems q
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Posted 60+ days ago | Updated 8 days ago

Senior SailPoint IIQ Developer

Deloitte

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Austin, TX, USA

Full-time

Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read m
Posted 31 days ago | Updated 2 hours ago

Journeyman Functional FM Analyst with Federal Exp

Hirekeyz

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Remote

Contract

Role: Journeyman Functional FM Analyst with Federal Exp Location: Remote Duration: Long Term Contract Position Description: Works directly with end users and Tier 3 to resolve production issues. Provides end user support inclusive of logging, updating, monitoring, resolving, and forwarding help desk tickets. Assesses the impact to supported commands and overall soundness of design for any modifications to Navy ERP Functional Design Requirement Specifications. Creates and maintains training mate
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Posted 11 days ago | Updated 13 hours ago