Help desk Jobs in Pennsylvania

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Helpdesk (iPad/IPhone) Support

Zachary Piper Solutions, LLC

•

Philadelphia, PA, USA

Full-time

Piper Companies is looking for a Help Desk Analyst on-site in the Radnor/Wayne area of PA . Responsibilities for the Helpdesk Analyst: Provide end-user support on-site resolving Hardware and Software issues Work with Microsoft products including 365/Azure Active Directory Provide support for outbound Sales Reps troubleshooting their iPads and iPhones Remotely Ability to setup workstations and assists in A/V troubleshooting and support Ability to work 5 Days a week on-site Qualifications for
Posted 4 days ago | Updated 2 hours ago

Help Desk

DMV IT Consulting

•

Dauphin, PA, USA

Full-time

The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnosti
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Posted 60+ days ago | Updated 13 days ago

Help Desk Representative

Robert Half

•

Midland, PA, USA

Full-time

Description The Technology Helpdesk Representative position requires excellent telephone etiquette and interpersonal communication skills. The ability to work well with team members is essential. Previous customer service experience is preferred. Strong attention to detail is required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Make outgoing and field incoming calls for support from student and families. Enter data into the Helpdesk Tracking Database Provide technical support to student and familie
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Posted 21 days ago | Updated 1 hour ago

Help Desk Analyst

Capricorn Systems, Inc.

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Harrisburg, PA, USA

Contract

Job Title: : Tier 1 Help Desk Analyst Location: Harrisburg PA (Onsite Role) Duration: Long term Job Description: The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.Investigates and resolves computer software and hardware problems of users.Answers questions, applying knowledge of computer software, hardware, systems, and procedures.Talks with technical and non-technical co-workers to
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Posted 29 days ago

Helpdesk Technician/Windows

Motion Recruitment Partners, LLC

•

Philadelphia, PA, USA

Full-time

Helpdesk Technician A company of entertainment is looking to hire a fulltime Helpdesk Technician in Philadelphia. You will be working in a Windows environment doing end user support, ticket support, Google and Exchange support, and password resets. There will also be hands-on work with Wireless, Active Directory, and switch upgrades. You should have at least 3 years of experience in Helpdesk and any prior knowledge in a Cisco environment is a major plus. If you are an individual who is looking t
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Posted 31 days ago | Updated 1 hour ago

Helpdesk Technician

Motion Recruitment Partners, LLC

•

Philadelphia, PA, USA

Full-time

An entertainment company looking to add a Helpdesk Technician to their team. This is a fully on-site position in Philadelphia. This Helpdesk Technician role operates in a Windows heavy environment. Experience in end user support, level 1 and 2 ticketing, and active directory is ideal. Great benefits are offered with this position. Required Skills & Experience 1+ years' Helpdesk Support Windows 7, 10 End User Support Support Tickets Level 1/2 Printers Laptops Active Directory Password Resets Wir
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Posted 31 days ago | Updated 1 hour ago

Helpdesk Representative I

Experis

•

Cranberry Township, PA, USA

Full-time

Job Title - Helpdesk Representative Experis, a ManpowerGroup company has an exciting contract opportunity for one of our key clients. Position: Helpdesk Representative Role: Hybrid role Location: 400 Bertha Lamme Drive Cranberry Township PA USA 16066 Duration: 04 months (With possible extension) Pay Rate Range:$20 to $22 per hr. Minimum Required Qualifications Bilingual language skills (Spanish) required . A 4-year degree in Information Technology, or related discipline 1-3 years of techni
Posted 60+ days ago | Updated 1 hour ago

IT Helpdesk Analyst

Beacon Hill Staffing Group

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Philadelphia, PA, USA

Contract

Our client in Philadelphia, PA is looking for an IT Help Desk Analyst for an ongoing contract role. This position will offer the opportunity to be hybrid on site. Provide excellent customer support over the phone and email Reset passwords, load software, troubleshoot software/hardware issues - escalate if necessary Required Skills: Excellent customer service skills - written and verbal Ability to work in a very fast paced environment 1+ year of IT support experience Beacon Hill is an Equal Opp
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Posted 16 days ago | Updated 2 hours ago

Help Desk Manager

Apex Systems

•

King of Prussia, PA, USA

Full-time

Job#: 1372370 Job Description: Apex Systems is partnering with our client MedRisk to find a Help Desk Manager for to join their team as Full-Time Employee. MedRisk is located in King of Prussia, the role is mainly remote but with some on-site piece. We are seeking a candidate with experience help desk management, knowledge of ServiceNow, & some technical experience. If interested in learning more please send over your resume to This person should have technical experience in the following: 1.
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Posted 60+ days ago | Updated 5 hours ago

"Senior Help Desk Technician" (NOT REMOTE)

Cambridge Resources Inc

•

King of Prussia, PA, USA

Full-time

3 DAYS ONSITE LOCATION KING OF PRUSSIA PA. Must have clean D/L & own car (Local travel PA,NJ Salary 80K NOT REMOTE NO 3RD PARTIE CLIENT DOES NOT SPONSOR Key Responsibilities: Act as the initial point of contact for customers seeking technical assistance via phone, email, or in person.Conduct remote troubleshooting using diagnostic techniques and relevant questions.Determine optimal solutions based on customer-provided issue details.Guide customers through the problem-solving process.Escalate u
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Posted 10 days ago | Updated 2 days ago

Help Desk Analyst in Harrisburg PA

Siri Infosolutions Inc

•

Oil City, PA, USA

Contract, Third Party

Job Title: Helpdesk Analyst, Location: Harrisburg, PA (Onsite) Duration: Long Term Job Description This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be performed. This is an operational-type job and reliability, and communication are key components to making the department successful. The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and ad
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Posted 60+ days ago | Updated 1 hour ago

Help Desk Analyst

Judge Group, Inc.

•

Malvern, PA, USA

Full-time

Location: Malvern, PA Description: Job Description 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evaluates systems and processes in an effort to resolves technical proble
Posted 60+ days ago | Updated 1 hour ago

It Service Desk Analyst

CGT Staffing

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Pittsburgh, PA, USA

Contract

Candidate will serve on the first-level team of a multi-tiered support organization which aims to provide first class technical support to all firm personnel. This position is responsible for triage and response and/or escalation, as appropriate, for all internal customer support requests. This position will assist with ticket quality control, identify trending issues warranting root cause analysis (Problem Management), knowledge content development and maintenance, and participate in the after-
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Posted 3 days ago

Tier 1 Help Desk

Apex Systems

•

Harrisburg, PA, USA

Full-time

Job#: 1326798 Job Description: Our client is looking to hire a Tier 1 Help Desk Analyst with at least 1 year of IT experience. This position will be on-site in Harrisburg, PA. All interested and qualified candidates can please contact Jordan Dobrinsky at Job Title: Help Desk Analyst Location: Harrisburg, PA Pay Rate: $16hr Responsibilities: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.Investigates and resolves computer software
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Posted 60+ days ago | Updated 5 hours ago

Clinical Application Analyst 2

Motion Recruitment Partners, LLC

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Philadelphia, PA, USA

Full-time

An expanding healthcare organization in the Philadelphia suburbs is looking to add a full-time HYBRID-REMOTE EHR Support Analyst to their staff.In this role, you will be working on NextGen software. Your job will involve a large amount of working with reports utilizing SQL and Crystal Reports. The manager is open to individuals with expertise with similar EMR/EHR software, even if prior knowledge with Nextgen is preferable! You will also help at the Helpdesk with password resets and support requ
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Posted 13 hours ago | Updated 1 hour ago

Service Desk Analyst

Judge Group, Inc.

•

Malvern, PA, USA

Full-time

Location: Malvern, PA Description: Help Desk (Level 1) - Contractor - Malvern, PA Contractor will be required to handle inbound phone and ticket inquiries from crew and contractors about desktop and mobile device hardwareThe contractor should have impeccable customer service skills as well as minimal experience working within a help desk environment (or equivalent education experience)Shift 3:30PM ET - 12:30 AM ET (Sunday thru Thursday) Contact: This job and many more are available through T
Posted 52 days ago | Updated 1 hour ago

NOC Technician / Help Desk Technician / Support Technician

DVI Technologies, Inc.

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Pittsburgh, PA, USA

Contract

NOC Technician / Support Technician / Help Desk This is rotational shift Network operations center (NOC) technicians have three primary responsibilities: Tier 1 support for all calls to DQE call center and support requests placed online.Proactive network monitoringManage trouble ticket queue.NOC technicians provide tier 1 technical support for calls to the client call center and support requests submitted online. NOC technicians will be responsible for collecting all pertinent information for t
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Posted 60+ days ago | Updated 11 hours ago

Loss Prevention Coordinator

CGT Staffing

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Carnot-Moon, PA, USA

Contract

Loss Prevention Service, Systems, and Equipment Track progress for store installations & service follow-upPlace work orders, as required for store issues, supportReview work order numbers and research aging items as neededUtilize applicable software, web interfaces, and/or applications to monitor and update work order status; help maintain user access for applicable systemsRegularly update and maintain systems and files to reflect current physical security and alignment attributesPrepare, mainta
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Posted 22 days ago

EHR ANALYST

Motion Recruitment Partners, LLC

•

Philadelphia, PA, USA

Full-time

An expanding healthcare organization in the Philadelphia suburbs is looking to add a full-time HYBRID-REMOTE EHR Support Analyst to their staff.You will be working on NextGen software in this capacity. Working with reporting using SQL and Crystal Reports will occupy a significant portion of your employment. Although prior experience with Nextgen is preferred, the manager is open to candidates with experience with comparable EMR/EHR software! Additionally, you will assist with support inquiries a
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Posted 21 days ago | Updated 1 hour ago

EHR Support Analyst

Motion Recruitment Partners, LLC

•

Philadelphia, PA, USA

Full-time

A growing healthcare company around the Philly suburbs is searching for a full-time EHR Support Analyst to join their team. In this role, you'll work on the Nextgen Software. A large part of your job will be working on reporting using SQL and Crystal Reports. Ideally, the person for this role will have worked with Nextgen previously, but the manager is open to someone that has worked on similar EMR/EHR Software! You will also be apart of the Helpdesk doing password resets and support tickets. Yo
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Posted 27 days ago | Updated 1 hour ago