Help desk jobs in Pennsylvania

Remote

•

Today

Job ID: 2511948 Location: REMOTE WORK, VA, US Date Posted: 2025-12-02 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC has several openings for a Fully Remote, Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact

Full-time

USD 40,000.00 per year

Help Desk (Wednesday through Sunday - 1st Shift) - Harrisburg PA

Harrisburg, Pennsylvania

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8d ago

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Work Shift : Wednesday through Sunday - 8:00am-4:30pm 2+ years previous systems administrator, help desk, and/or call center experience. Level 1 technical support and Answer inbound phone calls concerning network issues Service Now for ticketing

Easy Apply

Full-time

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

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3d ago

Job title: Help Desk Analyst Location: Philadelphia PA, 19122 Only W2 Job Description: Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsEx

Easy Apply

Contract

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

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8d ago

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas Works Note: This is an on-site position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

Easy Apply

Contract, Third Party

$30 - $40

Help Desk (Saturday through Wednesday - 12:00am-8:30am) - Harrisburg PA

Harrisburg, Pennsylvania

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8d ago

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Shift: Saturday through Wednesday - 12:00am-8:30am 2+ years previous systems administrator, help desk, and/or call center experience. Level 1 technical support and Answer inbound phone calls concerning network issues Service Now for ticketing

Easy Apply

Full-time

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

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9d ago

Job Title:Help Desk AnalystLocation: Philadelphia, PA 19122Client: Philadelphia Gas Work Note: This is an onsite position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-orient

Easy Apply

Third Party, Contract

$30 - $40

Urgent need Helpdesk Specialist at Harrisburg, PA

Harrisburg, Pennsylvania

•

Today

Our Fortune 500 client is looking for a Helpdesk Specialist to work on their project based out of Columbia, SC / 100 % Remote. Job Title: Helpdesk Specialist Location: Harrisburg, PA / Onsite Duration: 6 Months Job Description: End-user Support Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service provide

Easy Apply

Full-time, Part-time, Third Party, Contract

$DOE

helpdesk Analyst

Hybrid in Pennsylvania

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7d ago

Previous systems administrator, help desk and/or call center experienceHighly desired2YearsExperience with incident management, call tracking and ticketing software (preferably ServiceNow)Required Ability to support end users with varying IT skillsetsRequired Ability to troubleshoot end-user issues and/or escalate as needed for quick resolutionRequired Excellent communication skills (written and oral)Required

Easy Apply

Contract

$20 - $25

Help Desk Analyst

Philadelphia, Pennsylvania

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9d ago

Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analytical and problem-solving skillsStrong oral and written communications skills (technical and non-technica

Easy Apply

Contract

$28+

Helpdesk Coordinator // MSP Environment

Fort Washington, Pennsylvania

•

Today

Job Description A fast-growing Managed Service Provider (MSP) based in Fort Washington, PA is seeking a Help Desk Coordinator to join the support team. This role combines hands-on technical troubleshooting with operational coordination, ensuring that client issues are handled efficiently and service levels are consistently met. The ideal candidate will have experience working in an MSP or multi-client environment, a strong grasp of Tier 1-2 support processes, and excellent organizational skills

Easy Apply

Full-time

70k - 80k

Help Desk Analyst I

Saxonburg, Pennsylvania

•

Today

Description We are looking for a detail-oriented Help Desk Analyst I to join our team on a contract basis in Saxonburg, Pennsylvania. In this role, you will provide technical support to end-users, handling a variety of tasks including troubleshooting issues, repairing devices, and managing service desk tickets. This position is expected to run from November through the end of January with the strong possibility of being extended. Responsibilities: Respond to and resolve help desk tickets in a ti

Easy Apply

Contract

Help Desk Support (Tier 1) - Only candidates local to Harrisburg PA area

Harrisburg, Pennsylvania

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10d ago

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-worker

Easy Apply

Full-time

Depends on Experience

Helpdesk operator (Remote)

Remote

•

Today

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Role :Helpdesk operatorDuration : 24 m

Easy Apply

Contract

Depends on Experience

Help Desk Analyst

Remote or Princeton, New Jersey

•

Today

Description We are looking for a motivated and skilled Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will be responsible for providing technical support to ensure smooth operations and excellent user experiences across the organization. This position is ideal for someone who enjoys problem-solving, thrives in a dynamic environment, and is committed to delivering exceptional customer service. Responsibilities: Offer first-level technical support for issues relate

Easy Apply

Full-time

USD 55,000.00 - 60,000.00 per year

Help Desk Analyst Remote (Only local)

Remote or Denver, Colorado

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4d ago

Job Id: 11616752 Title: Help Desk Analyst Location: Remote - 601 East 18th Avenue Suite 250 Denver, Colorado 80203 Duration: 6+ Months Client: State of CO - OIT Position Summary: QUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, s

Easy Apply

Full-time, Part-time, Contract, Third Party

Helpdesk Support - Remote - Dontrell

Remote or Oklahoma City, Oklahoma

•

Today

Job#: 3012561 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Start Date: 12/1/2025 Training Schedule: unknown at this time Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience n

Easy Apply

Full-time

USD 15.00 per hour

Helpdesk Support - Remote

Remote or Oklahoma City, Oklahoma

•

Today

Job#: 3012739 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Orientation Start Date: 12/22/2025 Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience needed. Requirements: Must be

Easy Apply

Full-time

USD 15.00 per hour

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

•

Today

Job#: 3013064 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all cr

Easy Apply

Full-time

Help Desk Engineer II/III

Conshohocken, Pennsylvania

•

Today

Description We are looking for a motivated Help Desk Engineer II/ to join our dynamic team in Conshohocken, Pennsylvania. As a trusted IT Consulting and Managed IT provider, we are dedicated to delivering personalized and efficient service to our clients. This role involves supporting a diverse range of technologies and systems, ensuring businesses can operate seamlessly and securely. Responsibilities: Deliver technical support for Microsoft business applications and various line-of-business so

Easy Apply

Full-time

USD 60,000.00 - 90,000.00 per year

Help Desk Analyst (Only w2 position- Local to PA Only)

Philadelphia, Pennsylvania

•

Today

Title: Help Desk Analyst (Only w2 position- Local to PA Only) Duration: 12+ Months Location: Philadelphia, PA Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat o

Easy Apply

Contract

$20 - $25

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Help desk jobs in Pennsylvania, USA