Help desk jobs in Pennsylvania

Help Desk Analyst III - escalation support

Remote or Salt Lake City, Utah

•

Today

Description Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support. Acting as a senior resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with problem resolution alongside other IT specialists. Mentor and guide

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Full-time

USD 60,000.00 - 80,000.00 per year

Helpdesk Technician

Remote or Topeka, Kansas

•

16d ago

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users

Full-time

USD 20.00 - 24.00 per hour

Help Desk Analyst I

Bird in Hand, Pennsylvania

•

Today

Description We are looking for a Help Desk Technician 1 to join our team in Paradise, Pennsylvania. This Contract-to-permanent position offers an excellent opportunity to provide technical support and assist users with troubleshooting hardware, software, and network issues. The ideal candidate will have a customer-focused approach, strong problem-solving skills, and a willingness to collaborate with team members to enhance service delivery. Responsibilities: Diagnose and troubleshoot basic hard

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Full-time

USD 20.00 - 24.00 per hour

Help Desk Analyst I

Allentown, Pennsylvania

•

Today

Description We are looking for a Help Desk Analyst I to join our team in Allentown, Pennsylvania, on a long-term contract basis. In this role, you will provide essential technical support to ensure smooth operations of IT systems for staff and students across the district. This position requires a proactive and detail-oriented individual with strong troubleshooting skills and a customer-focused mindset. Responsibilities: Deliver technical support for desktops, laptops, printers, and other perip

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Contract

USD 23.75 - 27.50 per hour

Help Desk Operator

York, Pennsylvania

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23d ago

Required Skills Problem-solving skills.Analytical skills.Customer service experience.Patience.Excellent communication skills, written and verbal. Preferred Skills Responsibilities: providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems.They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person.Help desk staff also docum

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Full-time

Depends on Experience

Help Desk Analyst

Pittsburgh, Pennsylvania

•

Today

Description We are looking for a dedicated Help Desk Analyst to provide top-notch technical support and troubleshooting assistance to end-users in Pittsburgh, Pennsylvania. This role requires a proactive individual with expertise in resolving service desk tickets and managing Windows-based systems. As this is a long-term contract position, it offers stability and the opportunity to contribute to a collaborative, detail-oriented environment. Responsibilities: Respond promptly to service desk tic

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Contract

Level II Help Desk Technician/Onsite/NJ

Philadelphia, Pennsylvania

•

Today

A growing MSP in Marlton, NJ is seeking a Level II Help Desk Technician to support small to mid-sized business clients. This full-time opportunity offers exposure to a wide range of technologies, including Windows Operating Systems, Active Directory, Microsoft 365, virtualization platforms, and networking equipment. The role focuses on providing advanced troubleshooting, escalation support, and customer-focused IT solutions. The position offers the chance to work within a collaborative team cult

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Full-time

70k - 75k

Help Desk Analyst II

Pennsylvania

•

Today

Description Job Summary: We are seeking a skilled and customer-focused Level 2 Help Desk Technician to provide advanced technical support to end-users and ensure the smooth operation of IT systems. The ideal candidate will have strong troubleshooting abilities, a solid understanding of IT infrastructure, and the ability to resolve complex technical issues escalated from Level 1 support. Key Responsibilities: Respond to and resolve escalated technical support tickets in a timely and detail orien

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Full-time

USD 55,000.00 - 65,000.00 per year

Help Desk Analyst

Mechanicsburg, Pennsylvania

•

Today

The Leidos National Security Sector currently has an opening for a Help Desk Analyst to support our team in Mechanicsburg, PA. This is an exciting opportunity to use your experience helping with the ELMS mission. ELMS is the Accountable Property System of Record (APSR) for over 50 DoD agencies and Military Services. This individual will help ascertain the nature of the support request, resolve issues where possible, and escalate to the appropriate work group, when necessary. The Analyst will be

Full-time

USD 39,000.00 - 70,500.00 per year

Help Desk Technician

Coraopolis, Pennsylvania

•

Today

Job#: 2083282 Job Description: Job Description: Candidates would start training on a Mon-Fri 8am-5pm schedule (4-6 weeks) but once training has concluded they need to have flexibility to work any shift based on business need and other staffing changes. We go to great lengths to keep teammates on a more permanent shift, and limit changes to their schedule, but reserve the right to make adjustments as needed (applies to both FTE and contracted teammates). Core support hours for the Service Desk a

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Full-time

Help Desk Analyst

Harrisburg, Pennsylvania

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19d ago

Our government client is looking for an experienced Help Desk Analyst on an onsite 12+ months renewable contract role inHarrisburg, PA. # of positions: 2 Position- Help Desk Analyst Job Description: The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when necessary. There is no wiring, hooking up or unhooking anything, no remote access nothing

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Contract

Depends on Experience

IT Help Desk Manager

Remote

•

Today

Description & Requirements Maximus is seeking an IT Help Desk Manager to support work with a Health client remotely. The IT Help Desk Manager will leverage help desk operations to collect, analyze, and interpret end-user support data and service interactions. They will provide actionable insights and system improvement recommendations that support government IT modernization goals, ensuring alignment between user needs and technical solutions. This position requires the ability to obtain and mai

Full-time

USD 100,000.00 per year

Help Desk Supervisor - Remote US

Remote or Milwaukee, Wisconsin

•

Today

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Full-time

USD 48,400.00 - 69,200.00 per year

Deputy IT Help Desk Manager

Remote

•

Today

Description & Requirements Maximus is seeking a Deputy IT Help Desk Manager to support work with a Health client remotely. The Deputy IT Help Desk Manager will support the IT Help Desk Manager in leading the IT Help Desk team employees, including helpdesk support specialists. Manage internal and external timelines, coordinate and prioritize technical resources, and drive effective delivery. Recommend changes and improvements to processes and policies to optimize efficiency. Ensure IT team membe

Full-time

USD 78,000.00 per year

Help Desk Representative - Healthcare - Remote Wisconsin

Remote or Milwaukee, Wisconsin

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Help Desk Representative - Healthcare - Remote Wisconsin job contains positions associated with providing consultancy utili

Full-time

USD 29,100.00 - 41,600.00 per year

Help Desk Support- Tier I

Remote

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5d ago

Location: 100% remote Years Experience: 2+ years professional experience Education: Bachelor s Degree required Clearance: Applicants must be able to obtain and maintain a Secret security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Customer service focused with ability to provide accurate, timely, and professional resolution on all supported issues.Ability to diagnose and resolve technical

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Full-time

Depends on Experience

Service Desk Analyst, Remote

Remote or Hybrid in Los Angeles, California

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3d ago

A large Los Angeles healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent for a 6-month contract. The role can fully remote but must live within 50-100 miles of 90032. Must be available to work 3rd shift (11:00pm-7:30am). The hours will cover 3 shifts: 8am-4:30pm (1st), 3pm-1130pm (2nd), and 11pm-7:30am (3rd).Service Desk Agent I is responsible for supporting the end user community at the hospitals and clinic locations. This position will pro

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Contract

$25 - $27

Help Desk Analyst 10 a.m. – 7 p.m. M-F

Remote

•

Today

Overview GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Provide support from 10 a.m. - 7 p.m. ( Eastern Time) Mondays through Fridays except for Federal Holidays. Responsibilities The Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran Affairs. Resolution of help desk tickets received from the end users. Interacting with end users in a profess

Full-time

USD 50,000.00 - 60,000.00 per year

Helpdesk Manager

Remote

•

15d ago

Helpdesk Manager Remote

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Contract, Third Party

Depends on Experience

Help Desk Support

Remote

•

10d ago

Job Description:Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Purpose of Position/Summary: Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Demonstrate the capac

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Third Party, Contract

Depends on Experience

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Help desk jobs in Pennsylvania, USA