Help desk Jobs in Virginia

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Help Desk Manager

Data Intelligence LLC.

•

Quantico, Virginia, USA

Full-time

DI is looking for a Help Desk Managerin Quantico, Virginia. This is an onsite position **This position is contingent upon award of contract** Job Responsibilities: The CODIS Help Desk provides CODIS software application support to the worldwide CODIS Community. The Help Desk is available to provide CODIS-related technical advice and troubleshooting to supported configurations. The CODIS Help Desk is also responsible for helping laboratories with general IT issues that may affect CODIS.Provide
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Posted 5 days ago

IT Infrastructure/ Help Desk - Part Time (4 hrs Daily )

Oraapps Inc

•

Sterling, Virginia, USA

Contract

Job Title - IT Infrastructure/ Help Desk Part Time 4 hrs. Daily from 8 AM to 12 PM EST Contract Duration 6+ Months Onsite - Monday to Friday Location Sterling. VA Note - Students are encouraged to Apply Requirement Maintains strong focus on customer service to all clientsActs as a liaison between internal clients and all IT teams.Assists users with questions or problems.Helps in the implementation, installation, and operation of information and functional systems for the client.Interacts with
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Posted 23 hours ago | Updated 2 hours ago

Jr to mid level Help Desk Support - 100% remote but live near the area

Calance

•

Remote or Malvern, Pennsylvania, USA

Contract

Servicedesk Professional We need the technician in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for our staff, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and clinical application
Posted 1 day ago | Updated 4 hours ago

omputer Operator/ IT Operations Specialist/ IT Support Technician/ HelpDesk/ Computer Support Assistant

Pyramid Consulting, Inc.

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Richmond, Virginia, USA

Contract

Immediate need for a talented Computer Operator/ IT Operations Specialist/ IT Support Technician/ HelpDesk/ Computer Support Assistant. This is a 12+ months contract opportunity with long-term potential and is located in Richmond, VA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-71735 Pay Range: $20 - $22/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave
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Posted 12 days ago | Updated 4 days ago

Tier 1 Network Monitor/ Helpdesk

Apex Systems

•

Hampton, Virginia, USA

Full-time

Job#: 2075150 Job Description: The Network Engineer supports the 24x7 Operations of our clients enterprise network. The network monitor will work on a team responsible for the 24x& mission management and operations of the AF DCGS Enterprise Network. Apply Here: Please send your updated resume and availibility for a call to Emma at Title: Tier 1 Network Monitor Location: Hampton, VA (on-site) Type: 6 month contract to perm hire w/ client Schedule: 4, 10 hour shifts Mon-Thurs 7am-5pm or Thurs-S
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Posted 12 days ago | Updated 7 hours ago

Help Desk Analyst

BuddoBot

•

Quantico, Virginia, USA

Full-time

JOB DESCRIPTION Position: Help Desk Analyst Position Summary: The Help Desk Analyst supports internal and external customers, addressing computer systems, software, and hardware issues. This role involves managing incidents, problems, and service requests, collaborating with users and IT teams for unclassified and classified equipment. The candidate will be required to provide help desk support via phone, web interface, email, and in-person interactions. Additionally, the Help Desk Analyst wi
Posted 23 days ago

Help Desk Technician - TS/SCI

General Dynamics Information Technology

•

Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of
Posted 60+ days ago | Updated 1 hour ago

Help Desk Lead

Ariel Partners

•

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a skilled Help Desk Lead to oversee daily operations of a technical support team supporting a secure government program. The ideal candidate will have proven experience in team leadership, software troubleshooting, and user support within high-security environments. This role requires excellent communication, documentation skills, and familiarity with Microsoft Office tools and SharePoint. Experience with CODIS is strongly preferred. Key Re
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Posted 27 days ago

Help Desk Manager

Ariel Partners

•

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a seasoned Help Desk Manager to lead and oversee Tier 1 and Tier 2 support operations for a high-security government program. The ideal candidate will have extensive experience managing help desk teams, resolving technical issues, and maintaining high customer satisfaction in a fast-paced, mission-critical environment. This role requires a hands-on leader with strong troubleshooting expertise, superior communication skills, and experience w
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Posted 27 days ago

Help Desk Technical Support

Innova Solutions, Inc

•

Newport News, Virginia, USA

Contract

A client of Innova Solutions is immediately hiring a Help Desk Technical Support Position Type: Full time Contract Location: Newport News, VA 23607 Duration: 6+ Months As a Help Desk Technical Support, you will: Responsible for: Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.M
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Posted 26 days ago

Help Desk Analyst

Spar Information Systems

•

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba
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Posted 32 days ago | Updated 12 hours ago

Epic EMR Help Desk

Talent Groups

•

Remote

Contract

Note: Shift timings would be 11 to 8 pm CST (Only) Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience
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Posted 2 days ago

Help Desk Analyst

Rivi Consulting Group

•

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr
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Posted 60+ days ago | Updated 5 days ago

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

•

Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H
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Posted 60+ days ago | Updated 26 days ago

Help Desk Lead

Data Intelligence LLC.

•

Quantico, Virginia, USA

Full-time

DI is looking for a Help Desk Lead in Quantico, Virginia. This is an onsite position. Job Responsibilities The CODIS Help Desk provides CODIS software application support to the worldwide CODIS Community. The Help Desk is available to provide CODIS-related technical advice and troubleshooting to supported configurations. The CODIS Help Desk is also responsible for helping laboratories with general IT issues that may affect CODIS.Provide operations labor, support, and services to include a CODIS
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Posted 60+ days ago | Updated 10 days ago

Help Desk- Hybrid Washington D.C.

Motion Recruitment Partners, LLC

•

Arlington, Virginia, USA

Full-time

Help Desk As the Help Desk Technician, you'll be responsible for monitoring and updating IT support tickets for staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in Washington D.C. and will be 3-4 days onsite a week. This is a contract-to-hire position. What You Will Be Doing: Provide expert support for Office 365 and Micr
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Posted 10 days ago | Updated 3 hours ago

Corporate Help Desk Support

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Corporate Help Desk Support who will work with Health insurance/Benefits, Payroll, Onboarding, Human Resources and Time Entry. This role requires strong communication skills (verbal/written/interpersonal). REQUIREMENTS: * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote w
Posted 3 days ago | Updated 12 hours ago

Trilingual Helpdesk Technician I - Portuguese, Spanish, English

Stefanini

•

Remote

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 11 days ago | Updated moments ago

Bilingual Helpdesk Technician - French Canadian

Stefanini

•

Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 40 days ago | Updated moments ago

Helpdesk/Web Support Specialist

Randstad - Torc

•

Remote

Contract

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p
Posted 60+ days ago | Updated 4 days ago