Help desk Jobs in Virginia

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Help Desk Analyst III

Robert Half

•

Remote or Bayport, Minnesota, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to join our team. You will provide technical support and assistance to customers, ensuring their software, hardware, and computer systems function effectively. This position is ideal for someone who excels in troubleshooting, customer communication, and has a strong technical background. Responsibilities: Train team members on diagnosing and resolving technical issues effectively. Develop, revise, and maintain training manuals for hard
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Posted 21 hours ago | Updated 9 hours ago

Help Desk Technician

TEKsystems c/o Allegis Group

•

Hampton, Virginia, USA

Full-time

Description 4 roles open, Monday through Friday, 8:00 a.m. to 5:00 p.m. During the academic year (August through May), we also have a night shift. on-call evening and weekends. The IT Helpdesk Technician provides front-line support to faculty, staff, and students by responding to technical inquiries, resolving hardware and software issues, and maintaining user satisfaction. This role is instrumental in supporting the institution's mission of academic excellence and service, particularly in a cul
Posted 21 hours ago | Updated 9 hours ago

Help Desk III

Kforce Technology Staffing

•

Remote or Millburn, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client in Short Hills, NJ that is seeking a highly skilled and customer-focused Help Desk to provide advanced technical support to our user base, including internal staff, clients, customers, and partners. This role involves both remote and on-site support, with a focus on resolving complex hardware and software issues and ensuring a seamless user experience. Key Responsibilities: * Provide Tier 3 support for escalated technical issues via phone, email, and in-pe
Posted 22 hours ago | Updated 1 hour ago

Tier III Help Desk Specialist w/ Navy Trusted Agent

Mindbank Consulting Group

•

Arlington, Virginia, USA

Full-time

Please read the job description carefully before applying.Mindbank does not work with third parties.NOTE: This position has been filled. If you are interested in being considered for future, similar opportunities, please feel free to apply via Dice or submit your resume to If I have a position that matches with your skills and professional experience, I will reach out to you. Thanks! - Judy 6/26 Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3) with Mavy Tr
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Posted 8 days ago | Updated 6 days ago

Helpdesk Technician

Booz Allen Hamilton

•

Arlington, Virginia, USA

Full-time

Job Number: R0221585 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and
Posted 5 days ago | Updated 1 hour ago

Bilingual Helpdesk Technician - French Canadian

Stefanini

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Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 7 days ago | Updated moments ago

Helpdesk Technician I

Stefanini

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Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform
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Posted moments ago

Helpdesk Technician

Booz Allen Hamilton

•

Arlington, Virginia, USA

Full-time

Job Number: R0221573 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and
Posted 5 days ago | Updated 1 hour ago

Help Desk Technician

NuAxis LLC

•

Falls Church, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 1 day ago | Updated 11 hours ago

Help Desk Support Analyst

Techtriad Team - T3

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Remote

Contract

Help Desk Support Analyst Hartford, CT 3-6 Months For a qualified Help Desk Support role, candidates typically need a combination of technical skills, soft skills, and educational background. Here are the key requirements: Technical Skills: Basic understanding of computer hardware components (RAM, hard drives, processors, peripherals)Familiarity with common operating systems (Windows, macOS, basic Linux knowledge)Knowledge of standard software applications (Microsoft Office Suite, email clients
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Posted 1 day ago

Help Desk Analyst in Richmond, VA (Onsite) - 765647

Super Technology Solutions, Inc.

•

Richmond, Virginia, USA

Contract

One of our premier clients is looking for a Help Desk Analyst in Richmond, VA for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address. Roles and Responsibilities: Identify the root cause of problems and implement solutions by gathering and analyzing available information. Track incoming calls and email requests for assistance. Perform other duties as assigned. REQUIRED SKILLS: Advanced comp
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Posted 21 days ago

Help Desk Technician - TS/SCI

General Dynamics Information Technology

•

Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of
Posted 60+ days ago | Updated 23 hours ago

Tier 1 Network Monitor/ Helpdesk

Apex Systems

•

Hampton, Virginia, USA

Full-time

Job#: 2075150 Job Description: The Network Engineer supports the 24x7 Operations of our clients enterprise network. The network monitor will work on a team responsible for the 24x& mission management and operations of the AF DCGS Enterprise Network. Apply Here: Please send your updated resume and availability for a call to Trevor Jones at Title: Tier 1 Network Monitor Location: Hampton, VA (on-site) Type: 6 month contract to perm hire w/ client Schedule: 4, 10 hour shifts Mon-Thurs 7am-5pm or
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Posted 44 days ago | Updated moments ago

Help Desk Analyst

Spar Information Systems

•

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba
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Posted 60+ days ago | Updated 5 hours ago

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

•

Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H
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Posted 60+ days ago | Updated 22 days ago

EPIC EMR Help Desk

Talent Groups

•

Remote

Third Party, Contract

Role : EPIC EMR Help Desk Location: Minneapolis, MN Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)
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Posted 7 days ago

Help Desk- Hybrid Washington D.C.

Motion Recruitment Partners, LLC

•

Arlington, Virginia, USA

Full-time

Help Desk As the Help Desk Technician, you'll be responsible for monitoring and updating IT support tickets for staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in Washington D.C. and will be 3-4 days onsite a week. This is a contract-to-hire position. What You Will Be Doing: Provide expert support for Office 365 and Micr
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Posted 41 days ago | Updated 8 hours ago

Epic EMR Help Desk

Talent Groups

•

Remote

Full-time

Epic EMR Help Desk Remote Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred) IT awareness & Helpdesk tool experience
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Posted 6 days ago | Updated 22 hours ago

Epic EMR Help Desk

Talent Groups

•

Remote

Contract

Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience
Easy Apply
Posted 6 days ago

EMR Help Desk (Epic MyChart)

Talent Groups

•

Remote

Contract, Third Party

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift
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Posted 6 days ago | Updated 5 days ago