Help desk Jobs in Virginia

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Phone Support/ Helpdesk Support

Pyramid Consulting, Inc.

Richmond, VA, USA

Contract

Immediate need for a talented Phone Support/ Helpdesk Support.This is a 06+ months Contractopportunity with long-term potential and is located in Richmond, VA(Onsite).Please review the job description below and contact me ASAP if you are interested. Job ID: 23-50711 Pay Range: $15 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Note: Shift Time - 3 PM EST to Midnight inclu

Help Desk Analyst

Caresoft

Richmond, VA, USA

Contract

Title: Help Desk Analyst Location: Richmond, VA Duration: Long-term Responsibilities: Preliminary and second tier troubleshooting of Windows operating systems and all state standard software. Troubleshoots network connectivity issues through Windows Active Directory including unlocking accounts and changing passwords. Assists, trains and mentors internal customers and the end user community in technical matters associated with personal computer hardware, software and peripherals. Contacts a

Help Desk Technician, School of Law

University of Virginia

Charlottesville, VA, USA

Full-time

Description Help Desk Technician The University of Virginia School of Law seeks an entry-level Help Desk Technician to join the Law IT Team. The University of Virginia School of Law is consistently recognized as one of the top law schools in the country, with a dynamic and diverse faculty who excel in teaching, scholarship, and service. The environment at the Law School is both active and vibrant, with numerous faculty and student-organized events taking place year-round. The Law School takes p

Help Desk Technician, School of Law

University of Virginia

Charlottesville, VA, USA

Full-time

Description Help Desk Technician The University of Virginia School of Law seeks an entry-level Help Desk Technician to join the Law IT Team. The University of Virginia School of Law is consistently recognized as one of the top law schools in the country, with a dynamic and diverse faculty who excel in teaching, scholarship, and service. The environment at the Law School is both active and vibrant, with numerous faculty and student-organized events taking place year-round. The Law School takes p

Helpdesk Consultant

Apex Systems

Richmond, VA, USA

Full-time

Job#: 2000949 Job Description: ** If interested, please send resume to ** Service Desk Consultant -PERSONALITY -~2 years of experience -wide technical background -must be good with office, windows, printing -must be able to quickly identify if they are "lost" and is good with asking for help -"give me an example of a tough call, how were they able to get through" / "example of working with a tough customer" -5 days in the office to start, earn less days based on performance Service Desk Descri

Technical Helpdesk Lead

Apex Systems

Richmond, VA, USA

Full-time

Job#: 2005131 Job Description: ** If interested, please send resume to ** Apex Systems is seeking a Helpdesk Lead for a long term engagement. This is an outstanding opportunity for a someone highly skilled in IT phone support who is interested in a leadership career track. The role will entail 50% mentoring/leading, supporting helpdesk leadership to run the day to day operations of the team. Ideal candidates will have the following experience: 4-5 years of experience in technology customer su

IT Help Desk Analyst

University of Virginia

Charlottesville, VA, USA

Full-time

Description The University of Virginia Police Department is seeking an IT Help Desk Analyst 2. This position will be a full-time, onsite position and will be responsible for IT support of the Department. The position will require some overtime and will provide user support during off hours when normal IT staff are not present. Responsibilities include basic helpdesk support for staff, troubleshooting IT issues, maintaining inventory records, issuing new equipment, surplus old IT equipment, mai

Help Desk Support Analyst 3

University of Virginia

Charlottesville, VA, USA

Full-time

Description The School of Education and Human Development at the University of Virginia seeks to hire a Help Desk Support Analyst 3 employee to provide consultative and technical support services to faculty, staff and students to ensure timely problem resolution, system/data access and optimal system performance. They provide support for desktop, mobile computing, and client/server technology. Help Desk Support Analyst 3 employees are distinguished from IT Help Desk 2 employees by their fully d

IT Help Desk Analyst

University of Virginia

Charlottesville, VA, USA

Full-time

Description The University of Virginia Police Department is seeking an IT Help Desk Analyst 2. This position will be a full-time, onsite position and will be responsible for IT support of the Department. The position will require some overtime and will provide user support during off hours when normal IT staff are not present. Responsibilities include basic helpdesk support for staff, troubleshooting IT issues, maintaining inventory records, issuing new equipment, surplus old IT equipment, mai

Help Desk Support Analyst 3

University of Virginia

Charlottesville, VA, USA

Full-time

Description The School of Education and Human Development at the University of Virginia seeks to hire a Help Desk Support Analyst 3 employee to provide consultative and technical support services to faculty, staff and students to ensure timely problem resolution, system/data access and optimal system performance. They provide support for desktop, mobile computing, and client/server technology. Help Desk Support Analyst 3 employees are distinguished from IT Help Desk 2 employees by their fully d

Help Desk Analyst II

Robert Half

Norfolk, VA, USA

Full-time

Description Job Description: As a Tier 2 Help Desk Specialist , you will play a critical role in resolving complex technical issues, providing top-tier support to our clients, and contributing to our mission of delivering outstanding IT services. This position requires a strong understanding of IT systems, excellent problem-solving skills, and the ability to communicate effectively with clients and team members. Key Responsibilities: Provide expert-level troubleshooting and technical support t

IT Support/Help Desk Technician

Pivotal Solutions Inc

Fairfax, VA, USA

Full-time

IT Support/Help Desk Technician Essential Functions: Responsible for coordinating IT support requests (internally and with our IT Contractor) while documenting resolution steps and actions taken to assist in preventing similar problems from occurring in the futureWork with our staff, either face-to-face, via email, or over the telephone, to help set up technology and/or resolve issuesPerform maintenance on existing software programs, as required, to ensure that programs are working efficientlyC

Help Desk Support

Primesoft, Inc

McLean, VA, USA

Contract

Role: Help Desk Support Exp: 4+ Years Location: Mclean, VA (Onsite) Citizens Only MOI: Phone + Skype Skills Required: The Specialist Help Desk Support is a primary, technical subject knowledge expert with respect to providing clients and/or less experienced help desk analyst staff with the guidance, assistance, and support necessary to satisfy clients' inquiries, problems, or issues regarding systems applications and hardware and/or software installed or maintained by Client.Serve as a primary

IT Support Help Desk Technician (Junior)

The Consortium Inc

Washington, VA, USA

Contract

Job Description Provide ITIL Tier 1 and Tier 2-level technical support and assistance to computer users on-site for IT hardware and software support and maintenance, including expertise in hardware and software asset management and baseline configuration. Required Skills 3+ years experience in troubleshooting, break-and-fix, and maintenance for hardware/software computer and peripheral support in a Microsoft Windows environment, including imaging computers and software installation and deployme

IT Help Desk/Computer Operator

C2 Essentials

Richmond, VA, USA

Full-time

Maintain and return customers to normal IT Operations, as soon as possible, with the smallest possible impact on the business activity of the organizations end user(s). Shall provide local and remote Technical Support Services for end user support on the NIPRNET and SIPRNET for DLA users/customers/activities located in the defined service locations. RESPONSIBILITIES Ability to evaluate state-of-the-art computer hardware and software and its application to support specific requirements and to in

Mid Help Desk Engineer

Booz Allen Hamilton

Arlington, VA, USA

Full-time

Job Number: R0183106 Help Desk Engineer, Mid Key Role: Provide in-depth support and lead problem solving and implementation efforts for specific software and hardware for enterprise law enforcement customers in support of mission critical applications. Work as part of a dynamic team to manage service offerings, provide troubleshooting experience, and document best practices. Manage tickets and update best practices for program content management. Work independently with some guidance, and revie

Help Desk Technician - Active DOD Secret (Great Opportunity to become a Jr. Window Systems Administrator)

Prism, Inc.

Alexandria, VA, USA

Full-time

Join PRISM and become a Jr. Windows Image System Administrator! Are you a talented and motivated individual passionate about becoming a Windows imaging and system administrator? If so, we want to hear from you! PRISM is a leading IT professional services company seeking a Jr. Windows Image System Administrator to join our team. In this role, you will play a vital role in supporting our clients by: Performing technical planning, system integration, verification, and validationEvaluating alternati

IT Helpdesk Manager

Dogwood Management Partners, LLc

Fort Belvoir, VA, USA

Full-time

Dogwood Management Partners, a certified SDVOSB, is seeking an IT Helpdesk Manager for an important federal client in Fort Belvoir, VA. This full-time role offers a salary, plus excellent benefits. W2 hourly rate setup is also available. All candidates will be subject to a complete background check. No H1 visas or third parties please. Preferred Experience: CPA, PMP, and/or CDFM desired Position Requirements: Active DoD Secret Clearance4+ years of Oracle DAI experienceKnowledge of multiple Def

Secret Cleared - Help Desk Technician - D.C or NYC - $125K

Nigel Frank International

Arlington, VA, USA

Full-time

Secret Cleared - Help Desk Technician - D.C or NYC - $125K Your role will involve delivering technical assistance to Data Engineers within the Foundry ecosystem. You will play a vital role in ensuring that users across diverse customer bases can seamlessly integrate data for their applications. This entails close collaboration with product engineers, implementation teams, and fellow support engineers to address user queries swiftly and efficiently. You'll also be tasked with tackling unique cha

Help Desk Technician I - Morning Shift - (7:45am - 4:15pm); Tue-Sat

Red River Technology LLC

Chantilly, VA, USA

Full-time

Are you in search of boundless career prospects? Do you possess a growth-oriented mindset and thrive on taking initiative? If so, then Red River is the ideal destination for you! At Red River, we live by the mantra "Rock the Red." It serves as our guiding principle, urging us to surpass ordinary expectations, exert extra effort, exhibit our utmost capabilities, be present, and most importantly, enjoy the journey. We have seven core values that we live by. Collaboration - We value collaborat