Help desk Jobs in Virginia

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Help Desk Analyst

Resourcesoft, Inc.

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Remote

Contract

Requirements : 5 or more years of experience as Help Desk Analyst. Proficiency in Microsoft Office Suite (Excel, Access, Word, PowerPoint) Experience with distance support tools like conference calls and webinars Experience in government or public health environments Experience in documenting technical issues and resolutions Experience with scheduling tools, timesheet platforms (PeopleFluent, SharePoint) Excellent written and verbal communication skills Responsibilities: Provide helpdesk support
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Posted moments ago | Updated moments ago

CW - Help Desk Specialist

Robert Half

•

Richmond, Virginia, USA

Contract

Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This is a long-term contract position that requires a proactive individual with strong problem-solving skills and a passion for delivering excellent technical support. The ideal candidate will assist in diagnosing and resolving hardware and software issues, while maintaining high standards of professionalism and communication. Responsibilities: Diagnose and troubleshoot technical issues relat
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Posted 12 days ago | Updated 2 hours ago

Help Desk analyst::should have government experience::Need locals to PA

InfoPeople Corp

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Remote

Contract

Need locals to PA CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS Effectively and efficiently provide helpdesk supportAbility to quickly learn and become proficient with using a new computer systemUse complex technical training material and manuals to diagnose citizen and end-user issuesUse distance communication methods including conference call and webinar toolsDevelop specific goals and plans to prioritize, organize, and accomplish workEstablish short-term and long-term objectives and specify t
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Posted 4 days ago | Updated 4 days ago

Help Desk Specialist

Robert Half

•

Richmond, Virginia, USA

Contract

Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This long-term contract position offers an exciting opportunity to support and troubleshoot IT hardware and software issues while contributing to the overall efficiency of our technology services. The ideal candidate will bring strong problem-solving skills, technical expertise, and a collaborative mindset to ensure the seamless resolution of technical challenges. Responsibilities: Diagnose a
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Posted 12 days ago | Updated 2 hours ago

Help Desk Analyst

BuddoBot

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Quantico, Virginia, USA

Full-time

JOB DESCRIPTION Position: Help Desk Analyst Position Summary: The Help Desk Analyst supports internal and external customers, addressing computer systems, software, and hardware issues. This role involves managing incidents, problems, and service requests, collaborating with users and IT teams for unclassified and classified equipment. The candidate will be required to provide help desk support via phone, web interface, email, and in-person interactions. Additionally, the Help Desk Analyst wi
Posted 10 days ago

Help Desk Lead

Ariel Partners

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Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a skilled Help Desk Lead to oversee daily operations of a technical support team supporting a secure government program. The ideal candidate will have proven experience in team leadership, software troubleshooting, and user support within high-security environments. This role requires excellent communication, documentation skills, and familiarity with Microsoft Office tools and SharePoint. Experience with CODIS is strongly preferred. Key Re
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Posted 14 days ago

Help Desk Technical Support

Innova Solutions, Inc

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Newport News, Virginia, USA

Contract

A client of Innova Solutions is immediately hiring a Help Desk Technical Support Position Type: Full time Contract Location: Newport News, VA 23607 Duration: 6+ Months As a Help Desk Technical Support, you will: Responsible for: Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.M
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Posted 13 days ago

Help Desk Manager

Ariel Partners

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Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a seasoned Help Desk Manager to lead and oversee Tier 1 and Tier 2 support operations for a high-security government program. The ideal candidate will have extensive experience managing help desk teams, resolving technical issues, and maintaining high customer satisfaction in a fast-paced, mission-critical environment. This role requires a hands-on leader with strong troubleshooting expertise, superior communication skills, and experience w
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Posted 14 days ago

Tier 1 Network Monitor/ Helpdesk

Apex Systems

•

Hampton, Virginia, USA

Full-time

Job#: 2074361 Job Description: The Network Engineering team supports the Air Forces' Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center (DOC). Specifically, you will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. Task: Network Monitoring/Help Desk Support Subtasks. Conduct fault management to detect, isolate, and correct abnormal network and information processing system compone
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Posted 5 days ago | Updated 6 hours ago

Help Desk Analyst

Spar Information Systems

•

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba
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Posted 19 days ago | Updated 1 day ago

Junior Helpdesk Specialist

Chenega MIOS

•

Springfield, Virginia, USA

Full-time

Req ID: 36116 Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your care
Posted 5 days ago | Updated 3 hours ago

Desktop Support Technician

Enterprise Horizon Consulting Group

•

Norfolk, Virginia, USA

Contract

Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migra
Posted 10 days ago | Updated 2 days ago

Helpdesk Tier 1

Apex Systems

•

Richmond, Virginia, USA

Full-time

Job#: 2070006 Job Description: End User Support Engineer - Richmond, VA (Hybrid) For any applications, please send resumes to ** JOB FUNCTIONS Key responsibilities Provides first and second-line support. The incumbent will provide support, to end users at all Company facilities and remote employees nationwide, by maintaining a "customer first" attitude to ensure customer/end user satisfaction. All issues will be tracked to resolution.Evaluate incoming requests for assistance, identifying affe
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Posted 24 days ago | Updated 6 hours ago

Help Desk Analyst

Rivi Consulting Group

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Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr
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Posted 60+ days ago | Updated 17 days ago

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

•

Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H
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Posted 60+ days ago | Updated 13 days ago

Help Desk Tier 1

QCI/Quandrant, Inc.

•

Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Active Top Secret clearance is required 1 5 years of Help Desk Tier II experience 1 5 years of installing, maintaining, repairing desktop operating systems 1 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers. Security +CE is nice to have but not required Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push
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Posted 60+ days ago | Updated 13 days ago

Help Desk Analyst - Local to PA

Morph Enterprise LLC

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Remote

Contract

Help Desk Analyst Harrisburg, PA Remote Position PA local only OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The contractor will work directly with the registry supervisor, manager, registry specialists, and other contracted staff of the PIERS team during this assignment. Generally, the contr
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Posted 4 days ago

Help Desk Technician

Hirekeyz

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Remote or Bristol, Rhode Island, USA

Contract

Job Title: Help Desk Technician Location: Bristol, RI (On-site at various Town facilities and remote as needed) Duration: Long Term Contract Job Summary: The Help Desk Technician provides first-line technical support to Town of Bristol staff across multiple departments, handling hardware, software, and network issues via remote, email, and on-site support. This role manages an online ticketing system and ensures prompt resolution of user issues during normal business hours. Key Responsibilities:
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Posted 2 days ago | Updated 2 days ago

Help Desk Analyst - HDA3 A4 SC3

Open IT Labs LLC

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Remote

Third Party, Contract

REMOTE - CANDIDATES LIVING IN MAX. 1-2 HOUR S DRIVING DISTANCE FROM HARRIBURG, PA & WORK ONSITE AS NEEDED JD: Title: Help Desk Analyst - HDA3 A4 SC3 . Job# 764021 Client: State of PA, Harrisburg, PA Rate: $25/hour on C2C or $18/hour on W2 OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The con
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Posted 4 days ago | Updated 2 days ago

Help Desk Analyst

Dunhill Professional Search

•

Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and
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Posted 26 days ago | Updated 2 hours ago