Helpdesk Administrator Jobs in Pennsylvania

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Helpdesk Administrator

Motion Recruitment Partners, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

An automation firm that partners with some of the biggest robotics brands and Fortune 500 businesses, is seeking a helpdesk administrator on a contract basis. In this position, you'll be handling 30 internal user needs, setting up new PCs, changing passwords, managing Google Suite accounts, and providing level 1 desktop assistance in a mixed Windows and Linux environment. They are seeking a person who can assist users with different demands and who possesses a good technical grasp. In this helpd
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Posted 60+ days ago | Updated 8 hours ago

Helpdesk Administrator

Motion Recruitment Partners, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Helpdesk Administrator An automation company, in Philadelphia, that works with some of the largest brand names in robotics and fortune 500 companies, is looking to hire a Helpdesk administrator on a contract basis. In this role you will be doing level 1 desktop support in a mixed Windows and Linux environment, setting up new computers, password resets, managing accounts in google suite, and supporting their 30 internal users. The client is looking for someone with a strong technical understandin
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Posted 60+ days ago | Updated 8 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 2 days ago | Updated 19 hours ago

Help Desk Analyst

Randstad Digital

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Mechanicsburg, Pennsylvania, USA

Full-time

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Mic
Posted 1 day ago | Updated 9 hours ago

Help Desk Representative

Innova Solutions, Inc

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Cranberry Township, Pennsylvania, USA

Full-time

Innova Solutions is immediately hiring for a Help Desk Representative Position type: Fulltime/Contract Location: Cranberry Township, PA - 16066 Duration: 04 Months Shift: Mon-Fri 7:00am-4:00pm. Hybrid Role (3 Days in Office, 2 Days Remote) As a Help Desk Representative you will: Provides support to end users and IT systems on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, emails, and personnel requests for technical support.Performs pro-a
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Posted 28 days ago

IT Help Desk/ Desktop/ IT Support / Field Tech

Beacon Hill Staffing Group

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Pittsburgh, Pennsylvania, USA

Contract

Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh area. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please or copy and paste the following link int
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Posted 7 days ago | Updated 1 hour ago

IT Help Desk/ Desktop/ IT Support / Field Tech

Beacon Hill Staffing Group

•

Pittsburgh, Pennsylvania, USA

Contract

Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh area. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please or copy and paste the following link int
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Posted 7 days ago | Updated 1 hour ago

NOC Technician / Support Technician / Help Desk

DVI Technologies, Inc.

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Pittsburgh, Pennsylvania, USA

Contract

Role :NOC Technician / Support Technician / Help Desk Location : Pittsburgh , PA DQE Network operations center (NOC) technicians have three primary responsibilities: Tier 1 support for all calls to DQE call center and support requests placed online. Proactive network monitoring Manage trouble ticket queue. NOC technicians provide tier 1 technical support for calls to the DQE call center and support requests submitted online. NOC technicians will be responsible for collecting all pertinent info
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Posted 28 days ago | Updated 18 hours ago

Helpdesk Technician

APN Software Services, Inc

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Murrysville, Pennsylvania, USA

Full-time

Title: Product Support Representative Software Support Services Location: Murrysville, PA Duration: 6 months contract to start Description: Details: Rotating schedule, 8am-8pm to be discussed during interview process Client-facing role, drug screen required Hybrid role, candidates must be able to be onsite at 1010 Murry Ridge Ln. Murrysville, PA on a regular cadence TBD by hiring manager in the interview process Position contains ~50% technical experience and 50% customer service exp, please en
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Posted 37 days ago | Updated 2 days ago

Support Analyst

Zachary Piper Solutions, LLC

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Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Support Analyst to join an petrochemical organization based out of southern Philadelphia. This is a full-time, onsite position. Essential Duties of the Support Analyst: Desktop/application supportInstall, configure VoIP devicesHandle internal, Tier I tickets Qualifications of the Support Analyst: 2-3 years Help Desk/ Desktop Support ExperienceA+, Network + certifications are a plusDesire to learn and grow in careerCandidate must pass a drug screen and backgroun
Posted 5 days ago | Updated 10 hours ago

Desktop Support Specialist II

Motion Recruitment Partners, LLC

•

Exton, Pennsylvania, USA

Full-time

A Biotech company is looking to bring on a Desktop Support Specialist II. This role will have you supporting end users, assisting on projects and large installations. This role is onsite 5 days a week in Exton PA. In this role you will need experience with overall desktop support of software and hardware, have experience working within a Windows and AWS environment. Having server migration experience is a very big plus in this role, and prior experience managing a helpdesk and manning the phones
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Posted 8 hours ago

IT Help Desk

Akkodis

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Erie, Pennsylvania, USA

Full-time

Akkodis is partnering with a Fortune 500 company in Erie, PA, recruiting customer service-oriented candidates to provide technical support in their state-of-the-art call center. Technical support will include troubleshooting hardware, OEM software, and proprietary client software. Pay Rate: $17 per hour The IT Help Desk Technician requires candidates to have a high level of customer service and a tech savvy nature, as well as the ability to communicate proficiently over the phone. Candidates wi
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Posted 55 days ago | Updated 9 hours ago

Helpdesk Support Specialist

Mitchell Martin, Inc.

•

Audubon, Pennsylvania, USA

Full-time, Contract

Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an Helpdesk Support SpecialistLocation: Audubon, PA Type: Full-TimePosition Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for Network and Software related issues. The individual is responsible for problem analysis, documentation, resolution and escalation.Essential Func
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Posted 37 days ago | Updated 9 hours ago

Helpdesk (iPad/IPhone) Support

Zachary Piper Solutions, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Help Desk Analyst on-site in the Radnor/Wayne area of PA . Responsibilities for the Helpdesk Analyst: Provide end-user support on-site resolving Hardware and Software issues Work with Microsoft products including 365/Azure Active Directory Provide support for outbound Sales Reps troubleshooting their iPads and iPhones Remotely Ability to setup workstations and assists in A/V troubleshooting and support Ability to work 5 Days a week on-site Qualifications for
Posted 60+ days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

•

State College, Pennsylvania, USA

Contract

Description We are offering a contract position for a dedicated Help Desk Analyst I in State College, Pennsylvania. In this role, you will be providing essential support for Office 365, managing tickets, providing remote end-user support, troubleshooting printers, and handling password resets. This role is integral in ensuring smooth operation within our organization. This role is 60-70% remote and 30-35% on-site. Responsibilities: Provide comprehensive support for Office 365, ensuring smooth op
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Posted 19 days ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

•

Pittsburgh, Pennsylvania, USA

Contract

Description We are in the process of hiring a Help Desk Analyst based in Pittsburgh, Pennsylvania, 15227, United States. This role involves providing technical assistance to both on-site and off-site employees via various communication channels such as calls, emails, instant messages, or tickets. The Help Desk Analyst will be responsible for documentation, resolution, or escalation of any technical issues that arise. This role also entails assisting in basic hardware and software installations.
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Posted 7 days ago | Updated 9 hours ago

Service Desk Analyst

Maximus, Inc.

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Pittsburgh, Pennsylvania, USA

Full-time

Description & Requirements Maximus is seeking a Service Desk Analyst that will provide first line support for our customers. They will follow standard processes and be required to document and resolve technical issues relating to hardware, software or general computer usage. Must have the ability to communicate in a positive manner and build trustful relationships with coworkers, customers, and management to create an effective "team" working environment. The Service Desk Analyst position is res
Posted 26 days ago | Updated 8 hours ago

Hybrid Senior Network Engineer

Jobot

•

Bethel Park, Pennsylvania, USA

Full-time

Senior Network Engineer Opportunity with Manufacturing Firm - Hybrid, Strong Pay, EXCELLENT Benefits, 401k match !! This Jobot Job is hosted by: Matt Gennari Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $120,000 - $150,000 per year A bit about us: Fast growing Manufacturing company based out of Canonsburg, PA/greater Pittsburgh area is seeking a Network Engineer with strong Cisco, routing, networking experience. This is a hybrid position
Posted 21 hours ago | Updated 9 hours ago

SUPERVISORY PHYSICAL SCIENTIST

USAJOBS

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Fairview, Pennsylvania, USA

Full-time

Duties As a Supervisory Physical Scientist within the Pennsylvania Water Science Center, some of your specific duties will include: Plan, design, schedule, and supervise the activities of employees and student interns engaged in water-quality monitoring data and sample collection, data management, analyses, and reporting activities for the New Cumberland Office of the Science Center. Promote and maintain cooperator relations with USGS programs, and local, State, and other Federal agencies conce
Posted 16 days ago | Updated 4 days ago

Help Desk Analyst II

Robert Half

•

Reading, Pennsylvania, USA

Full-time

Description Responsibilities: Deliver second-tier support via desk-side, remote, and on-site office assistance. Monitor recurring tickets to identify emerging trends and common issues. Collaborate with Technical Account Managers to resolve escalated customer concerns. Generate new knowledge base entries to enhance first-line issue resolution rates. Adhere to established protocols for managing incidents and fulfilling requests. Offer guidance and support for addressing escalated service matters.
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Posted 13 days ago | Updated 9 hours ago