Helpdesk Analyst Jobs

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Helpdesk Systems Analyst

Dahl Consulting

Cold Spring, Minnesota, USA

Full-time

Helpdesk Systems Analyst (JD Edwards) Full-time, Direct-hire 100% onsite in Cold Spring, MN Salary range:$62k to $74k DOE with full benefits, profit sharing Dahl is partnering with a leader in natural stone and bronze fabrication with 120 years history! JOB SUMMARY: The Helpdesk Systems Analyst will support users for JD Edwards EnterpriseOne (ERP). You will analyze user requirements, procedures, and problems to automate processing and improve existing computer systems. Responsibilities include:

Help Desk Analyst

TEKsystems c/o Allegis Group

Milwaukee, Wisconsin, USA

Full-time

Are you looking for an opportunity to excel in your career? We have just the right position for you! We are in search of a Technical Support Analyst to join our team. This is a chance for you to establish your career in the IT support industry and get your foot in the door. As a Technical Support Analyst, you will provide technical support to customers through our contact center. Your role will involve troubleshooting hardware issues, custom and commercial software, and connectivity issues while

Help Desk Analyst

Robert Half

Redmond, Washington, USA

Full-time

Description Robert Half is searching for a Help Desk Analyst for a hospitality client. This is an onsite position in Redmond, Washington! You will be responsible for maintaining IT systems, handling ENS call system maintenance, cable/CCTV, telephone, MFP copiers, and AV conference systems. This role offers a contract to hire employment opportunity. Responsibilities: Provide direct and remote end-user hardware and software support Maintain IT systems including ENS call system, cable/CCTV, telep

Help Desk Analyst II

Robert Half

Chicago, Illinois, USA

Contract

Description We are looking for a Help Desk Analyst II to join our team in the construction industry, based in Chicago, Illinois. This role will primarily focus on providing technical assistance and support to our team, helping to resolve hardware and software issues. You will also be responsible for coaching team members and troubleshooting a variety of tech problems. Responsibilities: Provide PC hardware and software support to team members Communicate effectively with team members to understa

Helpdesk Analyst - 3rd Shift

TEKsystems c/o Allegis Group

Holland, Michigan, USA

Full-time

Description: Our client in Holland, MI is hiring for a level 1 support helpdesk analyst to support 3rd shift operations. We are looking for someone to cover the night shift supporting end-users in different time zones. This person will be the only on-site resource acting as first line of defense. Responsible for handling 10-15 calls/night while doing ticket work. Issues include password resets, software troubleshooting, managing ticket queue (Remedy), account creation. Providing phone & email s

Help Desk Analyst II

Robert Half

Rockford, Michigan, USA

Contract

Description We are offering an opportunity for a Help Desk Analyst II to join our team in the manufacturing industry, based in ROCKFORD, Michigan. You will be responsible for providing second-level technical support, including troubleshooting hardware and software issues, managing databases, and using various technologies such as Citrix, Lotus Notes, and Microsoft Active Directory. This role offers a contract-to-hire employment opportunity. Responsibilities: Provide second-level support to end

Helpdesk Analyst - 3rd Shift

TEKsystems c/o Allegis Group

Holland, Michigan, USA

Full-time

Description: We are looking for someone to cover the night shift supporting end-users in different time zones. This person will be the only on-site resource acting as first line of defense. Level 1 support.. 10-15 calls/night while doing ticket work. Password resets, software troubleshooting, managing ticket queue (Remedy), account creation. Phone & Email support. Remedy ITSM (will be moving to ServiceNow in the future), Windows environment. *Looking for someone eager and willing to learn/advanc

Help Desk Analyst- Madison, WI (ONSITE FROM DAY 1)

Information Resource Group, Inc.

Madison, Wisconsin, USA

Third Party, Contract

Title: Help Desk Analyst Location: Madison, WI (ONSITE FROM DAY 1) Duration: 6 Months (Possibility of extension) REQUIRED SKILLS: At least 6 years' experience in the following: Ability to independently perform root cause analysis and issue resolution of complex IT issues related to client's hardware and software (e.g., Lenovo Laptops, Apple iPhones, MS Windows, M365). Effective and professional communication and interpersonal skills when dealing with a variety of customers including executive

Help Desk Analyst (Night Shift 8pm-6:30am Th-Sun)

DMI

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a

Helpdesk Analyst

TEKsystems c/o Allegis Group

Baltimore, Maryland, USA

Full-time

Our client is hiring a Helpdesk technician to work onsite in Baltimore, MD. They will be using Connectwise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues they could not solve over the phone

IT helpdesk support/ Analyst (MacOS, iOS, Customer Service, Problem Solving, Technical Troubloeshooting, Helpdesk)

Fervorly

Elk Grove, California, USA

Contract

Key Qualifications Motivation and ability to work as part of a distributed team Good interpersonal communications and customer service skills Excellent English-language oral and written communications skills Excellent telephone and email etiquette Excellent time management and multi-tasking skills Flexibility and adaptability to thrive in a dynamic, highly-demanding, constantly changing environment Ability to maintain composure and customer-service focus in stressful situations Strong tro

Help Desk Analyst

Fast Tracking Solutions

Rochester, New York, USA

Contract

** This is a 6-month Contract-To-Hire opportunity** Benefits provided for the contract portion of this role include: Excellus BCBS Medical & Vision insurance, accrued PTO, paid holidays. Job Overview: We are seeking a Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support and assistance to end-users. This is an excellent opportunity for someone with strong analytical and problem-solving skills, as well as a passion for customer servic

Help Desk Analyst I / IT Desktop Support

Mindpool Technologies Inc

Paramus, New Jersey, USA

Contract

Description: Required Certification / Licenses / Training - Microsoft certification desirable - ITIL desirable Work Environment. Position Purpose: Provide a brief description as to the primary purpose of this job (no more than three to five sentences). Provide support and complex problem resolution to Veolia North America (and related companies) All Segment clients for computer systems, communications devices, mobile devices, network connections, software applications. These clients are geogra

Help Desk Analyst

Robert Half

Midland, Texas, USA

Full-time

Description We are inviting applications for a strategic and detail-oriented Help Desk Analyst in the retail industry, based in Midland, Texas. The successful candidate will play a crucial role in managing IT projects, troubleshooting software and hardware issues, and supporting our mobile applications, among other responsibilities. Responsibilities: Receive, analyze, and respond to service requests via various channels such as phone line and email ticketing system. Troubleshoot software and ha

Help Desk Analyst

Robert Half

Oklahoma City, Oklahoma, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst in Oklahoma City, Oklahoma. This role involves providing essential technical assistance to end-users within our organization and troubleshooting basic IT issues. This is an onsite role and will involve direct interaction with various hardware and software systems. Responsibilities: Assist with basic user account management, including password resets and access requests for end-users. Troubleshoot and r

Engineering - ETO Senior Client Services - Partner Helpdesk Analyst

HonorVet Technologies

Salt Lake City, Utah, USA

Contract

Position : Engineering - ETO Senior Client Services - Partner Helpdesk Analyst Location : Salt Lake City, UT, USA Job Description: Duties: This role requires ~1 weekend a ~month availability WEEKLY Schedules Monday-Friday 6:00AM to 2:30PM 9:30AM to 6:00PM WEEKEND Schedules - Monday/Tuesday and Saturday/Sunday - 4 days at 10 hours per day: 6:00AM to 4:30PM 8:30AM to 7:00PM This role requires 100% onsite availablility. 5 days in office. YOUR IMPACT The Senior Service Desk team provides the hi

Help Desk Analyst II

Robert Half

Reading, Pennsylvania, USA

Full-time

Description Responsibilities: Deliver second-tier support via desk-side, remote, and on-site office assistance. Monitor recurring tickets to identify emerging trends and common issues. Collaborate with Technical Account Managers to resolve escalated customer concerns. Generate new knowledge base entries to enhance first-line issue resolution rates. Adhere to established protocols for managing incidents and fulfilling requests. Offer guidance and support for addressing escalated service matters.

Help Desk Analyst

Robert Half

Pleasanton, California, USA

Full-time

Description We are on the search for a Help Desk Analyst II to join a team based in Pleasanton, California. In this role, you will be the first point of contact for employees experiencing IT issues, ensuring efficient resolution and high levels of customer satisfaction. You will also be responsible for the installation, monitoring, and maintenance of user workstations, operating systems, and applications. This role offers a contract to hire employment opportunity. Responsibilities: Address inte

Help Desk Analyst

Robert Half

Colorado Springs, Colorado, USA

Contract

Description We are in search of a proactive Help Desk Analyst to join our team, located in Colorado Springs, Colorado. As a Help Desk Analyst, you will be instrumental in providing technical support to internal users, managing Active Directory accounts, and maintaining hardware components. This role offers a short term contract employment opportunity. Responsibilities: Provide technical assistance and support for incoming queries related to computer systems, software, hardware, and network infr

Help Desk Analyst

SHI International Corporation

Austin, Texas, USA

Full-time

Job Summary The Help Desk Analyst's purpose is to provide a single point of contact for SHI's desktop end-user environment for information technology related problems. This position will be responsible for incident and problem management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service to SHI's employees and apply necessary troubleshooting techniques to resolve technical issues. This position reports to the Service Desk Manager and is perform