Helpdesk Analyst Jobs

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Helpdesk Analyst

Bayside Solutions

•

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $52,000 - $62,400 per year Location: Dublin, CA - Onsite Role Job Summary: This Helpdesk Technician position focuses on telephone support for corporate users, distribution center users, and retail store employees. We require someone flexible and able to work various shifts during a Monday to Friday work week. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email re
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Posted 3 hours ago

Help desk analyst

Serenity Info Tech, Inc.

•

Golden, Colorado, USA

Third Party, Contract

Hi Title: Help Desk Analyst Location: Golden, Colorado Job Description: Full-time professional work experience in Business and/or Information Technology. May require an associate degree in a related area and at least 6 year or equivalent experience in the field or in a related area. Substitutions: Accredited college training may substitute for the required work experience, with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is r
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Posted 9 hours ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

•

Phoenix, Arizona, USA

Contract

Description We are seeking a dedicated Help Desk Analyst to join our service industry team in Phoenix, Arizona. In this role, you will provide help desk support, resolve end-user problems, and maintain enterprise resources. This role will also require you to monitor, respond and resolve incidents in our ticketing system while ensuring all performance metrics are met. Responsibilities: Provide help desk support and resolve problems to the end user's satisfaction. Maintain and support enterprise
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Posted 1 day ago | Updated 4 hours ago

Help Desk Analyst I

Robert Half

•

State College, Pennsylvania, USA

Contract

Description We are offering a contract position for a dedicated Help Desk Analyst I in State College, Pennsylvania. In this role, you will be providing essential support for Office 365, managing tickets, providing remote end-user support, troubleshooting printers, and handling password resets. This role is integral in ensuring smooth operation within our organization. This role is 60-70% remote and 30-35% on-site. Responsibilities: Provide comprehensive support for Office 365, ensuring smooth op
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Posted 4 hours ago

Help Desk Analyst II

Robert Half

•

Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne
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Posted 1 day ago | Updated 4 hours ago

Help Desk Analyst II

Robert Half

•

Alexandria, Virginia, USA

Full-time

Description We are in search of a skilled Help Desk Analyst II in the Higher Education sector, based in Alexandria, Virginia. In this role, you will become an integral part of our technology team, dedicating your expertise to ensure that our users can effectively utilize our systems and tools to achieve their objectives. This role offers a contract to hire employment opportunity and requires proficiency in Citrix Technologies, Database, and EO/IR systems. Responsibilities: Ensure users have acce
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Posted 4 hours ago

Partner Helpdesk Analyst

Software Guidance & Assistance

•

Draper, Utah, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Partner Helpdesk Analyst for a Contract assignment with one of our premier Financial Services clients in Salt Lake City, UT. Our Client's Senior Service Desk team provides the highest level of technical support to the top executives of the firm globally operating 24/7 and 365 days a year. The team works in a high paced environment and collaborates with various teams globally to provide in and out of office technical support for
Posted 2 days ago | Updated 5 hours ago

Help Desk Analyst

Saicon Consultants Inc.

•

Atlanta, Georgia, USA

Contract

Requisition Title: HelpDesk Representative Tier 1 Location: Remote (Atlanta, GA should visit for training and certification) Duration 6+ Months Experience: A minimum of one-year prior Support Center experience Experience in a call center-like environment HDI Support Center Analyst Certification preferred. Must be willing to achieve certification within first year of employment Metrics Listed below are the key metrics that will be used to measure success of this role: Customer Satisfaction Ticke
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Posted 3 days ago

Help Desk Analyst

Robert Half

•

San Antonio, Texas, USA

Full-time

Description We are seeking a Help Desk Analyst in the manufacturing industry, based in San Antonio, Texas. This role offers a contract to permanent employment opportunity and involves providing both onsite and remote technical support to end users. As a Help Desk Analyst, you will be expected to field incoming help requests, prioritize issues based on business needs, and work collaboratively with team members to resolve hardware and software related user issues. Responsibilities: Provide onsite
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Posted 3 days ago | Updated 4 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Beloit, Wisconsin, USA

Full-time

Description: We have an open position for a Help Desk Analyst located in Beloit, WI. The primary responsibility of this role is to assist end-users with technical issues related to computer hardware, software, and Windows 10. The Help Desk Analyst will also troubleshoot issues related to printers, network, mobile devices, password resets, and any other IT-related issues. Additionally, the candidate will be responsible for updating technical documentation. This role requires strong customer serv
Posted 3 days ago | Updated 3 hours ago

Help Desk Analyst II

Robert Half

•

Fitchburg, Wisconsin, USA

Full-time

Description We are offering a contract to hire employment opportunity for a meticulous Help Desk Analyst II in Fitchburg, Wisconsin. This role involves providing support to MacOS and Linux systems, utilizing Zendesk and other ticketing systems for problem-solving, and maintaining a customer-focused approach to ensure high customer satisfaction. Responsibilities: Provide support for MacOS and Linux systems, troubleshooting issues and ensuring systems run smoothly Utilize Zendesk and other ticket
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Posted 3 days ago | Updated 4 hours ago

Help Desk Analyst

Robert Half

•

Beverly, Massachusetts, USA

Full-time

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Hi Tech Engineering field. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Beverly, Massachusetts, the Help Des
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Posted 7 days ago | Updated 3 hours ago

Help Desk Analyst I

Robert Half

•

Syracuse, New York, USA

Full-time

Description If an innovative and fast-paced work environment sounds exciting, Robert Half might have the Help Desk Analyst job for you. This is a great job for a creative with a talent for solving both routine and unique problems. Candidates who can support local and field users in a highly visible role that has a positive impact on both the department and the company will be a good fit for this position. Located in Syracuse, New York, the Help Desk Analyst opportunity is a permanent role. Your
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Posted 7 days ago | Updated 3 hours ago

Help Desk Analyst/Systems Admin Lead

Deloitte

•

Colorado Springs, Colorado, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati
Posted 8 days ago | Updated 6 hours ago

Help Desk Analyst

DMI

•

Dallas, Texas, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 9 days ago | Updated 4 hours ago

Help Desk Analyst I

Robert Half

•

San Antonio, Texas, USA

Contract

Description We are searching for a proactive Help Desk Analyst I to add to our team in San Antonio, Texas. This role will primarily focus on providing technical assistance to local and field users in a dynamic work environment. You will be responsible for responding to technical help tickets, providing IT support for various applications, and proposing solutions to recurring technical issues. Responsibilities: Responding promptly to technical help tickets submitted through various channels. Pro
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Posted 3 days ago | Updated 4 hours ago

Help Desk Analyst(Mid-Level)

Deloitte

•

Colorado Springs, Colorado, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati
Posted 8 days ago | Updated 6 hours ago

Help Desk Analyst

Robert Half

•

Las Vegas, Nevada, USA

Full-time

Description Robert Half is looking for a Help Desk Analyst to contribute to a dynamic and fast-paced environment. If you possess robust problem-solving abilities and are enthusiastic about driving impactful change within an organization, this role might be the perfect fit for you. The opportunity for a Help Desk Analyst is based in Las Vegas, Nevada, and entails a long-term contract commitment. Evening and overnight shifts available. Job Description: In the role of a Help Desk Support Agent, y
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Posted 9 days ago | Updated 3 hours ago

Help Desk Analyst - Golden, CO (Hybrid)

Vector Consulting, Inc

•

Golden, Colorado, USA

Contract

Our government client is looking for an experienced Help Desk Analyst on a hybrid 6+ months contract opportunity in Golden, CO. Position: Help Desk Analyst Note: Candidate must be local. Must be available for In person interview. Must be able to work from home on Fridays. Must be able to take CJIS certification training/exam. Job Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and per
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Posted 9 days ago

Help Desk Analyst II

Robert Half

•

Cheektowaga, New York, USA

Full-time

Description Robert Half is looking for Help Desk Analysts like you to join our team! The ideal candidate for this position has a can-do attitude and is looking to be part of a highly motivated team. This Service Desk Analyst job might be for you if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. The perfect candidate for this job will be able to create knowledge articles and arrange training for other Service Desk Analysts
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Posted 15 days ago | Updated 4 hours ago