Helpdesk Analyst Jobs in Dallas, TX

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Help Desk Analyst

DMI

Dallas, Texas, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a

Help Desk Analyst

Robert Half

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

IT Technical Support

InfiCare Technologies

Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: Full Time/ Permanen Note: This will be X00% onsite role (M-F). Shift timing for our team will be X:XX am to XX:XX need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win X0, Win X00X, Win X012, WESX Active directory, Group policy, DHCP, DNS. Microsoft SCCM X012 Sever Manage

IT Technical Support

InfiCare Technologies

Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: 6-8 Months Contract with Possibility of Hiring Full Time. Note: This will be 100% onsite role (M-F). Shift timing for our team will be 8:30 am to 17:30 need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win 10, Win 2008, Win 2012, WES8 Active directory, Group policy, DHCP,

Help Desk Specialist

Motion Recruitment Partners, LLC

Irving, Texas, USA

Full-time

Job Description Our Client, a leading Home Health company is looking for a Help Desk Analyst for their team. The company has been expanding and looking for experienced personnel to aid in their technological upgrades. This is an opportunity to work for an established and growing company. They are ideally looking for someone with experience in Windows, Microsoft Active Directory, Windows 10/11, PC hardware, printing, peripherals, mobile devices, remote access, and productivity applications (Off

Support Specialist

R2 Technologies, Inc.

Plano, Texas, USA

Full-time

Our client DFW based client is a non-profit organization that has been around for over 50+ years. They are hiring a Support Specialist. This company is a community leader in providing responsive, innovative educational solutions. Work in a dynamic environment with colleagues all striving to give children the best learning experiences possible. Here s how you will impact the company: Support school administrative and technical staff through the on-boarding and on-going computer management process

Desktop Support

Veloc Inc.

Coppell, Texas, USA

Full-time

Desktop Support DESCRIPTION: This position has primary responsibility for managing all support calls that come into the department that is escalated by the IT Service Desk, whether through e-mail, phone, or walk-ins. Tier 1 problems should be resolved by the IT Service Desk Engineer. This person should be a team player with the ability to bring new ideas to the team and to openly and regularly share knowledge with the team. There is regular interaction with staff outside of the IT area, which re

Service Desk Engineer

Alleare Consulting

Irving, Texas, USA

Contract

Service Desk Engineer 6+ Month Contract Irving, TX We have an exciting new job opening for a Level 2 Service Desk Engineer. This individual will work on-site at our global client s North American headquarters in Irving, Texas. Under the guidance and direction of the IT Service Desk Manager, this position will be responsible for providing both level 1 and level 2 phone support solving technical problems that arise within our user community. RESPONSIBILITIES Provides primary 1st tier phone suppo

T1/2 Helpdesk Specialist

Motion Recruitment Partners, LLC

Irving, Texas, USA

Full-time

A Home Health company in the DFW area is looking to grow their team and bring on a Tier1/2 Help Desk Specialist. They are ideally looking for someone with experience in providing support for Windows, Microsoft Active Directory, Windows 10/11, PC hardware, printing, peripherals, mobile devices, remote access, and productivity applications (Office 365, Adobe, Zoom, etc.). LAN/WAN Networking technologies and cabling is a plus. This is a 4 day onsite with 1-day remote opportunity in Irving, TX. The

IT Specialist / Project Manager

Encore Enterprises

Plano, Texas, USA

Full-time

Position Overview: We are seeking an experienced IT Specialist with strong project management capabilities to join our team. This role requires a blend of technical expertise and leadership skills to oversee IT projects from conception to completion. The ideal candidate will have a solid background in IT systems, infrastructure, and software, coupled with the ability to effectively manage project timelines, resources, and stakeholders. Responsibilities: Project Planning and Execution: Develop pr

IT System Admin

ConsultNet, LLC

Lewisville, Texas, USA

Full-time

Title: IT System Admin Contract: 6-12 months (with extension/conversion possibility) Pay: $30-35/hr 100% Remote (EST) We're still using Proton (outside IT company) and their helpdesk is constantly coming to me for information/help so I want this person to help with bridging the gap, putting instructions together, assisting with technical issues, helping with anything the helpdesk can't address. It needs to be someone with some experience, 5-10 years of experience in IT. Very preferred they have

Service Desk Analyst

TEKsystems c/o Allegis Group

Dallas, Texas, USA

Full-time

One of TEKsystems financial institutions is looking to add a Service Desk Analyst to their team to help improve IT operations within the company! Below are the details of what they are looking for. Description: Someone with a broad experience in IT Demonstrated experience in efficiently managing ticket backlogs and driving resolution of pending tickets, particularly in a fast-paced environment. Proven ability to conduct thorough research and analysis to identify underlying reasons for unresolve

Technical Support Service Desk

InfiCare Technologies

Plano, Texas, USA

Contract

Job Title: Technical Support Service Desk Location: Plano TX Duration: X Months Contract on Mphasis Pay Roll Job Description: Candidates with a minimum X years of Service Desk experience Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts. Job responsibilities would include inbound & outbound calling, responding on emails and triaging technical and non-technical queries or complaints related to migration of a

Network Analyst / 50% Travel

Motion Recruitment Partners, LLC

Plano, Texas, USA

Full-time

Job Description Our client, a healthcare company, is looking for a Network Analyst to join their Network Infrastructure team. This role requires you to travel to different hospitals and newly acquired/built healthcare offices to help set up or maintain their server racks and data closets. You will be expected to travel once a month at minimum. In this role you'd complete remodel projects, network support, field and helpdesk escalations, technical resource management, and high-level troubleshoot

Network/Operations - Help Desk Support - Inter

Genesis10

Plano, Texas, USA

Full-time

Genesis10 is currently seeking a Network/Operations - Help Desk Support - Inter. Consultant with our client in the financial industry located in Plano, TX. This is a 6 + month contract position. Responsibilities: Provide technical support to users in an efficient and accurate manner Solve basic technical problems while providing support for all assigned areas Ensure that client associate value is maintained to the standards set forth by the company Provide application support through remote acce

Help Desk Technician

SNI Technology

Addison, Texas, USA

Full-time

Job Description Help Desk Technician - Dallas, TX SNI Technology is looking for an experienced Help Desk Technician looking for a new opportunity in Dallas, TX. The ideal candidate will have a strong technical background, including expertise in Microsoft ecosystems, Adobe suite applications, Google Workspace, ServiceNow ticketing systems, and Apple device management and have exceptional customer services skills. Responsibilities Provide technical support and troubleshooting for software, hardwar

Remote, IT Support

INSPYR Solutions

Richardson, Texas, USA

Contract

Title: IT Service Desk Tier 1 Location: Remote Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This position requ

Controls Engineer

CEI Group

Garland, Texas, USA

Full-time

Overview The Corporate Controls Engineer will be a member of the Corporate Controls Engineering Department. He/she will work on controls and automation projects to install new manufacturing systems and upgrade existing manufacturing systems in all of companies manufacturing facilities. He/she will provide on-site support for controls and automation activities at the Manufacturing Facility. The Corporate Controls Engineer will report directly to the Corporate Controls Engineering Manager. He/she

IT Operational / READINESS COORDINATOR

TalTeam

Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro