Helpdesk I Jobs

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Help Desk Technician I-II (HIRING ASAP)

TEKsystems

Remote or Lodi, California, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a

Helpdesk Support Technician

TEKsystems c/o Allegis Group

Columbia, South Carolina, USA

Full-time

Description A TEKsystems client within the financial sector is hiring in Columbia, SC. They are looking for a Helpdesk Technician to join their growing team at. This is primarily an internal support helpdesk resolving technical and software issues. On average this person will respond to 20 tickets per day. For the first 10 weeks, this person will be on-site and afterwards will have the ability to work a hybrid schedule (2 remote, 3 on-site). M-F, 9am - 6pm. On a day to day basis, this person can

Help Desk Analyst II

Robert Half

Orem, Utah, USA

Full-time

Description We are looking for an experienced Help Desk Analyst II to join our team in Orem, Utah. In this Contract-to-permanent position, you will handle advanced technical support tasks, ensuring efficient resolution of escalated issues and maintaining the overall functionality of IT systems. This role offers an excellent opportunity to contribute to a dynamic IT environment while developing your expertise in system troubleshooting and user support. Responsibilities: Provide advanced technica

Help Desk Analyst I

Robert Half

Midland, Michigan, USA

Contract

Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support across multiple locations in Midland, Michigan. This is a long-term contract position that primarily involves remote work, with occasional on-site visits as needed. The ideal candidate will demonstrate flexibility, strong communication skills, and a proactive approach to addressing technical challenges. Responsibilities: Provide Level 1 help desk support to approximately 75 end users across s

Help Desk Analyst I

Robert Half

Tulsa, Oklahoma, USA

Full-time

Description Job Summary We are seeking a motivated and tech-savvy detail oriented to join our team as a Technology & Customer Service Experience Specialist. In this hybrid role, you will blend your technical knowledge with excellent communication and problem-solving skills to deliver outstanding support and ensure a seamless customer experience with our digital products and services. Key Responsibilities Provide first-line technical support to customers via phone, email, chat, or ticketing syst

NCC Help Desk - NISSC II - CMSFS

Jacobs

Colorado Springs, Colorado, USA

Full-time

Position Title: NCC Help Desk Location: Cheyenne Mountain Space Force Station, Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Secret Shift: Shift work is required to support 247 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule. Travel Required: Up to 10% of the time Our NORAD Operatio

Help Desk Analyst III

Robert Half

Omaha, Nebraska, USA

Contract

Description We are looking for an experienced Help Desk Analyst to join our team in Omaha, Nebraska. In this long-term contract position, you will play a critical role in providing advanced technical support, managing endpoint systems, and ensuring optimal functionality across diverse platforms. This role requires a combination of technical expertise and proactive problem-solving to support both Windows and macOS environments while contributing to automation and security initiatives. Responsib

Temporary Help Desk Agent

Harris County

Houston, Texas, USA

Full-time

Salary: $17.00 Hourly Location : Houston, TX Job Type: Temp Full-time Job Number: 15242 Department: County Clerk's Office Opening Date: 07/15/2025 Closing Date: 7/22/2025 11:59 PM Central Position Description Help Desk Agents are responsible for: Duties and Responsibilities: Learning all election content outlined in the Help Desk manual.Providing excellent customer service to the election workers of Harris County.Helping other election departments as needed. (projects/ Front desk backup)Must be

Tier 1 Help Desk Support

INSPYR Solutions

Brooklyn, New York, USA

Contract

Job Title: Tier 1 Help Desk Support Location: Brooklyn, NY Length of Opportunity: 24-month contract (Two years) Compensation: $25 to $30 hourly Work Authorization: ship is mandatory for this role Providing first-level technical support for contact center and networking products. This role involves responding to user inquiries, diagnosing and resolving basic issues, and escalating more complex problems to higher-level support teams when necessary. The goal is to ensure efficient system operati

Help Desk Manager/Endpoint Services Supervisor

Robert Half

Omaha, Nebraska, USA

Full-time

Description We are looking for an experienced Help Desk Manager/Endpoint Services Supervisor to oversee a dynamic IT support team in Omaha, Nebraska (onsite required). This Contract-to-permanent position requires strong leadership skills, technical expertise, and a commitment to delivering exceptional service. The ideal candidate will manage day-to-day operations while driving process improvement and fostering a collaborative, customer-first culture. Responsibilities: Lead and mentor the Servic

NESD Help Desk Agent III - Charleston

General Dynamics

North Charleston, South Carolina, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Call Center, Critical Thinking, Customer Service, Information Technology (IT), Standard Operating Procedure (SOP) Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Are you technically savvy? Would you enjoy a career that directly keeps

Help Desk Technician II

Motion Recruitment Partners, LLC

Evesham, New Jersey, USA

Full-time

A New Jersey MSP is seeking a skilled and customer-focused Help Desk Technician to join their growing team. This organization supports small to mid-sized businesses with proactive IT services and a relationship-first approach. This is a full-time opportunity, with occasional travel to local client sites. If you thrive in a fast-paced support environment, enjoy solving technical challenges, and want to make a meaningful impact, this opportunity could be the perfect fit. As a Help Desk Technician,

SCITLS Help Desk Technician III

General Dynamics

Offutt Air Force Base, Nebraska, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Technical Helpdesk, Technical Issues, Troubleshooting Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT means connecting and enha

SCITLS Help Desk Technician IV

General Dynamics

Offutt Air Force Base, Nebraska, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Technical Helpdesk, Technical Issues, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT means connecting and enha

Helpdesk Support

Motion Recruitment Partners, LLC

Norcross, Georgia, USA

Full-time

Seeking dedicated Onsite IT Customer Service Representatives to join the team in Norcross, GA. In this role, you'll be the first point of contact for customers-providing support for software, hardware, and network issues. You'll handle incoming technical calls, troubleshoot and resolve issues, and accurately document each interaction. This is a great opportunity for someone looking to grow their IT support career, with the potential to convert to a full-time, permanent position. Contract Duratio

Help Desk Technician I-II

TEKsystems c/o Allegis Group

Stockton, California, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a

Helpdesk Support Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful

IT Help Desk Analyst

TEKsystems c/o Allegis Group

Denver, Colorado, USA

Full-time

Looking for IT Help Desk Support Analyst with AT LEAST 3 years of recent help desk troubleshooting experience in a call center environment, ideally enterprise company. This will be a Hybrid work environment in the South Denver area. Job Description The Help Desk Analyst will support several thousand internal users, hundreds of applications from Microsoft/O365 to proprietary software issues. Users can expect to take anywhere from 10-30 calls a day, the overall desk takes 800-1100 calls per day. S

Help Desk Analyst III

Robert Half

Solana Beach, California, USA

Full-time

Description We are looking for an experienced Help Desk Analyst to join our team in San Diego, California. In this role, you will provide advanced technical support, oversee IT systems reliability, and handle escalated issues while contributing to strategic IT projects. This position is critical in maintaining secure and efficient operations across multiple locations, requiring a proactive approach to system management and user support. Responsibilities: Deliver advanced technical support for

Help Desk Tech (Nights)

TEKsystems c/o Allegis Group

Nashville, Tennessee, USA

Full-time

Description TEKsystems' client - Metropolitan Government of Nashville & Davidson County Department: Information Technology Services (ITS) - Technical Support Service Center (TSSC) Join a dynamic 24/7 technical support environment where your expertise will directly impact the efficiency and reliability of IT services across the organization. As a Service Desk Technician, you'll be the first line of support, ensuring timely resolution of technical issues and delivering exceptional customer service