Helpdesk III Jobs in Chicago, IL

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Help Desk Manager

VC5 Consulting

•

Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom
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Posted 20 days ago | Updated 3 hours ago

Desktop Support Technician

Brooksource

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Chicago, Illinois, USA

Contract

Deskside Support Technician Chicago, IL - 1 Day a week remote work optional after probationary period Public Trust Clearance eligible Duration: 6m Contract to Hire Pay:$30-$35/hr Job Summary Our government client is seeking a Helpdesk Associate to join their support team to provide essential IT services to multiple customers within the Department of Justice. The program encompasses a wide range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance
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Posted 12 days ago

Regional IT Support Manager

Vi

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Chicago, Illinois, USA

Full-time, Third Party

The Regional IT Support Manager is responsible for managing the IT support function for their assigned locations, including providing leadership and support to the Community Technology Support Coordinators, managing the Help Desk to ensure that published service level agreements (SLAs) are being met for the assigned locations, and oversight of any third-party vendors providing support. This position also assists with the everyday tasks involved with the maintenance and support of the computing e
Posted 4 days ago

Helpdesk Level 1

Microtek Staffing Services

•

Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu
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Posted 35 days ago | Updated 26 days ago

Entry level Desktop support

Sunrise Systems, Inc.

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Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s
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Posted 41 days ago | Updated 8 days ago

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

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Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised
Posted 53 days ago

Desktop Support

HCL Global Systems

•

Riverwoods, Illinois, USA

Contract

Job Title-Desktop Support Onsite-Indianapolis, USA Onsite-Riverwood, IL, USA Client-UST/Wolters Kluwer Mandotory Skill- It Support, It Service Desk, End User Computing The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal candidate must possess excellent written and verbdal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team. The Support Analyst will provide s
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Posted 6 days ago

Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130k

Motion Recruitment Partners, LLC

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Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera
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Posted 24 days ago | Updated 6 hours ago

IT Help Desk

Jobot

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Chicago, Illinois, USA

Full-time

Join Our Tech-savvy Team: Elevate Your IT Career as an IT Help Desk Specialist in Lakewood, NJ! This Jobot Job is hosted by: Josh Nix Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: Committed to delivering cutting-edge solutions, we are seeking a talented individual to join our IT team as a Help Desk Specialist. This is an exciting opportunity for someone passionate about technology and providing e
Posted 3 days ago | Updated 7 hours ago

Desktop Support Analyst

Robert Half

•

Chicago, Illinois, USA

Contract

Description We are offering a unique opportunity for a Desktop Support Analyst in Chicago, Illinois. This role entails providing technical support to software users, handling support tickets, and answering technical questions. As part of our team, you will be responsible for capturing details about reported support issues, including root causes and resolutions, within the ticket management system. Responsibilities: Provide real-time support to software users who contact the Support Help Desk. A
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Posted 6 days ago | Updated 7 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 32 days ago | Updated 6 hours ago

Enterprise Command Center Engineer

Wintrust Financial

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Rosemont, Illinois, USA

Full-time

Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates var
Posted 8 days ago | Updated 11 hours ago

Network Engineer

Robert Half

•

Indiana, USA

Full-time

Description We are offering an exciting opportunity for a Network Engineer. The successful candidate will be part of our team, implementing and supporting wide area networks (WAN), as well as providing third-level support for local area networks (LAN) across our organization. You will also collaborate with our Desktop Support Team to resolve site-specific network issues. Responsibilities: Implement and support wide area networks (WAN) to ensure smooth connectivity and network efficiency Provide
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Posted 5 days ago | Updated 7 hours ago

Senior Network Engineer (Hybrid in Park Ridge IL) W2 only

Beedata

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Park Ridge, Illinois, USA

Contract

Note: Implements and directs maintenance of complex multi-vendor environment local and wide area network infrastructure. Determines standards for implementation and configuration of software, hardware, and system capabilities. Acts as a second resource for problem determination. Job Description: Can perform all the functions of the Network Engineer. Coordinates and implements moderate to high risk network changes (switches, routers, and systems hardware) independently to mission critical func
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Posted 11 days ago

Director of Service Delivery

Motion Recruitment Partners, LLC

•

Oak Brook, Illinois, USA

Full-time

Job Description We are assisting a technology solutions company based in the Chicagoland area in the recruitment of a full-time Service Delivery Director. They prefer that you are onsite to build team morale, learn your environment, and overall, just be a mentor. This company provides a comprehensive range of technology sales, services, and consulting, emphasizing a personalized approach to address the unique needs of each customer and their environment. As the Service Delivery Director, you'll
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Posted 60+ days ago | Updated 6 hours ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

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Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso
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Posted 8 days ago | Updated moments ago

Service Desk Analyst II

Dolphin Solutions Inc

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Remote

Contract, Third Party

Description POSITION TITLE: Service Desk Analyst II OFFICE LOCATION: Remote CORE TIME ZONE: EST REMOTE WORK COMMENTS: 8:00 pm 3:00 am EST, M-F TIMELINE: The first batch of resumes will be sent to the hiring manager at 3:00 on Thursday, May 16. POSITION SUMMARY: The Service Desk Analyst II provides frontline support and incident diagnosis for Republic Services applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting in
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Posted 21 hours ago | Updated 1 hour ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 4 days ago | Updated 1 day ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 5 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 25 days ago | Updated 7 hours ago