Helpdesk Support Jobs in Baltimore, MD

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End User Support Specialist

DMI

•

Annapolis, Maryland, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at
Posted 15 days ago | Updated 14 hours ago

Shift Lead- HelpDesk

Global CI

•

Woodlawn, Maryland, USA

Full-time

Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart Selected candidate must reside within two (2) hours of Woodlawn, MD Actual work hours 2pm-10:30pm Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week. Bachelor's Degree and 3 years of experience, of experience OR 7+ years of experience in lie
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Posted 10 days ago

GIS Help Desk

Refulgent Technologies Inc.

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Remote

Contract

Looking for a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to other GIS Unit teams. Position requires skill
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Posted 1 day ago

GIS Analyst

Innosoul inc

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Remote

Third Party, Contract

Job ID: NC-767681 Remote/Local GIS Analyst (12+) with ArcGIS Pro/Online, ServiceNow, Helpdesk experience Location: Raleigh, NC (NCDOT) Duration: 12 Months Position: 1(2) Skills: Excellent Verbal Communication in customer service situations Required 2 Years ArcGIS Pro Required 2 Years ArcGIS Online Required 2 Years Ticketing writing within Enterprise Ticketing Systems like ServiceNow or similar Required 1 Years Job Description: This a Mid-Level GIS Analyst/Help Desk support contractor which provi
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Posted 3 days ago

Sr Help Desk Supp Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 10 days ago | Updated 6 hours ago

Help Desk Technician

Nightwing

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Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 59 days ago | Updated 6 hours ago

Help Desk Technician

Virginia Jobs

•

Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a
Posted 35 days ago | Updated 6 hours ago

Network Operations Support Technician

TEKsystems

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Remote or West Bend, Wisconsin, USA

Full-time

Description Our client is looking for a Network Operations Technician to join their NOC team in a 2nd shift capacity. Looking for hybrid around Milwaukee, WI but also open to surrounding cities (Minneapolis, Chicago, etc.) where the candidate is willing to go onsite when needed. Can be fully remote for the right candidate, preferred Midwest. $25-33/hour for right candidate. They will be joining a few other technicians on the team and will be taking escalation calls from the service desk and al
Posted 9 days ago | Updated 19 hours ago

ServiceNow Developer Remote (LATAM)

Randstad - Torc

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Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg
Posted 60+ days ago | Updated 1 day ago

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

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Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta
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Posted 43 days ago | Updated 10 hours ago

CCaaS Shift Lead - Afternoon Shift

NetVision Resources Inc.

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Woodlawn, Maryland, USA

Full-time, Third Party, Contract

Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommendations on tasks that may be handled by the Tier 1 and Tier 2 resources. Provide CCaaS 800 Number su
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Posted 15 days ago | Updated 1 day ago

CCaaS Shift Lead-

Sky Solutions LLC

•

Woodlawn, Maryland, USA

Full-time, Third Party

Position Title: CCaaS Shift Lead - Afternoon Shift Location: Woodlawn, MD (On-site 5 days a week) Duration: Long term Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart. Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD Actual work hours 2pm-10:30pm Selected candidate must be willing
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Posted 15 days ago

Antivirus Admin (ONLY W2 CANDIDATES)

ERPA

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Remote

Contract

Title: Antivirus Admin (Only W2 Candidates) Location: Remote but preference is NC, SC, Chicago, Quincy Mass, Carlisle PA or Greenville SC Type: Contract Description: The Antivirus Administrator role is to centrally govern and oversee a diverse enterprise environment s antivirus solutions to maintain current, operational saturation and stability of all antivirus agents across all in scope systems of client. Qualified candidates will have the following experience and skills: Background in IT infr
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Posted 1 day ago

Workday Configuration Analyst

Innova Solutions, Inc

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Remote

Contract

A client of Innova Solutions is immediately hiring for a Workday Configuration Analyst Position Type: Workday Configuration Analyst Duration: 12+ Months Location: Remote As a(n) Workday Configuration Analyst you will: Job Description: Must have Workday configuration experience in Talent Management including Performance Management Looking for workday talent management experience, and analyst with configuration experience; workday learning experience a plus Responsibilities: Determines operationa
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Posted 3 days ago

Stibo Functional Analyst

Summit Racing Equipment

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Remote

Full-time

This position is able to be a remote work from home position. Must live in Florida, Georgia, Nevada, Ohio, Tennessee or Texas to be considered. SUMMARY In-house functional expert with Master Data Management (MDM) packaged software. Lead and coordinate software implementation projects while following best-practice processes. Provide planning, installation, administration, monitoring, maintenance, support and troubleshooting of Stibo STEP MDM. Manage and troubleshoot data loads, integrations, work
Posted 37 days ago | Updated 6 days ago

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi
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Posted 43 days ago | Updated 5 hours ago

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi
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Posted 43 days ago | Updated 5 hours ago

EHR Helpdesk Analyst 3rd Shift

V-Soft Consulting Group, Inc

•

Remote

Contract

EHR Helpdesk Analyst 3rd Shift Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a EHR Helpdesk Analyst 3rd Shift for our premier client in Raleigh, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient
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Posted 44 days ago | Updated 5 hours ago

Workload Automation Mainframe Analyst

Unisys

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Remote or New York, USA

Full-time, Contract

CompuGain is an Information Technology and Business Consulting firm providing project-based solutions, software solutions and professional staffing services. -"Those authorized to work in the United States are encouraged to apply. We are unable to sponsor at this time.Job Tittle: Workload Automation Mainframe Analyst Location: REMOTE Duration: Long Term Contract Workload Automation and Mainframe Operator - Familiarity with IBM, 2200, A-Series Mainframes. Expertise in using Workload Automation to
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Posted 60+ days ago | Updated moments ago