Helpdesk Jobs

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Enterprise Help Desk Tier 1 Supervisor & Project Lead

Leidos

Lorton, Virginia, USA

Full-time

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission Support S

Help Desk Analyst

Dunhill Professional Search

Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and

Help Desk Manager

Beacon Hill

Boston, Massachusetts, USA

Full-time

Help Desk Manager compensation: $120K A professional services organization specializing in IT consulting is currently seeking a Help Desk Manager to join their team. POSITION RESPONSIBILITIES Manage and supervise the help desk support Implement office policies and procedures Ensure compliance with policies and procedures Respond to and resolve high-priority calls for support Set specific customer service KPIs REQUIREMENTS Experience supervising tasks related to managing a service desk Ability t

Help Desk Technician L2

Robert Half

Madison, Wisconsin, USA

Full-time

Description Overview: Robert Half is seeking a skilled and customer-focused Level 2 Help Desk Technician to join the team at a fast-paced Managed Services Provider (MSP). As a Level 2 technician, you will provide advanced technical support to clients, addressing escalated IT issues that cannot be resolved at Tier 1. This role requires exceptional troubleshooting skills, a customer-centric approach, and the ability to collaborate with cross-functional teams to ensure timely resolution and excell

Help Desk Manager

Robert Half

Philadelphia, Pennsylvania, USA

Full-time

Description We are in the search for a Help Desk Manager to join our team in Philadelphia, Pennsylvania. This position is in the IT industry, providing an opportunity for you to manage and mentor a team of help desk technicians, ensuring effective support and incident resolution. This role is 5 days a week onsite Responsibilities: Oversee the management and mentoring of a team of help desk technicians (2-3 people), enhancing their ability to provide efficient support. Act as the primary contac

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT me

Junior Help Desk Support Services Specialist

Decisionpoint Corporation

Arlington, Virginia, USA

Full-time

Overview DecisionPoint is currently looking for a Junior Help Desk Support Services Specialist in support of The Department of State Office of Inspector General (OIG). This position is on-site in Arlington, VA. Duties & Responsibilities Provide support in OIG enterprise Desktop and thin client production environment, and the completion of system enhancements, upgrades, patches, vulnerability mitigation and migrations. This support should include the use of standard processes, best practices and

Help Desk Specialist

CACI International, Inc.

Reston, Virginia, USA

Full-time

Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will provide direct hands on support to a mission customer as part of a small team that provides Tiers 1, 2, and 3 level support. You will be the primary point of contact for, and own the responsibility

NESD Help Desk Agent III - Charleston

General Dynamics

North Charleston, South Carolina, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Call Center, Critical Thinking, Customer Service, Information Technology (IT), Standard Operating Procedure (SOP) Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Are you technically savvy? Would you enjoy a career that directly keeps

Associate Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk

Junior Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk

Help Desk Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT mea

Help Desk Support Technician

NasTech Global, Inc.

Buffalo, New York, USA

Contract

Job Title: Help Desk Support Technician Location: Buffalo, NY(Onsite) Job Type: Contract W2 Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat. Troubleshoot basic hardware and software issues, including password resets and application errors. Document incidents and resolutions in

Senior IT Helpdesk Technician

VDI Communications, Inc

Houston, Texas, USA

Full-time

Senior IT Helpdesk Technician Job Summary We are seeking a highly skilled and experienced Senior IT Helpdesk Technician to join our team. The ideal candidate will provide advanced technical support to end-users in a Windows environment, ensuring the smooth operation of IT systems and services. This role requires excellent problem-solving skills, a strong customer service orientation, and the ability to work independently and as part of a team. Benefits Package: 401k, 401k Matching, United Health

HelpDesk Support Technician

Motion Recruitment Partners, LLC

Des Plaines, Illinois, USA

Full-time

Exciting job opportunity for a Helpdesk Support Specialist to join a Clean Energy Company's IT Hardware and Infrastructure team at their Des Plaines headquarters. Work in a highly virtualized Microsoft environment with hybrid Active Directory, Azure cloud services, Microsoft 365, and diverse storage solutions. They're seeking a technically proficient professional with strong customer service skills and a security-first mindset to help maintain our IT infrastructure's smooth operation. Be part of

NANA Shareholder Paid College Internship - IT Help Desk (NANA Shareholders Only)

Akima, LLC

Herndon, Virginia, USA

Full-time

Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external clients. Responsibilities Provide laptop and desktop PC support for on- and off-site users with equipment running Windows 10 operating systems and Office 365 applications.Answering phone requests and assisting users with requests for password resets or general questions.Creating h

Infrastructure Help Desk Coordinator

DMI

Washington, District of Columbia, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Help Desk Analyst

Robert Half

Tampa, Florida, USA

Contract

Description VIRTUAL INTERVIEWS STARTING THIS WEEK Ready to launch your tech career with a nationally recognized leader in construction and engineering? We're on the hunt for a Help Desk Analyst to be the frontline hero of our IT support team in Tampa, Florida. If you thrive on solving tech puzzles and keeping operations running smoothly, this long-term contract role is your chance to make an impact. You'll dive into troubleshooting Android, Cisco, Citrix, Mac, and Microsoft technologies, ensur

NESD Help Desk Agent II - $25/hr - New Orleans

General Dynamics

New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make