Helpdesk Jobs

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IT Help Desk Representative

Fortinet

Frisco, Texas, USA

Full-time

Job Description The primary responsibilities include support of all of our clients' software/hardware and basic network connectivity issues. The IT Engineer must be able to communicate effectively with our clients to gather detailed information about their issues and resolve in an orderly fashion. In addition, this role will require to work closely and under supervision of Network Engineer to troubleshoot any network related issues. This role will also be responsible for monitoring all tickets

Drupal Developer / IT Specialist (Help Desk)

Totally Joined For Achieving Collaborative Techniques (tjfact), LLC

Washington, District of Columbia, USA

Full-time

About Us: Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations. About the Position: TJFACT is seeking to hire an experienced and highly qualified Drupal Developer / IT Specialist (Help Desk) to join our NNCO (National Nano

Help Desk/Office Assistant

Atash Enterprises, LLC

Columbus, Ohio, USA

Contract

responsibilities: Focused, hands-on experience with the skills in the Job DescriptionRequired2Years Focused, hands-on experience with the skills in the Job DescriptionDesired4Years Ability to read, analyze, and interpret professional and technical references and procedures.Required Ability to write reports, business correspondence, and documentation for technical peers.Required Ability to effectively present information and respond to questions from groups of managers, clients, customers, an

Help Desk Analyst 3

Software Technology Inc

Columbus, Ohio, USA

Contract, Third Party

**Note: Need local to OH** Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services. Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, remote access, and internal applications. Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging plat

Helpdesk Support Technician

TEKsystems c/o Allegis Group

Grand Rapids, Michigan, USA

Full-time

Must be proficient Portuguese and English **Fully remote** Respond to customer issues via phone, email, chat, and within ticketing system.Maintain communication and status of trouble tickets submitted by clients from initial communications to continued follow-ups. Ability to communicate technical dataProvide documentation based on customer interaction within ticketing system.Contribute to a growing knowledge base.Deploy, Troubleshoot, repair, maintain, install, and manage desktop, laptop, and mo

Help Desk Support Technician

Decisionpoint Corporation

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

IT Help Desk Specialist

Motion Recruitment Partners, LLC

Atlanta, Georgia, USA

Full-time

Join a renowned architecture and design firm located near Colony Square in Midtown Atlanta as a full-time IT Help Desk Specialist. This is a fantastic opportunity to work with a collaborative and creative team in a fast-paced, design-centric environment. You'll be providing crucial IT support across the firm, using technologies like Microsoft Office 365, Exchange, Active Directory, Jira, and both Windows and macOS systems. This is a great opportunity to bring your IT skills into a creative, desi

IT Helpdesk

Stellar Professionals LLC

Connecticut, USA

Contract, Third Party

Mode of Interview: Webcam/In person Work Location: Hartford , Connecticut Work Arrangement: onsite Shift: EST A minimum of one (1) year of prior experience demonstrating the following knowledge and skills: 1. PC Hardware and software installation 2. End user support - face to face and via telephone 3. Excellent customer service skills It's highly desirable that the candidate also have: 1. Experience with computer system and user administration. 2. Technical familiarity with Microsoft Active D

Helpdesk Specilist

Indotronix International Corp

Southfield, Michigan, USA

Contract

Provides solutions to a wide variety of technology related problems, issues, and questions or escalates to appropriate support area.Enters complete and accurate information into contact tracking database and follows up with customer as needed to provide total ticket ownership.Utilizes knowledge management tools to help resolve client issues.Assists clients in completing online forms to attain various systems, services, hardware, software, and/or entitlements.Assists customers in performing basic

Technical Help Desk

Everlight Solar

Madison, Wisconsin, USA

Full-time

Everlight Solar is seeking a passionate individual, skilled in technology to join our Marketing team! This entry level position is a full-time, in-office position and is perfect for the self-taught nerd! If you love to learn, are a self-starter, and are looking for a place to grow, this is the place for you. Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.) Everlight Solar is a rapidly growing company and the leader of solar energy in the Midw

Help Desk Technician - TS/SCI

General Dynamics Information Technology

Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of

IT Help Desk Technician

Sentinel Technologies

Des Plaines, Illinois, USA

Contract

One of our major clients is seeking a detail-oriented and customer-focused IT Help Desk Technician who excels at solving technical issues while providing exceptional support. In this role, you'll serve as both the first and second point of contact for technical assistance, supporting and enhancing the Microsoft 365 environment, secure file management systems (Egnyte), Microsoft Teams Rooms, and local network infrastructure. If you're passionate about helping others and enjoy applying your knowle

Help Desk Technician - TS/SCI

General Dynamics

Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of th

Help Desk Support Associate

Computer Enterprises, Inc.

US

Contract

Job Title: LAN Administrator Location: Salt Lake City, UT Work Schedule: In-office position, 5 days/week Job at a GlanceA LAN Administrator contractor is needed in Salt Lake City, Utah. Under general supervision, this role provides support and maintenance of computer hardware and software. Troubleshoots PC and Local Area Network problems. Responsible for working in multi-platform environments with multiple business areas. Will assist with end user support and answering support tickets. Responsib

IT Support / IT Helpdesk

Motion Recruitment Partners, LLC

California, USA

Full-time

Job Description A local, independently owned luxury entertainment firm based in Inglewood is looking for an IT Support to join their team. They are seeking an ambitious individual with excellent communication, and strong IT Support related skills. This role will be based in the Inglewood location. Required Skills & Experience Windows and Mac Support Cyber Security protocols VOIP IAM POS systems Desired Skills & Experience O365 Azure Active Directory EntraID PowerShell Networking What You Wi

IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Helpdesk Analyst

Vertisystem Inc.

Las Vegas, Nevada, USA

Contract

Location: Las Vegas, NV Job Description: Provide Level 1 technical support to end-users for computer systems, networks, hardware, and software. Responsibilities include receiving, prioritizing, documenting, and resolving help requests. Support on/off boarding processes, deliver excellent customer service, and troubleshoot technical issues in a high-volume call environment. Create help sheets and FAQs for end-users. Assist in maintaining procedures for logging, reporting, and monitoring workst

Help Desk Technician - TS/SCI

General Dynamics Information Technology

Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of th

IT Help Desk Analyst 1 (day shift) - HYBRID (3 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems