Helpdesk Jobs

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Help Desk I/II

Jobot

Atlantic City, New Jersey, USA

Contract

6+ MONTH CONTRACT - Help Desk Tech I/II - Atlantic City. NJ This Jobot Consulting Job is hosted by: Melody Romeo Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $25 per hour A bit about us: Our client is located in Atlantic City, New Jersey and is a popular gaming, dining, and entertainment destination. It features table games, slot machines, live music, and other amenities. Why join us? The IT Service Technician I's role is to supp

IT Help Desk

Jobot

Lakewood, New Jersey, USA

Full-time

Join Our Tech-savvy Team: Elevate Your IT Career as an IT Help Desk Specialist in Lakewood, NJ! This Jobot Job is hosted by: Josh Nix Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: Committed to delivering cutting-edge solutions, we are seeking a talented individual to join our IT team as a Help Desk Specialist. This is an exciting opportunity for someone passionate about technology and providing e

Help Desk

Collabera LLC

Minneapolis, Minnesota, USA

Contract

What Will You Do? Respond quickly and effectively to escalated 3rd level technical issues in accordance with call center procedures Final escalation person. Must have technical expertise to effectively resolve technical issues to efficiently meet customer needs Audit records of daily data communication transactions, problems and remedial actions taken, or installation activities and follow-up accordingly with 3rd level support, as required Conduct 3rd level computer diagnostics to investigate pr

Desktop / Helpdesk Support Analyst

Veracity Consulting

Lenexa, Kansas, USA

Contract

Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive. C

Desktop/Helpdesk/PC technician

Talent Group

Madison, Wisconsin, USA

Contract, Third Party

Candidate should have at least 6 years' experience.Ability to independently perform root cause analysis and issue resolution of complex IT issues related to DFI hardware and software (e.g., Lenovo Laptops, Apple iPhones, MS Windows, M365).Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives, especially over the phone.Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best prac

Help Desk Technician

Pro Search, Inc.

Portland, Maine, USA

Contract

Job Title: IT Help Desk Technicians Location: Portland, Maine Job Description: Here's your chance to join an exceptional organization! Our client is seeking individuals to join their team as Help Desk Technicians Key Responsibilities: Answer help desk telephones for assigned account(s) and address customer inquiries promptly and effectively.Assist customers in resolving technical issues related to software and hardware by providing clear guidance and troubleshooting steps.Handle more complex tec

Tier III Help Desk Technician - Secret Clearance Required

Mindbank Consulting Group

Arlington, Virginia, USA

Contract

Mindbank Consulting Group has an immediate need for a Tier Help Desk Technician with an active Secret clearance and an unexpired Security+ certificate. This position, which supports the Navy, is fully onsite at our client s location in Arlington, VA, and is a long-term contract. This service desk welcomes technically skilled candidates who are team-oriented and have a great desk-side manner. This position pays between $75,000 and $85,000 and is based on each candidate's experience and skills. P

Information Technology Help Desk - Level 1

OSTechnical

Kansas City, Missouri, USA

Full-time

Entry Level Technical Support - Tier 1 Onsite working in Kansas City, MO - NOT a remote position Permanent/ Direct Hire Yearly base salary starting at 40K We are looking for a computer enthusiasts who looking for career growth in the IT space working with an exciting company! This is a great opportunity to work with a great team in a professional environment. Experience Required: -Basic IT knowledge -1 year of experience in a technical/helpdesk or similar role (preferred) -Excellent Customer

Help Desk Technician

TEKsystems c/o Allegis Group

Boston, Massachusetts, USA

Full-time

Description: Updates user and asset information as appropriate Serves as the first contact between ISD and the end user community pertaining to computer problems, training issues, or work orders related to network connectivity or computer projects Provides analysis and resolution of computer problems and issues. Guides end users through diagnostic procedures in order to resolve as many problems as possible Escalates problems to supervisor, when necessary Have knowledge of Windows, MAC, iOS, and

Help Desk (Level 1) Support

Beacon Hill Staffing Group

Hanover, New Jersey, USA

Contract

LEVEL 1 IT SUPPORT OVERVIEW Our client is looking for an IT support technician to provide and support users and information systems in a standardized and structured manner (level 1), to keep the inventory of systems and assets up to date and to act as coordinator for all support and service requests. This person will be responsible for ensuring that services are provided in compliance with service agreements and in accordance with regulatory standards. RESPONSIBILITIES Incident management (ensur

Network/Operations - Help Desk Support - Inter

Genesis10

Plano, Texas, USA

Full-time

Genesis10 is currently seeking a Network/Operations - Help Desk Support - Inter. Consultant with our client in the financial industry located in Plano, TX. This is a 6 + month contract position. Responsibilities: Provide technical support to users in an efficient and accurate manner Solve basic technical problems while providing support for all assigned areas Ensure that client associate value is maintained to the standards set forth by the company Provide application support through remote acce

Tier II Help Desk Analyst

SAIC

Las Vegas, Nevada, USA

Full-time

Job ID: 2406582 Location: LAS VEGAS, NV, US Date Posted: 2024-05-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Las Vegas, NV. Duties

Help Desk Analyst

Robert Half

Pittsburgh, Pennsylvania, USA

Contract

Description We are in the process of hiring a Help Desk Analyst based in Pittsburgh, Pennsylvania, 15227, United States. This role involves providing technical assistance to both on-site and off-site employees via various communication channels such as calls, emails, instant messages, or tickets. The Help Desk Analyst will be responsible for documentation, resolution, or escalation of any technical issues that arise. This role also entails assisting in basic hardware and software installations.

Help Desk Technician / Software Trainer

Ledgent Technology

San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr Prefer Local Candidates 3 - 5 Years Experience Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Directo

Help Desk Analyst I

Robert Half

Evesham, New Jersey, USA

Full-time

Description Onsite -Camden NJ Contract to hire We are offering a contract to hire employment opportunity for a Help Desk Analyst I based in Marlton, New Jersey. This role is in the Information & Technology department of a leading telecom provider. You will be providing analytical, technical, and administrative support to local and remote end-users, as well as production lines, with the goal of achieving total end-user satisfaction. Responsibilities Manage all aspects of a Microsoft environmen

Help Desk Analyst II

Robert Half

Sacramento, California, USA

Contract

Description We are offering an opportunity for a Help Desk Analyst II in Sacramento, California. The primary role is to offer technical support in a secure, non-public access building. This role requires understanding and supporting a virtual desktop in a Citrix-based environment, answering IT related requests, and maintaining customer credit accounts. Responsibilities Maintain a secure work environment by adhering to safety standards, including wearing masks and gloves when required and saniti

Help Desk Analyst III

Robert Half

Los Angeles, California, USA

Full-time

Description We are working with a mid-sized law firm in West LA to bring on a new IT Support Specialist to support the firm. In the role, the IT Support Specialist will work on a regional team of 4 to support a couple hundred end users from the top down so VIP white glove support is very helpful in the role. The ideal IT Support Candidate will have at least 1 year of experience working in Law environments with document management tools like iManage or FileSite. This is a hybrid on-site role w

Help Desk Analyst

Robert Half

Turtle Creek, Pennsylvania, USA

Contract

Description We are offering a short-term contract employment opportunity for an IT Specialist to join our team in Turtle Creek, Pennsylvania. This role requires you to provide comprehensive IT support across all our main sites, including management of computer systems, printer and scanner maintenance, and account management. You will also be required to liaise with various stakeholders and ensure the continuity of technology resources. Responsibilities: Provide multi-level IT support for all em

Help Desk Analyst II

Robert Half

Mason, Ohio, USA

Contract

Description Robert Half is looking for Help Desk Analysts like you to join our team! This long-term contract / temporary employment opportunity is based in the Mason, Ohio area. If you have a can-do attitude and are looking to be part of a highly motivated team, this position is for you. Can you handle complex end-user support issues and provide support to team members by focusing and restoring service to the end users? This job might be for you. It is also important for you to understand ho

Helpline/Helpdesk Support

Vy Systems

Elk Grove, California, USA

Full-time, Third Party

Role: Helpline/Helpdesk Support Location: Elk Grove, CA (ONSITE) Type: Full Time Minimum 2 years professional technical troubleshooting expertise or proven technical ability Experience supporting customers via phone, e-mail, chat, and / or in personPassion for customer service and ownership of the customer experience, including comprehensive issue resolutionAble to effectively tailor communication and style to differing audiencesAble to self-manage and work independently in a fast-paced, constan