Helpdesk Jobs in Charlotte%2C NC

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Help Desk Technician I

Flexential

•

Charlotte, North Carolina, USA

Full-time

Job Description: Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments A strong combination of technical analysis, trou
Posted 2 days ago | Updated 1 day ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 3 days ago

IT Help Desk Coordinator

JBC powered by Workgenius

•

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 17 days ago | Updated 9 days ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 24 days ago | Updated 1 hour ago

Systems Operations Manager/Production Support Manager

Acruex Inc.

•

Charlotte, North Carolina, USA

Contract, Third Party

Hi There, We have urgent opening with our direct client Job Title :: Systems Operations Manager/Production Support Manager/Splunk Manager Work Location :: Charlotte - 601 S. Tryon Street (601 S. Tryon Street, Charlotte, NC 28202)/ Onsite in Charlotte minimum 3 days a week Duration : 08+ months Note North Carolina Candidat's only Must have skills Dynatrace Splunk AWS Help Desk Mandatory Skills :: **Strong analytical skills - able to triage an issue - own a problem through resolution prior
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Posted 60+ days ago | Updated 2 days ago

IT Support Technician

TEKsystems c/o Allegis Group

•

Fort Mill, South Carolina, USA

Full-time

Description: - Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. - Responds to telephone calls, email and personnel requests for technical support. - Documents, tracks and monitors the problem to ensure a timely resolution- they use Service Now - Provide as 2nd level (Tier II) support to other helpdesk technicians. - Relies on experience and judgment to plan and accomplish goals. - Performs a variety of complicated tasks. - Self-motiva
Posted 2 days ago | Updated 1 hour ago

IT Support Technician

TEKsystems c/o Allegis Group

•

Fort Mill, South Carolina, USA

Full-time

Description: As an IT Support Technician, you will provide direct technical support to end users via phone, email, walk-up and web on all IT based systems, including but not limited to :AS/400 system, Email, PC Network systems, Microsoft Office products, Printing, Scanning, Faxing, basic computer hardware systems, and web systems. DUTIES & RESPONSIBILITIES - Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. - Responds to telephone ca
Posted 2 days ago | Updated 1 hour ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 30 days ago | Updated 3 days ago

Service Desk Analyst II

Flexential

•

Charlotte, North Carolina, USA

Full-time

Job Description: The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job FunctionsField incoming interactions to the Service Desk via phone, email and self-service regarding hardware and software related requests and is
Posted 11 days ago | Updated 20 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

•

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated moments ago

Windows SME (Intune and Azure) ** 100% Remote **

Amerit Consulting

•

Remote

Contract

Overview: Seeking an accomplished Windows Subject Matter Expert (Intune and Azure). Location: Elk Grove, CA (100% Remote) Duration: 12 months contract w/ possibility of extensions Notes: Work hours: candidate must work 8:00am 5:00pm Pacific Time business hours. Description: Assist in Microsoft Windows 11 migrations and utilizing Microsoft Azure and Microsoft Intune to manage Windows 11 devices.Work directly with the department staff on all programs and projects dealing Microsoft Windows 11 m
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Posted 14 hours ago

Senior .NET Developer - REMOTE

Chandra Technologies, Inc.

•

Remote

Contract

Job Description: Corp to Corp Resumes are accepted. This is a Senior .NET Developer will be part of a development team and will assist in end-to-end system enhancement, system support and new development using C#, Bootstrap, CSS3, HTML5, TypeScript, JavaScript, Knockout, ASP.NET Webforms, .NET Core, MVC, and Entity Framework, SQL Server including creating stored procedures, functions, tables and creating and maintaining SSIS packages and SSRS reports. This position will be responsible for helpi
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Posted 4 days ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 2 days ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

•

Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 26 days ago | Updated 11 hours ago

Informix 4gl Developer role || remote

Saxon Global Inc.

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Remote

Third Party, Contract

Informix 4GL Developer Remote Job Description Coordinating with source teams, system administrators, incident management, change management, problem management and development team for production related changes or issues. Created SQL queries to access/update the database and generating reports for business. Automating routine manual jobs. ESSENTIAL JOB RESULTS Develop and maintain a 4GL and Genero Desktop Client based applications. Provide support programmer for Retail Operations. Extensive tr
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Posted 60+ days ago | Updated moments ago

IA-DOM-HHS-AA2-FullStack-TechLead

OP Consulting Group LLC

•

Remote

Full-time, Part-time, Contract, Third Party

Position : .Net Full Stack Tech Lead/Senior Developer Location : Remote Duration : Long Term Job Description: This is a Senior .NET Developer will be part of a development team and will assist in end-to-end system enhancement, system support and new development using C#, Bootstrap, CSS3, HTML5, TypeScript, JavaScript, Knockout, ASP.NET Webforms, .NET Core, MVC, and Entity Framework, SQL Server including creating stored procedures, functions, tables and creating and maintaining SSIS packages
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Posted 5 days ago | Updated 13 hours ago

Technical Writer

Advent Global Solutions, Inc.

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Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin
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Posted 26 days ago | Updated 25 days ago

Remote Senior SAP SD Urgent

tekHouse

•

Remote or Mountain View, California, USA

Full-time

Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us
Posted 60+ days ago | Updated 31 days ago

Service Desk Analyst

Innosoul inc

•

Remote

Contract, Third Party

Job ID: NC-735849 Remote Service Desk Analyst with helpdesk, software/hardware issue resolution, ServiceNow, Active Directory, CITRIX, PM, and Security experience Location: Raleigh, NC (NCDOT) Duration: 12+ Months ** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time. The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candi
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Posted 3 days ago

ERP Administrator

Robert Half

•

Remote or Fountain Inn, South Carolina, USA

Full-time

Description We are seeking a proficient ERP Administrator to join our dynamic team. The ERP Administrator will be responsible for managing and maintaining our Enterprise Resource Planning (ERP) system to ensure its smooth operation. This role involves implementing system updates, providing technical support, and collaborating with various departments to optimize system functionality. The ideal candidate will possess strong analytical skills, excellent problem-solving abilities, and a deep unders
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Posted 19 days ago | Updated 1 hour ago