Helpdesk Jobs in New York, NY

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Helpdesk Manager

22nd Century Technologies, Inc.

Newark, NJ, USA

Full-time

Duration: 10 months Interview: Either webcam or In person Job Description: Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Keeps accurate records of calls and resolutions using a Helpdesk ticketing system. Updates inventory and installs and moves desktop equipment as needed.O

Help Desk Manager

HonorVet Technologies

Newark, NJ, USA

Contract, Third Party

Key Responsibilities: Oversees timely delivery of quality technical support to internal and external customers.Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Note: Position is 5 days / Week Onsite Excellent Communication Needed along with experience working on a High-Volume Helpdesk.Provides technical support to users by researching and answering questions, troubleshooting problems, and maint

Help Desk Manager

Randstad Digital

Newark, NJ, USA

Contract

job summary: As a Help Desk Manager, you will play a crucial role in delivering top-notch technical assistance to both internal and external customers. You will lead a team of help desk personnel, develop and implement policies and procedures, and contribute to the continuous improvement of our support services. This role requires a candidate with 6 to 8 years of relevant work experience and a bachelor's degree. location: Newark, New Jersey job type: Contract salary: $22 - 30 per hour w

Help desk Level1)

Confidential Company

New York, NY, USA

Contract

Major apparel co(Midtown NYC) is seeking a Level1 Help Desk analyst for a 2 month contract with a possible extension- This is a daytime position- 830 am-5pm with 1/2 hour for lunch- 2 yrs plus exp in a technical support position. Excellent customer service skills a must. Work in a team environment. Will provide Level 1 handson support for all user related IT tasks-servicing NY corporate office users. Support includes, desktops, Printers, copiers laptops phones (cisco) windows and MAC OS, office

Help Desk Manager - Immediate placement **NO C2C**

Inteliblue LLC

Newark, NJ, USA

Full-time, Contract

This is a very urgent requirement with immediate placement, please apply for immediate consideration. No Corp to Corp candidates - only W2 or 1099 candidates. Local Candidate only Job Title: Help Desk Manager Location: Newark, NJ/On-site (local to NJ) Interview: Phone or In Person Duration: Long Term Required Skills: Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clien

Help Desk Manager

Caresoft

Newark, NJ, USA

Contract

Title: Help Desk Manager Duration : Long Term Location: Newark, NJ (ON-SITE) Note: Position is 5 days / Week Onsite Skill: Proficient in Microsoft Office365 products. Demonstrate troubleshooting skills. Ability to diagnosis and correct computer software, firmware, hardware problems. Demonstrate clear understanding of remote access tools to assist users in a telework multi-network environment. Ability to diagnosis and correct wireless network issues. Ability to assist users with audio visual

Help Desk Manager

SecureKloud Technologies Inc.

Jersey City, NJ, USA

Full-time

Hi,Greetings from SecureKloud!! Role: Help Desk Manager Duration: Long Term Experience: 8+ Years Duration- Long term Location : 124 Halsey St Newark NJ Job Description: Oversees timely delivery of quality technical support to internal and external customers. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Note: Position is 5 days / Week Onsite Excellent Communication Needed along wit

ITT Help Desk Coordinator - 2 positions

NYC Parks

New York, NY, USA

Full-time

Title: ITT Help Desk Coordinator - 2 positions NYC Parks is an award-winning City agency that designs, builds and cares for public spaces for New Yorkers to connect, play and enjoy. NYC Parks manages more than 30,000 acres or 14% of the City's land, encompassing more than 5,000 individual properties. Our diverse set of assets includes recreational facilities, nature centers, historic buildings and structures, golf courses, athletic fields, playgrounds, tennis courts, public pools, public restroo

Help Desk Analyst

DBI Staffing

New York, NY, USA

Full-time

Job Description: Provide excellent customer service while conveying confidence, knowledge and professionalism over the phone, email correspondence and during office visits.Serve as first and second-level support for telephone and e-mail inquiries on the Firm's software applications, hardware, mobile devices, Phones and remote technologies directed to the Information Technology department.Interact with users to identify, research, diagnose reported issues, and engage engineers to assist, as need

IT Help Desk Engineer (Tier 2-3)

CAC America Corporation

New York, NY, USA

Full-time

Work Location: Manhattan (Midtown), NY Salary: Min $55,000.00 Max: $60,000.00 (DOE) Work Schedule: Mon-Fri 8:00 am -8:00 pm *8 hours shift Who We Are CAC America Corporation was established in 1989, in Manhattan, NY as the American Subsidiary of CAC Holdings Corporation which is located in Tokyo, Japan. Our core services are System development, System integration, and Systems operation. Responsibilities Tier 2-3 level Helpdesk support:Serves as the first point of contact for end users seek

Help Desk Analyst III

Robert Half

New York, NY, USA

Full-time

Description Looking to add a level3 helpdesk person for 3-6 months. If / when I find right fit I could convert to full time. The person would work remotely 75% of the time. Other times on site as needed in NYC client location Supporting client initially with 50+ employees. This could increase as we progress. Hours would be 11AM to 8PM 1 hour lunch. This could change be flexible as the position evolves. PC Support break fix / MS 365 / work with vendors / strong communicator / enjoys working wi

Help Desk (Tech Support)

Sunrise Systems, Inc.

Newark, NJ, USA

Contract

Sunrise System Inc. is currently looking for Help Desk (Tech Support) in Newark, NJ with one of our top clients. Title: Help Desk (Tech Support) Location: Newark, NJ Duration: 1 year contract Description: Oversees timely delivery of quality technical support to internal and external customers. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Note: Position is 5 days / Week OnsiteExcellent

Desktop Support || IT Support || IT Specialist || Helpdesk Support

System Edge (USA) L.L.C.

New York, NY, USA

Contract, Third Party

Urgently hiring for the below role. Job Title: Desktop Support || IT Support || IT Specialist || Helpdesk Support Client: New York State OCFS (HBITS-05-12976) Location: 163 W 125th Street, 2nd Floor, Room 209, New York, NY 10027 Duration: 24 months Role: Contract Job Description: 44 months of experience providing IT support in a Child Welfare environment. 44 months of experience providing implementation support services for new application builds in a child welfare environment. 44 months of

IT Helpdesk Team Lead (Manhattan, NY)

CAC America Corporation

New York, NY, USA

Full-time

Job Types: Permanent, Full-Time (Exempt) Work Location: Manhattan (Midtown), NY Salary: Min $75,000.00 Max: $85,000.00 (DOE) Work Schedule: Mon-Fri 8:00 am -8:00 pm *8 hours shift Who We Are CAC America Corporation was established in 1989, in Manhattan, NY as the American Subsidiary of CAC Holdings Corporation in Tokyo, Japan. Our core services are System development, System integration, and Systems operation. We are looking for our helpdesk team lead who can take on both team leadership

Help Desk Analyst

Sparks Group

Remote or New York, NY, USA

Contract

Job Summary/Company: Sparks Group has partnered with a government contractor/research organization to find a Help Desk Analyst. This is a contract role that is 100% onsite; the selected candidate must be able to work onsite 5 days a week. If you're looking for established processes/procedures and are comfortable following protocols, this will be a good fit for you. You are going to learn a lot on the job; you must be adaptable and learn on the go. There is a lot of unique software the researche

Help Desk Level III

SJC4 Solutions

New York, NY, USA

Full-time

Job Title: Help Desk Level Job Location: New York, New York (4 days onsite/1 day remote)Job Type: Full-time A revered pension fund Is looking for a hands-on Level Help Desk to join our team in the New York office. The Level Help Desk will have a strong background in providing exceptional desktop support, troubleshooting hardware and software issues, and possessing advanced proficiency in various technologies, including Active Directory, Windows 10/11, Microsoft Office 365. Responsibilities:Le

Japanese-English Bilingual IT Helpdesk Team Lead

CAC America Corporation

New York, NY, USA

Full-time

Job Types: Permanent, Full-Time (Exempt) Work Location: Manhattan (Midtown), NY Salary: Min $75,000.00 Max: $85,000.00 (DOE) Work Schedule: Mon-Fri 8:30 am -8:00 pm *8 hours shift Who We Are CAC America Corporation was established in 1989, in Manhattan, NY as the American Subsidiary of CAC Holdings Corporation in Tokyo, Japan. Our core services are System development, System integration, and Systems operation. We are looking for our helpdesk team lead who can take on both team leadershi

Tier 1 Help Desk Support

INSPYR Solutions

Brooklyn, NY, USA

Contract

Title: Tier 1 Help Desk Support Location: Brooklyn, NY. Hybrid 3-4 days a week onsite Duration: 2 year contract Compensation: $30-$35/hr W2 Work Requirements: , Holders or Authorized to Work in the USQualified candidates may send a copy of their resume (Word Format) to Kristen Silguero at Job Description: The Tier 1 Help Desk Support is responsible for providing first-level technical support for Avaya communication and networking products. This role involves responding to user inquiries, diagnos

Level 2 - Help Desk IT Support Technician

Rekall Technologies

Matawan, NJ, USA

Full-time

Rekall Technologies is an MSP based in New Jersey looking to fill a level 2 IT support / helpdesk position. The candidate should have experience working at an MSP under the pace of an MSP. This is a 9am to 5pm EST in-office position with after hours requirements. The candidate will work on support tickets and be part of projects with senior technicians if they choose to expand their knowledge. Day to day will be supporting small to medium businesses with Office 365, hardware, software, email, an

IT Helpdesk Support

Kforce Technology Staffing

New York, NY, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an IT Helpdesk Support in New York, NY. Responsibilities: * IT Helpdesk Support will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * Respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnosti