Helpdesk Support Technician Jobs in Charlotte, NC

Refine Results
1 - 20 of 92 Jobs

IT Support Technician

Flexential

•

Charlotte, North Carolina, USA

Full-time

Job Description: Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments A strong combination of technical analysis, trou
Posted 13 days ago | Updated 23 hours ago

Desktop Support Technician

Motion Recruitment Partners, LLC

•

Charlotte, North Carolina, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Charlotte, NC 28221. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborat
Easy Apply
Posted 29 days ago | Updated 20 hours ago

Desktop Support Technician

CRG Corporation.

•

Charlotte, North Carolina, USA

Full-time

Desktop Support Technician Hybrid / Onsite (2x per week) Hours: 8-5p Location: Charlotte, NC $18-$23/hour This individual will be the first line of support for our internal and external customers for all IT services and equipment. Will be managing the help desk tickets and assigning them to the second line of support when necessary. Will be configuring, setting up, monitoring, troubleshooting computers, phone systems, printers, AD logins and email accounts. This position performs analytical, te
Posted 60+ days ago | Updated 8 hours ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

•

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
Easy Apply
Posted 1 day ago | Updated 1 hour ago

Bilingual Helpdesk Technician - Spanish/English

Stefanini

•

Remote

Full-time, Contract

Job Responsibilities:*Provide technical end-user support via telephone, email, or web chat.*Provide restorative or maintenance actions to resolve end-user problems.*Respond to end-user problems based on standard procedures.*Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this cl
Easy Apply
Posted 2 days ago | Updated 7 hours ago

Technical Support Engineer

TEKsystems c/o Allegis Group

•

Charlotte, North Carolina, USA

Full-time

Description: The Technical Support Analyst is responsible for 1st/2nd and even 3rd level troubleshooting and resolving technical issues on a wide variety of installed software and hardware. The technical support lead provides consultation, training, troubleshooting, and problem-solving to all our client's internal internal/external users. This position has capacity to move into a Lead role in the IT Organization. Skills: Technical support, Customer service, Troubleshooting, Help desk, Desktop, A
Posted 3 days ago | Updated 8 hours ago

IT Support Partner

TEKsystems c/o Allegis Group

•

Charlotte, North Carolina, USA

Full-time

Description: The IT Technical Support Partner is responsible for troubleshooting and resolving technical issues on a wide variety of installed software and hardware. The technical support analyst provides consultation, training, troubleshooting, and problem-solving to all internal internal/external users prior to and after a product purchase. This support role is primarily responsible for supporting Office and Production environment employees for hardware, firmware, software and services. Potent
Posted 3 days ago | Updated 8 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

•

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
Easy Apply
Posted 60+ days ago | Updated 19 hours ago

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

•

Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos
Easy Apply
Posted 16 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 13 days ago | Updated 13 hours ago

IT Help Desk Coordinator

JBC powered by Workgenius

•

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
Easy Apply
Posted 17 hours ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

•

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
Easy Apply
Posted 10 days ago

Data Center Technician

Beacon Hill Staffing Group

•

Charlotte, North Carolina, USA

Contract

Title: Data Center Technician Duration: 6 months plus extension every 6 months Important Skills Technical - 2-5 yrs experience working in a Data Center or Field Tech environment; structured cabling and server/hardware installation; exp with a Ticketing system (Remedy, ServiceNow, Cherwell)l; exp with Routers/Switches. Soft - able and willing to work 3rd shift onsite, hard working, dependable. What the environment / Sell: Excellent place to work! Top Notch Data Center environment that is respons
Easy Apply
Posted 22 days ago | Updated moments ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
Easy Apply
Posted 7 days ago | Updated 20 hours ago

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

•

Remote or Jacksonville, Florida, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 3 days ago | Updated 8 hours ago

Technical Writer

Advent Global Solutions, Inc.

•

Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin
Easy Apply
Posted 9 days ago | Updated 8 days ago

Client Services Support Specialist

Kforce Technology Staffing

•

Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 15 days ago | Updated 5 hours ago

Help Desk Analyst II

Robert Half

•

Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne
Easy Apply
Posted 8 hours ago

Informix 4gl Developer role || remote

Saxon Global Inc.

•

Remote

Contract, Third Party

Informix 4GL Developer Remote Job Description Coordinating with source teams, system administrators, incident management, change management, problem management and development team for production related changes or issues. Created SQL queries to access/update the database and generating reports for business. Automating routine manual jobs. ESSENTIAL JOB RESULTS Develop and maintain a 4GL and Genero Desktop Client based applications. Provide support programmer for Retail Operations. Extensive tr
Easy Apply
Posted 45 days ago | Updated 12 hours ago

Remote Senior SAP SD Urgent

tekHouse

•

Remote or Mountain View, California, USA

Full-time

Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us
Posted 60+ days ago | Updated 13 days ago