IT Service Desk Analyst Jobs

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IT Service Desk Support Analyst (MDM / Office 365 / ServiceNow)

Trigyn Technologies, Inc.

White Plains, New York, USA

Contract, Third Party

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for an IT Service Desk Support Analyst. The particulars of the position are as follows. Project Overview: The client is seeking a highly motivated and skilled IT Service Desk Support Analyst to join a dynamic IT support team. This role involves professionally fielding service desk requests via telephone and email, documenting end user information, and resolving computer issues immediately. The analyst

IT Service Desk Agent

Info Origin Inc.

Charlotte, North Carolina, USA

Contract

Job Description:The IT Service Desk Agent I will provide frontline support to internal users for IT-related hardware and software issues. < data-start="847" data-end="873">Responsibilities:Provide phone/email support for issues related to computer hardware (laptops, desktops, tablets) and software (Windows OS, O365, enterprise apps, etc.). Perform First Contact Resolution (FCR) for reported issues. Support identity management activities: username creation, system access, and password resets (via

Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

Remote

Full-time

Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handling skillsDocumenting processes and maintaining service desk records.Excepti

IT Service Desk Agent - HYBRID

Chandra Technologies, Inc.

Charlotte, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted Location Requirement: This is a hybrid position. The candidate will be required to work onsite at least two days a week in Charlotte, NC. The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT related software and hardware issues. Aid customers concerning the use of computer hardware (i.e. tablets, desktop, and laptop) and software (i.e. O365 & Windows Operating systems, etc.), including print

IT Service Desk Specialist

Kforce Technology Staffing

Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an IT Service Desk Specialist in Tampa, FL. Duties: * Serve as the first point of contact for IT support within the organization, providing timely and effective resolution to issues via phone, email, or in person * IT Service Desk Specialist will troubleshoot and resolve hardware (PCs, laptops, printers, etc.) and software (Windows, macOS, Microsoft 365, etc.) problems * Assist with basic network connectivity issues such as internet access,

L2 IT Service Desk Technician

Milestone Technologies, Inc.

Livingston, New Jersey, USA

Contract

NO C2C NO VENDORS NO RELOCATIONS NO 3rd parties Self W2 - Level 2 IT Service Desk Technician currently in Livingston, NJ. Area. Location: On site daily in Livingston, NJ. Contract length: 12 months. Pay range: $38-42/hr. (Based on matching experience) REQUIRED experience: 3+ years of IT end user support experience in an 85% MAC and 15% Windows environment at enterprise level companies. Active and recent experience with SaaS applications. Prior experience providing Desktop Support at Tier 2 l

IT Service Desk Technician Co-Op

UniFirst

Wilmington, Massachusetts, USA

Full-time

UniFirst Corporation, one of North America's largest uniform rental and facility service companies, is seeking a highly motivated and dynamic IT Service Desk Technician Co-Op to join the IT team. The position is responsible for providing first level troubleshooting support for a variety of computing support issues while ensuring the highest-level customer service to our Team Partners. This role will provide day-to-day first level support for hardware (desktops/laptops, mobile devices, printers,

IT Service Desk Technician Co-Op

UniFirst

Wilmington, Massachusetts, USA

Full-time

UniFirst Corporation, one of North America's largest uniform rental and facility service companies, is seeking a highly motivated and dynamic IT Service Desk Technician Co-Op to join the IT team. The position is responsible for providing first level troubleshooting support for a variety of computing support issues while ensuring the highest-level customer service to our Team Partners. This role will provide day-to-day first level support for hardware (desktops/laptops, mobile devices, printers,

Technical Support Specialist III- IT Service Desk Support- FT- Days

DHR Health

Edinburg, Texas, USA

Full-time

DHR Health - US:TX:Edinburg - Days Summary: POSITION SUMMARY: The Tier Technical Support Specialist develops and supports technologies that center on the desktop presentation to users as well as infrastructure components that support the desktop environment. Under limited supervision, resolves technology issues, interfaces with vendors for product information and support, and works with end users to ensure high satisfaction levels and reliability of our systems. POSITION EDUCATION/ QUALIFICAT

IT Service Desk Analyst

SAIC

Norfolk, Virginia, USA

Full-time

Job ID: 2407381 Location: NORFOLK, VA, US Date Posted: 2024-05-23 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This p

IT Field Support (Service Desk)

VITAS Healthcare Corporation

Walnut Creek, California, USA

Full-time

LOCAL CANDIDATES ONLYThe Network System Engineer is responsible for maintaining, coordinating and overseeing IT Field Support and IT Customer Service related needs. Responding to, escalating and resolving issues and requests related to desktops, laptops, iPhones, iPads as well as local server management needs such as back-ups, etc.Ensure all incidents, requests, changes etc. are fully managed and documented in a timely mannerOrient new hires with relevant IT processesEffectively communicate to u

Manager, IT Service Management

Vaco by Highspring

Remote

Full-time

Location: 100% Remote in US only, EST Hours Salary: $130,000 + company benefits, pto, 401k match **sponsorship not available, no 3rd parties Overview: The Manager of IT Service Management oversees the day-to-day performance and operations of the organizations IT Service Desk. Drive operational efficiency in alignment with Information Technology Infrastructure Library (ITIL) principles and the organization's IT service management (ITSM) strategy. Important Details: Looking to Shift Left (move

Analyst, IT Service Management

INSPYR Solutions

Addison, Texas, USA

Full-time

Job Title: Sr. Manager, IAM Location: 100% remote, work from home Compensation: Salary between $65,000 to $90,000 in salary Work Authorization: , Holders or Authorized to Work in the US without sponsorship, either now or in the future.Responsibilities Monitors Incidents and Problem records to identify impacted system and application outages that require follow-up analysis. Analyze IT incident and service request tickets for patterns and trends of issues across various IT areas. Develops, revi

Manager, IT Operations and Service Delivery

Vaco by Highspring

Sarasota, Florida, USA

Full-time

Salary: $120,000 + 5% bonus Location: 3 days in Sarasota, FL office, 2 days remote Snapshot/Environment: Team Size: 3 Service Desk Analysts, 1 Service Desk Lead, 1 IAM Analyst # of Users: 900 in over 50 locations # of tickets/month: 1,200 MUST HAVES: ITIL Certification (at least Foundation level) Previous experience as a Service Desk/ITSM Manager Job Summary: Hiring a hands-on Sr. Manager of IT Support & Endpoint Operations. This role will deliver end-user technology services across Microsoft

Service Desk Specialist or IT Help Desk (Bilingual: Spanish/English)

Calance

Dallas, Texas, USA

Contract

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Service Desk Specialist or IT Help Desk (Bilingual: Spanish/English) Job Ref #:43579 Duration:6 Months to Hire (Contract To Hire) Location:ONSITE - Dallas, TX 75225 Pay Rate:OPEN/Market Rate (W2 Only) This role is 100% ONSITE, no remote work is offer

Service Desk Specialist or IT Help Desk (Bilingual: French/English)

Calance

Dallas, Texas, USA

Contract

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Service Desk Specialist or IT Help Desk (Bilingual: French/English) Job Ref #:43580 Duration:6 Months to Hire (Contract To Hire) Location:ONSITE - Dallas, TX 75225 Pay Rate:OPEN/Market Rate (W2 Only) This role is 100% ONSITE, no remote work is offere

IT Enterprise Technician 1 - Service Desk

Berkshire Hathaway Energy

Urbandale, Iowa, USA

Full-time

Job Description The IT Enterprise Technician I provides technical expertise and guidance in supporting end-user problems with desktops, laptops, servers, peripherals, telecommunications, the mainframe, applications and hardware. Responsibilities Assist in response to end-users' inquiries regarding technology issues. Includes incident recognition, research, isolation and follow-up steps for first and second tier issues. Use incident management database and technology resource center systems. S

IT Service Delivery Manager

Leidos

Remote

Full-time

At Leidos, we deliver innovative solutions guided by our commitment to deliver mission success for our customers. Our Mission, Vision, and Values guide the way we do business serving government and commercial customers with smarter, more efficient digital and mission innovations. The Digital Modernization Sector is focused on delivering secure, mission-focused solutions at scale to accelerate our customer's digital transformation objectives. We deliver secure, customized enterprise IT solutions

IT Service Delivery Technician

Integer

Salem, Virginia, USA

Full-time

Job Summary: The primary purpose of this position is to respond appropriately to Associate's requests to resolve problems associated with internal client computing systems. Screens, diagnoses, researches and resolves issues with personal computers, phones, mobile devices, and related systems. Documents service requests and dispatches orders to support groups for problem resolution. Employs good judgment and timeliness in responding to and resolving each issue or complaint to the Associates' sat

IT Service Engineer

SUPERMICRO COMPUTER INC

San Jose, California, USA

Full-time

Job Req ID: 26780 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, pass