IT Service Desk Analyst jobs

Rochester, New York

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Today

Description On a day-day basis, this individual will act as both the Level 1 & Level 2 IT support, fielding calls from End-Users as well as responding to tickets in their ServiceNOW portal in the enterprise environment (15,000+ employees across 300+ locations) with an emphasis on 1st call resolutions (65-70% of tickets expected to be closed at this level). Beyond troubleshooting these issues to the level of break/fix and resolution, they will also be responsible for allocating work to other area

Full-time

USD 18.00 - 20.50 per hour

IT Service Desk Analyst

Detroit, Michigan

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Today

IT Service Desk Analyst Detroit, MI - Onsite downtown 12+ Months W2 contractor role with chance of extending or converting Pay Rate: $23-25/HR Call center-based IT Tier 1 support Role Summary Service Desk Analyst (Level 1) Provide first-level contact and incident resolution for all users with all issuesUses advanced troubleshooting skillsReview knowledgebase articles ensuring accuracy of contentProvide accurate and timely logging of incidents and resolutionMeet or exceed performance goalsEsc

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Contract

USD23 - USD25

IT Service Desk Manager

Draper, Utah

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Today

RESPONSIBILITIES: Kforce has a client in Draper, UT that is seeking an IT Service Desk Manager. Summary: The IT Service Desk Manager is responsible for leading the daily operations of the IT Service Desk and owning the end-user support experience across the organization. This role ensures delivery of reliable, efficient, and customer-focused IT support while applying ITIL 4 service management best practices. This individual will serve as both a people leader and operational owner across inciden

Full-time

$75,000 - $95,000 annually

Executive Support IT Service Desk Analyst

Fort Belvoir, Virginia

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4d ago

Leidos is seeking an Executive Support Service Desk Analyst to support large-scale migration and operations on a large, high-profile DOW contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. In this role

Full-time

USD 82,550.00 - 149,225.00 per year

IT Service Desk Technician

Pittsburgh, Pennsylvania

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Today

Description & Requirements Maximus is seeking an IT Service Desk Analyst. As an IT Service Desk Analyst you are the first point of contact or all IT related incidents and service requests. This front ling support to the end user community, ensuring timely resolution of issues, exceptional customer service and adherence to organizational IT standards and processes. This versatile resource is responsible for providing end-to-end technical support across the IT Service Desk, Desktop Support, Video

Full-time

USD 20.00 per hour

IT Service Desk Manager

Chicago, Illinois

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4d ago

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Role Overview The IT Service Desk Manager is a critical

Full-time

USD 120,000.00 - 145,000.00 per year

IT Service Desk Supervisor

Jacksonville, Florida

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Today

Overview JOB TITLE: IT Service Desk Supervisor CAYUSE COMPANY: Cayuse Civil Services LOCATION Remote - Jacksonville, FL SALARY: $65,000.00 - $90,000.00 EMPLOYEE TYPE: Full-Time Salary Exempt TRAVEL Travel to client-site in Jacksonville, FL as needed RELOCATION No Employment in this role is conditional upon successful execution of the contract by the client. The Work The IT Service Desk Supervisor will ensure strong processes, reliable infrastructure, and a customer-first mindset. This role is ac

Full-time

USD 65,000.00 - 90,000.00 per year

IT Service Desk Technician

Remote

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4d ago

Title:IT Service Desk Technician Location: Remote Duration: 6 month contract Compensation:$25.00 - $26.00/hr Work Requirements:, Holdersor Authorized to Work in the U.S. The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company''s information technology functions. The role is responsible, under general direction and supervision, for acting as the central point of contact from which users throughout the organization may request

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Contract, Third Party

$25 - $26

Sr. Manager, IT Service Desk

Pleasanton, California

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22d ago

About Blackhawk Network: Today, through BHN's single global platform, businesses of all kinds can tap into the world's largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN's networ

Full-time

USD 4,000.00 per month

Senior IT Service Desk Technician

Boston, Massachusetts

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4d ago

Overview About Suffolk Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations

Full-time

USD 37.50 - 50.96 per hour

IT Service Desk Technician

Lansing, Michigan

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Today

One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. These roles are high paced and our client is looking for candidates that can handle the high volume of calls. This is also a great opportunity for someone to grow their skills within the IT support and have the opportunity to advance their careers within IT. They are currently looking for an individual who is looking to grow within their company. *Please apply if you're interest

Full-time

USD 17.00 - 18.00 per hour

IT Service Desk Technician

Grand Rapids, Michigan

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Today

Full-time

USD 17.00 - 18.00 per hour

IT Service Desk Technician II

Lewisville, Texas

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4d ago

Service Center CSCS TX Summary: The Tier 2 IT Service Desk Technician is a subject matter expert who handles escalated technical issues and mentors Tier 1 agents. Tier 2s are responsible for in-depth troubleshooting, knowledge documentation, and driving permanent resolutions for recurring issues. Essential Duties: Own and resolve tickets escalated from Tier 1 Perform advanced troubleshooting for hardware, software, network, and system issues Act as a knowledge source for Tier 1 agents and assi

Full-time

IT Service Desk Specialist - Level II

Dayton, Ohio

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4d ago

Sentar is proud to be an employee-owned company, fostering a culture of empowerment, collaboration, and innovation. Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering. We invite you to join the team where you can build, innovate, and secure your career. Sentar is seeking a IT Service Desk Specialist - Level II at Wright-Patterson AFB in Ohio! Rol

Full-time

Global IT Service Desk Technician

Denver, Colorado

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4d ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Global IT Service Desk Technician Locations: Denver, CO | Hybrid Get To Know Us: The Global Service Desk (GSD) team is the fron

Full-time

USD 50,000.00 per year

IT Service Desk Technician L2 (NY)

New York, New York

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4d ago

12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C) Onsite daily in New York, NY (10004 - Financial District) Pay up to $40/hr. (No PTO and No Paid Holidays) The ideal candidate will have 5 years of experience supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed.

Full-time

USD 40.00 per hour

Manager of the IT Service Desk

Anaheim, California

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Today

Description: Hybrid 3 days onsite in Anaheim, CA Our client seeks a Manager of the IT Service Desk to lead end user computing, collaboration, and back office systems across branch, corporate, and remote locations. The role manages help desk operations, system upgrades, patching, monitoring, backups, inventories, and reporting. It ensures audit and security requirements for file systems, email, network access, and endpoint systems. The manager coordinates design and planning for desktop, server

Contract

Manager, IT Service Desk & End User Services

McLean, Virginia

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4d ago

Clark Construction is seeking a hands-on Service Desk Manager to lead and grow our end-user services function during a period of active transformation. This role serves as the first line of defense for all IT support, owning the full intake experience from initial contact through resolution or escalation. You will directly manage a team of analysts supporting corporate office users and field teams nationwide. We seek a skilled and enthusiastic IT professional to deliver high-quality customer ser

Full-time

IT Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !

Hybrid in Pensacola, Florida

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2d ago

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 URGENT HIRE PLEASE CALL ME DIRECTLY AT 703-CALL-955-NOW-1070 Service Desk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Rate : $32/hr w2 Hybrid Role - 3 Days a week onsite in Pensacola, FL // 2 days fully Remote The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise.

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Contract

IT Service Desk Specialist - Level II

Oak Harbor, Washington

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Yesterday

Title: IT Service Desk Specialist - Level II Location: Oak Harbor, WA Duration: Full Timf Required Experience: Four (4) years of progressive experience demonstrating the required proficiency.Required Certification: IAT IIRole & Responsibility: Answers questions, analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. Resolves computer software and hardware problems of users, and acts as a contact f

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Full-time

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IT Service Desk Analyst jobs