IT Service Desk Analyst jobs

Chicago, Illinois

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Today

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence a

Full-time

USD 67,000.00 - 83,000.00 per year

Service Desk Analyst

Phoenix, Arizona

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17d ago

Job Title: Service Desk Analyst Location: Phoenix, AZ (Hybrid) Duration: Long Term Position Description: Local candidates to Phoenix only. First 2 weeks is onsite for training then remote after that. DES is seeking an experienced and highly motivated individual to join our team as a Service Desk Analyst. This position is responsible for providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, self-service ticket submissions, and various other meth

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Contract

Depends on Experience

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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2d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

IT Service Desk Lead

Arlington, Virginia

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Today

IT Service Desk Manager LaSalle Network is partnering with our client to hire an IT Service Desk Lead in Arlington, VA. This IT Service Desk Lead will run day-to-day Tier 1-3 service desk operations while serving as a hands-on technical escalation point across a secure Microsoft government cloud environment (Microsoft 365 GCC High and Azure Government). This is a contract opportunity in a highly regulated environment, offering the chance to lead a service desk function, improve processes and do

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Contract

$60 - $70 per hour

Service Desk Analyst

Colorado Springs, Colorado

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Today

Job ID: 2617490 Location: Colorado Springs, CO, US Date Posted: 2026-10-01 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a motivated secret cleared Service Desk Analyst to join our team onsite in Colorado Springs supporting NORAD and USNORTHCOM (N&NC). As the first point of conta

Full-time

USD 40,001.00 - 80,000.00 per year

IT Service Desk Lead

Lancaster, Pennsylvania

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Today

GENERAL DESCRIPTION: The IT Service Desk Lead plays a critical role in providing day-to-day support to High's end users and related end user systems. The lead, in conjunction with the Service Desk Technician, serves as the first point of contact for coworkers that need technical assistance. The lead will oversee and assist with IT Service Desk operations; which include assisting the Service Desk Technician to ensure that incoming support calls are answered; responding to support requests; creat

Full-time

Service Desk Analyst

Jacksonville, Florida

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Today

RESPONSIBILITIES: Kforce has a client in Jacksonville, FL that is seeking a Service Desk Analyst for the rollout of next-generation authentication technologies, replacing traditional text message and voice verification methods. In this role, you will deliver multi-channel customer support, guide users through setup and activation procedures, troubleshoot access and authentication challenges, and respond to inquiries related to identity verification solutions such as Okta Verify and Incode. Duti

Contract

$16 - $19 hourly

IT Service Desk Manager

Minneapolis, Minnesota

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22d ago

IT Service Desk Manager Quick Summary Our client is seeking an experienced IT Service Desk Manager to lead day-to-day Service Desk operations and a team of approximately six technicians and student workers. This is a hands-on leadership role for someone who can effectively manage people, ticket workflows, escalations, and customer relationships while keeping support operations running smoothly. The ideal candidate will be visible and approachable, comfortable handling difficult customer situatio

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Contract

Depends on Experience

IT Support Technician - IT Service Desk

Salt Lake City, Utah

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Today

Overview This position will provide remote IT services for Patients and Staff. About 19 hours per week. Current University Of Utah Students preferred for this role. As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of

Part-time

Service Desk Analyst (L1)

Scottsdale, Arizona

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11d ago

L1 Service Desk Support Engineer 6-12 months Scottsdale, Arizona 85260 Key Skills: Service Desk, L1 Support, ITSM, Troubleshooting, Windows, macOS, Office 365, VPN, TCP/IP, Wi-Fi, Ticketing, Incident Management Key Responsibilities: Handle user requests via phone, chat, and email. Log, categorize, and track tickets using ITSM tools. Troubleshoot Windows/macOS, Office applications, VPN, printers, Wi-Fi, and basic networking issues. Escalate complex issues to L2/L3 teams. Document t

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Third Party, Contract

Depends on Experience

Service Desk Analyst

Overland Park, Kansas

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Today

Description: On-site 5 days/week in Overland Park, KS Our client seeks an intermediate Service Desk professional to provide on-site end user support across desktops, laptops, peripherals, and core business applications. The role will record and resolve incidents, perform installations and upgrades, maintain equipment, and collaborate with higher tier teams for escalations. The position requires strong communication, customer service, and documentation skills, with the ability to work independe

Contract

Internship - IT Service Desk (Year-Round)

Milwaukee, Wisconsin

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27d ago

About the Role: IT has a track record of success with interns across their various teams, all who have the ability to directly contribute to the success of the department. Interns apply knowledge gained in the classroom to develop relevant professional experience while creating meaningful relationships. We look for highly motivated individuals who are proactive, eager to learn and ready to contribute. The IT Client Services team provides technical services and support to Baird associates across

Full-time

Lead, IT Service Desk

Hyderabad, Telangana

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Today

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Vistance Networks is seeking an experienced Lead, IT Service Desk to supervise Level 1 and Level 2 support operations for a global user community. The role is accountable for shift performance, customer experience, SLA and KPI achievement, team development, and consistent execution of IT service management processes. The position also leads incident management and critical incident coordinatio

Full-time

Service Desk Analyst / Desk Side Support

Folsom, California

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24d ago

6+ Months::On-site ::Folsom, CAService Desk Analyst / Desk Side SupportAble to follow policies, processes and procedures used to manage the technical support of the software, hardware, and network infrastructures.Able to comply with all relevant and applicable legislation, regulation, and external standards relating to the technical support of the software, hardware, and network infrastructures.Able to document the technical support provided for the software, hardware, and network infrastructure

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Part-time

Depends on Experience

Tier 1/2 Service Desk Analyst (Managed Service)

Richmond, Virginia

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Today

Job#: 3054729 Job Description: Tier 1/2 Service Desk Analyst ON SITE 5 days a week in North Chesterfield. Pay is $22/HR High-Level Summary The Tier 1/2 Service Desk Analyst provides both front-line and advanced technical support for client's users and systems. This role is responsible for incident intake, troubleshooting, escalation support, and service restoration across a range of desktop, application, and access-related issues. The analyst will operate as a key contributor within the Se

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Full-time

$22 - $22 per hour

Manager, IT Service Desk

New York, New York

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Today

Description Position at MTA Headquarters JOB TITLE: Manager, IT Service Desk SALARY RANGE: $160,963 - $189,990 DEPT/DIV: Information Technology SUPERVISOR: Director, IT Service Desk LOCATION: 2 Broadway, New York, NY 10004 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire. Opening: The Metropolitan Transportation Author

Full-time

USD 160,963.00 - 189,990.00 per year

IT Service Desk Technician

Livonia, Michigan

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Today

Come work for OHM Advisors, the Community Advancement firm.With the singular mission of Advancing Communities, our diverse 800+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put peop

Full-time

IT Service Desk Lead

Arlington, Virginia

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Today

Location: Arlington, VA Salary: $65.00 USD Hourly - $80.00 USD Hourly Description: IT Service Desk Lead Location and Work Arrangement Arlington, Virginia Onsite, five days per week Role Overview We are seeking an experienced, hands-on IT Service Desk Lead to lead day-to-day service desk operations while serving as a senior technical resource across a secure Microsoft government cloud environment. This is a player-coach role for an IT professional who enjoys developing people, improving serv

Contract

USD 65.00 - 80.00 per hour

Service Desk Analyst

Nashville, Tennessee

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9d ago

Job Title: Service Desk Senior Analyst Location: Nashville, TN (Onsite) Job Type: Contract Required Skills Windows 10/11 and Microsoft 365 support Active Directory, Azure AD / Entra ID, and identity management Networking basics: DNS, DHCP, TCP/IP, VPN, Wi-Fi troubleshooting ITSM tools: ServiceNow, Freshservice, Remedy, or Jira Service Management Endpoint management and remote support tools ITIL framework knowledge

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Contract, Third Party

Depends on Experience

IT Service Desk Specialist

Salt Lake City, Utah

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Today

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and

Full-time

USD 73,000.00 - 89,000.00 per year