IVR Developer Jobs in Charlotte, NC

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1 - 17 of 17 Jobs

IVR Architect (Kore AI)

Nam Info Inc

•

Charlotte, North Carolina, USA

Contract, Third Party

IVR Architect (Kore AI) Charlotte NC (100% Onsite) 12 Months Mandatory Skills Java, Prompt engineering, LLM integrations, API, Web services, LCNC platform exposure NLU / NLP model implementation - Experience with Conversational AI projects, Intent identification and LLM development with Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants). - Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data
Easy Apply
Posted 5 days ago | Updated 1 day ago

Telecom Solutions & IVR Systems Business Analyst

Info Dinamica Inc

•

Charlotte, North Carolina, USA

Contract, Third Party

Roll: Telecom Solutions & IVR Systems Business Analyst Location: Charlotte, NC - Onsite 5 Days Type of Position: Contract/C2H Long Term Contract Bill-Rate: Competitive Experience: 10+ years of experience as a Business Analyst, with a primary focus on: > Telecom solutions > IVR systems > Telecom Back Office Operations > Basic SQL skills, and has worked in Agile environments as a BA, strong communication and interpersonal skills. Proven track record of collaborating with stakeholders, tra
Easy Apply
Posted 6 days ago | Updated 13 hours ago

IVR Architect (Kore AI)

Edge Global

•

Charlotte, North Carolina, USA

Contract, Third Party

Hi, hope you are doing well. I was trying to reach you for below mentioned job role, let me know if you are available in the job market or having any reference for the same. Job Title : IVR Architect (Kore AI) Location : Charlotte NC (100% Onsite) Job Type: Contract Experience with Conversational AI projects, Intent identification and LLM development with Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants). Proficiency in integrating AI so
Easy Apply
Posted 6 days ago | Updated 4 hours ago

Lead - IVR & "Conversational AI" ChatBot Onsite

Virtusa Corporation

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Charlotte, North Carolina, USA

Contract

This is onsite engagement. NO remote/Hybrid option can be entertained IVR Architect/Conversational AI (Chatbot) expert Onsite at Charlotte NC Detailed Job Description Mandatory Skills Experience with Conversational AI projects, Intent identification, and LLM development with strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants). Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data retrieval, and i
Easy Apply
Posted 20 days ago | Updated 20 days ago

Business Analyst with Telecom/IVR || Charlotte, NC || Contract

IT First Source

•

Charlotte, North Carolina, USA

Contract

Business Analyst with Telecom || Charlotte, NC || Contract Experience: 10+ years of experience as a Business Analyst, with a primary focus on: > Telecom solutions > IVR systems > Telecom Back Office Operations > Basic SQL skills, and has worked in Agile environments as a BA, strong communication and interpersonal skills. Proven track record of collaborating with stakeholders, translating business needs into technical specifications, and leading solution delivery. Exposure to system integration,
Easy Apply
Posted 6 days ago | Updated 18 hours ago

NICE IVR consultant Fort Mill,SC (Charlotte)

CogniSoft Technologies

•

Remote or Fort Mill, South Carolina, USA

Third Party, Contract

Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities: 1. Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and
Easy Apply
Posted 1 day ago

NICE CXone IVR consultant immediate need for Onsite at SC/NC for longterm Contract!!!

Nam Info Inc

•

Charlotte, North Carolina, USA

Full-time, Contract, Third Party

Dear Partners, Hope you are doing well. Please find the Job description. Kindly share resume along with contact details and expected bill rates on C2C and send it to Role : NICE CXone IVR consultant Location : Fort Mills SC (Charlotte NC) ( 100% Onsite all 5 Days) Duration : Longterm Required Skills: Must Have 8+ years of experience in leading CCaaS platform such as NICE CXONE(ACD, IVR, Studio, WEM, QM). Optional : 3+years of hands-on development background with java/springboot/APIs Option
Easy Apply
Posted 15 days ago | Updated 1 day ago

Business Analyst with Telecom Solutions and IVR Systems

Info Dinamica Inc

•

Charlotte, North Carolina, USA

Third Party, Contract

Role: Business Analyst with Telecom Solutions and IVR Systems Location: Charlotte, NC (Onsite from Day 1) Job Type: Contract Experience: 10+ years of experience as a Business Analyst, with a primary focus on: Telecom solutions IVR systems Telecom Back Office Operations Basic SQL skills, and has worked in Agile environments as a BA, strong communication and interpersonal skills. Proven track record of collaborating with stakeholders, translating business needs into technical specifications,
Easy Apply
Posted 7 days ago | Updated 13 hours ago

NICE IVR consultant --Fort Mill, SC

CogniSoft Technologies

•

Fort Mill, South Carolina, USA

Full-time, Third Party

NICE IVR consultant Location - Fort Mill, SC (Charlotte) Shift Timings 11 AM to 8 PM EST Project Duration: 6 months Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment anal
Easy Apply
Posted 1 day ago | Updated 17 hours ago

NICE CXone IVR consultant

Innorev Technologies, Inc

•

Fort Mill, South Carolina, USA

Contract

Job Title: NICE CXone IVR consultant Location: Fort Mill, SC (Charlotte) - [100% Onsite] Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities
Easy Apply
Posted 1 day ago

NICE IVR Technical Lead

New York Technology Partners

•

Fort Mill, South Carolina, USA

Contract

Role : NICE IVR Technical Lead Duration : Long Term Contact Location : Fort Mill, SC United States Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Respon
Easy Apply
Posted 1 day ago

Senior IVR Engineer | Remote | Contract

Walker Healthforce

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Remote

Contract

Senior IVR Engineer | 8+ years | Remote | Government Clearance Required | Contract Walker Healthforce is seeking a Senior IVR Engineer with 8+ years of experience to support a healthcare client. This is a 4-month contract opportunity. START DATE: ASAP CORE REQUIREMENTS: Needs to be familiar with Invision Studio 2.8.0 and how to code with this version have at least 2+ years experience preferred Understands functional block calls from within Invision Knows how to code xml files Knows how to co
Easy Apply
Posted 40 days ago | Updated 14 days ago

NICE IVR Consultant

Apar Technologies

•

Fort Mill, South Carolina, USA

Contract

Title: NICE IVR consultant Location - Fort Mill, SC (Charlotte) Project Duration: 6 months Shift Timings 11m AM to 8 PM EST Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer
Easy Apply
Posted 7 days ago | Updated 7 days ago

Twilio (IVR) Product Owner - Remote (Must be from EST, CST zone only) - Full-time

ERPMark Inc

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Remote or New York, New York, USA

Full-time

Role : Twilio (IVR) Product Owner Location: Remote (Needed Profiles from CST, EST only) Full-Time Technical functional Product Owner candidates with the following skills - Good exposure to database & queries and experience working on report creations Experience in gathering reporting specific business needs and translating them into US with detailed acceptance criteria for the team to work on Exposure and good understanding of end-to-end Twilio IVR an
Easy Apply
Posted 9 days ago | Updated 10 hours ago

IVR Tester with Bilingual

PY DATA, INC.

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Remote

Contract

IVR Tester 12 months 100% Remote 4 positions (out of 4, need 2 bilingual) Additional Info: Know what we do: Healthcare, working on amazon connect, tell a story, if dont have connect experience, used CyaraTechnical scenarios , technical questionsCritical thinkers, ok with making mistakes, ask questions, dont need know it all.Defect management has to be very tight, tell me what you would do if had a defect from prod support, what would you do if test case failed in Cyara, how do you create a
Easy Apply
Posted 23 days ago | Updated 10 hours ago

Automation IVR QA Testers

Keylent

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Remote

Contract

Role: Automation IVR QA Testers Need QA Testers Strong with IVR Testing and Cyara - Cyara IVR call flow testing & able to write Automation Scripts. Test Management tools: qTest Cyara Postman/Soap UI Tosca AWS Connect Lambda Testing Experience with Lambda Test Automation Gitlab Strong Testing Skills Experience understanding IVR Requirements/Data Mapping and estimating work effort Experience identifying the IVR conditions for requesting test data Experience with test data submission requests, pre
Easy Apply
Posted 16 days ago

CX Architect (IVR)

Genius Business Solutions

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Remote

Third Party, Contract

Are you a passionate IT trailblazer a growth-focused, problem-solver who takes full ownership of your work, wants to collaborate & co-create with fellow IT experts, innovate, learn new skills, create new solutions & drive your career to the pinnacle of your potential? If so, you will love working with our Sales Team we are constantly innovating to create breakthrough solutions for our client s growth through a vibrant, fun team culture. Featured in CNBC, Digital Journal, Fox News & CIO Review, G