Service desk jobs

Malvern, Pennsylvania

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5d ago

Job Title: IT Service Desk Specialist Location: Malvern, PA - hybrid onsite Duration: 12 months Job Description: - Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests, including logging, tracking, resolution, and reporting in the ITSM System (ServiceNow). - Support Windows 11 upgrade calls Provide request fulfillment for Service Requests as assigned. - Provide communication with all relevant

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Contract

$20 - $22

Service Desk Analyst

New York, New York

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Today

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

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Full-time

$80,000+

IT Service Desk Manager

Hybrid in Washington, District of Columbia

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6d ago

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Manager in the Washington DC office. The IT Service Desk Manager is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users firm wide in a fast paced 24/7 enviro

Full-time

$136,160 - $185,000

IT Service Desk

New York, New York

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Today

A leading institution is seeking a Service Desk Technician to provide front-line IT support to faculty, staff, and administrators via phone, email, chat, and in person. Reporting to the Assistant Director of IT, this role requires strong customer service skills and proficiency in both Windows and macOS environments. Responsibilities: Provide technical support across multiple channels (phone, email, chat, in-person) Troubleshoot and resolve issues related to computers, printers, software, and ne

Contract

USD 20.00 - 23.00 per hour

Service Desk Technician

New Haven, Connecticut

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Today

**This is a service desk role (phone support only) that sits onsite in New Haven (this person is responsible for parking). It is not entry level and requires min 2-3 years of help desk experience in a call center environment. This role is a 6 month contract to start** Description This higher ed client is seeking a well rounded helpdesk specialist. 80-100% phone support. Teams supports 10,000-20,000 end users mostly admin but some students and faculty. When hiring personnel Yale likes the most "w

Full-time

USD 15.00 - 25.00 per hour

Service Desk Agent

Columbus, Ohio

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14d ago

We are seeking a proactive and customer-focused Service Desk Agent to provide first-level technical support and incident resolution for end users. The ideal candidate will troubleshoot hardware, software, and network issues, ensuring timely resolution and high customer satisfaction while adhering to ITIL standards. Key Responsibilities: Act as the first point of contact for users via phone, email, or ticketing system. Log, categorize, and prioritize incidents and service requests in the ITSM too

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Full-time

$40000 - $55000

Service Desk Technician II

Green Bay, Wisconsin

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Today

Description: Are you passionate about solving technical problems and delivering top-tier support? Join a dynamic team where your skills will make a real impact across multiple locations! What You'll Do: Be the go-to expert for IT support, handling requests via phone, email, and in-person.Manage user accounts and mobile devices using Azure Active Directory and Intune.Monitor and triage service desk tickets, document diagnostics, and escalate issues when needed.Provide remote support for desktops,

Full-time

USD 20.00 - 25.00 per hour

Service Desk Analyst (Monday - Friday Shift)

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. This is a Monday - Friday shift. Summary: We arere seeking a Service Desk Analyst (EDP) to provide frontline IT support across our enterprise, including hospitals and corporate offices. In this role, you will be the first point of contact for technical issues, ensuring timely resolution and exceptional customer service. Key Responsibilities: * Respond to Level 1 and 1.5 support requests via phone, ema

Contract

$23 - $33 hourly

Service Desk Technician

Bristol, Indiana

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Today

Level 1 Service Desk Technician Start - ASAP Onsite 5 Days a week (Bristol, Indiana) Our automotive client is looking for an IT service desk person for their Bristol Indiana location. Ideal candidate will have experience working in a Microsoft environment and helping with tickets and any IT related issues. This role is onsite full 5 days a week and 6 months contract to hire. Musts: Level 1 Service Desk experience Microsoft tools/apps experience / command prompts Ticketing Systems Troubleshooting

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Contract

Up to $35

Service Desk Technician II

Green Bay, Wisconsin

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Today

IT Support Specialist - Empowering Users & Driving Solutions Are you passionate about solving problems, helping people, and making technology work seamlessly? Join our dynamic IT team as an IT Support Specialist, where every day brings new challenges and opportunities to make a real impact! What You'll Do: Be the go-to expert for IT support-responding to calls, emails, and walk-ups with confidence and care.Own the service desk queue: review tickets, document your work, and escalate when neede

Full-time

USD 20.00 - 25.00 per hour

Service Desk Analyst

Austin, Texas

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Today

Required Skills: 2+ years of helpdesk support experienceWindows OSOffice 365Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently growing in size due to higher call volume and incoming tickets. Responsibilities include, but are not limited to: Phone, email, and chat supportNetworking support (DNS, DHCP, TCP/IP, etc.)Troubleshoot in a multi-user environmentTroubleshoot PC's, printers, etc.Support Windows based devicesSolving a wide variety of IT iss

Full-time

USD 20.00 - 24.00 per hour

Service Desk Analyst

New York, New York

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Today

Description The Service Desk Analyst is responsible for providing telephone support for Firm applications, PCs, laptops, tablets, smartphones and telephone equipment. ESSENTIAL JOB DUTIES & RESPONSIBILITIES Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10/11, Outlook, MS Office, Worksite, Diaries, IE, Citrix, Acrobat, STBWeb and legal research tools to trouble

Full-time

USD 26.00 - 28.00 per hour

Service Desk Analyst

Austin, Texas

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Today

Position Title: Helpdesk Technician Duration: 18 Months Work Schedule: Hybrid (3 days onsite, 2 days) Role Summary This intermediate-level Helpdesk Technician role involves providing technical support through both phone and chat channels in a fast-paced enterprise environment. Candidates should have strong troubleshooting skills, excellent communication abilities, and experience supporting common enterprise technologies. Day-to-Day Responsibilities Diagnose and resolve desktop application an

Full-time

USD 20.00 - 24.00 per hour

Service Desk Analyst

Austin, Texas

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Today

Description Position: Helpdesk Technician Location: Austin, TX Number of Positions: 1 Duration: 18 months Interview Process: 2 Step Process (One TEAMS interview and then an Onsite interview) Posting - Will be released this week Locations: 1 Positions will sit at the Austin, TX site location Note: Manager likes to see candidates that have at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to have experience with providing support for Windows 10/11, Office 3

Full-time

USD 20.00 - 24.00 per hour

Service Desk Hardware Technician

Colorado Springs, Colorado

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Today

Job ID: 2510889 Location: COLORADO SPRINGS, CO, US Date Posted: 2025-10-20 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description We are seeking a Service Desk Hardware Technician to support our NORAD/NITES program. This is an onsite position in Colorado Springs with an active Secret clearance as a requireme

Full-time

USD 40,001.00 - 80,000.00 per year

IT Call Center Support / Service Desk / Help Desk / Technical Support

Tallahassee, Florida

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Today

Scope of Services: Responsible for Tier I IT call center customer service support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application and software problems. Education: High School Diploma or equivalent. Experience: 1 to 2 years of Customer Call Center work experienc

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Contract

$15 - $20

Service Desk Support (Assistive)

Columbus, Ohio

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6d ago

Role: Service Desk Support (Assistive), on-site in Columbus, OH / South Jordan, UT - Full-time Job description: 376448/SP Must Have Technical/Functional Skills Experience Required 5 to 8+ Years "A Service Desk Engineer requiring over 5+ years of experience in End User Computing, Microsoft Windows Technologies, Active Directory, and assistive technology support, with responsibilities including troubleshooting, customer management, and collaboration with technical teams, while emphasizing strong

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Full-time

$100,000 - $110,000

Service Desk Technician

Pensacola, Florida

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Today

A Fortune 50 financial services company is seeking a highly motivated Service Desk Technician for a great opportunity with their team in Pensacola, FL. In this role, the Service Desk Technician will be responsible for acting as the first point of contact for Enterprise Technology Services (ETS) in order to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests, wherever necessary. About the Opportunity: Schedule: Afternoons / Evenings Schedule: Sunday

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Contract

$20 - $27 per hour

Service Desk Analyst

San Diego, California

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Today

job summary: We are looking for a Service Desk Analyst in the San Deigo area for a 6 month contract. location: San Diego, California job type: Contract salary: $23 - 24 per hour work hours: 8am to 5pm education: Associates responsibilities: Maintain a high degree of customer service for all support queries ensuring employee's needs are addressed in a timely manner.Diagnose and resolve technical hardware and software issues utilizing the Service Desk Knowledge Base Identify and escalate si

Contract

USD23 - USD24

Service Desk Technician

Louisville, Kentucky

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Today

Job Title: Service Desk Technician Location: Louisville, KY (On-site) Experience Level: Entry Level Shift: 1st, 2nd, and 3rd shift opportunities available Overview TEKsystems is seeking a Service Desk Technician supporting hardware and software troubleshooting for one of our clients based out of Louisville, Kentucky. This role is ideal for someone who enjoys solving technical problems and is eager to grow within a dynamic organization. Responsibilities Deliver exceptional customer service b

Full-time

USD 17.00 - 18.75 per hour

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Service desk jobs