Service desk jobs

Aberdeen Proving Ground, Maryland

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Today

Job ID: 2615508 Location: Aberdeen Proving Ground, MD, US Date Posted: 2026-08-10 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve T

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Manager

Adelphi, Maryland

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Today

Job ID: 2615522 Location: Adelphi, MD, US Date Posted: 2026-08-11 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full r

Full-time

USD 120,001.00 - 160,000.00 per year

Senior Service Desk Specialist

Springfield, Virginia

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Today

Job ID: 2614888 Location: Springfield, VA, US Date Posted: 2026-07-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Specialist to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the MA

Full-time

USD 40,001.00 - 80,000.00 per year

Manager II, Service Desk Systems & Support (Autonomous Incident Management / DexOps)

Hybrid in Winchester, Virginia

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Today

Overview Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. The Manager II, Service Desk Systems & Support (Autonomous Incident Management / DexOps) serves as a critical enabler of the organization's transition to a Tier 0 operating model by establishing and leading a structured, outcome-driven approach to incident automation. This role provides both strateg

Full-time

$128,300-$187,500 per year

Manager II, Service Desk Systems & Support (Autonomous Incident Management / DexOps)

Hybrid in Vienna, Virginia

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Today

Full-time

$128,300-$187,500 per year

Manager II, Service Desk Systems & Support (Autonomous Incident Management / DexOps)

Hybrid in Pensacola, Florida

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Today

Full-time

$128,300-$187,500 per year

Senior IT Service Desk Specialist

Dambulla, Central Province

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Today

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Senior IT Service Desk Specialist (Remote) Full time, Sri Lanka This role serves as a representative of the Enterprise ICT Organization and collaborates with other IT functions to support day-to-day business operations, IT projects, and assigned tasks. The position also works closely with non-ICT teams, providing technical guidance, assistance, and insights to support organizational objectives . The Senio

Full-time

ITSM / Service Desk Lead

Oak Brook, Illinois

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Today

ITSM / Service Desk Lead Salary: $93,750-$125,000 Position Summary The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service Desk operations and the organization's IT Service Management framework. This role owns ServiceNow (or equivalent ITSM platform), drives ITIL process maturity, ensures SLA achievement, and provides governance over Incident, Problem, Change, and Request Management processes across the enterprise. Key Responsibilities <>Service Desk Lea

Easy Apply

Full-time

USD 93750-125000

Service Desk Analyst

Oshkosh, Wisconsin

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Today

Entry-Level Service Desk Technician (Contract) Oshkosh, WI (Onsite) 6 Month Contract Opportunity Great Entry-Level IT Opportunity Strong Potential for Extension and Career Growth Launch Your IT Career A global organization is growing its internal IT Service Desk team and is seeking Entry-Level Service Desk Technicians who are eager to gain hands-on experience in a professional enterprise environment. This opportunity is ideal for candidates with technical training, help desk internships, c

Full-time

USD 18.00 - 20.00 per hour

Service Desk Analyst

Oshkosh, Wisconsin

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Today

Service Desk Technician Location: Onsite Overview We are seeking a Service Desk Technician to join a growing IT support team. This role is ideal for candidates looking to gain hands-on experience in a large enterprise environment while supporting end users across multiple business functions. The team is focused on delivering exceptional customer service and resolving technical issues through phone, email, and chat support channels. Key Responsibilities Provide first-level technical support

Full-time

USD 18.00 - 20.00 per hour

Level 1 Service Desk Analyst

Phoenix, Arizona

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Today

Level 1 Service Desk Analyst Phoenix, AZ 85086 Onsite 1 Years from projected start date Position Description: Service Desk Analysts assigned to the Service Desk team are responsible for the day to day support of internal and external clients. By leveraging your customer service skills, technical training, and having an understanding of today's technologies, you will solve a wide variety of challenges in a fast paced environment that is managed using ITIL methodology. Provide first level suppor

Easy Apply

Contract

Up to $19

Service Desk Analyst I

Highland, California

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Today

Under the supervision of the Supervisor, IT Operations, the Service Desk Analyst I ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, creating, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain service level agreements (SLA) expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as assist

Full-time

Service Desk Analyst

Tucson, Arizona

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Today

Service Desk Analyst (100% Remote) We're hiring Service Desk Analysts to provide Tier 1-Tier2 technical support in a fast-paced enterprise environment. This role supports users through phone, chat, and collaboration tools, troubleshooting Windows, VPN, Wi-Fi, Microsoft 365, and account access issues. Responsibilities Provide technical support via phone and chatTroubleshoot Windows 11, VPN, Wi-Fi, connectivity, and Microsoft 365 issuesManage and resolve tickets in a ticketing systemSupport Active

Full-time

USD 29.00 - 29.00 per hour

Service Desk Technician

Erie, Pennsylvania

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Today

Description Position Summary The Service Desk Technician is responsible for delivering first-line technical support to company employees and agents. This role provides high-quality customer service through both phone-based and walk-up (TechLink) support, ensuring timely resolution of IT issues, efficient ticket management, and proper handling of end-user equipment. The technician plays a critical role in maintaining operational efficiency by troubleshooting, configuring, and supporting IT system

Full-time

USD 10.00 per hour

Service Desk Analyst

Golden Valley, Minnesota

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Today

Description Service Desk Analysts will provide customer service and technical support to employees and is responsible for providing resolutions through expert problem identification, analysis and appropriate troubleshooting. This position will receive trouble tickets via email, ticketing system or telephone and are responsive and effective in creating tickets, resolving tickets and/or coordinating escalation if needed for resolution. Responsibilities: Handle incoming calls, tickets and emails ti

Full-time

USD 20.00 - 23.00 per hour

Service Desk Analyst

Oshkosh, Wisconsin

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Today

Description Shift 11:30a-10:30p M-TH We are seeking a customer-focused Service Desk Analyst to provide first-level technical support for end users across a global enterprise environment. This role serves as the primary point of contact for employees experiencing technical issues and supports users through phone, email, and chat channels. The Service Desk Analyst will troubleshoot hardware, software, access, and application-related issues while ensuring a high level of customer service and timely

Full-time

USD 18.00 - 20.00 per hour

Service Desk Technician

Louisville, Kentucky

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Today

Service Desk Technician Overview We are seeking a Service Desk Technician to join a collaborative and fast-paced support team. This individual will provide first-level technical support, assist with troubleshooting hardware and software issues, monitor system performance, and ensure a high-quality customer experience. The ideal candidate is a motivated problem solver with strong communication skills, technical curiosity, and a willingness to learn. Key Responsibilities Deliver exceptional cu

Full-time

USD 18.00 - 18.75 per hour

Service Desk Analyst

Golden Valley, Minnesota

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Description Service Desk Analysts will provide customer service and technical support to all Tactile employees and is responsible for providing resolutions through expert problem identification, analysis and appropriate troubleshooting. This position will receive trouble tickets via email, ticketing system or telephone and are responsive and effective in creating tickets, resolving tickets and/or coordinating escalation if needed for resolution. Responsibilities: Handle incoming calls, tickets a

Full-time

USD 20.00 - 23.00 per hour

Service Desk Technician

Dallas, Texas

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15d ago

Job Description: Company Summary Founded in 1998, AspireHR is a woman owned US-based SAP HR and SAP SuccessFactors Gold Partner, working with HR organizations across North America to successfully implement best-in-class HCXM (Human Capital Experience Management) solutions. AspireHR is a purpose driven company that provides a wide range of services and software solutions for both the implementation and maintenance of HXM systems that includes our own proprietary software as well as long-term mana

Full-time

Depends on Experience

Service Desk Analyst

Oshkosh, Wisconsin

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Service Desk Analyst | 4-Day Work Week (Monday-Thursday, 11:30 AM - 10:30 PM) Looking to launch or grow your IT career in a fast-paced, enterprise environment? We're seeking a tech-savvy, customer-focused Service Desk Analyst to join a highly collaborative support team that keeps thousands of users connected and productive across a global organization. If you enjoy solving problems, helping people, and learning new technologies, this is a great opportunity to gain hands-on experience with Micro

Full-time

USD 18.00 - 20.00 per hour