Service desk Jobs

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Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk Analyst L1 /L2_Fulltime _Raleigh, NC or Atlanta, GA or New Jersey, NJ (Onsite)

PropelSys Technologies LLC.

Texas, USA

Full-time, Part-time, Third Party, Contract

Service Desk Analyst L1 /L2 Experience- 5-7 Years Location- Raleigh, NC or Atlanta, GA or New Jersey, NJ Fulltime Must have Experience. Excellent Communication Skill. Strong Experience & background in Global Service Desk. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Active Directory-O365 is Required. Parameters Communication Fluency: Grammar & Pronunciation: Technical Knowledge: ITIL/Service Desk Knowledge: MIM Process Knowledge: Job Description

Service Desk Technician

Energy Transfer

Dallas, Texas, USA

Full-time

Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device! Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer , recognized by Forbes as one of America's best large employers , is dedicated to responsibly and safely delivering America's energy . We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future a

Service Desk Technician

Energy Transfer

Dallas, Texas, USA

Full-time

Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device! Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer , recognized by Forbes as one of America's best large employers , is dedicated to responsibly and safely delivering America's energy . We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future a

Service Desk Associate (Halo exp) | Remote

Vaco by Highspring

Brentwood, Tennessee, USA

Contract

Title: Service Desk Associate This company works within Healthcare and specifically Specialty Dental services. The tickets you will be responding too are based around a system that affects patients in the facilities. Employment Type: Contract (1-2 months) with potential to be more. (40hrs a week during normal business hours) Compensation: 28-31/hr Location: Remote In this role you will be: Working heavily in Halo ticketing system. Handling around 40 tickets per day. Mix of ticket management/rev

Service Desk Analyst :: Phoenix Arizona - Onsite

Strategic Systems Inc

Phoenix, Arizona, USA

Contract

Job Title: Service Desk Analyst Duration: 12-month contract Work Location: 5 days a week onsite - Phoenix Arizona Candidate Requirements Top 3-5 Must-Have Skills: 1-2+ years experience in a Help Desk environment supporting internal and/or external clients. Experience with the following technologies: Windows Servers, Active Directory, Exchange, System Center, SharePoint. Basic knowledge of: Storage Area Networks, Databases, Programming Languages, Server Virtualization. Job Description: The Se

Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !

Zillion Technologies

Bellview, Florida, USA

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 URGENT HIRE PLEASE CALL ME DIRECTLY AT 703-CALL-955-NOW-1070 Service Desk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Rate : $33/hr w2 Hybrid Role - 10 Days a month onsite in Pensacola, FL // 20 days fully Remote The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk I

Apex Systems

Winchester, Virginia, USA

Full-time

Job#: 2070496 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

Service Desk Technician

TriosysIT Inc.

Washington, District of Columbia, USA

Contract, Third Party

Duties & Responsibilities: a. Respond to service requests and service incidents reported by staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts

Tier 2 Service Desk Analyst

GovCIO

Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Collaboration with other IT teams and vendors to resolve issues

IT Service Desk Technician

Kforce Technology Staffing

San Antonio, Texas, USA

Full-time

RESPONSIBILITIES: Kforce has a client in San Antonio, TX that is looking for an IT Service Desk Technician. Summary: In this role, you will assist customers and internal employees to provide Level 1 technical support, on hardware (computers, tablets, printers, plotters, etc.) and software (windows 10/11, proprietary application, Office 365), managing the Access Control system and managing licenses for other applications, creating IT knowledge articles for end-users and re-imaging computers. Co

Service Desk Analyst

Yochana IT Solutions

San Antonio, Texas, USA

Contract, Third Party

Position Requirements MUST Have have Good English Communication and Conversation Skills (Verbal and Written) MUST have a Great Customer Handling Skills Good Probing Skills and demonstrated Empathy skills Customer Service Orientated Highly self-motivated and directed Capable of Multitasking in a high pace environment, effectively and efficiently Ability to learn new information quickly and the willingness to always do so Build rapport and elicit issue details from end users Ability to absorb a

Service Desk I

Apex Systems

Pensacola, Florida, USA

Full-time

Job#: 2070499 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

Service Desk Analyst

Apex Systems

Danville, Pennsylvania, USA

Full-time

Job#: 2066789 Job Description: This Opportunity is Remote, however candidates must be reside in PA. Job Summary the Service Desk Technical Analyst is responsible for tasks related to IT hardware, infrastructure, access, application, and software support, including the Electronic Health Record (EHR) System. This includes issue resolution, access management, request fulfillment, training, testing, implementation, go-live support, and maintenance. The IT Service Desk serves as a front-line and tier

Service Desk Analyst

Consulting Solutions LLC

Rock Hill, South Carolina, USA

Contract

Role summary: The role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break / fix or supporting an application with the client. They will gather and analyze information about the users issue to resolve t

Tier 1 Service Desk Analyst

GovCIO

Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment.. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and

Service Desk Analyst

Phoenix Technology Partners, LLC

New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

Service Desk Analyst

TEKsystems c/o Allegis Group

Maryland, USA

Full-time

The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now, Ivanti Experience supporting Work from Home end-users Experience working remotely yet as

Onsite Position --- Service Desk Engineer -- Princeton, NJ

Kaizen Technologies

New York, USA

Full-time

Shift is from 2-11pm EST - 5 days a week Salary: $52K/Anum + Benefits Role: Service Desk Engineer Location: Princeton, NJ Onsite Position Permanent Position Primary Skills: Windows OS Knowledge. Microsoft Office / Other Applications Troubleshooting. Mac OS Knowledge. Troubleshooting Windows and Mac computers. Basic hardware knowledge. Active Directory Exchange. ITIL basics ( Incident management ) Secondary Skills: (Additional Skills) SSCM Microsoft Intune JAMF