Service desk Jobs

101 - 120 of 153 Jobs

Jr Service Desk TechnicianJob Title - Jr Service Desk Technician

AAC IncCompany Name - AAC Inc

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Washington, District of Columbia, USA

Full-time

Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users and technicia

Service Desk ManagerJob Title - Service Desk Manager

PeratonCompany Name - Peraton

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Colorado Springs, Colorado, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Service Desk/NOC SpecialistJob Title - Service Desk/NOC Specialist

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

DataCenter Tier 2 Service Desk Shift LeadJob Title - DataCenter Tier 2 Service Desk Shift Lead

PeratonCompany Name - Peraton

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Kansas City, Missouri, USA

Full-time

Technical Intern 3 - Service DeskJob Title - Technical Intern 3 - Service Desk

BAE SystemsCompany Name - BAE Systems

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Remote or Roy, Utah, USA

Full-time

Job Description About BAE Systems Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation's history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion. About This Job Air and Space Force Solutions,

Service Desk, Desk Side Support AgentJob Title - Service Desk, Desk Side Support Agent

Navigant ConsultingCompany Name - Navigant Consulting

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McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearanceJob Title - System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,Company Name - Epic Systems, Inc,

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Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation

Lead IT Support Analyst Service DeskJob Title - Lead IT Support Analyst Service Desk

Kaiser PermanenteCompany Name - Kaiser Permanente

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San Leandro, California, USA

Full-time

Description: Job Summary: In addition to the responsibilities listed below, this position is responsible for mentoring and providing technical support for more junior support team members. This role assists with the evaluation and implementation of work transitioning to the Service Desk. Some of the unique challenges this position will face include building and maintaining relationships needed for successful end-user support, and balancing business and technical requirements to derive best po

Service Desk Technician - Tier 3Job Title - Service Desk Technician - Tier 3

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Irving, Texas, USA

Full-time

Our client, a local financial tech company, is looking to grow their Service Desk team. This is a client that has been a staple within the Fort Worth/Dallas community, offer mortgage, car, and same-day loans. Right now, they are looking for a Service Desk Tech who is skilled with Windows based technologies. You'll be helping with Tier 3 support - username and password build out, helping with imaging, provisioning of equipment, and hardware/software installations and deployments. Tech wise, you'l

Service Desk TechnicianJob Title - Service Desk Technician

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Service Desk TrainerJob Title - Service Desk Trainer

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

IT Service Desk SupervisorJob Title - IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLPCompany Name - Arnold & Porter Kaye Scholer LLP

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Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Service Desk Team LeadJob Title - Service Desk Team Lead

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

IT Service Desk Supervisor - Full-Time Only - HybridJob Title - IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone SearchCompany Name - Stone Search

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Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

Mid-level Cyber Incident Management/Service Desk AnalystJob Title - Mid-level Cyber Incident Management/Service Desk Analyst

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Senior IT Service Desk SpecialistJob Title - Senior IT Service Desk Specialist

Randstad DigitalCompany Name - Randstad Digital

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Minneapolis, Minnesota, USA

Full-time

job summary: How Will You Make a Difference? Answer IT Service Desk calls and emails, providing solutions and/or escalating requests and problems to designated second level responders. Act as a point of escalation and support for other members of the Service Desk for advanced technical issues and requests. Complete tickets for IT Service Desk inquiries and follow-ups to ensure tickets are updated and acknowledged to the point of verifying completion and closing them out. Monitor and process the

Cyber Incident Response Analyst - Service Desk / Active Top SecretJob Title - Cyber Incident Response Analyst - Service Desk / Active Top Secret

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Service Desk AgentJob Title - Service Desk Agent

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

IT Service Desk Tier 1 Technical SupportJob Title - IT Service Desk Tier 1 Technical Support

INSPYR SolutionsCompany Name - INSPYR Solutions

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Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This positio

IT Service Desk ManagerJob Title - IT Service Desk Manager

CRHCompany Name - CRH

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Atlanta, Georgia, USA

Full-time

Oldcastle Infrastructure , a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we re leading the industry with inno