Service desk Jobs in Raleigh, NC

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Service Desk Analyst /Accounts Admin

Solomons International

•

Raleigh, North Carolina, USA

Full-time, Third Party

Service Desk Analyst /Accounts Admin: The Direct Client is seeking a Technical Specialist resource for a 12-month engagement to work with the Service Desk/Accounts Team. This candidate serves as an advanced level resource with specialized knowledge and experience in service desk and account management. Uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk ticket
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Posted 18 hours ago

Technical Specialist Service Desk & Account Management

Sunrise Systems, Inc.

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Raleigh, North Carolina, USA

Contract

Job Title: Technical Specialist Service Desk & Account Management Job ID: 25-09177 Location: Raleigh NC Duration: 12 months of contract Job Description: The Client Dept seeks a Technical Specialist to support the Service Desk and Accounts Team. The role includes handling IT incidents, ServiceNow ticketing, end-user support, Active Directory account management, and ensuring data security in line with IT policies. Key Responsibilities: Provide advanced support for desktop applications and account
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Posted 1 day ago | Updated 16 hours ago

Active Directory Account Admin/Service Desk Analyst

Innosoul inc

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Raleigh, North Carolina, USA

Contract, Third Party

Job ID: NC-767739 Onsite/Local Active Directory Account Admin/Service Desk Analyst (15+) with multi-site/multi-domain admin, account/access management, security, software/hardware troubleshooting, ServiceNow experience Location: Raleigh NC (NCDOT) Duration: 12 Months Position: 1(2) Skills: Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 i
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Posted 1 day ago

Service Desk Technician

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 13 days ago | Updated 7 hours ago

Service Desk Technician

SAIC

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Durham, North Carolina, USA

Full-time

Job ID: 2507105 Location: DURHAM, NC, US Date Posted: 2025-07-09 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Service Desk Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services
Posted 5 days ago | Updated 9 hours ago

Service Desk Technician

HPTech Inc.

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Remote

Contract

Looking for strong candidates for the Service Desk Technician role (Canada/USA Remote from EST) with the following key skills and experience in the resume: Core Technical Skills:Windows 10/11 SupportMicrosoft Office 365 (Outlook, Teams, OneDrive, Excel, etc.)Laptop/Desktop Troubleshooting both hardware & softwareMulti-Function Devices (MFDs) printer/scanner setup and supportVideo Conferencing Support Zoom, MS Teams, Cisco WebEx, etc.Ticketing Tools ServiceNow, Jira, BMC Remedy, or similarRemote
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Posted 12 hours ago

Service Desk Analyst

ITC Infotech (USA), Inc

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Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I
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Posted 29 days ago | Updated 29 days ago

Senior IT Service Desk Engineer

Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the
Posted 11 days ago | Updated 11 hours ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 7 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 7 days ago

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders
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Posted 60+ days ago | Updated 4 days ago

Active Directory Administrator - ONSITE

Chandra Technologies, Inc.

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Raleigh, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted Location Requirement: The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ** Remote work for contractors is at the discretion of management and will be reviewed on an ongoing basis. ** DOT WILL NOT ship their equipment, so the candidate must come onsite during onboarding to pick up the state issued computer and to complete the remaining onboarding tasks. A c
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Posted 6 days ago

Active Directory Administrator - ONSITE

Chandra Technologies, Inc.

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Raleigh, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted The NC DIT-Transportation is seeking a Technical Specialist resource for a 12-month engagement to work with the Service Desk/Accounts Team. This candidate serves as an advanced level resource with specialized knowledge and experience in service desk and account management. Uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and proble
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Posted 1 day ago

Technical Specialist - Junior

Sunrise Systems, Inc.

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Raleigh, North Carolina, USA

Contract

Job Title: Technical Specialist - Junior Job ID: 25-09120 Location: Raleigh NC Duration: 12 Months Of Contract Job Description: The Client is seeking a Technical Specialist (Junior) to support the Service Desk/Accounts Team. This role involves advanced technical support, account administration, and troubleshooting for 12,000+ users. The specialist will handle incidents, perform password resets, manage Active Directory, and ensure compliance with IT security policies. Key Responsibilities: Provi
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Posted 5 days ago | Updated 16 hours ago

Desktop Support Specialist - ONSITE

Chandra Technologies, Inc.

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Durham, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted Location Requirement: This person is required to sit on site. The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships
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Posted 6 days ago

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

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Remote or Durham, North Carolina, USA

Full-time, Third Party, Contract

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta
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Posted 41 days ago | Updated 17 hours ago

ISP Support Technician

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Job Title ISP Support Technician Top Skills Windows 10 Windows 7 Customer Service Troubleshooting Top Skills' Details 1. Windows Operating Systems 2. Call Center - Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and c
Posted 8 days ago | Updated 7 hours ago

ISP Support Technician

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Job Title ISP Support Technician Top Skills Windows 10 Windows 7 Customer Service Troubleshooting Top Skills' Details 1. Windows Operating Systems 2. Call Center - Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and c
Posted 8 days ago | Updated 7 hours ago

Desktop Support Analyst

Innosoul inc

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Raleigh, North Carolina, USA

Contract, Third Party

Job ID: NC-0715) Onsite/Local Desktop Support Analyst (12+/A+/ITIL) with Active Directory/Windows/Office, software/hardware installation/repair, Apple, ServiceNow, and vendor management experience Location: Raleigh NC(CoR-IT) Duration: 12 Months Skills: Provide IT support for Microsoft Active Directory and other Microsoft platforms via web-based solutions. Required 2 Years Collaborate with customers, service desk, and technical services. Required 2 Years Diagnose and resolve technical issues R
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Posted 6 days ago

Support the Army Research Laboratory (ARL) Information Technology (IT) Modernization Program

SAIC

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Durham, North Carolina, USA

Full-time

Job ID: 2506061-DURHAM-NC Location: DURHAM, NC, US Date Posted: 2025-05-23 Category: Information Technology Subcategory: Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbents and external talent to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterp
Posted 52 days ago | Updated 9 hours ago