Service desk jobs in Raleigh, NC

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

Instructional Support Technician-Remote Services

Remote or Cary, North Carolina

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Today

Overview POSITION TITLE (Oracle title) INSTRUCTIONAL SUPPORT TECHNICIAN WORKING TITLE Instructional Support Technician-Remote Services SCHOOL/DEPARTMENT Technology Services Division (TSD) LOCATION Crossroads II, Cary, NC PAY GRADE Technology Grade 17 FLSA STATUS Nonexempt ELIGIBILITY FOR EMPLOYMENT CONTRACT No WORK WEEK SCHEDULE Monday-Friday (occasional evenings and weekends) Position is eligible for hybrid telework workweek POSITION PURPOSE: Provides excellent customer service

Full-time

Analyst, IT (Data Center Services)

Durham, North Carolina

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Today

Analyst, IT (Data Center Services) Be You. The Service Operations Center and Data Center Services team is seeking an Analyst, IT (Data Center Services) to help support Duke's critical technology infrastructure. In this role, you will monitor enterprise systems, respond to incidents, support data center operations, and serve as a key communications partner during service interruptions and outages. You'll work alongside infrastructure, networking, systems, and service management teams to help en

Full-time

Infrastructure & Cloud Engineer

Raleigh, North Carolina

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4d ago

Division: BITS - Datacenter Operations Summary Description: Implements and supports on-premise and Azure based infrastructure to include Active Directory/Entra ID, VMware, Windows Server OS, Enterprise SQL as well as other applications, servers and datacenter operations to automate and streamline business and IT processes. Acts as escalation point for endpoint support. Academic and Trade Qualifications: Associate's degree in computer science or equivalent required. Bachelor's degree in computer

Full-time

Analyst

Remote

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12d ago

Analyst Job SummaryWe are seeking a detail-oriented and customer-focused Analyst to support the Third-Party Risk Management (TPRM) clearance process. This role serves as a central point of coordination between business engagement teams, procurement specialists, third parties, and internal risk teams. The analyst will guide stakeholders through the TPRM process, communicate clearance requirements, route requests to the appropriate risk teams, monitor progress, and provide timely status updates to

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Full-time

Depends on Experience

Analyst

Remote

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12d ago

Easy Apply

Full-time

Depends on Experience

IT EUX Junior Engineer I - Remote US Only

Remote

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Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

USD 17.00 - 19.00 per hour

IT Technician

Remote or Watchung, New Jersey

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Today

Description We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training. Responsibilities:

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Contract

USD 21.85 - 25.30 per hour

Analyst, End User Client (Business Applications)

Remote

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Today

Analyst, End User Location: 100% Remote Rate: $19-21/hr. Resume deadline: November 23, 2026 About the Role: This is a customer-focused IT support role responsible for providing technical assistance to end users utilizing the proprietary ordering applications. The IT Service Center Analyst serves as the first point of contact for customer issues, troubleshooting technical concerns, documenting incidents, and collaborating with internal support teams to ensure timely resolution. What You'll Do:

Contract

$19.00 - $21.00

Help Desk/Desktop Support Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technical operations for a retail environment in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys resolving user issues, maintaining stable desktop performance, and delivering responsive support across Microsoft-based systems. The role focuses on hands-on troubleshooting, account support, and timely ticket resolution while helping employees stay productive. Res

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Contract

Help Desk/Desktop Support Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical support for a retail environment in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys resolving day-to-day technology issues, supporting end users, and maintaining smooth desktop operations. The position focuses on hands-on troubleshooting, user account support, and timely response to service requests across Microsoft-based systems. Responsibilities: Pro

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Contract

Senior ServiceNow Developer/Architect AI Assist

Remote

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Yesterday

Job Title: Senior ServiceNow Developer/Architect AI Assist Location: Remote USA Employment Type: Contract W2 Only Job Description: We are seeking an experienced Senior ServiceNow Developer/Architect with expertise in AI Assist and generative AI capabilities to design, develop, and implement enterprise ServiceNow solutions. The ideal candidate will combine strong ServiceNow platform development and architecture skills with hands-on experience implementing AI-powered capabilities to improve wor

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Contract

65 - 70

Staff Data Analyst

Remote

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Today

Join the company that's building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what's next. We're one of the fastest-growing private compani

Full-time

USD 150,000.00 - 190,000.00 per year

eXPRS Technical Support Specialist 1 (Operations and Policy Analyst 1)

Remote or Salem, Oregon

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Today

Initial Posting Date: 11/09/2026 Application Deadline: 11/16/2026 Agency: Department of Human Services Salary Range: $4,519 - $6,904 Position Type: Employee Position Title: eXPRS Technical Support Specialist 1 (Operations and Policy Analyst 1) Job Description: The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage

Full-time

USD 4,519.00 - 6,904.00 per month

PART TIME -Tier I Help Desk Analyst - Overnight Monitoring

Remote or McLean, Virginia

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Today

Overview The PART TIME - Tier I Help Desk Analyst - Overnight Monitoring provides first-level operational support for overnight monitoring activities in a mission-critical federal environment. This position serves as a junior operations and service desk resource responsible for monitoring designated NSOC and enterprise tools, documenting incidents or notable events, creating and updating tickets, and escalating critical issues to senior NSOC personnel in accordance with established procedures.

Part-time

USD 20.00 per hour

IT Support Analyst

Remote

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Today

General information Press space or enter keys to toggle section visibility Job Title IT Support Analyst City Remote Work Location Type Remote State Remote Employment Type Full-time (30+ hrs/week)/FULLTIME Description & Requirements Press space or enter keys to toggle section visibility Position Description & Requirements WHO WE ARE AND WHAT WE DO: Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilitie

Full-time

USD 65,000.00 - 75,000.00 per year

Cloud Engineer, Microsoft 365 and Google Workspace (Remote)

Remote or Irvine, California

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Today

Cloud Engineer Our client is looking for a hands-on Cloud Engineer to own Microsoft 365 and Google Workspace as running services across a multi-company organization. You will run both suites day to day, implement and operate their security and compliance baselines, manage AI controls for Copilot and Gemini, and deliver Azure and Google Cloud project work to the cloud architect's designs. You will also be the first technical escalation for the service desk and work directly with business leaders

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Full-time

USD135,000 - USD160,000

Associate Manager IT Service Delivery

Remote or North Carolina

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Today

Job Title: IT Service Management (Service Desk/Desktop Support) Key Responsibilities - IT Service Management (Service Desk/Desktop Support) Delivering Responsive & Efficient IT Services - Lead day-to-day operations to ensure high-quality IT support tailored to the specific needs of the client hospital, across both technical and application support domains.Supporting Account Success - Contribute to the profitability and financial health of the account by aligning service delivery with corporate

Full-time

USD 50,000.00 - 80,000.00 per year

Microsoft Endpoint Management (MEM) Engineer (Oklahoma City (REMOTE), OK, US)

Remote or Oklahoma City, Oklahoma

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Today

Req ID: 395080 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Microsoft Endpoint Management (MEM) Engineer to join our team in Oklahoma City (REMOTE), Oklahoma (US-OK), United States (US). Job Summary: NTT Data Services Federal Government is currently looking to hire a skilled Microsoft Endpoint Management (MEM) Engin

Full-time

USD 105,840.00 - 196,000.00 per year

Service desk jobs in Raleigh, NC, USA