Tier 1 Help Desk Jobs

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Tier 1 Helpdesk

TEKsystems c/o Allegis Group

Columbus, Ohio, USA

Full-time

Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have "Min 1 year of IT support or IT Service Desk experience required. This can be a combination of professional work experience, internships, academic projects/ coursework. Associate degree (can be substituted with relevant work experience) Must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule." Nice To Have "Previous banking environment experience preferred Ability t

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Tier 1 Help Desk at Harrisburg, PA

Software Technology Inc

Harrisburg, Pennsylvania, USA

Third Party, Contract

Title: Tier 1 Help Desk Location: Harrisburg, PA Duration: Long Term Interview: In Person ONSITE Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user

Tier-1 Network Monitor/Help Desk Support

General Dynamics

Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Network Engineering Job Qualifications: Skills: Help Desk Support, Monitoring Tools, Network Operations Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the w

Enterprise Help Desk Agent, Tier 1

Leidos

Lorton, Virginia, USA

Full-time

Description Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared service, internal investment group under the Digital Modernization Sector and the Repeatable Offerings organization, supporting multiple Service Desks and ServiceNow implementations for both Leidos and Federal Government customers. This is a new EHD, in support of a fast-paced DoD program. This position includes providing Tier 1 support for end u

Enterprise Help Desk Agent, Tier 1

Leidos

Lorton, Virginia, USA

Full-time

Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared service, internal investment group under the Digital Modernization Sector and the Repeatable Offerings organization, supporting multiple Service Desks and ServiceNow implementations for both Leidos and Federal Government customers. This is a new EHD, in support of a fast-paced DoD program. This position includes providing Tier 1 support for end users utilizi

Enterprise Help Desk Agent, Tier 1

Leidos

Lorton, Virginia, USA

Full-time

Description Leidos is s eeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared service, internal investment group under the Digital Modernization Sector and the Repeatable Offerings organization, supporting multiple Service Desks and ServiceNow implementations for both Leidos and Federal Government customers. This is a new EHD, in support of a fast-paced DoD program. This position includes providing Tier 1 support for end

Enterprise Help Desk Tier 1 Supervisor & Project Lead

Leidos

Lorton, Virginia, USA

Full-time

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission Support S

Help Desk Support Specialist-Tier 1

LinTech Global Inc.

Boston, Massachusetts, USA

Full-time

Help Desk Support Specialist-Tier 1 LOCATION : Boston, Massachusetts LinTech Global Inc. is recruiting an entry-level Help Desk Support Specialist to support our contract at the EPA in Boston, MA. This role is a full-time on-site position and requires physical presence in the downtown Boston office Monday through Friday. RESPONSIBILITIES: Responsible for providing 1st tier support over the phone, by remote connection, or with walk-in clients, supporting our user community on government issued c

Helpdesk Tier 1

Apex Systems

Richmond, Virginia, USA

Full-time

Job#: 2070006 Job Description: End User Support Engineer - Richmond, VA (Hybrid) For any applications, please send resumes to ** JOB FUNCTIONS Key responsibilities Provides first and second-line support. The incumbent will provide support, to end users at all Company facilities and remote employees nationwide, by maintaining a "customer first" attitude to ensure customer/end user satisfaction. All issues will be tracked to resolution.Evaluate incoming requests for assistance, identifying affe

Tier 3 Helpdesk Engineer / Miami, FL / On-Site

Motion Recruitment Partners, LLC

Miami, Florida, USA

Full-time

A growing SaaS shop in the waste management industry is looking for a Tier 3 Support/Systems Engineer to join their team full-time and in the office 3-4 days per week. They are located right inside the Miami International Airport! This is an exciting opportunity to make a difference in their IT department as they continue to grow their popular software platform for monitoring data analytics of waste management and janitorial services for major sport arenas, airports, and large corporate building

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT mea

Help Desk Tier 1

QCI/Quandrant, Inc.

Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Active Top Secret clearance is required 1 5 years of Help Desk Tier II experience 1 5 years of installing, maintaining, repairing desktop operating systems 1 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers. Security +CE is nice to have but not required Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push

Help Desk Technician

TEKsystems c/o Allegis Group

Columbus, Ohio, USA

Full-time

TEKsystems is seeking a Tier 1 help desk technician for one of our clients based out of Columbus, Ohio. This position has an on-site component, so the candidate must be willing to commute to Columbus. Must Have: Minimum 1 year of IT support or service desk experience, including professional work, internships, academic projects, or coursework.Associate degree (or equivalent relevant experience).Availability to work daytime and evening shifts during the week, with some weekend hours included. Ni

ServiceNow Systems Administrator

SAIC

Maryland, USA

Full-time

Job ID: 2504643 Location: ANNAPOLIS JUNCTION, MD, US Date Posted: 2025-04-17 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description SAIC has an immediate opening for a ServiceNow Administrator in Annapolis Junction, on a very exciting program! In this role you will do many different things

Senior ServiceNow Systems Administrator

SAIC

Maryland, USA

Full-time

Job ID: 2504648 Location: ANNAPOLIS JUNCTION, MD, US Date Posted: 2025-04-15 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description SAIC has an immediate opening for a ServiceNow Administrator in Annapolis Junction, on a very exciting program! In this role you will do many different things

System Administrator Level 2

Base-2 Solutions, LLC

Annapolis, Maryland, USA

Full-time

Job Description Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems, including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provid

Senior Systems Administrator

CACI International, Inc.

Annapolis, Maryland, USA

Full-time

Senior Systems Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: CACI is seeking a Senior Linux Systems Administrator to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems, manage IT system infrastructure and any processes related to these syste

Senior Linux Systems Administrator

Leidos

Columbia, Maryland, USA

Full-time

Leidos has a new and exciting opportunity for a Senior Linux Systems Administrator in our National Security Sector's (NSS) Cyber & Analytics Business Area (CABA). Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos, we offer competitive benefits, including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immed