WFM Jobs in Phoenix, AZ

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Workbrain WFM Tech Architect -

Cognizant

•

Phoenix, Arizona, USA

Full-time

About the role The Technology Architect will play a pivotal role in designing and implementing Workday HCM solutions focusing on Absence Management and Security. With a strong background in Workday tools and processes the candidate will drive efficiency and innovation in our HR systems. This hybrid role requires a deep understanding of the Payer domain and advanced Excel skills to optimize business processes. In this role, you will: Lead the design and implementation of Workday HCM solutions ens
Posted 11 days ago | Updated 20 hours ago

Specialist, WFM Real Time Adherence

DriveTime

•

Mesa, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. That's Nice, But What's the Job? In short, as a Workforce Management Specialist (
Posted 10 days ago | Updated 7 hours ago

Kronos Functional Consultant Workforce Management (WFM)

Digital Minds Technologies Inc.

•

Remote

Third Party, Contract

Technical Skills: 8+ years of experience as a Kronos (UKG) Functional Consultant, with a strong focus on timekeeping module.Deep understanding of timekeeping, scheduling, pay rules, and compliance workflows in Kronos Dimensions.Proven ability to gather requirements and deliver hands-on configuration solutions.Experience in end-to-end testing, troubleshooting in Kronos.Conduct system testing and UAT coordination, ensuring minimal disruption to business operations.Strong understanding of HR and P
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Posted 21 hours ago

UKG Pro WFM Timekeeping and Integration Specialist - Remote

MetaSense, Inc.

•

Remote

Contract

Description Position is fully remote and has the possibility of becoming perm. Top Skillsets Sought: Kronos WFC and UKG Pro WFM timekeeping configuration, migration, and integrations. About the Job We are seeking a versatile UKG Pro WFM specialist with deep expertise in UKG Pro WFM and Kronos WFC Timekeeping modules including Time & Attendance, Accruals, Attestation, along with functional integration support and familiarity with the Boomi integration layer (CRT functional builds). The ideal c
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Posted 46 days ago | Updated 11 days ago

Genesys Consultant :: Phoenix AZ

Sage IT Inc

•

Phoenix, Arizona, USA

Contract, Third Party

Genesys Developer Phoenix, AZ Long Term Contract JD: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Candidate must be able to : Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and design a migration roadmap to a CCaaS platform. Evaluate and recommend which components of Genesys should be migrated, retired, or replaced. knowledge of Routing Logic & WFM Analyze exi
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Posted 17 days ago | Updated 20 hours ago

Contact Center Data / AI Architect (OnPrem / CCaaS) (450751)

Vaco by Highspring

•

Phoenix, Arizona, USA

Contract

Contact Center Data / AI Architect | AI Strategy / OnPrem & CCaaS | 450751 DETAILS Location: Desert Ridge, AZ 85050 (onsite 3-days per week) Position Type: 6M C2H Hourly / Salary: flexible based on experience JOB SUMMARY Vaco Technology is currently seeking a Contact Center Data / AI Architect | AI Strategy / OnPrem & CCaaS for a 6M C2H opportunity, located in Desert Ridge, AZ (onsite 3-days per week). The Contact Center Data / AI Architect will join a team that advances cloud infrastructure, a
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Posted 9 days ago

Contact Center Solution Architect - Manager -

Cognizant

•

Phoenix, Arizona, USA

Full-time

About the role As a Lead Architect - Technology, you will make an impact by assessing the current Genesys architecture (InfoMart UCS GAAP SpeechMiner WFM Routing etc.) and design a migration roadmap to a CCaaS platform. In this role, you will: Work closely with IT customer service operations business teams and external CCaaS vendors Participate in vendor evaluations and selection process for CCaaS and AI solutions Assess the current Genesys architecture InfoMart UCS GAAP SpeechMiner WFM Routing
Posted 10 days ago | Updated 20 hours ago

Kronos Dimensional Architect ( UKG Pro WFM )

Anansys Software Inc

•

Remote

Contract

Skills: Kronos Dimensions + UKG Pro Workforce Management + Kronos Workforce Central (WFC). Required Skills: 8 15 years of hands-on experience as a Kronos Consultant with a strong focus on UKG Pro Workforce Management (Kronos Dimensions). Experience in configuring Kronos for Timekeeping, Scheduling, Accruals, Attendance, Activities, Attestation is an added advantage. UKG Certification and experience in Dell Boomi integration platform Experience in setting up Kronos Clock Terminals and troubleshoo
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Posted 4 days ago | Updated 3 days ago

SAP Payroll Functional Expert - US Payroll, WFM subject matter expert.

SSI People

•

Remote

Contract

Job Title: ERP Consultant - SAP Location: Remote Opportunity Job Description: SAP Payroll functional expert acting as US Payroll and WFM subject matter expert.Perform review of existing Payroll and Time business processes.Assist client in testing phases (SIT, UAT, payroll parallel). Provide oversight on SI vendor configuration, identify risks and work with multiple stakeholders (IT, Finance, HR)Experience with Davis Bacon compliance from a payroll aspect.Manage issues and risksMust have US payro
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Posted 25 days ago

Contact Center Platform Architect

Vaco by Highspring

•

Phoenix, Arizona, USA

Contract

Now Hiring: Contact Center Data & AI Architect (Phoenix, AZ) Shape the future of AI-powered customer experience in the enterprise. Were supporting a major enterprise through a full-scale cloud contact center transformationand we need a seasoned Contact Center Architect who thrives at the intersection of data strategy, CCaaS migration, and AI enablement. If you're fluent in Genesys, Five9, NICE, or similar platformsand can design scalable data pipelines while partnering with AI/ML teams to build
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Posted 23 days ago | Updated 15 days ago

Kronos (UKG) Functional Consultant

Divit Technologies, Inc.

•

Remote

Full-time

We are looking for a highly skilled Kronos Functional Consultant Workforce Management (WFM) to join our HR Technology team. You will play a key role in driving the optimization, configuration, and integration of UKG/Kronos WFM solutions, ensuring alignment with operational and compliance requirements across the organization.Experience with Kronos Activity Module will be highly regarded.Key ResponsibilitiesCollaborate with business stakeholders (Operations, HR, Payroll) to gather and translate WF
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Posted 7 days ago | Updated 20 hours ago

UKG Functional Consultant

TechDigital Corporation

•

Remote

Contract, Third Party

Mandatory Skills Around 8 years of experience in UKG Products with 2-3 years hands-on experience in UKG Pro WFM ( formerly UKG Dimensions) Skifigures and scheduled interfaces between UKG and other systems Work with business users to understand the requirement and create functional design Implement UKG Dimensions with needed configurations Pay Rule Conflled in Analysis, Configuration and Data Integration Coniguration & Support Accruals Management Module Expertise: Pay Rule Configuration & S
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Posted 30 days ago

Contact Center Data / AI Architect (Genesys / Five9) (450714)

Vaco by Highspring

•

Phoenix, Arizona, USA

Contract

Contact Center Data / AI Architect (Genesys / Five9) | 450714 DETAILS Location: Desert Ridge, AZ 85050 (onsite 3-days per week) Position Type: 12M Contract (w/ possibility to convert to fulltime) Hourly / Salary: flexible based on experience JOB SUMMARY Vaco Technology is currently seeking a Contact Center Data / AI Architect Genesys | AI Strategy / CCaaS Migration for a 12M contract opportunity located in Phoenix AZ (onsite 3-days per week). The Contact Center Data / AI Architect will lead th
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Posted 18 days ago | Updated 11 days ago

Telecom Engineer

DaVita Inc.

•

Remote or Denver, Colorado, USA

Full-time

Posting Date 07/11/2025 2000 16th Street, Denver, Colorado, 80202, United States of America Telecom Engineer General Purpose of the Job The Telecommunications Engineer position establishes communications systems by deploying, operating, and administering our voice telecommunications equipment and cloud platforms. Requires that you not only be highly skilled with a hard-to-find combination of skills, knowledge and experience, but that you have a high degree of personal motivation, enjoy workin
Posted 8 days ago | Updated 10 hours ago

UKG Integrations Consultant (Solution Architect)

Accenture LLP

•

Remote or Houston, Texas, USA

Full-time

We are: We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what's possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global commun
Posted 26 days ago | Updated 9 hours ago

Business Intelligence (Advanced Analytics Developer)-Remote-W2 Only

InfoVision, Inc.

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Remote

Contract

Hi, Please review the below job requirement and let me know if you are good to submit with the below details filled and your latest resume ASAP. Business Intelligence (Advanced Analytics Developer)-Remote Type: W2 Only Skills: UKG Pro, WFM, Data Visualization, Power BI or Tableau Responsibilities: Design and develop custom reports within the UKG Pro WFM system Work closely with stakeholders to gather requirements and ensure reports meet business needs Analyze data and provide insights to drive
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Posted 60+ days ago | Updated 12 days ago

Voice Engineer / Contract / Remote

Motion Recruitment Partners, LLC

•

Remote or Pleasanton, California, USA

Full-time

Our client, a leading healthcare organization dedicated to advancing patient care and safety, is looking for a contract Voice Engineer. This is a fully remote role. Under general supervision of the IT Director, this position is responsible for our client's Voice Services (Contact Center) systems infrastructure to maintain a reliable and predictable service that supports the needs of our client's internal and external facing contact centers. This role will also provide expert technical consultati
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Posted 16 days ago | Updated 6 hours ago

Principal Engineer, Software

Verint Systems Inc

•

Remote

Full-time

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environmen
Posted 60+ days ago | Updated 9 hours ago

Manager, Software Engineering

Verint Systems Inc

•

Remote

Full-time

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environmen
Posted 60+ days ago | Updated 9 hours ago

Data Architect with Contact Center with Genesys

Techim INC

•

Phoenix, Arizona, USA

Contract, Third Party

Hi, Greetings of the day!! Data Architect with Contact Center Phoenix, AZ (Day 1 onsite) Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem
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Posted 2 days ago