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Notes from Account Manager: Key Requirements Platform Expertise: Deep knowledge of the Genesys Cloud platform, not just the "Architect" tool.Architecture Focus: Candidates must understand infrastructure design, integrations, and deployment architecture.Omnichannel Experience: Must be familiar with all channels, including social media, which was added to Genesys post-May 2024.Open Messaging: Experience with third-party integrationsand native platform messaging is essential.Advanced Features: Fami
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$80 - $90