cisco icm Jobs

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Incident AnalystJob Title - Incident Analyst

LaSalle NetworkCompany Name - LaSalle Network

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Rosemont, Illinois, USA

Contract

LaSalle Network has partnered with a leading Food and Beverage Distributor that's in need of an Incident Analyst to join their team and leverage best practices in Incident, Problem, and Change Management across various arms of their business. This role is a Contract opportunity with the potential for extensions/conversion, and the job seeker must be based and able to work on-site in the Greater Chicago Area in order to be considered for this position. Incident Analyst Responsibilities: Ensure ti

Incident ManagementJob Title - Incident Management

Get Your Project Ready Private LimitedCompany Name - Get Your Project Ready Private Limited

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Berkeley Heights, New Jersey, USA

Contract, Third Party

Position: Vision Plus / Incident Management / Vision Plus Engineer Location: Berkeley Heights, NJ & Coral Springs, FL & Alpharetta, GA (Hybrid Model) Job Type: 12+ Months Contract Job Description: We are seeking a skilled Production Assurance and Development Engineer responsible for ensuring the stability and performance of our applications through effective incident management, maintenance activities, and development processes. The ideal candidate will possess a strong technical background, ex

Incident Response Manager & ContinuityJob Title - Incident Response Manager & Continuity

Mavensoft Technologies, LLCCompany Name - Mavensoft Technologies, LLC

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Atlanta, Georgia, USA

Contract

Job Title:Incident Response Manager Duration:5 months (Contract W2) Location: Atlanta, GA (Onsite) Key Skills: Incident Management & Crisis Coordination, Continuity of Operations Planning (COOP), Stakeholder Communication & Leadership, Root Cause Analysis & Problem Solving, Operational Governance & Process Improvement. General Description TheIncident Response Manager & Continuityplays a pivotal role in safeguarding the technology operations by leading and coordinating incident response and con

Incident AnalystJob Title - Incident Analyst

EquiliemCompany Name - Equiliem

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Rosemont, Illinois, USA

Contract

Position Summary: The Incident Analyst will be responsible for driving service excellence, leveraging best practices and incident, problem management processes and tools to restore services to their normal operating state within agreed-upon service level expectations. This position will effectively manage the lifecycle of major incidents to the point of root cause, provide metrics on incidents and problems, and work to identify improvements that will ensure the stability of the business environm

Incident AnalystJob Title - Incident Analyst

Accede Solutions IncCompany Name - Accede Solutions Inc

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Rosemont, Illinois, USA

Full-time, Contract

Incident Analyst Role: HYBRID ScheduleDuration:06 Months Start:04/28/2025Position Summary: The Incident Analyst will be responsible for driving service excellence across all of Businesses, leveraging best practices and incident, problem management processes and tools to restore services to their normal operating state within agreed-upon service level expectations. This position will effectively manage the lifecycle of major incidents to the point of root cause, provide metrics on incidents and

Vision Plus - Incident Management ConsultantJob Title - Vision Plus - Incident Management Consultant

Atika TechCompany Name - Atika Tech

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Berkeley Heights, New Jersey, USA

Contract

Position: Vision Plus - Incident Management Consultant Location: Berkley Heights, NJ / Corral Springs, FL / Alpharetta, GA (Need Onsite day 1, Hybrid 3 days from office). Type: Long Term JD: We are seeking a skilled Production Assurance and Development Engineer responsible for ensuring the stability and performance of our applications through effective incident management, maintenance activities, and development processes. The ideal candidate will possess a strong technical background, excellent

Junior- Incident Response Analyst & Digital Forensics AnalystJob Title - Junior- Incident Response Analyst & Digital Forensics Analyst

AltezzasysCompany Name - Altezzasys

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Remote

Third Party, Contract

Role: Incident Response Analyst & Digital Forensics Analyst- around 3 years exp, will work Location: remote/ LOCAL TO NYC AND ABLE TO TRAVEL TO OUR OFFICE WITHOUT ISSUE Experience: 8+ Years PLEASE NOTE THIS POSITION WILL ALLOW CONSULTANT TO WORK REMOTELY. HOWEVER, AS PART OF AN INCIDENT RESPONSE TEAM, DUTIES WILL OCCASSIONALLY NECESSITATE CONSULTANT TO WORK ONSITE. THEREFORE, WILL BE CRITICAL FOR THE CONSULTANT TO BE LOCAL TO NYC AND ABLE TO TRAVEL TO OUR OFFICE WITHOUT ISSUE, AS NEEDED (AT THE

Incident Management & Dealer SupportJob Title - Incident Management & Dealer Support

Dolphin Solutions IncCompany Name - Dolphin Solutions Inc

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Los Angeles, California, USA

Full-time, Contract, Third Party

Job Title: Incident Management & Dealer Support Location: Los Angeles, CA Duration: 12+ months Domain: Telecom Must go to several client stores all 5 days in a week to work Requirements: Candidates with minimum 5-10 years of experience in production support / ITSM projects supporting Incident Management / Problem management Skills : Incident Management with SQL/ PLSQL / Kibana/ Technical skills : SQL/PL SQL/Oracle Tools: ServiceNow, JIRA, Kibana / Grafana Basic Knowledge on API Customer hand

Cisco ICM/CVP technical AnalystJob Title - Cisco ICM/CVP technical Analyst

Abacus Service CorporationCompany Name - Abacus Service Corporation

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Miami, Florida, USA

Contract

Job Title: Cisco ICM/CVP Technical Role Job Summary: The Cisco ICM/CVP Technical engineer responsible for the documenting, designing Cisco Intelligent Contact Management (ICM) and Cisco CVP call flows within NextEra Energy's Florida Power & Light (FPL) call center. This role ensures the documentation and design of current contact center solution to support the company's customer service efforts to migrate to Amazon Connect. Key Responsibilities: Document and design Cisco ICM/CVP call flows to su

Night Shift Cyber Incident Response EngineersJob Title - Night Shift Cyber Incident Response Engineers

Genius Road, LLCCompany Name - Genius Road, LLC

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Austin, Texas, USA

Contract

Night Shift Cyber Incident Response Engineers Location: Remote (must reside in the state of Texas)Contract: 12 18 monthsShift: 3rd Shift | Includes weekends, federal, and state holidays Note: These roles primarily support overnight shift work (5 PM 8 AM). We re only able to consider W-2 candidates - no subcontractors or third-party firms at this time We re seeking a team of 5 skilled Tier 2 Night Shift Incident Response Engineers to join a 24x7 Cybersecurity Operations Center supporting a large

SAP Lead Configuration Analyst- ICMJob Title - SAP Lead Configuration Analyst- ICM

Princeton IT ServicesCompany Name - Princeton IT Services

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Full-time

Job Title: SAP Lead Configuration Analyst Location: Remote in Canada Duration: Contract Job Description: We are currently recruiting an SAP Lead Configuration Analyst for the SAP Business Support team. Viewed as proficient in SAP system implementation and support, this position presents an opportunity to an experienced SAP Business and Configuration professional to take the next steps in their career. Financial Services Collection & Disbursement-Application Lead as part of our establishe

Incident Response & Forensics SpecialistJob Title - Incident Response & Forensics Specialist

Seneca Resources, LLCCompany Name - Seneca Resources, LLC

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New York, New York, USA

Contract

A NYS agency is seeking a highly technical Incident Response & Forensics Specialist. This position is a part of the IT Threat Intelligence group within the Cyber Security Operations Center and will be expected to provide direct support to the 24/7 Cyber Security Monitoring group as needed. The responsibilities include, but are not limited to, the following: Serve as a primary point of contact for client s CSOC & MSSP Cybersecurity Incident escalations. Interface directly with vendors & third par

Cyber Incident Response AnalystJob Title - Cyber Incident Response Analyst

ManTechCompany Name - ManTech

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McLean, Virginia, USA

Full-time

ManTech seeks a motivated, career and customer-oriented Cyber Incident Response Analyst to join our team in McLean, Virginia. Our team provides 24x7x365 support to our customer. The Cyber Incident Response Analyst will work a 4-day work week; 10 hours per shift. Staff will be assigned to either Sun-Wed or Wed-Sat. The schedule is fixed and does not rotate. We have openings on 1st, 2nd and 3rd shifts. Shift differential applies to 2nd and 3rd shifts. Candidate must be able to train on day shift

Cyber Incident Response AnalystJob Title - Cyber Incident Response Analyst

ManTechCompany Name - ManTech

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McLean, Virginia, USA

Full-time

Vision Plus - Incident ManagementJob Title - Vision Plus - Incident Management

ADDSOURCECompany Name - ADDSOURCE

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Alpharetta, Georgia, USA

Third Party

Job Title: Vision Plus - Incident Management Locations: Berkley Heights, NJ/Corral Springs, FL/Alpharetta, GA The Role: We are seeking a Vision Plus - Incident Management to join our team in Berkley Heights, NJ / Corral Springs, FL / Alpharetta, GA (Need Onsite day 1, Hybrid 3 days from office). Job Description: We are seeking a skilled Production Assurance and Development Engineer responsible for ensuring the stability and performance of our applications through effective incident manageme

Senior Issue Management ConsultantJob Title - Senior Issue Management Consultant

Software Guidance & AssistanceCompany Name - Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Senior Issue Management Consultant for a CONTRACT assignment with one of our premier Financial Services clients for a Remote position. Responsibilities: The resource will report to the Issue Management Director and will work in collaboration with the Global Business & Risk Controls Team and the key constituents across the bank leading workstreams to support the enhancement and maintenance of Citi's enterprise issue management p

IT Manager Senior, Incident Response & Continuity ManagerJob Title - IT Manager Senior, Incident Response & Continuity Manager

nLeague ServicesCompany Name - nLeague Services

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Atlanta, Georgia, USA

Third Party

The Incident Response Manager & Continuity reports to the Director of Service Delivery, with a matrix responsibility to the Director of the Office of Infrastructure and Technology. This position has accountability for managing and coordinating incident response efforts for AIM. The role of the Incident Response Manager is a collaborative one and, as such, this individual builds a collaborative culture within the department and partners with various departments across the City of Atlan

Incident Manager III (Contractor)Job Title - Incident Manager III (Contractor)

Robert HalfCompany Name - Robert Half

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Remote or Philadelphia, Pennsylvania, USA

Contract

Description We are looking for a skilled Incident Manager to join our team in Philadelphia, Pennsylvania. In this long-term contract position, you will play an essential role in overseeing and resolving incidents related to both new and existing products. This position requires collaboration with various operations teams to ensure timely resolutions and adherence to organizational standards. The role also involves working in a 24/7 environment, including weekends and holidays, on an on-call bas

Cisco ICM/IPCC AnalystJob Title - Cisco ICM/IPCC Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Coral Gables, Florida, USA

Third Party, Contract

RESPONSIBILITIES: Kforce has a client in Coral Gables, FL that is seeking a Cisco ICM/IPCC Analyst. Job Summary: The Cisco ICM/IPCC Analyst is responsible for the configuration, administration, maintenance, and troubleshooting of Cisco Intelligent Contact Management (ICM) and Cisco IP Contact Center (IPCC) systems within the company. This role ensures the efficient operation of contact center solutions to support the company's customer service efforts. Responsibilities: * Configure, administe

Security Engineer (L5), Security Incident Response TeamJob Title - Security Engineer (L5), Security Incident Response Team

Netflix, Inc.Company Name - Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The Team The Security Incident Response Team (SIRT) is responsible for handling information security incidents and crises across the business. SIRT leverages training, liai