customer service Jobs in jersey city, nj

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Technical Product Owner/Product Manager - Conversational AI, chatbots, LLM

InfoVision, Inc.

New York, New York, USA

Contract, Third Party

Role: Senior Technical Product Owner/Product Manager (not technical engineers) specialized in Conversational AI (chatbots, voicebots, digital assistants) Location Preference: Basking Ridge, NJ (primary) Or 140 West Street, Manhattan (acceptable) Or Irving, TX (if exceptional candidates are found). Core Skills & Experience Product Ownership: Facilitate cross-functional alignment between technical teams and business stakeholders. Translate complex technical concepts into simple terms and vice v

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Accessibility Consultant

Software Guidance & Assistance

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Accessibility Analyst for a CONTRACT assignment with one of our premier Insurance Services clients in New York, NY. We are seeking a highly skilled Accessibility Resource with strong project management capabilities to lead the development, implementation, and ongoing management of our organization's accessibility framework for websites and applications. The ideal candidate will have extensive experience working within large or

Quantitative Developer

Software Guidance & Assistance

Jersey City, New Jersey, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Quantitative Developer for a contract assignment with one of our premier financial services clients in Jersey City, NJ. Responsibilities : Research and prototype risk model for newly issued ETFs. Extend the scope for the Hybrid VaR as an benchmark for existing VaR methodology. Assist the firm's MTM passthrough effort. Facilitate model specification and communication with stakeholders such as Market Risk, and Risk Technology team

Incident Management Lead

Software Guidance & Assistance

Jersey City, New Jersey, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Incident Management Lead for a CONTRACT assignment with one of our premier Financial Services clients in Jersey City, NJ . Responsibilities : Implements Group policy related to Operational Permanent Control (OPC) Framework Incident Management - events (internal or external) that have, or could have, resulted in a loss, gain or opportunity cost. Ensures the efficacy of Incident Management Lifecycle by effecting the collaboration

Executive Experience Consultant

Tranzeal, Inc.

New York, New York, USA

Contract

Job Title: Executive Experience Consultant Location: New York, NY Type: Contract Rate: $67.14/Hr on W2 We re looking for a standout Executive Experience Consultant to join our high-performing customer engagement team. This isn t your typical program management role it's a strategic position where you'll serve as a trusted advisor to both our valued customers and internal stakeholders and account teams, orchestrating high-stakes executive engagements that drive business transformation and acceler

NOW HIRING: SAP SAM (Service and Asset Management) Lead Consultant

Global IT Family

Piscataway, New Jersey, USA

Contract

NOW HIRING: SAP SAM (Service and Asset Management) Lead Consultant Location: Piscataway, NJ Hybrid Rate: $110/hr W2 (All-Inclusive) Experience: 10+ Years Domain: Pharma & Life Sciences Background Mandatory Visa: -EAD, GC-EAD ONLY We are actively seeking an experienced SAP SAM Lead Consultant to support a strategic program in Piscataway, NJ. This is a hybrid role for professionals with deep expertise in SAP Service and Asset Management and a strong background in Pharmaceutical or Life Scien

AML Analyst

Software Guidance & Assistance

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an AML Analyst for a CONTRACT assignment with one of our premier Financial Services clients in lower, Manhattan, NYC. He or she will need to work in the office 3 days/week. Responsibilities : Perform KYC onboarding and periodic reviews for individual and corporate clients. Collect, verify, and analyze customer identification documents and beneficial ownership information. Conduct screening against sanctions, and adverse media dat

Product Support Engineer, Remote US

Carrier Corporation

Remote or New York, New York, USA

Full-time

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carr

Implementation Project Manager (for Records Management)

Software Guidance & Assistance

Jersey City, New Jersey, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Implementation Project Manager (for Voice & eCom Record Keeping ) for a CONTRACT assignment with one of our premier Financial Services clients in Jersey City, NJ (Hybrid 3-4x week). The Voice & eCom Record Keeping (VERK) Program Office is focused on delivering structured governance, control framework and coordinate the delivery of changes as a part of BAU and continuous improvement. The ideal candidate will need to be able to

IBM Sterling Integrator (onsite interview)

Next Gen IT Inc

New York, New York, USA

Contract

< class="x_elementToProof" data-ogsc="rgb(0, 0, 0)" data-ogsb="rgb(255, 255, 255)">JOB DESCRIPTIONSeeking a highly motivated integration professional with extensive knowledge of IBM s Sterling Integrator, EDI, and managed file transmission systems. Candidates should have between 7 and 10 years of IT experience and have worked in a team environment on enterprise-grade production systems.The candidate must be committed to exemplary customer service, and possess excellent project management, techn

Senior Software Engineer - Real-time Market Data Services

Bloomberg L.P.

New York, New York, USA

Full-time

Description & Requirements Description & Requirements Our team's Market Data middleware solutions have serviced client requests for Bloomberg's financial data for the last twenty-five years, for everything from Enterprise trading applications to the Bloomberg Excel plug-ins. Our software is a critical, client and internal-facing component of the Real-time Data platform, handling billions of requests daily. Our mission is to improve the speed, reliability, and breadth of our market data offering

Treasury and Repo Support Middle Office

Alliance Sourcing Network

New York, New York, USA

Full-time, Third Party

Onsite in New York City Summary In this role you will be responsible for control and support functions of the operations initiated by the Treasury and Repo Front Office in New York, from the negotiations, recordings, and processing of transactions. Your role will be to facilitate and ensure all operations are processed in a timely manner. You will be a point of contact and liaise with entities both internally (Front Office, Middle Office, Back Office, Compliance, IT, Product Control, Risk Mana

Senior Software Engineer - Real-time Market Data Services

Bloomberg

New York, New York, USA

Full-time

Senior Software Engineer - Real-time Market Data Services Location New York Business Area Engineering and CTO Ref # 10045000 Description & Requirements Description & Requirements Our team's Market Data middleware solutions have serviced client requests for Bloomberg's financial data for the last twenty-five years, for everything from Enterprise trading applications to the Bloomberg Excel plug-ins. Our software is a critical, client and internal-facing component of the Real-time Data platform, ha

Senior Desktop Engineer

ExemplarITS

New York, New York, USA

Contract

Senior Desktop Engineer Location:41 Madison Avenue, 35th Floor, New York, New York 10010 Responsibilities Address IT issues/tickets raised by users for Hardware, software, and networking Image IT equipment s as per COE standards Walk customers through installing applications, peripheral devices Guide users with simple, step-by-step instructions Conduct remote troubleshooting Record technical issues and solutions in logs Ask targeted questions to diagnose problems Direct unresolved issues to the

Fire Alarm Technician

Specialized Fire &amp; Security Inc

Riverdale, New Jersey, USA

Full-time

Job DescriptionWe are seeking a motivated and experienced Fire Alarm Technician to join our team. In this role, you will provide technical field support and service to our customers. You will be responsible for troubleshooting and resolving customer issues, conducting on site installations and repairs, as well as on-going training for customer personnel. As your employer, we offer an advancement plan and we will subsidize 82.5% of the cost of your medical benefits. Other benefits are available

Director, Front Desk

MCR Hotels

New York, New York, USA

Full-time

Job Description\n\nThe Director of the Front Desk will be responsible for all front office functions and team members. As a department head this role directs and works with managers and team members to successfully execute all front desk operations, including guest front and departure procedures while striving to continually improve guest and team member satisfaction and maximize financial performance of the department. \nResponsibilities: \n Utilize interpersonal and communication skills to l