customer service Jobs in jersey city, nj

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Business Analyst

Software Guidance & Assistance

•

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Analyst for a CONTRACT assignment with one of our premier financial services clients in lower Manhattan, NYC. He or she will need to work in the office 2-3 days/week. Responsibilities : Develop a comprehensive project plan that includes project scope, timeline of deliverables. Review of legacy manual processes to look for tactical & strategic automated solutions. Collaborate with cross-functional teams to test potentia
Posted 13 days ago | Updated 2 hours ago

Technical Product Owner/Product Manager - Conversational AI, chatbots, LLM

InfoVision, Inc.

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New York, New York, USA

Third Party, Contract

Role: Senior Technical Product Owner/Product Manager (not technical engineers) specialized in Conversational AI (chatbots, voicebots, digital assistants) Location Preference: Basking Ridge, NJ (primary) Or 140 West Street, Manhattan (acceptable) Or Irving, TX (if exceptional candidates are found). Core Skills & Experience Product Ownership: Facilitate cross-functional alignment between technical teams and business stakeholders. Translate complex technical concepts into simple terms and vice v
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Posted 12 days ago | Updated 12 days ago

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim
Posted 9 days ago | Updated 2 hours ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim
Posted 12 days ago | Updated 2 hours ago

Accessibility Consultant

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Accessibility Analyst for a CONTRACT assignment with one of our premier Insurance Services clients in New York, NY. We are seeking a highly skilled Accessibility Resource with strong project management capabilities to lead the development, implementation, and ongoing management of our organization's accessibility framework for websites and applications. The ideal candidate will have extensive experience working within large or
Posted 13 days ago | Updated 2 hours ago

Quantitative Developer

Software Guidance & Assistance

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Jersey City, New Jersey, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Quantitative Developer for a contract assignment with one of our premier financial services clients in Jersey City, NJ. Responsibilities : Research and prototype risk model for newly issued ETFs. Extend the scope for the Hybrid VaR as an benchmark for existing VaR methodology. Assist the firm's MTM passthrough effort. Facilitate model specification and communication with stakeholders such as Market Risk, and Risk Technology team
Posted 14 days ago | Updated 2 hours ago

Investment Analytics Program Analyst

Software Guidance & Assistance

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New York, New York, USA

Full-time

Software Guidance & Assistance, Inc., (SGA), is searching for an Investment Analytics Program Analyst for a FULL-TIME assignment with one of our premier Financial clients in New York, NY. Responsibilities: The Investment Analytics Program Analyst will join a high-performing Core Analytics team responsible for developing tools and analytics to optimize the allocation of investment strategies. This role plays a key part in supporting enterprise risk and financial objectives, with a focus on e
Posted 2 hours ago

Incident Management Lead

Software Guidance & Assistance

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Jersey City, New Jersey, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Incident Management Lead for a CONTRACT assignment with one of our premier Financial Services clients in Jersey City, NJ . Responsibilities : Implements Group policy related to Operational Permanent Control (OPC) Framework Incident Management - events (internal or external) that have, or could have, resulted in a loss, gain or opportunity cost. Ensures the efficacy of Incident Management Lifecycle by effecting the collaboration
Posted 20 days ago | Updated 2 hours ago

Executive Experience Consultant

Tranzeal, Inc.

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New York, New York, USA

Contract

Job Title: Executive Experience Consultant Location: New York, NY Type: Contract Rate: $67.14/Hr on W2 We re looking for a standout Executive Experience Consultant to join our high-performing customer engagement team. This isn t your typical program management role it's a strategic position where you'll serve as a trusted advisor to both our valued customers and internal stakeholders and account teams, orchestrating high-stakes executive engagements that drive business transformation and acceler
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Posted 14 days ago

IT Asset Inventory Consultant (ITAM)

Michael Page International

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New York, New York, USA

Full-time

Leading Financial Services Firm in Manhattan, New York!Long term contract with competitive rate and opportunity for conversion! About Our Client A Wealth Management Firm known for its extensive range of financial products and services, including asset management, risk management, and advisory services. Job Description Maintain and reconcile accurate records of all IT assets, including hardware, software licenses, and mobile devices, while assisting with asset management system upkeep.Manage
Posted 2 days ago | Updated 1 hour ago

Product Support Engineer, Remote US

Carrier Corporation

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Remote or New York, New York, USA

Full-time

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carr
Posted 11 days ago | Updated 4 hours ago

Implementation Project Manager (for Records Management)

Software Guidance & Assistance

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Jersey City, New Jersey, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Implementation Project Manager (for Voice & eCom Record Keeping ) for a CONTRACT assignment with one of our premier Financial Services clients in Jersey City, NJ (Hybrid 3-4x week). The Voice & eCom Record Keeping (VERK) Program Office is focused on delivering structured governance, control framework and coordinate the delivery of changes as a part of BAU and continuous improvement. The ideal candidate will need to be able to
Posted 13 days ago | Updated 2 hours ago

Senior Software Engineer - Real-time Market Data Services

Bloomberg L.P.

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New York, New York, USA

Full-time

Description & Requirements Description & Requirements Our team's Market Data middleware solutions have serviced client requests for Bloomberg's financial data for the last twenty-five years, for everything from Enterprise trading applications to the Bloomberg Excel plug-ins. Our software is a critical, client and internal-facing component of the Real-time Data platform, handling billions of requests daily. Our mission is to improve the speed, reliability, and breadth of our market data offering
Posted 11 days ago | Updated 4 hours ago

Treasury and Repo Support Middle Office

Alliance Sourcing Network

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New York, New York, USA

Full-time, Third Party

Onsite in New York City Summary In this role you will be responsible for control and support functions of the operations initiated by the Treasury and Repo Front Office in New York, from the negotiations, recordings, and processing of transactions. Your role will be to facilitate and ensure all operations are processed in a timely manner. You will be a point of contact and liaise with entities both internally (Front Office, Middle Office, Back Office, Compliance, IT, Product Control, Risk Mana
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Posted 29 days ago | Updated 26 days ago

Senior Software Engineer - Real-time Market Data Services

Bloomberg

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New York, New York, USA

Full-time

Senior Software Engineer - Real-time Market Data Services Location New York Business Area Engineering and CTO Ref # 10045000 Description & Requirements Description & Requirements Our team's Market Data middleware solutions have serviced client requests for Bloomberg's financial data for the last twenty-five years, for everything from Enterprise trading applications to the Bloomberg Excel plug-ins. Our software is a critical, client and internal-facing component of the Real-time Data platform, ha
Posted 12 days ago

Document Specialist

Secur-Serv

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Holmdel, New Jersey, USA

Full-time

The Credential Processor position is a 6-month focus on the validation of college transcripts for law school candidates. Project starts on August 18, 2025, and shall expire on January 23, 2026 Duties/Responsibilities:26 Review, scan, and upload documents to the candidate portal on behalf of the customer service teamOpens/receives academic documents, reviews them for authenticity and scans them into the computer systemVerifies and modifies academic record information from credentials into/against
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Posted 60+ days ago | Updated 2 days ago

HVAC Truck Based Technical Team Lead- Chiller (union)

Johnson Controls

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New York, New York, USA

Full-time

Job DescriptionWhat you will do Under general direction, perform preventive maintenance, repair, installation and replacement of HVAC mechanical equipment, Building Control Systems, Security Systems or Fire Alarm Systems. Assists branch leadership with coaching and mentoring of branch technicians with the delivery of customer satisfaction and following operational processes. Providing Level 1 technical support and assist with technical development for others. Ensures work is being performed in
Posted 27 days ago | Updated 4 hours ago

Epic Case Management - Senior Product Services & Management Analyst

Northwell Health

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North New Hyde Park, New York, USA

Full-time

Highly Preferred: Epic Case Management / Clindoc certification required Job Description Supports and enhances products on larger, more complex or multiple products for enterprise resource planning, budgeting, data warehousing, and financial reporting. Collaborates with Finance and vendors to ensure products and solutions are properly supported. Provides support to ensure all products are functioning optimally, data integrity is intact and financial reports are in alignment with are produced ti
Posted 1 day ago | Updated 12 hours ago

Senior Technical Account Manager - Private Funds

Bloomberg

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New York, New York, USA

Full-time

Senior Technical Account Manager - Private Funds Location New York Business Area Data Ref # 10043286 Description & Requirements At Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we're responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately. Our Team : The Private Funds team supports Bloomberg's suite of pr
Posted 5 days ago

Customer service Representative

Infinite Computer Solutions (ICS)

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Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations
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Posted 60+ days ago | Updated 1 day ago