customer service Jobs in north carolina

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Service Desk Consultant Analyst ? Tier 1

Aditi Consulting

Raleigh, North Carolina, USA

Contract

Salary: $50k - $60k/Yr. Details/Scope of the project: Handle the normal influx of support requests, case routing and escalation, document procedures for handling different types of issues, and interface with vendors with respect to user issues. Diagnose and resolve basic technical issues, providing timely and effective solutions. Assist users with troubleshooting hardware, software, and network connectivity issues. Guide users through step-by-step solutions or escalate issues as needed. Log an

Sr. Google Management Engineer required for a Long Term Remote Project

Svam International, Inc.

Remote

Contract, Third Party

We are trying to source Sr. Google Management Engineer for our direct client for a Long Term Remote Project. The Google Management Engineer will support the design, implementation, and operational management of the Google Admin Console to ensure a secure, scalable, and efficient mobile device management (MDM). This role encompasses the architectural design of Google device deployments, integration with Google services and on-premises environments, continuous monitoring, log analysis, and perform

Workday Project Manager

Beacon Hill

Remote

Contract

Beacon Hill Technologies is seeking a Workday ERP Project Manager who has been through at least 2 or more Workday full lifecycle implementations within enterprise organizations. This person will get to join a large enterprise IT PMO where they will at least one vertical of the overall Workday implementation from a project management perspective. In this role you will be responsible for working with third party vendors and interface with senior level IT and business executives. The successful P

Product Owner

Upward Talent

Remote

Contract

Position: Product Owner Location: Remote -- DC, MD, VA, WV, NC (Need Local Candidate Only) Duration : 6+ months Need USC/ GC Position Overview: Must Have All: Current Health Insurance Customer Exp2+ years in GenAI / ChatBot-type of product supportSafe6 certificationPMP certification Required Skills - Education Level: Bachelor's Degree - In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. - Experience: 8 years

Data Analyst II

Dexian DISYS

Charlotte, North Carolina, USA

Contract

Applicants should be self-motivated individuals with excellent communication skills who possess the desired qualifications in this requisition and who work well in a collaborative environment. Required Skills: * Four (4) or more years designing, building, and maintaining enterprise-scale databases * Four (4) or more years of experience in data warehouse architecture * Four (4) or more years in Both SQL Server and Oracle Databases * Two (2) or more years SQL Server Analysis Services (SSAS)

Project Administrative Assistant

Dunhill Professional Search

Charlotte, North Carolina, USA

Full-time

Project Administrative Assistant ship Required Fully Telework We are looking for a junior Project Administrative Assistance to support the Defense Health Agency. This is a fully telework role! Job Description Supports Project Managers with various tasks on current contracts. Performs a variety of administrative and project functions. Responsible for tracking contract deliverables and the overall project schedule. This may include project tasks, configuration actions, and risks. Supports the

Full Stack Programmer IV

SPECTRAFORCE TECHNOLOGIES Inc.

Remote

Contract

NOTE: open for Ex- META candidates only Job Title: Full Stack Programmer IV Duration: 6 months (Extension Possible) Location: Hybrid in MPK preferred, Remote considered for highly qualified candidates Summary: The main function of a full stack developer is to code for both front and back-end programming. The typical full stack developer will be able to design user interactions and develop servers and databases for website functionality.Must-Have Skills: ReactJSPHP/HackPythonNice-to-have Skills:

Account Manager

LanceSoft Inc.

Remote

Contract

Title: Account Manager Location: Boise, ID 83706 Duration: 5 months What you will be doing The Account Manager is responsible for delivering best-in-class client experience when working with the client.The Account Manager will strive to deliver fantastic customer service to drive client satisfaction and renewals.Acting as the primary day-to-day contact for client, the Account Manager will work to deliver strategic, data-driven upsell opportunities to clients while also ensuring seamless executi

Software Engineer/ .Net (Remote)

CSI Companies

Remote

Contract

Software Engineer/ .Net (Remote) CSI companies is hiring an experienced .Net Engineer who loves to write code and is excited by technical challenges. In this role the .Net Engineer will work in a collaborative team environment to design and build customer facing products! Required Experience: 7+ years of experience in a .Net Development and Engineer role Or 5+ years of experience in a .Net role AND a Master's degree7+ years .Net, angular and SQL experience required 5+ years' experience on the

Healthcare IT Analyst

Randstad Digital

Remote or Knoxville, Tennessee, USA

Contract

job summary: The Healthcare IT Analyst serves as the primary IT contact, responsible for coordinating new client interface builds essential to billing and analytics. This is a 100% remote job opportunity offering tremendous potential for growth to anyone interested in working in the medical field. location: Knoxville, Tennessee job type: Contract salary: $20 - 30 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Leads all communication with new IT clients, ensuring acc

Sr. Lead GEN AI ( RAG ) Engineer ( Only W2 or Self Incorp )

IRIS Software, Inc.

Remote

Contract

Our Client which is a large Audit - Tax Firm is urgently looking to hire a Sr. GEN AI ( RAG ) Engineer. Sr. GEN AI ( RAG ) Engineer Location Montvale, NJ ( 100 % Remote EST Timings ) Long Term Contract Skills - GEN AI, Python, Ema AI, Cloud. Required Skills - Responsible for procode project with azure ecosystemGen AI EngineerAgent AIUse GenAI to automate processingBuild bots with high accuracyExperience in RAGPython API, FASTAPIOPENAI ENDPOINT, RAGP, PIPELINE PROCESSINGConsume APICustom apps,

Middleware Architect

Pegasus Knowledge Solutions

Remote

Contract, Third Party

Title : Sr. Azure DevOps / Middleware Architect Top 3 skills would be : Middleware Expertise MS Azure AWS CloudDevOpsCICD The Middleware Architect will be responsible for architecture, build, administer and maintaining specified multi-tier applications and services to include installation, configuration, monitoring, planning, deploying, troubleshooting, and issue resolution. They will be the subject matter expert (SME) for multiple applications/environments and will provide guidance and recomm

ServiceNow Developer

iSpace, Inc

Remote

Contract

Job Title: ServiceNow Developer Location: 100% Remote Contract Duration - 6 Months Contract with a possibility of an extension We are looking for a ServiceNow Developer to join our client s dynamic and growing organization. The primary goal for this position will be to assist in development and administration of ServiceNow. The ServiceNow Developer will provide tools and resources necessary for successful implementation and use of industry best practices including but not limited to ITIL Inci

Epic Revenue Cycle Analyst

Evoke Technologies

Remote

Contract

Title: Epic Revenue Cycle Analyst Location: Remote Length: 12 Months Responsibilities The Epic Analyst is responsible for coordinating and participating in aspects of systems analysis, planning, design, development, testing, and implementationThis individual will be responsible for understanding hospital workflows, processes, policies and business operations and will participate in planning related to future workflowsThe analyst coordinates the completion and follow-up of change and enhancement

Intake Care Senior Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Intake Care Senior Representative. This is a 06+months contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-76595 Pay Range: $19 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The primary responsibility of

Field Project Manager

Boston Associate Software Systems

Remote

Contract

LAN: Administrative, instructional, and service Local Area Networks (LANs) separated via virtual LANs 6+ years of Project Management experience in the Data Networking industry. 6+ years of on-site Field Project Management in Network Infrastructure Installation and Deployment. 5+ years of customer service experience and client-facing roles, interacting with vendors and end-users.

Technical Customer Success Specialist (SQL Development is must )

Echo IT Solutions, Inc.

Remote

Contract

Job Title: Technical Customer Success Specialist (SQL Development is must )Location: Remote RoleDuration: Contract PositionJob Description: With a leadership mandate to aggressively scale Client internally and externally, the Client team is seeking a dedicated customer success role to ensure an excellent experience for all insights product users. The Technical Customer Success Specialist will be an expert on Client, handle customer service requests, triage bugs/feature requests, answer product q

Procurement Analyst

BlueStone Solutions Group

Greenville, North Carolina, USA

Full-time

Key Responsibilities Collaborate with Customer Success and Service Delivery teams to ensure solutions are aligned with customer expectations.Analyze customer service portfolios and spend data to identify cost optimization opportunities.Prepare and present detailed price quotes and cost comparison analyses.Develop expertise in vendor pricing models, services, and infrastructure across various providers.Stay current with industry trends and updates through ongoing training.Recommend optimal servic

Technical Health Care Manager with Provider Experience

People Force Consulting Inc

Remote

Third Party, Contract

Senior Technical Manager with Healthcare provider experience. Job Duties By leveraging strong technical knowledge, the tech manager reviews, analyzes, and modifies designated systems including completing configuration, testing, and documentation.Consults with clients to identify operational goals and needs then translates the client s needs into detail requirement specifications.Documents the current state workflows.Ensures client engagement expectations and deliverable deadlines are met.Prepare

W2 Role || COBOL Mainframe Programmer -VI

V.L.S. Systems, Inc

Remote or Madison, Wisconsin, USA

Contract

This Cobol Mainframe Programmer 6 (CMP6) will work on high profile mainframe application projects within the Child Care Child Welfare (W) section, maintaining online and batch application programs by reviewing, analyzing, coding, testing, and debugging application code. They will develop specifications, diagrams, flowcharts and documentation. The CMP6 will analyze and develop programs using COBOL, DB2, XML, and JCL for the new enhancements. The CMP6 will implement application changes, enhancemen