customer support technician Jobs in baltimore, md

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Customer Service Technician

INFOMATICS

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Annapolis, Maryland, USA

Contract

This position is for the Swing shift (3pm-11:30pm) 40 hours per week. The team works in rotations and those days fall where they fall (including holidays and weekends). Rotation is 5 on 2 off, then 5 on 3 off (repeat). This position is for a Senior Customer Service Technician who is under general supervision. Responsible for answering basic customer inquiries on product availability, maintenance, and the status of orders and maintaining records of customer interactions or transactions, recording
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Posted 3 days ago | Updated 2 days ago

Customer Service Analyst/Technical Support - Hospitality Industry (Local to Columbia, MD only)

Oracle Corporation

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Columbia, Maryland, USA

Full-time

Job Description Customer Service Analyst/Technical Support - Hospitality Industry ( Local to Columbia, MD only ) Location: On-site position based in Columbia, MD *Must be available 24 hours including weekends and holidays. This is a full-time, shift-based role; shifts assigned based on workforce need at time of hire. Most shifts fall between 7am -11pm ET Monday-Sunday.* No visa sponsorship is available for this position Overview Are you a creative person who loves a challenge? Solve the comp
Posted 43 days ago | Updated 1 hour ago

IT Support Technician-888 Broadway, 7th Floor New York, NY 10003

First Tek, Inc.

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Remote

Full-time

My name is Gaurav and I'm a Technical Recruiter at First Tek. We are currently sourcing for candidates with the following skills. Kindly forward your resume if interested, do share with your friends and colleagues as well. Job Title: IT Support Technician Location: 888 Broadway, 7th Floor New York, NY 10003(onsite)Monday-Thursday Client: Major Entertainment Company Duration: 6 months contract Rate: $50/hour on W2 Overview: Client has an opportunity available for an IT Operations Specialist to
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Posted 3 days ago | Updated 3 days ago

Network Support Technician - Intermediate - TS/SCI required

General Dynamics Information Technology

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Aberdeen Proving Ground, Maryland, USA

Full-time

Network Support Technician - Intermediate - TS/SCI required Transform technology into opportunity as a Network Support Technician - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Network Support Technician - Intermediate you will help ensure today is safe and tomorrow is smarte
Posted 22 days ago | Updated 1 day ago

Remote Customer Support for Japanese Audience (Part-time Contract)

Perplexity AI

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Remote or San Francisco, California, USA

Full-time

We are seeking a part-time Customer Support Assistant to join our growing team. The ideal candidate will be fluent in both Japanese and English and located in Europe or North America. As we expand our support team, we are looking for someone with previous experience who can help us provide exceptional service to our users. This is a part-time 3-month contract paying $40 per hour. Responsibilities: Handle customer inquiries in both Japanese and English, including creating tickets for support sc
Posted 2 days ago | Updated 1 hour ago

Customer Support Engineer

Value Consulting

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Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura
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Posted 26 days ago

Mapping Support Specialist/ Customer Service Representative

Marathon TS Inc

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Remote

Contract

Job descriptionMarathon TS is looking for a REMOTE helpdesk specialist / Mapping Support Specialist for our FEMA RiskMAP contract. All candidates will help support the Federal Emergency Management Agency (FEMA) under FEMA's Risk Mapping, Assessment and Planning (MAP) Customer and Data Services (CDS) contract. As a member of FEMA's Mapping and Insurance eXchange contact center, the candidate will assist Agency stakeholders by answering questions received by telephone, email, and chat about a wide
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Posted 3 days ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 16 days ago | Updated 5 hours ago

IT CYBERSECURITY SPECIALIST (SYSADMIN/INFOSEC)

USAJOBS

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Fort Meade, Maryland, USA

Full-time

Duties Serves as a senior specialist and systems administrator. Develops and implements systems diagnostic and maintenance tools to ensure the availability and functionality of systems required to support organizational objectives. Develops standards and criteria for assessing server performance, availability, capacity or configuration problems. Develops procedures for responding to new threats to systems to ensure confidentiality, integrity, and availability Checks key files for problems and re
Posted 10 days ago

Sr. Mac Tech Support Lead

INSPYR Solutions

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Bowie, Maryland, USA

Contract

Title: Sr. Mac Tech Support Lead Location: Hybrid, Bethesda, MD 3 days a week onsite Duration: 3 m Contract to hire Compensation: $50-55/hr W2 and $100-110K on conversion Work Requirements: , Holders or or Authorized to work in US Summary Our client is seeking a Senior Desktop Technical Lead to support a government client in Bethesda, MD. A successful candidate will have experience and advanced competency supporting Macintosh computers in an enterprise environment including superb aptitude with
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Posted 8 days ago | Updated moments ago

IT Service Desk Technician (TS/SCI w/Poly)

SPARTA, Inc. dba Cobham Analytic Solutions

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Maryland, USA

Full-time

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Do you want to be part of a team that supports USCYBERCOM's internal comman
Posted 4 days ago | Updated 1 hour ago

Help Desk Technician

LaSalle Network

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Baltimore, Maryland, USA

Contract

LaSalle Network is currently partnering with our client, an in-home care company, that is seeking a Help Desk Technician to join their team. This position is based in Baltimore, MD and will be expected to be onsite but will also be offered some remote flexibility. This is a contract opportunity. Help Desk Technician Responsibilities: Help desk support for a laptop refresh project Assist with 200+ laptops, replace old laptops with new ones Help users join the domain Install software updates Move
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Posted 3 days ago | Updated 1 hour ago

Training Specialist

BAE Systems

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Fort Meade, Maryland, USA

Full-time

Job Description BAE Systems is seeking a Training Specialist to support the Department of Defense (DoD) Joint Common Access Platform (JCAP). The successful candidate will serve at the Fort Meade Maryland site. This position is contingent upon award. Designs, schedules, delivers and tracks technical training. Establishes training and education modules and ensures consistency in the delivery of technical training and on-boarding. Provides train-the-trainer program and qualifies all area trainers
Posted 39 days ago | Updated 10 hours ago

Technical Writer

BAE Systems

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Fort Meade, Maryland, USA

Full-time

Job Description BAE Systems is seeking a Technical Writer to support the Department of Defense (DoD) Joint Common Access Platform (JCAP). The successful candidate will serve at the Fort Meade Maryland site. This position is contingent upon award. Writes, rewrites and/or edits technical documents such as technical procedure manuals, user/service manuals, programming manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specs and
Posted 40 days ago | Updated 10 hours ago

Field Service Technician

SAIC

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Fort Meade, Maryland, USA

Full-time

Job ID: 2406094 Location: FORT MEADE, MD, US Date Posted: 2024-04-30 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defens
Posted 32 days ago | Updated 2 hours ago

Event Scheduler

BAE Systems

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Fort Meade, Maryland, USA

Full-time

Job Description BAE Systems is seeking an Event Scheduler to support the Department of Defense (DoD) Joint Common Access Platform (JCAP). The successful candidate will serve at the Fort Meade Maryland site. This position is contingent upon award. Prepares and coordinates the plans and schedules for new or existing events on the Platform. Determines, monitors, and reviews manpower requirements. Analyzes effects of events upon various areas such as Engineering, Facilities, and the labor pool to d
Posted 39 days ago | Updated 10 hours ago

High Performance Computing (HPC) Engineering Technician

BAE Systems

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Annapolis Junction, Maryland, USA

Full-time

Job Description Unlock the Power of Supercomputing: Join BAE Systems-One of the Leading Service Providers of HPCs Contribute to one of our longest running programs where we orchestrate the support and sustainment of some of the world's largest and most advanced supercomputers. If you have the skills required for a HPC Engineering Technician, we are interested in speaking with you. The ideal candidate in this position, conducts technical analysis of product implementations, modifications and
Posted 46 days ago | Updated 10 hours ago

Product Owner

BAE Systems

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Fort Meade, Maryland, USA

Full-time

Job Description BAE Systems is seeking a Product Owner to support the Department of Defense (DoD) Joint Common Access Platform (JCAP). The successful candidate will serve at the Fort Meade Maryland site. This position is contingent upon award. The Product Owner is responsible for defining Stories and prioritizing the Agile Team Backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the Features or components for the team. Coordinat
Posted 40 days ago | Updated 10 hours ago

High Performance Computing (HPC) Engineering Technician

BAE Systems

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Annapolis Junction, Maryland, USA

Full-time

Job Description Your new career awaits you at BAE Systems! BAE Systems is a top-ten prime contractor to the U.S. Department of Defense. At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We offer flexible work environment to support the balance in your life and keep you performing at your best. If you have the skills required for a HPC Engineering Technician, we are interested in speaking with you. The
Posted 46 days ago | Updated 10 hours ago

Cyber Security Watch Officer (Mon - Thurs 1pm - 11pm)

Apex Systems

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Fort Meade, Maryland, USA

Full-time

Job#: 2029627 Job Description: Apex Systems is looking for a Cyber Security Watch Office to support one of our largest DoD clients in Fort Meade, MD. If interested in this, or any other opportunities in the government space, please send resume to Tessa Moulds via Position: Cyber Security Watch Officer Location: Fort Meade, MD Terms: 6 month contract to hire Clearance Required: TS/SCI Shift: 1pm - 11pm (10 hour shifts, 4 days per week) Primary Responsibilities: Support the DJOC Battle Captain
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Posted 16 days ago | Updated 5 hours ago