customer Jobs in Baltimore, MD

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Remote Customer Care Voice Associate

NTT DATA Americas, Inc

•

Remote or Dallas, Texas, USA

Contract

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services a
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Posted 11 days ago | Updated moments ago

Mainframe COBOL, Customer/1, Billing Finance

Techim INC

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Remote

Contract

Position : Mainframe COBOL, Customer/1, Billing Finance Location: Remote MF COBOL, Customer/1,BillingFinance "Expert Knowledge: Provide specialized insights in customer service and service order management. Technical Support: Resolve customer issues and provide functional support. Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution. Mentoring: Train and mentor new associates during onboarding. Knowled
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Posted 12 days ago | Updated 2 days ago

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi
Posted 36 days ago | Updated 9 hours ago

Customer Service Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 07+ Months Contract opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-67339 Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Shift Schedule: 8 AM - 4:30 PM
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Posted 4 days ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

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Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / RemoteDuration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architect
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Posted 60+ days ago | Updated 17 days ago

Systems Software Analyst/Customer Facing

Case Interactive

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Remote

Full-time

Systems Analyst Job Requirements Required Skills and Experience: A minimum of 5 years of experience as an analyst in software development (excluding education and internships).Comprehensive understanding of the software development lifecycle, including collaboration with business stakeholders and IT teams, business proposal analysis, task decomposition, and solution design and documentation.Strong skills in structuring information and identifying key elements.Excellent verbal and written communi
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Posted 60+ days ago | Updated 22 hours ago

Customer Support Manager of Managed Services - Remote

C4 Technical Services

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Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol
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Posted 50 days ago | Updated 5 hours ago

Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERE
Posted 36 days ago | Updated 9 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 15 days ago | Updated moments ago

Senior Software Engineer, Customer Enablement

CVS Health

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Remote or Hartford, Connecticut, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 60+ days ago | Updated moments ago

Production Analyst IV

Judge Group, Inc.

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Owings Mills, Maryland, USA

Full-time

Location: Owings Mills, MD Salary: $55.00 USD Hourly - $60.00 USD Hourly Description: We seek a Technical Analyst with experience in customer engagement and day-to-day technical support. The ability to collaborate with partner teams and delve into application functions is essential for managing support tickets outside the on-call cycle. A background in AWS cloud-based application development and monitoring is required. Given the significant portion of our application support in the AWS envi
Posted 1 day ago | Updated 9 hours ago

Technical Writer

Resourcesys

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Laurel, Maryland, USA

Contract

Job Title:- Technical Writer Location:- 14501 Sweitzer Lane, Laurel, MD (Onsite) Duration:- One year, with the potential for extension up to five years Job Description Duties / Responsibilities Creates documentation, including standard operating procedures, quick reference guides, user guides, training manuals, brochures, after-action reports, and instructional videos. Determines the clearest and most logical way to present information and/or instructions for greatest reader comprehension and
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Posted 10 days ago | Updated 1 day ago

Java Backend Developer

Sriven Systems Inc.

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Owings Mills, Maryland, USA

Contract

Role: Java Backend Developer w/ API Location: Owing Mills, MD Responsibilities: Design and develop JAVA/J2EE/Spring Boot based Microservices as per design requirement. Translate business requirements into maintainable software components and understand impact (technical and business) Work along with customer team to develop and maintain the services following best practices Able to work independently with minimal guidance to design and develop the work packages Documents and oversees adhere
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Posted 2 days ago

Production Analyst

Inabia Software & Consulting Inc.

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Owings Mills, Maryland, USA

Contract

Location: : Owings Mills, MD (2 days onsite) Must Have: AWS, Grafana, Splunk Nice to have: Java, SQL Description: We are looking for a technical analyst with experience in customer engagement and working day to day technical support issues. The ability to follow up with our partner teams and dig into application function is required to work day-to-day support tickets outside of the on-call cycle. A background in AWS cloud-based application development and monitoring is required. With a large a
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Posted 1 day ago

Software Assurance Evaluation Engineer

ManTech

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Maryland, USA

Full-time

ManTech seeks a motivated, career and customer-oriented Software Assurance Evaluation Engineer to join our team in Hanover, MD. This is a full time position with 5 days being onsite. The position is part of a team that provides software development support for an organization that is tasked with dissemination of data to various customers within the Intelligence Community. Responsibilities include, but are not limited to: Responsible for leading the development of Software Assurance Analysis met
Posted 1 day ago

Fire Alarm Technician

TEKsystems c/o Allegis Group

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Parkville, Maryland, USA

Full-time

Job Title: Fire Alarm Technician (Service) Job Summary: We are seeking a skilled Fire Alarm Technician to join our team. The ideal candidate will be responsible for installing, maintaining, and repairing fire alarm systems to ensure the safety and security of our clients' properties. Key Responsibilities: Install & Service fire alarm systems according to specifications and codes.Perform regular maintenance and inspections of fire alarm systems.Troubleshoot and repair malfunctioning fire alarm s
Posted 1 day ago | Updated 9 hours ago

Journeyman - Electrical Install

Constellation Energy

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Baltimore, Maryland, USA

Full-time

ConstellationHOME is growing with a focus on providing employees with support and opportunities to achieve their career goals.Here are a few highlights of ourcomprehensive and competitive benefitsplan: 40-hour week guarantee with flexible schedules: Work life balance is no longer a nice to have but a necessity. Our flexible schedules with 9 recognized holidays a year allow you to balance both your career and personal life.Take home vehicle:Avoid the wear and tear on your personal vehicle by star
Posted 29 days ago | Updated 9 hours ago

Technical Writer

Volitiion IIT Inc

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Laurel, Maryland, USA

Contract

Position Title: Technical Writer Senior Location: Laurel, MD 20707. Period of Performance: One year, with the potential for extension up to five years Interview: Interviews will be conducted in person. a.Education: Bachelors degree in English, Communication, Business Management, or a related field b.General Experience: Six (6) years of senior-level experience. Ten years of relevant experience may be substituted in lieu of a bachelors degree. Minimum of 6 years of experience in a technical writin
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Posted 15 days ago | Updated 11 days ago

Software Assurance Evaluation Engineer

ManTech

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Maryland, USA

Full-time

ManTech seeks a motivated, career and customer-oriented Software Assurance Evaluation Engineer to join our team in Hanover, MD. This is a full time position with 5 days being onsite. The position is part of a team that provides software development support for an organization that is tasked with dissemination of data to various customers within the Intelligence Community. Responsibilities include, but are not limited to: Responsible for leading the development of Software Assurance Analysis met
Posted 5 days ago | Updated 1 day ago

(Local candidates only) Sr. Typescript Developer with GraphQL and Data modeling experience (Aurora, Postgres etc.)

Xoriant Corporation

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Baltimore, Maryland, USA

Contract

Sr. Typescript Developer with GraphQL and Data modeling experience (Aurora, Postgres etc.). (Local candidates only) The target pay rate ranges between $105 - $110 Per Hour on W2 Top 3 Skills: Strong TypeScript developer, GraphQL and Data modelling experience (Aurora, Postgres etc.)Contract to hireQualificationsBachelor's or master's in computer science, engineering, or related field.Minimum of 7 years of experience in software development leading large scale initiatives in collaboration with cro
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Posted 2 days ago | Updated 1 day ago